Proserpine Hospital - Queensland Centre for Mothers & Babies

Indicator 1: How well are women looked after at this facility
Gold standard care is defined as women feeling that they were looked after ‘very well’ during labour and birth. As such, best
facilities are those where the highest percentage of women said that they were looked after ‘very well’ during labour and birth.
We asked: “Overall, how well were you looked after by your care provider(s) during labour and birth”
The graph displays the percentage of women who said that they were looked after ‘very well’ (‘5’), as well as the percentages of
women who gave a rating of ‘4’, ‘3’, ‘2’ and ‘1’ (‘very badly’) on the same scale.
5 = Very well 4 3 2 1 = Very badly
STATEWIDE PUBLIC
63
24
9
3 1
Mackay Base Hospital (n=96)
56
28
11
3 2
Mackay Birth Centre (n=14)
100
Proserpine Hospital (n=36)
73
19
8
STATEWIDE PRIVATE
80
17
3
Mater Misericordiae Hospital Mackay (n=119)
84
12
3 1
0 10 20 30 40 50 60 70 80 90 100
Best public hospital in Queensland:
Mareeba Hospital 93%
Best public birth centres in Queensland:
Mackay Birth Centre 100%
Townsville Birth Centre 100%
Best private hospital in Queensland:
John Flynn Private Hospital 89%
What do women say about their care
“The midwives and obstetricians work together to
provide individual care to the parents during labour &
the baby afterwards. The hospital is like a home.
Lovely experience utmost respect is given to parent
decisions. We felt very safe.”
“My largest disappointment about having my baby,
was the lack of choices and options I was given at all
times during my pregnancy and labour. I was really
treated as a number. It was all very impersonal. My
birth plan was disregarded by all staff.”
12