Six Sigma Approach to Internal Auditing - IIA Dallas Chapter

Audit Process – Visualize/Audit Planning
IPO - Visualize
Inputs
Current state
Clear & pressing need
for change
Stakeholder demand
Customer perceptions
& desires
Market position
& pressures
Aspirations, Values, Goals
Process
1)
1)
Assess
Assess
the
the
current
current
state.
state.
2)
2)
Visualize
Visualize
alternate
alternate
future
future
states
states
“blue
“blue
sky”
sky”
with
with
stakeholders.
stakeholders.
3)
3)
Converge
Converge
to
to
a
a
common
common
vision
vision
&
validate
validate
(create
(create
need
need
& generate
generate
excitement).
excitement).
4)
4)
Draw
Draw
the
the
mental
mental
image
image
that
that
excites
excites
people
people
and
and
creates
creates
a
a
need
need
for
for
change
change
that
that
demonstrates
demonstrates
it.
it.
5)
5)
Align
Align
and
and
validate
validate
throughout
throughout
the
the
value
value
stream:
stream:
•
•
Customer
Customer
•
•
Employees
Employees
•
•
Suppliers
Suppliers
•
•
Shareholders
Shareholders
6)
6)
Develop
Develop
strategy
strategy
(1st
(1st
steps):
steps):
•
•
Identify
Identify
Sponsor/Change
Sponsor/Change
Agent
Agent
Outputs
Vision of the Future
Need for Change
Objectives
Accountable
Stakeholders