Investor Relations - A Practical Guide - Investis
Investor Relations - A Practical Guide - Investis
Investor Relations - A Practical Guide - Investis
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Content<br />
The general rule on content is that more is better:<br />
investors can then filter what they do not want.<br />
Many investors are using the website as their<br />
primary source of information and they value both<br />
depth in content (for example comprehensive<br />
archives of historical information going back five or<br />
10 years) and breadth in content (for example<br />
detailed information about operating companies<br />
and their products, explained from an investor’s<br />
perspective not with a customer in mind).<br />
Importantly ‘more content’ does not mean ‘longer<br />
text’. When creating content specifically for the<br />
web, make it easy to digest. The more text there is<br />
on a page, the lower the recall – in general, web<br />
copy should be 40 per cent shorter than the print<br />
equivalent. You can improve search engine<br />
rankings and comprehension by keeping text short<br />
and breaking it up with good use of sub-headings<br />
and bulleted lists.<br />
Context<br />
Perhaps the most common failing of websites is to<br />
focus too inwardly on the company and not to<br />
provide the broader picture of the market<br />
environment and other contextual information.<br />
• What are the dynamics of the market in which<br />
you operate<br />
• What are the long term trends and where do you<br />
see it going<br />
• Who are your competitors and what is your<br />
market position<br />
• Is it a tightly regulated market<br />
If you are not providing answers to these sorts of<br />
questions then investors will be going elsewhere<br />
for this information, to sources over which you<br />
have no control. It is a missed opportunity to not<br />
provide the contextual framework within which<br />
people will be assessing your company.<br />
Do not just think about the written word.<br />
Multimedia content is increasingly important in<br />
creating an engaging experience and in bringing a<br />
less formal and more personal tone to corporate<br />
communications.<br />
62<br />
Building the <strong>Investor</strong> <strong>Relations</strong> Programme