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The Hungarian Communications Market Developments and ...

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26 27<br />

surveillance activity. Service providers generally demonstrated a<br />

law-abiding behaviour, therefore, the Authority was not compelled to<br />

resort to sanctions available to it.<br />

<strong>The</strong> Public Administration Root Certificate Authority (KGyHSz) was<br />

also established within the framework of the regulation of electronic<br />

public administration. This authority started operation at the end<br />

of 2005. Its duties involve the certification of certification service<br />

providers issuing certificates to be used in electronic public administration.<br />

In accordance with the regulations in effect, the operation<br />

of KGyHSz is the joint responsibility of the minister responsible for<br />

informatics <strong>and</strong> NHH, with the chairman of KGyHSz being a public<br />

servant of NHH. <strong>The</strong> KGyHSz Office in charge of the daily operation<br />

of the certificate authority also operates within NHH.<br />

Surveillance procedures as regards unsolicited electronic messages<br />

(SPAM)<br />

Before the end of 2005, NHH’s activity in connection with unsolicited<br />

electronic messages has been limited to its participation as a special<br />

authority in procedures of advertising supervision initiated by the<br />

former Consumer Protection Supervision, as laid down in Act CVIII of<br />

2001 on electronic commerce. In 2005, there was a marked rise in the<br />

number of special authority opinions issued, which signalled an increased<br />

need on the part of consumers for procedures to be initiated<br />

concerning spam <strong>and</strong>, in general, a change in tolerance to spam.<br />

After becoming aware of these changes, the Authority has started<br />

to develop a complex system of legal, technical, regulatory <strong>and</strong><br />

authority tools to address spam. As per the Amendment of the Act<br />

on Electronic Commerce, since 1 January 2006, NHH has been in<br />

charge of acting with reference to unsolicited electronic messages<br />

within its own competence.<br />

<strong>The</strong> number of complaints tripled to over one thous<strong>and</strong> in 2007.<br />

Half of the surveillance procedures initiated ended in a conviction,<br />

with the imposition of penalty in fifteen cases. In addition,<br />

the Authority has continued its work on providing information on<br />

unsolicited electronic messages. On the Authority’s website, a guide<br />

on free-to-download anti-spam software has been published. <strong>The</strong><br />

Authority has also contributed to the amendment of the Act on Electronic<br />

Commerce regulating electronic messages <strong>and</strong> the revision of<br />

the law on advertising.<br />

2.9 Postal authority duties<br />

<strong>The</strong> postal duties of the National <strong>Communications</strong> Authority are<br />

governed by the Act on Post (Act CI of 2003). Although the regulator<br />

of this area is not the Authority, it is in charge of several important<br />

administrative duties. According the Act, the Authority is in charge of<br />

duties related to:<br />

• notification with reference to postal services,<br />

• authorization of postal services,<br />

• keeping of records,<br />

• market surveillance,<br />

• licensing of postal equipment, <strong>and</strong><br />

• the approval of the by-laws of universal postal service providers.<br />

Figure 2.10: Distribution of surveillance procedures as regards<br />

unsolicited electronic messages (2007)<br />

10 2<br />

16<br />

9<br />

3<br />

5<br />

47<br />

5%<br />

47%<br />

0%<br />

8%<br />

3%<br />

16%<br />

9%<br />

10%<br />

2%<br />

Resolution on rejection<br />

Resolution on conviction<br />

Transfer<br />

Cancellation order – failure of submission of missing documents<br />

Cancellation order – withdrawal of application<br />

Cancellation order – unsuccessful presentation of evidence<br />

Cancellation order – other reasons<br />

Information<br />

Cancellation of e-mail address<br />

8<br />

0<br />

Source: NHH

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