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Investor Relations - A Practical Guide - Investis

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Preparation<br />

It is important that the management are well<br />

prepared before any of these meetings, and know<br />

what the investor, analyst or journalist is looking<br />

for. The best way to do this is to understand what<br />

other investments an institution holds, or what<br />

topics and companies the journalist or analyst has<br />

recently written on. Your broker should be able to<br />

brief you on what the investors you are meeting<br />

are looking for in terms of returns, and also their<br />

preferences towards timing and size of<br />

investments. You should also learn how<br />

knowledgeable they are about your sector to<br />

identify whether you need to explain the<br />

technology or operations in simple terms, or<br />

whether they have a stronger understanding of the<br />

competitive landscape. Corporate brokers will be able<br />

to give you this information on each investor you<br />

are meeting, as they hold the relationships directly.<br />

Given that most of the meetings that are arranged<br />

by your advisers will be on a tight time scale, often<br />

lasting for an hour or less, it is crucial to be<br />

succinct and well prepared in order to make the<br />

most of the time that you have with people. The<br />

company’s presentation should last no longer than<br />

40 minutes, to enable time for questions.<br />

Conclusion<br />

The meetings that you have throughout the year<br />

are an opportunity to demonstrate the company’s<br />

progress and to keep investors updated and<br />

informed. They are also a way to attract new<br />

investors and the support of the press and analyst<br />

community. It is critical to leverage all of these<br />

opportunities to their full effect, and to remain<br />

transparent and consistent in all communications.<br />

All directors need to be consistent in their<br />

responses, particularly to any tricky questions. It is<br />

important to have agreed responses and good<br />

corporate material, key messages, to rely on and<br />

refer to during meetings. This will give a high<br />

degree of consistency to the messages that are<br />

conveyed during each meeting. The management<br />

team also need to be prepared to answer<br />

questions on the directors and their backgrounds,<br />

as well as threats to the business, barriers to entry<br />

and competitors.<br />

Building the <strong>Investor</strong> <strong>Relations</strong> Programme 51

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