Proserpine Hospital - Queensland Centre for Mothers & Babies

Indicator 6: Are women satisfied with the amount of care during their postnatal
stay
Gold standard care is defined as women feeling that the amount they were checked on by their care provider(s) during the
postnatal stay was ‘about right’.
We asked: “Thinking about how often a care provider came and ‘checked’ on you during your stay in the hospital or birth centre,
was this... about right not often enough too often”
The graph displays the proportion of women who said that the amount their care provider(s) checked on them was ‘about right’,
‘not often enough’ and ‘too often’, during their postnatal stay.
About right Not often enough Too often
STATEWIDE PUBLIC
74
23
3
Mackay Base Hospital (n=95)
83
17
Mackay Birth Centre (n=14)
93
7
Proserpine Hospital (n=36)
75
25
STATEWIDE PRIVATE
86
11
3
Mater Misericordiae Hospital Mackay (n=122)
93
7
0 10 20 30 40 50 60 70 80 90 100
Best public hospital in Queensland:
Innisfail Hospital* 94%
Best public birth centre in Queensland:
Townsville Birth Centre 100%
Best private hospital in Queensland:
Mater Misericordiae Hospital Mackay 93%
Mater Mothers’ Private Redland 93%
What do women say about their care
“All of the staff were extremely helpful and supportive
and friendly but at the same time were very
respectful of your privacy and space. I always felt
that they were there for myself or my baby if I
needed them day or night.”
“Labour and birth good. After care, not so good.
Staff too busy, not enough of them.”
* Denotes a response rate of less than 25%
19