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Six Sigma Approach to Internal Auditing - IIA Dallas Chapter

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Results<br />

Pre-<strong>Six</strong> <strong>Sigma</strong><br />

• Audit report issuance cycle >180<br />

days<br />

• Business stakeholder<br />

dissatisfaction<br />

• Addressing anecdotal/symp<strong>to</strong>matic<br />

causes not root causes<br />

• Very high turn over of staff<br />

• Lack of institutional knowledge<br />

• No repeatable process<br />

• Weak methodology<br />

• Not used as talent pool<br />

Post-<strong>Six</strong> <strong>Sigma</strong><br />

• Report issuance ~ 2 weeks<br />

• High stakeholder satisfaction<br />

(average score 4.4 out of 5)<br />

• Address true root causes<br />

• Low external turnover<br />

• Process for sharing and retaining<br />

knowledge<br />

• Repeatable process for analyzing<br />

and mitigating business risk<br />

• Leveraged as talent pool by mgmt<br />

• Enable business growth<br />

• Constant reassessment & change

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