POWER UP A WINNER - Plant Services
POWER UP A WINNER - Plant Services
POWER UP A WINNER - Plant Services
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WWW.PLANTSERVICES.COM<br />
PERFORMANCE | RELIABILIT Y | EFFICIENCY | ASSE T MANAGEMENT<br />
PERFORMANCE | RELIABILIT Y | EFFICIENCY | ASSE T MANAGEMENT<br />
<strong>POWER</strong> <strong>UP</strong> A <strong>WINNER</strong><br />
How to find the right asset management system<br />
A P R I L 2 0 0 9<br />
Power Isn’t Measured by Amps Alone<br />
p.31<br />
Properly Sealing Piping Systems<br />
p.35<br />
Green Diesel: An Oxymoron<br />
p.50<br />
Maintenance and Motivation<br />
p.19
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TABLE OF CONTENTS<br />
APRIL 2009 / VOL. 30, NO. 4<br />
FEATURES<br />
31 / COMPRESSORS<br />
Compressor Power Is Not Measured By Amps Alone<br />
Use kilowatts or characterize the motor curve to determine<br />
operating conditions<br />
35 / PIPING<br />
Keeping the Loop Closed<br />
Properly sealed piping systems are critical to efficient,<br />
sustainable plant operations<br />
38 / INSTRUMENTS AND CONTROLS<br />
Keep Process Analyzers On-Stream<br />
Despite computerization, skills are still needed to achieve<br />
the full benefits<br />
24 / COVER STORY<br />
Power Up a Winner<br />
How to find the right asset management system<br />
<strong>Plant</strong><strong>Services</strong>.com<br />
WEB EXCLUSIVE:<br />
The Role of Returnable Shipping Containers<br />
Reusable containers can increase plant and warehouse<br />
availability, and reduce plant downtime. Visit www.plant<br />
services.com/articles/2009/053.html to learn how you can<br />
implement this time- and money-saving practice in your<br />
facility.<br />
WEB EXCLUSIVE:<br />
Choosing the Correct Strainer Technology<br />
Bulk raw water users protect process and downstream<br />
equipment by selecting multi-element water strainer technology.<br />
Find out the details about how they did it and how<br />
it works at www.plantservices.com/articles/2009/054.html.<br />
WHITE PAPER:<br />
Manufacturer Reduces Thread Failures<br />
With Anti-Seize Paste<br />
An equipment manufacturer searches for a high-performance<br />
lubricant that can withstand extremely high torque<br />
in stainless steel threaded connections to prevent cold<br />
welding or galling of the sealing surfaces and reduce an<br />
unacceptable failure rate. See how they did it at<br />
www.plantservices.com/wp_downloads/PS090326_<br />
Molykote.html<br />
SPECIALISTS<br />
19 / HUMAN CAPITAL<br />
Maintenance v. Motivation<br />
Who’s Herzberg and why<br />
should I care<br />
21 / ASSET MANAGER<br />
New Roles for<br />
CMMS Vendors<br />
Expect more than a shrinkwrapped<br />
box of software<br />
23 / TECHNOLOGY TOOLBOX<br />
Alternative Materials<br />
High-tech options have steel,<br />
brass, copper and other metals<br />
on the run<br />
COLUMNS AND DEPARTMENTS<br />
7 / FROM THE EDITOR<br />
Who Will Pay<br />
How to win the carbon game<br />
9 / LETTERS<br />
• Has Alternative Reality<br />
• Detained By Security<br />
11 / THE PS.COM FILES<br />
New on <strong>Plant</strong><strong>Services</strong>.com<br />
We are transforming this<br />
column to focus on the<br />
in-depth resources of<br />
<strong>Plant</strong><strong>Services</strong>.com.<br />
12 / <strong>UP</strong> AND RUNNING<br />
Automation and Power<br />
Joined in Orlando<br />
42 / WEB HUNTER<br />
Barter If You<br />
Don’t Have Cash<br />
A time-honored way to get<br />
what you need despite<br />
budget cuts<br />
50 / ENERGY EXPERT<br />
Green Diesel –<br />
An Oxymoron<br />
Biodiesel and ethanol<br />
don’t belong in the<br />
same breath<br />
15 / CRISIS CORNER<br />
Get Out of This Hole<br />
Now is the time to take<br />
action that will help during<br />
the economic upturn<br />
16 / WHAT WORKS<br />
44 / IN THE TRENCHES<br />
Insured to the Hilt<br />
Acme attempts to save money<br />
by modifying its pension plan<br />
47 / PRODUCT FOCUS<br />
48 / MRO MARKETPLACE /<br />
AD INDEX<br />
49 / CLASSIFIEDS<br />
WWW.PLANTSERVICES.COM APRIL 2009 5
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- Advanced Synthetic Lubricants that last longer and<br />
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- Lubricant Consolidation through the use of<br />
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from the editor<br />
paul studebaker, cmrp<br />
Who Will Pay<br />
How to win the carbon game<br />
Ongoing climate-change treaty negotiations in preparation<br />
for the November 2009 United Nations Climate Conference<br />
have focused a lot of attention on the costs of carbon<br />
emissions. President Obama has pledged to put the United<br />
States on a path to cut emissions to 1990 levels by 2020 (with<br />
an additional 80% reduction by 2050).<br />
The current Kyoto Protocol covers only about 30% of<br />
global emissions, mainly because the United States and<br />
China didn’t ratify it, and the rest of the world is unlikely to<br />
go forward without us. So, the world’s leading greenhouse<br />
gas emitters are grappling to determine which country will<br />
lose more ground as a consequence of cleaning up our acts.<br />
U.S. Energy Secretary David Chu recently suggested that the<br />
United States might use tariffs against trading partners who<br />
don’t reduce greenhouse gas emissions. “If other countries don’t<br />
impose a cost on carbon, then we would be at a disadvantage,”<br />
Chu told the House Science and Technology Committee. Import<br />
duties could be used to offset that competitive advantage.<br />
The next day, China climate change negotiator Xie Zhenhua<br />
responded, “I oppose using climate change as an excuse to<br />
practice protectionism on trade.” A dust-up ensued over who<br />
should shoulder the cost of cutting emissions for goods produced<br />
overseas. If a product manufactured in China is sold in<br />
the United States, who’s responsible for its carbon footprint<br />
Li Gao, director of China’s Department of Climate Change,<br />
says countries that buy Chinese goods should be held responsible<br />
for the carbon dioxide emitted during manufacturing.<br />
“About 15% to 25% of China’s emissions come from the<br />
products which we make for the world, which should not be<br />
taken by us,” Gao said at a forum sponsored by the Pew Center<br />
on Global Climate Change. “This share of emission should be<br />
taken by the consumers, not the producers.”<br />
Principles are important, but what’s a ton of CO 2<br />
actually<br />
worth on the global market Numbers commonly bandied<br />
about range from about $10 per ton to $40 per ton, equivalent<br />
to about 10 cents to 40 cents for the 20-odd pounds<br />
generated by combusting a gallon of a fuel like gasoline. This<br />
cost isn’t trivial, but it’s not large compared to the variations<br />
in the cost of the fuel itself during the past year (from about<br />
$2 per gallon to $4 per gallon) brought on by vagaries of<br />
supply, demand and speculation.<br />
People tend to focus on the cost of carbon credits, how<br />
they’ll affect prices of fuel and electricity, who will have to<br />
pay, and whether the government will get the money. But for<br />
a broad range of carbon-emission-reducing activities, the<br />
price is negative – more than offset by lower energy costs. In<br />
effect, a market in greenhouse gas emissions credits offers<br />
smart people a lot of opportunity to improve their competitive<br />
positions and bottom lines.<br />
McKinsey and Co. analyzed more than 250 sources of<br />
U.S. carbon dioxide emissions and the per-ton costs to<br />
For a broad range of carbonemission-reducing<br />
activities,<br />
the price is negative – more than<br />
offset by lOWer energy costs.<br />
reduce them. (See the full report at www.mckinsey.com/<br />
clientservice/ccsi/pdf/Greenhouse_Gas_Emissions_Execu<br />
tive_Summary.pdf.) They found that the United States could<br />
reduce greenhouse gas emissions by about 3 gigatons CO 2<br />
equivalent by 2030, using tested approaches and high-potential<br />
emerging technologies, at marginal costs of less than<br />
$50 per ton. The total outlay between now and 2030 would<br />
average $50 billion a year, a total of about $1 trillion.<br />
That’s chump change at AIG, but more interesting are<br />
McKinsey’s calculations of measures that offer sizeable paybacks<br />
for CO 2<br />
-equivalent reductions. These include:<br />
• Higher-efficiency commercial and residential electronics:<br />
$90 per ton<br />
• Residential and commercial lighting: $80 to $90 per ton<br />
• Combined heat and power: $15 to $40 per ton<br />
• Industrial process improvements: $15 per ton<br />
Bear in mind, these measures pay back whether or not a<br />
value is attached to those tons of greenhouse gases. Any significant<br />
U.S. market for carbon credits will add the prevailing<br />
per-ton price to those returns.<br />
While Chu, Zhenhua and Gao brandish words about who<br />
should get stuck with the bill for greenhouse gas emissions,<br />
the smart money is lining up behind the people who understand<br />
how avoid them in the first place.<br />
Paul STUDEBAKer, CMRP, Editor In Chief<br />
pstudebaker@putman.net, (630) 467-1300 ext. 433<br />
www.PLANTSERVICES.com APRIL 2009 7
M A I N T E N A N C E P R O F E S S I O N A L S<br />
CAN’T WAIT<br />
THAT’S WHY INPRO/SEAL OFFERS SAME DAY, NOT SOME<br />
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Total dedication to the design and manufacture of bearing isolators<br />
makes it possible for us to quickly respond to customer needs like no<br />
one else in the business.<br />
When you have equipment down and in need of an up-grade to<br />
permanent bearing protection, you can’t afford to wait around<br />
for days or weeks for delivery. You need bearing isolators<br />
now. We’ll have them shipped the same day you order.<br />
Inpro/Seal Bearing Isolators for common rotating<br />
equipment will be shipped to you within a few hours. Split<br />
isolators or specialty designs will be shipped to you<br />
in a couple of days, not weeks or months.<br />
When you’re serious about replacing<br />
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call 800-447-0525 or visit<br />
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Best Products + Great Service<br />
= Happy Customers
PS0901_01_Cover.indd 1<br />
WWW.PLANTSERVICES.COM<br />
p.33<br />
p.21<br />
p.41<br />
1/13/09 11:30:38 AM<br />
Putman media, inc.<br />
555 W. Pierce Rd., Ste. 301,<br />
Itasca, IL 60143<br />
Phone: (630) 467-1300,<br />
Fax: (630) 467-1120<br />
mike brenner,<br />
Group Publisher<br />
mbrenner@putman.net<br />
ediTOriAL sTAff<br />
paul studeBAKer, cmrp<br />
Editor in Chief<br />
pstudebaker@putman.net<br />
russeLL l. krATOWicz, p.e. CMrp<br />
Executive Editor<br />
russk@putman.net<br />
lisa towers<br />
Managing Digital Editor<br />
ltowers@putman.net<br />
stePHen c. herner<br />
Group Art Director<br />
sherner@putman.net<br />
jennifer dakas<br />
Art Director<br />
jdakas@putman.net<br />
DAvid berger, p.eng.<br />
Contributing Editor<br />
peter garforTH<br />
Contributing Editor<br />
sheiLA kennedy<br />
Contributing Editor<br />
joel leonard<br />
Contributing Editor<br />
BOB sperber<br />
Editor at Large<br />
puBLiCATion services<br />
carmeLA kappel<br />
Assistant to the Publisher<br />
ckappel@putman.net<br />
jerry clark<br />
V.P., Circulation<br />
jclark@putman.net<br />
jACK jones<br />
Circulation Director<br />
jjones@putman.net<br />
riTA fitzgerALD<br />
Production Manager<br />
rfitzgerald@putman.net<br />
CLAudia stachowiAK<br />
Reprints Marketing Manager<br />
Foster Reprints<br />
(866) 879-9144 ext. 121<br />
claudia@fostereprints.com<br />
administrATive sTAff<br />
jOHn m. cappeLLeTTi<br />
President/CEO<br />
julie cappeLLeTTi-LAnge<br />
Vice President<br />
keiTH larson<br />
V.P., Content<br />
rose souTHArd<br />
IT Director<br />
Has ALTernative ReALity<br />
BACKTALK<br />
In response to your article (“Invest in Reality,” January, p. 7, www.plantservices.com/<br />
articles/2009/003.html), where do I start<br />
“Never invest in something you don’t understand” is a good idea. Maybe<br />
you can help me understand how mortgaging our children’s future to the tune<br />
of more than $1 trillion is going to be good for them. The<br />
Congressional Budget Office estimates the stimulus package<br />
will cost every man, woman and child in the United<br />
States $298,000 each when the whole bill is paid.<br />
Of course, the package contains hundreds of billions in<br />
tax cuts and infrastructure projects that are basically good<br />
ideas. But what is the value of the “new” infrastructure if<br />
INSIDE,<br />
there are no businesses producing goods that need to be<br />
Contracting strategies<br />
for a new economy<br />
shipped across country The capital gains tax has a stranglehold<br />
on business in this country and is a major reason most<br />
manufacturing jobs have headed out of country. Repairing<br />
classrooms and fixing leaking pipes isn’t the way to stimulate<br />
a sluggish economy. Across-the-board tax cuts to all segments of society and<br />
cutting the capital gains tax in half, if not eliminating it for the next five years, are.<br />
There is bipartisan support for a smart infrastructure investment as<br />
you stated, and there is a widespread willingness to pay for smart investments<br />
that create wealth (not a dirty word) and well-paying jobs,<br />
but there is only partisan support for a giant spending bill.<br />
“Invest in Reality … ” The reality is, this is not a good investment.<br />
Doug Penning, vibration analyst<br />
Georgia Pacific Corp. Wauna Mill Clatskanie, Ore.<br />
DeTAined by Security<br />
I enjoyed a recent issue of <strong>Plant</strong> <strong>Services</strong> and agree with your views on the importance<br />
of keeping maintenance up at all times. As a vendor representative, I am<br />
struggling to convince our customers of the cost-effectiveness of remote diagnostics<br />
of our systems over the Web. The customer engineers who are responsible for operation<br />
generally agree, though the customer IT is usually the barrier that is nearly<br />
impossible to overcome because of the cybersecurity concerns that are both valid<br />
and increasingly popular in publications.<br />
Remote diagnostics promises huge traveling cost-savings, but customers have no<br />
option but to request our field service visits even for issues that could be effectively<br />
resolved remotely given Web access to our computers in the customer plant.<br />
I would be interested in your opinion on the issue.<br />
Iouri Pereltsvaig, director of customer support<br />
Compressor Controls Corp., Des Moines, Iowa<br />
Asset management expert David Berger, P.Eng, replies: I agree that remote diagnostics is a<br />
superb technology that saves considerable time and money. However, it will take time for<br />
the security fears to subside. This is what happened 20 years ago, when it became possible<br />
for a vendor to access someone’s server or mainframe remotely, and later, when software<br />
became available, to take over control of a remote PC. The pattern is the same – when the<br />
technology emerges, it’s raved about, becomes popular, security is breached, the security<br />
fears flourish and sales drop for vendors. Then, safeguards are put in place, the media calm<br />
the masses, some other issue steals the headlines, and vendors are back in business.<br />
J A N U A R Y 2 0 0 9<br />
PERFORMANCE | RELIABILIT Y | EFFICIENCY | ASSE T MANAGEMENT<br />
PERFORMANCE | RELIABILIT Y | EFFICIENCY | ASSE T MANAGEMENT<br />
PERFORMANCE | RELIABILIT Y | EFFICIENCY | ASSE T MANAGEMENT<br />
www.PLANTSERVICES.com APRIL 2009 9<br />
Compressors: When Rules<br />
of Thumb Are Dumb<br />
New Expert on<br />
Human Capital<br />
Buying and Selling<br />
Preowned-Equipment
New<br />
on<br />
Welcome to the new, interactive version<br />
of the PS.com Files. We are transforming this<br />
column to focus on the in-depth resources<br />
that the staff of <strong>Plant</strong> <strong>Services</strong> offers on our<br />
Web site, www.<strong>Plant</strong><strong>Services</strong>.com and our<br />
companion site, www.SkillTV.net. In addition<br />
to the “More Resources” boxes that appear<br />
at the end of many articles in this magazine,<br />
you will be able to refer to this column for the<br />
most intriguing additions we have made to the<br />
Web site each month. New content is added to<br />
<strong>Plant</strong><strong>Services</strong>.com daily, so be sure to bookmark<br />
the site and check back often!<br />
ARE YOU ON TWITTER YET<br />
If you’re not a member of Twitter nation<br />
yet, you might want to take a look around<br />
www.twitter.com to see if it’s a tool that<br />
you might find to be useful. While you’re<br />
there, go to http://twitter.com/help/how<br />
to watch a short video explanation about<br />
how the site works. Once you get the hang<br />
of it and create your own account, follow<br />
us at twitter.com/plantservices and<br />
twitter.com/skilltv. You’ll always be up<br />
to date on what’s happening on our Web<br />
sites, and we’ll get the bonus of being<br />
able to follow your updates as well!<br />
Have questions or<br />
suggestions about content<br />
you would like to see on<br />
<strong>Plant</strong><strong>Services</strong>.com or<br />
SkillTV.net<br />
Send an e-mail to Lisa Towers,<br />
managing editor of digital<br />
media, at ltowers@putman.net.<br />
COOL ARTICLE OF THE MONTH<br />
Read all about “Electricity and circulating<br />
fluidized bed power technology”<br />
at www.plantservices.com/<br />
articles/2009/056.html to find out<br />
how circulating fluidized bed technology<br />
is a part of the solution to<br />
meeting the world’s energy needs<br />
while conserving natural resources<br />
and preserving our environment.<br />
MAINTENANCE EVANGELIST<br />
VISITS YOUTHBUILD<br />
In a collection of videos he taped<br />
while visiting the YouthBuild USA<br />
program in suburban Chicago, Maintenance<br />
Evangelist Joel Leonard talks<br />
to students about how the program<br />
has helped them get training that<br />
allows them to work in the building<br />
trades. Meet students like Eric Gallegos,<br />
who now has career opportunities in HVAC thanks to the training<br />
he received. Access this six-video series at www.skilltv.com and<br />
click on the YouthBuild tab at the top right of the video player.<br />
FREE E-NEWSLETTERS<br />
Sign up to receive free newsletters<br />
at www.plantservices.com/news<br />
letters and you’ll get the newest<br />
content in asset management,<br />
energy efficiency and updates on<br />
solving the skilled labor shortage<br />
sent right to your inbox. Don’t miss<br />
out on our newest monthly e-newsletter,<br />
Skill TV Solutions, and all of<br />
the helpful resources that Maintenance<br />
Evangelist Joel Leonard will<br />
be bringing to your attention each<br />
month. Look for the next edition<br />
of this newsletter on April 28.<br />
WWW.PLANTSERVICES.COM APRIL 2009 11
up & Running<br />
Automation and Power Joined in oRlando<br />
ABB event acknowledges economy, focuses on efficiency<br />
Despite economic uncertainties and tight travel budgets,<br />
more than 3,300 ABB representatives, partners and users met<br />
March 23-25 in Orlando, Fla., to share practices, identify trends<br />
and check out 72,000 sq. ft. of exhibits designed to help them<br />
make the most of automation and power systems.<br />
The consensus is that the current economic climate is only a<br />
temporary impediment and distraction from pursuing the rich<br />
potentials in optimizing production, increasing reliability and<br />
improving energy efficiency that can come from integrating<br />
process and electric power monitoring and control.<br />
Among the more than 500 presentations was “Electrical<br />
Integration: A Strategy for Achieving Unified Operations<br />
resources<br />
Calculate cost of condition monitoring<br />
Azima DLI’s WATCHMAN in-house condition-monitoring<br />
program cost calculator allows plant and maintenance<br />
managers to calculate the annualized cost of current<br />
machine condition-monitoring programs to help determine<br />
the right mix of on-site and outsourced solutions. Complete<br />
a brief questionnaire to get a detailed assessment.<br />
www.plantservices.com/industrynews/2009/061.html<br />
See real-world results of energy audits<br />
In 2006, the U.S. Department of Energy (DOE) launched<br />
energy-saving assessments at six industrial plants. As of<br />
March 2009, it has completed 2,053 assessments, and<br />
1,873 of the plants have identified energy cost savings totaling<br />
more than $1.2 billion, implemented savings totaling<br />
more than $190 million, and documented potential carbon<br />
dioxide emissions reductions of 10.3 million metric tons.<br />
www.plantservices.com/industrynews/2009/057.html.<br />
Dig into performance-BAsed outsouRCing<br />
The University of Tennessee (UT) offers instruction on<br />
getting the most from service providers using performance-based<br />
outsourcing (PBO), starting with the article<br />
at the link below. “Companies wanting to improve their<br />
relationships should have a sound guidebook,” say authors<br />
Kate Vitasek and Mike Ledyard, so you’ll also find<br />
links to a free book and UT classes on the subject.<br />
www.plantservices.com/articles/2009/046.html<br />
and Extended Asset Management,” by Stefan Bollmeyer,<br />
ABB fieldbus product manager for its System 800xA.<br />
“Electrical integration is the next frontier in driving productivity,<br />
increasing safety and reducing costs,” Bollmeyer said.<br />
“It enables users to achieve total plant visualization so they<br />
can make decisions based on dollars and cents, and not just<br />
on temperatures and voltages,” Bollmeyer said. “This also<br />
means they maximize production by reducing the impact of<br />
an unreliable power supply, as well as reduce energy costs by<br />
conducting peak shaving.”<br />
“Electrical integration also allows users to reduce operational<br />
costs by unifying their operations environment, performing<br />
condition-driven maintenance, reducing spares and training,<br />
and establishing cross-discipline cooperation. They further can<br />
reduce investment costs by minimizing cabling and engineering,<br />
by implementing an optimized network design and by<br />
establishing asset management for their electrical subsystems.”<br />
Despite these potential gains, Bollmeyer added that several<br />
persistent barriers continue to block electrical integration.<br />
“In the past, electrical integration was hampered by a<br />
lack of communication standards and architectural design,<br />
high project execution and commissioning costs, and high<br />
life cycle costs,” he said. “Organizational barriers among<br />
departments within plants and suppliers also have hindered<br />
integration, and these mind-set-based barriers often are<br />
harder to deal with than the technical challenges to integration.<br />
Many users have their own department and kingdoms,<br />
and they want them to stay just as they are.”<br />
To help process control and power staffs cooperate on<br />
achieving better electrical integration, ABB recommends<br />
they adopt a unified integration method based on a single<br />
system environment, use a fieldbus network to handle electrification<br />
control and management, and use the IEC 61850<br />
standard to tie together process instrumentation, process<br />
electrification and power distribution networks.<br />
For example, he reported that using IEC 61850 to integrate<br />
MV motor controls gives users several benefits, including<br />
fewer cables, easier installation, higher performance,<br />
alarm and events from devices, and improved diagnostics.<br />
In his presentation on the company’s future direction, Peter<br />
Terwiesch, ABB chief technology officer, outlined how ABB<br />
will continue to help industry save energy and improve productivity.<br />
“Across all industries, 80% of energy is lost between<br />
generation and use. It’s a leaky pipe, as it were,” Terwiesch said.<br />
12 APRIL 2009 www.PLANTSERVICES.com
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ABB technology can reduce losses by 20% to 30%.<br />
“We aren’t seeing customers that are too interested in<br />
building new plants right now, so our objective must be<br />
to extend asset life,” Terwiesch said. “We must help our<br />
customers optimize energy use and help them overcome<br />
workforce shortages now and in the future. We must focus<br />
on integration, new functionality, more flexible infrastructure<br />
and open standards.”<br />
For example, Terwiesch cited Statoil Hydro Grane,<br />
which has reduced engineering labor hours by 20% to 30%.<br />
“They’ve reduced supply-chain labor hours by 50%. Change<br />
orders have been reduced by 90% to 95%, with capital<br />
expenditure savings of greater than 20%, and operations expenditure<br />
savings of approximately 20% as well,” Terwiesch<br />
added. “We expect to see the same savings as a result of our<br />
new five-year agreement with Petrobras.”<br />
Terwiesch described how ABB remote access can help<br />
customers by providing 24/7 access to subject matter experts<br />
who might no longer be available at the plant level because<br />
of workforce reductions and retirements. “This remote<br />
access and connectivity can lead to integrated operations between<br />
production, operations and maintenance and can save<br />
customers substantially,” he said.<br />
To help usher in this new era, Jim Kline, global business and<br />
product manager for ABB’s Collaborative Production Management<br />
division, presented “The Next Generation of Managing<br />
Information.” Kline summarized trends in information<br />
management and showed how ABB’s collaborative production<br />
management software can help users move data between the<br />
production and business levels. He defined CPM as “a method<br />
to unify disparate systems to achieve operational excellence.”<br />
“It still all comes down to money, but today it’s no longer<br />
enough simply to execute a production plan,” Kline said.<br />
“Economics and energy are now even more key factors<br />
across every enterprise, and so they must be constantly<br />
monitored, even in the control room. This means everyone<br />
is involved, and so they need the right data, all the time and<br />
in every location. This level of collaboration and cross-functional<br />
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Crisis COrner<br />
Contributing editor<br />
Let’s Get Out of This hOLe<br />
It’s time to prepare for the economy to turn around<br />
Never before have we had an economic downturn<br />
dominated by a 24-hour news cycle. As soon as we see a little<br />
upward movement, somebody throws out another depressing<br />
statistic, trumped-up scandal or sensational tidbit apparently<br />
designed to catch attention and sow fresh fears.<br />
Now pundits are pushing the idea of a depression as the<br />
economy continues spiraling down. What a difference a few<br />
years can make. As little as a year ago, the general mood was,<br />
“Hey, we are the U.S.A., let’s party and spend money on the<br />
latest thing, regardless of need, with or without the cash to pay<br />
for it.” My late father once grabbed my arm from his hospital<br />
bed in the cancer ward and said with tears in his eyes, “Son, the<br />
country will be going through a depression soon and you’ve got<br />
to be ready.” At the time it seemed like an impossibility.<br />
A few years later, major banks, businesses and industries<br />
are on the brink of bankruptcy, mortgage foreclosures are at<br />
all-time highs and crowds of unemployed gather at every job<br />
fair. Yes, all of America now knows that the party is over.<br />
But this economic downturn is showing silver linings that<br />
might mitigate the maintenance crisis. For example, we won’t<br />
see the projected rapid exodus of skilled boomer-aged workers<br />
because would-be retirees now must put in more years to<br />
rebuild their retirement savings. Also, the general public is no<br />
longer so snooty about jobs in the technical and skilled trades.<br />
The federal government is taking the lead by backing numerous<br />
initiatives to attack the enormous deferred maintenance<br />
backlog of our nation’s infrastructure. Companies that have<br />
chosen to avoid performing maintenance are facing more<br />
public scrutiny in the aftermath of the now infamous roof leaks<br />
at Georgia Peanut Corp. that contributed to the deaths of more<br />
than 30 people and generated Congressional hearings.<br />
Now, we have to find a way to reverse the spiral and get out<br />
of this economic hole. Common sense says that training, new<br />
technologies and efficiency programs are part of the pathway<br />
to prosperity. However, we also must deal with the training<br />
paradox: When times are good, companies have the money, but<br />
don’t have time to send people to training sessions. When the<br />
economy is bad, they have the time but no funds to spare.<br />
Replenished with $4.5 billion, the Workforce Investment<br />
Act of 1998 allows locations around the country to gear up<br />
quickly to implement a variety of training projects. These<br />
range from training displaced workers for growth sectors to<br />
youth-development programs, as well as some incumbentworker<br />
training.<br />
This eCONOmic downturn is showiNG<br />
silver liniNGs that might mitigate<br />
the maintenaNCe crisis.<br />
The Department of Commerce has a Workforce Development<br />
executive director to manage the One-Stop or JobLink<br />
centers in each state. Each state is divided into workforce<br />
regions and has a Workforce Advisory Board and executive<br />
director to identify areas of need and to implement solutions<br />
to resolve these challenges. In April and June 2009, Workforce<br />
Investment Funding will be hitting state treasuries to<br />
be dispatched to the regions with approved plans. Numerous<br />
projects around the country will begin this summer and fall.<br />
Those interested in upgrading workforce performance<br />
and garnering professional assistance can take action. Meet<br />
the key people who can help you. Your local, county, region<br />
and state economic development teams are busy working to<br />
establish an environment to grow and maintain the business<br />
community. They are sensitive to incumbent workforce<br />
training and can connect you to new initiatives that retain<br />
and grow workforce skill levels.<br />
Reach out to the continuing education wing of your local<br />
universities, community colleges and private technical<br />
schools. Connect with your state, region and local workforce<br />
development boards to forge a strong relationship with the<br />
executive director. Shared problems can lead to shared solutions.<br />
As you get to know these public officials, provide them<br />
with facility tours and let them see your company’s opportunities<br />
and challenges.<br />
Those who have a plan are rewarded. Perform a workforce<br />
needs analysis to determine your current and future requirements.<br />
Then, construct a workforce development plan with a<br />
strategy geared for retention, recruitment and training.<br />
Companies that get connected, share their challenges and<br />
develop strategies will be the ones that receive maximum internal<br />
and external assistance. They will be ready to emerge<br />
from this downturn with renewed focus and vigor to handle<br />
future growth as economic skies clear.<br />
E-mail Contributing Editor Joel Leonard at joel@skilltv.net.<br />
www.PLANTSERVICES.com APRIL 2009 15
what works<br />
Crack Troubleshot Over Web<br />
Million-horsepower steam turbine problem solved by remote stress analysis<br />
A power plant in Asia was experiencing high vibration and<br />
cracking in the exhaust hood of a critical large low-pressure<br />
steam turbine (Figure 1). The typical troubleshooting approach<br />
Mechanical Solutions Inc. (MSI, www.mechsol.com)<br />
uses in such situations is to travel to the site of the machinery,<br />
collect the data, analyze it and recommend a fix. However, in<br />
this case, such a trip might have jeopardized company personnel<br />
in an area where insurgents and bird flu were threatening,<br />
so a remote problem-solving approach was implemented.<br />
Figure 1. Exhaust hood cracking produced a reliability and safety<br />
concern.<br />
Figure 2. Remote test data were applied to a CAD model (left)<br />
and diagnosed by finite element analysis (FEA, right).<br />
Data acquisition hardware and a large amount of instrumentation<br />
was prepped and shipped to the jobsite, with<br />
proper export licensing and paperwork filed consistent with<br />
U.S. State Department and ITAR controls. The equipment<br />
included a large number of accelerometers, pressure transducers,<br />
strain gages and a modally tuned impact hammer.<br />
An Internet Protocol (IP) telephone and camera also were<br />
included to facilitate inexpensive verbal and visual real-time<br />
communication between the expert engineers in the United<br />
States and the plant personnel in Asia. The plant’s local<br />
personnel installed the instrumentation under MSI’s careful<br />
oversight from 12,000 miles away.<br />
MSI’s troubleshooting process was carried out step by<br />
step, with the local plant personnel acting as MSI’s hands<br />
and legs at the site. Visual and voice communication<br />
were continuous to avoid misunderstandings despite the<br />
distance and language difference. MSI staff controlled a<br />
40-channel FFT analyzer and a 16-channel strain gage<br />
amplifier and recorder remotely over the broadband<br />
Internet connection, available through a high-speed satellite<br />
intermediary.<br />
Remotely collected data were immediately compared<br />
with theoretical results provided by finite element analysis<br />
(FEA) performed at MSI’s U.S. offices (Figure 2). Assumptions<br />
about boundary conditions, flange-to-flange<br />
stiffness and dynamic loads were confirmed or adjusted<br />
until the theoretical predictions matched the actual behavior.<br />
The resulting analysis was calibrated with reality<br />
in this manner, and then was used with confidence to<br />
evaluate potential fixes.<br />
The remote test data on the exterior of the machine, and on<br />
the shaft within the bearing housings, were extrapolated from<br />
the locations where data acquisition was feasible, to zones inside<br />
the machine where it was impractical to locate data probes.<br />
This is a form of noncontact stress-measurement system<br />
(NSMS) that MSI pioneered in government research projects<br />
during recent years. The approach determined behavior of the<br />
complete (not just the exposed) turbine rotor, and revealed how<br />
rotor motion coordinated with structural motion.<br />
The combined test and analysis model identified a dangerous,<br />
running-speed resonance of a natural frequency of the<br />
exhaust hood that involved synchronous motion at both<br />
16 APRIL 2009 www.PLANTSERVICES.com
ends close to the turbine operating speed. It furthermore<br />
proved that the structural natural frequency coupled with<br />
an S-shaped rotor natural frequency that was supposed to be<br />
comfortably above running speed, but instead was resonant,<br />
causing a feedback relationship that led to enough motion to<br />
crack the casing at the problem locations.<br />
Figure 3 shows the motion of the natural frequency combination.<br />
A mistake in the alignment between the turbine<br />
and generator, which would have normally resulted in minor<br />
vibration increase, was driving the rotor mode, which, in<br />
turn, was driving the bearing housing, which drove the<br />
exhaust hood casing motion. The swaying structural motion<br />
reinforced the rotor second bending (S-shaped) mode shape,<br />
completing the dangerous cycle.<br />
The ends of the exhaust hood were stiffened with thick,<br />
bolt-on support ribs, and thick metal plating across the<br />
casing ends. The vibration was dramatically reduced, and<br />
the cracking stopped for the first time in several years.<br />
Costly trial-and-error problem-solving was avoided by the<br />
Figure 3. Operating deflection shape (ODS) and modal test data<br />
show motions of the exhaust hood (green), bearing housing<br />
(blue) and shaft (red).<br />
rapid-response and low-cost approach, allowing the plant<br />
to get back to what it does best: producing megawatts for an<br />
electric-power-hungry region of the world.<br />
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HUMan CAPitaL<br />
Tom Moriarty, P.E., CmrP<br />
Maintenance vs. motivation<br />
Who’s Herzberg and why should I care<br />
Frederick Herzberg was a highly respected social psychologist<br />
who developed a theory of employee motivation.<br />
He asked a group of workers to think about times when they<br />
had particularly good feelings about their jobs, and times<br />
when they felt particularly bad about their jobs. Herzberg<br />
also asked them to describe the feelings they had at those<br />
times. What he found was that workers associate distinct<br />
types of conditions as either good or bad situations. His<br />
research separated the factors that influence how people feel<br />
about their work into two categories: maintenance factors<br />
and motivational factors.<br />
Maintenance factors are necessary to maintain a reasonable<br />
level of job satisfaction. Maintenance factors include:<br />
• Policies and administration – the adequacy or inadequacy<br />
of a company’s organization and management<br />
• Supervision – its competency, fairness and ability<br />
• Interpersonal relationships – the bond between people<br />
and their peers, subordinates and supervisors<br />
• Working conditions – the physical environment where<br />
work is performed<br />
• Salary – the employee’s total compensation package<br />
• Personal life – the effect the job has on personal concerns,<br />
including family, recreation, etc.<br />
• Status – the attainment of perks relative to the person’s<br />
position, including parking spots, better computer, etc.<br />
• Job security – the work environment safety and stability<br />
He found that people talk about maintenance factors<br />
when they cite bad feelings about their jobs. The presence of<br />
maintenance factors won’t motivate people to achieve higher<br />
performance, but some minimum level of each maintenance<br />
factor is required to prevent dissatisfaction with the work<br />
environment. Too much dissatisfaction can lead to a longterm<br />
problem and a roadblock to motivation. Some longterm<br />
problems likely to surface include retaining employees,<br />
requests for transfer out of the department, absenteeism, etc.<br />
Motivational factors increase the likelihood that people<br />
will perform better, with less supervision. When people have<br />
good feelings about their jobs, they usually were talking<br />
about motivational factors. Motivational factors include:<br />
• Achievement – personal satisfaction in completing a job<br />
• Recognition – feedback about job accomplishment<br />
• Work – the actual content or the individual’s perceived<br />
value of the work<br />
• Responsibility – control over one’s job, or being in<br />
charge of a team<br />
• Advancement – an upward change in job status<br />
• Growth – learning and trying new skills or experiences<br />
On a daily basis, a supervisor has much more control over<br />
In the day-to-day grind, we often<br />
don’t think enough about enriching<br />
job satisfaction.<br />
motivational factors than maintenance factors. A supervisor<br />
can arrange to give workers a sense of achievement and positive<br />
recognition for good work. A supervisor can empower<br />
team members with greater responsibilities and provide<br />
opportunities for professional growth.<br />
Keep maintenance factors as stable as possible to prevent<br />
dissatisfaction, and load the work environment with motivational<br />
factors. Think of the work environment as a ship. The<br />
ship has to float on the water; a watertight hull is the nautical<br />
equivalent of the maintenance factors. However, a ship<br />
that sits at the pier won’t do much, so you need motivational<br />
factors, a propulsion device and rudder, to maneuver.<br />
In the day-to-day grind of trying to keep ahead of things, we<br />
often don’t think enough about enriching the job satisfaction of<br />
our subordinates. If you lead people, focus on providing at least<br />
one of the following things to everyone on your team:<br />
• Meaningful work – purposeful tasks that are perceived<br />
to be important<br />
• Responsibility – an appropriate level of autonomy in<br />
how a person carries out a task<br />
• Knowledge of the results of their efforts. Provide either<br />
direct feedback about how a specific task was completed<br />
or enable the worker to see how their efforts fit into the<br />
larger picture.<br />
Tom Moriarty, P.E., CMRP, is president of Alidade MER Inc.<br />
Contact him at tjmpe@alidade-mer.com and (321) 773-3356.<br />
www.PLANTSERVICES.com APRIL 2009 19
“Our business changes<br />
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asset manager<br />
david berger, P.Eng.<br />
new Roles for CMMS Vendors<br />
Expect more than a shrink-wrapped box of software<br />
AS CMMS software becomes more sophisticated and<br />
mission-critical, the dependence on your vendor increases.<br />
It’s therefore important not only to choose a CMMS package<br />
that is right for you, but a CMMS vendor with whom you<br />
can partner over the long term.<br />
As they move from suppliers of software licenses to full<br />
strategic partners, vendors have amassed a number of products<br />
and services that can help you manage your growing<br />
investment in assets.<br />
Best pRACtices<br />
One noteworthy change is the increasing reliance on vendor<br />
knowledge of asset-management best practices. You might<br />
assume that because a given vendor has sold CMMS software<br />
to hundreds or even thousands of companies, it must<br />
have acquired considerable knowledge. Savvy vendors have<br />
picked up on this supposition, and are offering many of the<br />
following products/services:<br />
Industry-specific software: As competition increases,<br />
CMMS vendors are looking for more marketable competitive<br />
advantages such as deep knowledge of a given industry.<br />
This includes software features that ensure compliance with<br />
industry-specific legislation, as well as more intimate understanding<br />
of industry practices. Some vendors have hired<br />
experts with extensive experience in a given industry to help<br />
develop relevant product and service offerings.<br />
Standard data: A handful of CMMS vendors have standard<br />
data to sell or provide free of charge when customers purchase<br />
their software. Standard data can include job plans, standard<br />
operating procedures (SOPs), preventive maintenance routines,<br />
estimated or standard hours to complete tasks and coded field<br />
options (e.g., problem and cause codes). Data can be specific to<br />
an asset type or classification, such as data for electrical devices.<br />
As well, it can be industry-specific, for example, data relevant to<br />
pulp and paper mills.<br />
Process mapping: CMMS vendors can facilitate process improvement<br />
during the software implementation. This typically<br />
involves drafting process maps reflecting the current state, and<br />
comparing them to future-state processes with the appropriate<br />
CMMS functionality. The gap between current and future<br />
states must be addressed carefully in terms of configuration of<br />
software, training on processes, project management and, most<br />
importantly, change management to ensure CMMS users buy<br />
into the new processes.<br />
Configuration: The flexibility of modern CMMS software<br />
is demonstrated by the ease with which it can be tailored to<br />
your needs, such as configuring menus, data entry screens,<br />
reports, alerts, approvals, equipment hierarchy and workflows.<br />
In years past, this often required customization, a<br />
term synonymous with a large, upfront investment in time<br />
and money, and a costly upgrade path. Today’s software<br />
A sMAll handful of CMMS vendors<br />
hAVe standARd data to sell, or<br />
provide free of chARge.<br />
is easy to configure to a wide range of business process<br />
options, regardless of company size, industry, competitive<br />
strength, level of sophistication or organizational readiness.<br />
Configuration takes little time and the cost is minimal<br />
compared to customization. Because the source code isn’t<br />
altered, there is little or no effect on the upgrade path.<br />
Training: Once best practices are embedded in procedures<br />
through process mapping and baked into the software via<br />
configuration, users must be trained in the new processes and<br />
supporting systems. The CMMS vendor plays a critical role,<br />
especially if industry experts are available who can better gain<br />
the trust and confidence of nervous users and skeptics.<br />
Consulting: If you have gaps in the capabilities or availability<br />
of specialized resources in your company, the CMMS<br />
vendor can fill them in with its consultants. For example,<br />
a vendor might have specialists who are familiar with best<br />
practices in implementing process, system and organizational<br />
change, as well as technical areas like call centers,<br />
reliability-centered maintenance, linear assets or calibration.<br />
Although CMMS vendors might not be 100% third-party<br />
objective, they usually can be relied upon to conduct surveys<br />
on organizational readiness before implementation and<br />
stakeholder satisfaction following implementation. Vendors<br />
also can assist with benchmarking other organizations.<br />
Web site: Users can tap the vendor’s Web site to search for<br />
and download information such as white papers, technical bulletins<br />
and conference proceedings that cover a host of relevant<br />
topics. In addition, some vendor Web sites provide opportunities<br />
for users to share tips and traps, solve problems in chat<br />
rooms and conduct surveys.<br />
www.PLANTSERVICES.com APRIL 2009 21
asset manager<br />
Fee for results<br />
One option (that hasn’t yet gained<br />
much momentum) is to pay the vendor<br />
based on long-term results. This can<br />
dramatically increase the probability<br />
of a successful implementation if objectives<br />
are well documented and communicated,<br />
payment is in the form of a<br />
bonus (not built into the base fee), users<br />
also receive an equally meaningful<br />
bonus for meeting the same objectives,<br />
and targets are achievable.<br />
dc: It’s not what<br />
it used to be<br />
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© Copyright 2009 ABB<br />
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most efficient magnetic flux and heat flows attainable.<br />
This leads to an increase in the power densities of each frame<br />
size, making more power available in a smaller package.<br />
ABB rotational brush gear design allows maintenance personnel<br />
to check and change brushes from either side of the motor.<br />
For more information, call 800-752-0696 or visit<br />
www.abb.com/motors.<br />
Software as a service<br />
Although CMMS vendors don’t yet define<br />
software as a service (SaaS) consistently,<br />
there are some common threads.<br />
At a minimum, a monthly subscription<br />
rate covers at least software licenses and<br />
maintenance fees, for example, $30 per<br />
module per user per month. At the other<br />
end of the spectrum, some SaaS providers<br />
bundle absolutely everything into the<br />
subscription price, including software,<br />
hosting infrastructure, maintenance,<br />
and unlimited support, training and<br />
implementation services. The pricing<br />
might be, say, $200 per 100-hour block<br />
of use, regardless of the number of<br />
named users or modules accessed.<br />
Users have jumped on the SaaS<br />
bandwagon because of the reduced<br />
burden on cash flow, the appeal of<br />
paying only for what is used, and the<br />
flexibility to scale up or down quickly<br />
in terms of functionality or the<br />
number of users. But, there’s no way<br />
to compare it to traditional pricing<br />
without crunching the numbers.<br />
Formal long-term partnership<br />
One extreme is a formal, long-term<br />
contract such as a joint venture or<br />
outsource arrangement. Most CMMS<br />
vendors are happy to work with a<br />
third-party contract maintenance<br />
company and supply the CMMS, but<br />
are reluctant to supply and manage<br />
the maintenance technicians or their<br />
managers. Perhaps this will eventually<br />
change if CMMS vendors continue<br />
on their current path of transformation,<br />
from CMMS software supplier to<br />
asset-management services provider.<br />
E-mail Contributing Editor David Berger,<br />
P.Eng., partner, Western Management<br />
Consultants, at david@wmc.on.ca.<br />
22 APRIL 2009 www.PLANTSERVICES.com<br />
ABBlovoIsland309.indd 1<br />
3/19/09 9:03:37 AM
Technology Toolbox<br />
Sheila Kennedy<br />
Alternative Materials<br />
High-tech options have steel, brass, copper and other metals on the run<br />
Scientists, engineers and manufacturers are expanding<br />
the choices for material of construction. They’re<br />
eliminating nano-scale flaws that promote corrosion,<br />
impregnating alloys to enhance bearing properties, developing<br />
copolymers that enhance performance, and leveraging<br />
amorphous metals and thermoplastics for new applications.<br />
Alloy refinements: Oxide scale that forms on steel alloys<br />
at high temperatures defends the metal from corrosion, but<br />
some carbon can get through. Scientists at the U.S. DOE’s<br />
Argonne National Laboratory detected a nano-scale flaw<br />
that allows carbon to dissolve and diffuse through the oxide<br />
scale and cause brittleness and corrosion.<br />
Argonne eliminated the iron and nickel nanoparticles and<br />
developed alloys that are more corrosion-resistant and exhibit<br />
as much as 10 times longer life than commercial alloys<br />
of similar chromium content. When commercialized, this<br />
could reduce costs for the chemical, petrochemical and refining<br />
industries. The findings can influence metal dusting,<br />
carburization, alloy development and surface coatings for<br />
high-temperature industrial as well as fuel cell applications.<br />
Sulfonated copolymers: These structures can provide a<br />
lower-cost, high-performance material for breathable protective<br />
clothing, sensor, actuator, filtration, energy-recovery<br />
and antifouling applications. The sulfonated copolymer<br />
technology in Kraton Polymer’s MD9150 and MD9200<br />
products exhibit water vapor transport, ion exchange,<br />
chemical resistance and gas permeability. The structure<br />
reduces processing temperatures, which saves energy. Kraton’s<br />
products are suited for wet and dry environments, and<br />
will be offered in membrane and solution forms for use in<br />
shapes, coatings and laminates.<br />
Babbitt impregnation: Materials that combine carbon’s<br />
hardness and wear resistance with graphite’s self-lubricating<br />
properties and babbitt’s resistance to galling led to hightemperature<br />
bearings. Metallized Carbon Corp.’s oil-free,<br />
self-lubricating high-temperature bearings (to 350°F ) made<br />
with Metcar grades M-161 and M-162 materials exhibit<br />
stability and strength They won’t score the mating shaft and<br />
provide continuous lubrication for their service life. The<br />
materials are applicable to mechanical components used<br />
in elevated-temperature applications where conventional<br />
lubricating methods are impractical.<br />
Amorphous metals: A material more durable than silicon<br />
and stronger than steel shows promise for the manufacture<br />
of nano-devices. Yale engineers developed amorphous metals<br />
– bulk metallic glasses (BMGs) with no structure beyond<br />
the atomic level – for molds that imprint fine details from<br />
13 nanometers to several millimeters. Grain size limits the<br />
level of detail imprinted. BMGs an be molded like plastics<br />
and are more wear-resistant than metals at normal working<br />
temperatures. Template molds made from this material are<br />
A MATerial more durable than silicon<br />
and stronger than steel shows promise<br />
for the MAnufacture of nano-devices.<br />
long-lasting, reliable and cost-effective. Nano-molds, -wires<br />
and -gears have been fabricated by molding metallic glass.<br />
Engineered thermoplastics: These provide a safe, costeffective<br />
alternative to copper, stainless steel and brass water<br />
valves for fluid-handling systems. Copper theft is a growing<br />
crime and the lead in brass alloys is a health hazard. From<br />
a design perspective, thermoplastic can be integrated into a<br />
single part, but metal involves assembling multiple parts.<br />
SABIC Innovative Plastics offers engineered thermoplastics,<br />
including Noryl and Ultem amorphous resins and LNP<br />
Lubricomp compounds. Noryl and Ultem creep less than<br />
semi-crystalline thermoplastics and preserve dimensions<br />
and valve sealing abilities. Noryl GFN1430V resin reduces<br />
fatigue and damage caused by pressure fluctuation because<br />
thinner wall sections are possible. The Noryl polyphenylene<br />
oxide (PPO) has better hot-water resistance than semicrystalline<br />
resins. SABIC’s Fluid Engineering Center of<br />
Excellence offers access to testing equipment and scientific<br />
resources to assist in developing fluid-handling solutions.<br />
E-mail Contributing Editor Sheila Kennedy, managing director of<br />
Additive Communications, at Sheila@addcomm.com.<br />
Reference Web sites:<br />
www.anl.gov<br />
www.metcar.com<br />
www.kraton.com<br />
www.yale.edu<br />
www.sabic-ip.com<br />
www.corrim.org<br />
www.PLANTSERVICES.com APRIL 2009 23
Power Up a Winner<br />
How to find the right asset management system<br />
By David Berger, P.Eng., Contributing Editor<br />
So, you’re thinking about a new or replacement computerized<br />
maintenance management system or enterprise<br />
asset management system (CMMS/EAM). Have you thought<br />
about what could go wrong I hate to be negative about it,<br />
but many studies over the years put the odds at more than<br />
50% that your CMMS/EAM system implementation will end<br />
in failure – even if this isn’t your first time trying.<br />
It’s therefore worth your while to try to understand the<br />
typical problems that companies face when selecting a CMMS.<br />
Choosing the right software is by no means a guarantee that<br />
you’ll be successful through to the end of implementation and<br />
beyond, but at least you’re off to a great start. The more time<br />
and effort you put into the initial planning, design and selection<br />
phases, the greater your prospects for success.<br />
Top 10 selection miSTakes<br />
Some of the typical blunders made when selecting a CMMS/<br />
EAM are described in a recent white paper titled, “10 Pitfalls<br />
to Avoid When Selecting a CMMS/EAM” (www.plantservices.<br />
com/knowledge_centers/infor/assets/wp_ten_pitfalls.pdf). This<br />
white paper, based on a reader survey <strong>Plant</strong> <strong>Services</strong> conducted<br />
in December 2008, details the top 10 selection mistakes:<br />
1. You’re far too focused on the software’s “look and feel.”<br />
2. You’re purchasing software based on functional fit only.<br />
3. You think your CMMS/EAM is just a static data and<br />
reporting system.<br />
4. You’re hung up on the slicing and dicing of CMMS/<br />
EAM data.<br />
5. You believe that “green” functionality is just today’s<br />
“flavor of the month.”<br />
6. You’re focused solely on how the CMMS/EAM will<br />
satisfy your current needs.<br />
7. You tend to focus on how the CMMS/EAM benefits your<br />
location, instead of what benefits the organization overall.<br />
8. You think implementing a single-vendor ERP/EAM solution<br />
translates into the most “fully integrated” solution.<br />
9. You think it’s always better to own and control your<br />
hardware, software and support services.<br />
10. You celebrate the day the CMMS/EAM system goes live.<br />
Do any of these mistakes sound familiar Your best defense<br />
is to allocate adequate time for the right resources in the early<br />
planning and selection stages. This can save you years of aggravation<br />
during and after implementation. Follow a solid, stepby-step<br />
methodology for designing new processes, developing<br />
the system requirements that support them, and selecting the<br />
right combination of CMMS/EAM package and vendor. Thus,<br />
to increase the odds that your CMMS/EAM software implementation<br />
will be a success, consider following these steps:<br />
24 APRIL 2009 www.PLANTSERVICES.com
Table 1. On tap at www.<strong>Plant</strong><strong>Services</strong>.com/CMMS_Review<br />
Company and<br />
Web site<br />
Aleier Inc.<br />
www.aleier.com<br />
Aleier Inc.<br />
www.aleier.com<br />
Ashcom Technologies, Inc.<br />
www.ashcomtech.com<br />
AssetPoint<br />
www.assetpoint.com<br />
Blue Mountain Quality<br />
Resources<br />
www.coolblue.com<br />
Centric Maintenance Systems<br />
www.centricmaintenance.com<br />
CWorks Systems Inc.<br />
www.cworkssystems.com<br />
Cybermetrics<br />
www.cybermetrics.com<br />
IBM<br />
www.ibm.com<br />
Infor<br />
www.infor.com<br />
IFS<br />
www.ifsworld.com<br />
Invensys<br />
www.avantis.net<br />
Ivara Corporation<br />
www.ivara.com<br />
Lawson Software<br />
www.lawson.com<br />
Maintenance Connection<br />
www.maintenanceconnection.com<br />
Megamation Systems Inc.<br />
www.megamation.com<br />
Mincom Inc.<br />
www.mincom.com<br />
Oracle<br />
www.oracle.com<br />
Package<br />
FM1i INNOVUS<br />
1.0.055<br />
FM1j<br />
interprise 6.2<br />
Review<br />
date<br />
Annual<br />
sales<br />
Number of<br />
customers<br />
12/13/06 $1.7 million More than<br />
50<br />
12/13/06 $1.7 million More than<br />
50<br />
Cost<br />
$19,750 per site, rental/hosted/<br />
ASP pricing customized<br />
Single-site enterprise $27,500,<br />
multi-site enterprise $37,950, rental/<br />
hosted/ASP pricing customized<br />
MaintiMizer 4.0 3/6/08 $3 million 3,500 $1,679 per concurrent user, hosted/<br />
ASP $90 per month per user<br />
TabWare EFX<br />
EFX00<br />
Regulatory<br />
Asset Manager<br />
R2<br />
API Pro<br />
V5Xe SP2<br />
CareWorks<br />
4.0.0<br />
2/27/06 Less than<br />
$25 million<br />
1/9/09 Less than<br />
$20 million<br />
Annual<br />
maintenance<br />
cost<br />
22%<br />
20%<br />
18%<br />
123 $4,000-$7,000 per concurrent user 20%<br />
50 $18,750 for 5 users, $37,500 for 10<br />
users includes server license, $2,000<br />
per additional user, unlimited requester<br />
licenses included with all systems<br />
1/12/07 $6 million 350 $5,000 per concurrent user, rental<br />
$250/month/concurrent user<br />
3/16/09 Less than<br />
$5 million<br />
FaciliWorks 8i 2/6/06 $3.9 million More than<br />
1,500<br />
IBM<br />
Maximo Asset<br />
Management<br />
7.1<br />
3/2/09 More than<br />
$200<br />
million<br />
Infor EAM 8.4 2/23/09 More than<br />
$120<br />
million<br />
IFS<br />
Applications 7<br />
Avantis.<br />
PRO 4.1<br />
Ivara<br />
SuprEAM 5.0<br />
Lawson<br />
Enterprise<br />
Asset Management<br />
(EAM)<br />
Maintenance<br />
Connection Onsite/Online<br />
2.5<br />
DirectLine<br />
2.14<br />
Mincom<br />
Ellipse 6.3<br />
Oracle Utilities<br />
Work and<br />
Asset Management<br />
1.7.15.2<br />
1/18/07 $150-$200<br />
million<br />
2/10/06 More than<br />
$35 million<br />
700 $2,100 per concurrent user (minimum<br />
3), ASP $60/month/concurrent user<br />
More than<br />
10,000<br />
More than<br />
15,000<br />
More than<br />
2,500<br />
1/26/07 $16 million More than<br />
60<br />
5/21/07 $41 million More than<br />
250<br />
2/29/08 Less than<br />
$25 million<br />
$2,499 server license plus<br />
$1,699 per concurrent user<br />
$4,770 per user (minimum 5);<br />
enterprise 50 registered users for<br />
$150,000-$175,000 (add-on modules<br />
extra), hosted/ASP starts at<br />
$9,000/year for up to 10 users<br />
$4,799-$9,995 per concurrent user,<br />
$1,599-$3,395 per named user, SaaS<br />
at $99/month/named user, hosted/<br />
ASP $33/month/named user<br />
Infrastructure hosting $5,000-<br />
$7,000/month plus license costs<br />
15%<br />
15%-18%<br />
15% (free<br />
if ASP)<br />
21%<br />
20%<br />
20%<br />
18%<br />
720 $5,000 per concurrent user 18%<br />
Site license or rental fee based<br />
on business metrics<br />
$2,460-$3,800 per named user<br />
(minimum 20)<br />
500 $2,799 per concurrent user, rental/<br />
hosted/ASP, $199/month/user<br />
3/5/09 $4.5 million 550 $195 per 80 hrs of use (unlimited named<br />
users), including training, support,<br />
hosting all infrastructure, upgrades<br />
More than<br />
$150<br />
million<br />
2/11/08 $18 billion<br />
total<br />
company<br />
More than<br />
650<br />
$4,400 per concurrent user, hosted/<br />
ASP $7,000-$70,000/month<br />
$2,995 per user (0-75), $2,495 per user<br />
(76-150), $1,995 per user (more than<br />
150); hosted/ASP available, pricing<br />
depends on scope<br />
20%<br />
18%<br />
18%<br />
Included<br />
22%<br />
Smartware Group<br />
www.bigfootcmms.com<br />
Bigfoot CMMS<br />
Internet/<br />
Enterprise<br />
Edition 8.0.1<br />
2/28/08 Less than<br />
$5 million<br />
1,032 Subscription $33 per month per user,<br />
minimum 5; Hosted/ASP $22,500 for<br />
20 users and 20 requestors; $500 per<br />
additional user<br />
18% (free<br />
if Bigfoot<br />
hosts)<br />
www.PLANTSERVICES.com APRIL 2009 25
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Table 2. Sample Selection Criteria<br />
Company Information Weight<br />
Company profile 4<br />
Financial position 6<br />
Customer installations 5<br />
Competitive advantage 5<br />
20<br />
Product & Hardware<br />
Configurability 4<br />
Web architecture 2<br />
Open systems 3<br />
9<br />
Technical Information<br />
Recovery & backup 2<br />
Auditing & security 2<br />
Documentation 2<br />
Interface requirements 4<br />
10<br />
Support <strong>Services</strong><br />
Support 6<br />
Ease of implementation 10<br />
Training 5<br />
21<br />
Cost Effectiveness<br />
Base package 35<br />
Options & additions 10<br />
Ongoing services 10<br />
General 5<br />
60<br />
Technical Specs<br />
User interface 16<br />
Work planning & scheduling 16<br />
Health, safety & environment 16<br />
Maintenance optimization 16<br />
KPIs & analysis tools 16<br />
80<br />
Total Score 200<br />
Build process/system requirements:<br />
One of the most critical steps in planning<br />
for a new or replacement CMMS/EAM<br />
is to determine your needs. Procuring a<br />
CMMS/EAM system isn’t about finding<br />
the best software package on the market.<br />
The key to a successful implementation<br />
is selecting a CMMS/EAM package that<br />
best fits with your requirements. There<br />
are many wonderful CMMS/EAM packages<br />
available today, but every one of<br />
them has its strengths and weaknesses.<br />
Your task is to determine user specifications<br />
based on the needs of stakeholders<br />
(e.g., maintenance, operations, engineering,<br />
IT, materials management, purchasing,<br />
finance), and then choose the<br />
combination of CMMS/EAM vendor and<br />
software package that can best deliver on<br />
your needs.<br />
It’s critical to invest about three to six<br />
months in the design of new processes<br />
and supporting system specifications<br />
with participation of key stakeholders.<br />
This must be done before the selection<br />
phase begins so you can filter the sales<br />
pitch from each vendor and steer them<br />
to exactly what you need to see demonstrated<br />
to determine the best fit. Many<br />
companies naively believe that there’s no<br />
point in spending time on process design<br />
until the system has been selected. Although<br />
it’s true that your process design<br />
can’t be finalized at a detailed level before<br />
knowing which software package you’ll<br />
purchase, it also has been shown through<br />
30 years of track records that neglecting<br />
to engage stakeholders in process design<br />
before the selection will increase the<br />
probability of failure.<br />
The methodology should define<br />
process flows that reflect the current state<br />
and the desired future state. The futurestate<br />
processes will be supported by best<br />
practices and enabling system specifications.<br />
For example, perhaps the future<br />
state processes indicate stakeholder desire<br />
to move to a more planned environment<br />
from the current state of firefighting. Reducing<br />
the high percentage of emergency<br />
and reactive maintenance requires more<br />
preventive and condition-based maintenance,<br />
better planning and scheduling,<br />
and a variety of analysis tools for<br />
managing the transition. Addressing the<br />
gap between current state and the desired<br />
state presents a number of challenges that<br />
should be discussed long before a system<br />
is selected, such as:<br />
26 APRIL 2009 www.PLANTSERVICES.com
performance / software<br />
What organizational changes are<br />
necessary to support the future state<br />
(e.g., add a maintenance planner and<br />
change the shift structure)<br />
What changes in management attitude<br />
and support are required (e.g., no<br />
longer tolerate, say, a chronic overtime<br />
problem and a lack of documentation<br />
of work requests and work orders<br />
completed)<br />
What “get ready” activities are needed<br />
(e.g., inventorying assets, determining<br />
asset criticality, and developing PM job<br />
plans for at least critical assets)<br />
Throughout the process/system design<br />
phase you can also identify Quick<br />
Wins, or improvements that can be<br />
made immediately because they don’t<br />
rely on implementing the new CMMS/<br />
EAM package. These provide immediate<br />
savings, and they also generate<br />
excitement, build momentum and<br />
establish credibility for the project.<br />
Develop a request for proposal: Once<br />
the system requirements supporting<br />
the future state process flows have been<br />
established, the next step is to draft an<br />
RFP and send it to at least three CMMS/<br />
EAM vendors that are most likely<br />
to provide a best fit. If you’re unsure<br />
which vendors are good candidates,<br />
then conduct some research, such as<br />
examining the <strong>Plant</strong> <strong>Services</strong> CMMS/<br />
EAM Software Review (www.plantser<br />
vices.com/cmms_review) to get a feel for<br />
which packages offer which features and<br />
functions. The review site allows users<br />
to manipulate the weightings of about<br />
350 criteria to better understand which<br />
packages fit with your requirements.<br />
As of this month, it includes vetted<br />
information on the capabilities of 19<br />
packages (Table 1) including six that are<br />
new for 2009.<br />
The RFP should outline your company,<br />
including the organizational<br />
structure, your current technology<br />
environment, the reason for launching<br />
the CMMS/EAM project, and your<br />
definition of success for the project, both<br />
quantitative and qualitative. There also<br />
should be a section on your procurement<br />
policy, key steps in the procurement<br />
process, expected timeline, and<br />
any terms and conditions. Be aware that<br />
throwing in too many nonnegotiable<br />
constraints might scare away vendors<br />
because it’s not worth their while. Of<br />
course, the RFP provides technical user<br />
requirements, such as “ability to create a<br />
third-party invoice for labor and materials<br />
the technicians used” and general<br />
requirements like “ability to define<br />
default values for any field.” The CMMS/<br />
EAM Software Review offers many<br />
more examples of user requirements.<br />
Establish a vendor selection com-<br />
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Turn on www.<strong>Plant</strong><strong>Services</strong>.com/cmmS_Review<br />
The <strong>Plant</strong> <strong>Services</strong> CMMS/EAM Software Review is designed to allow you to<br />
compare packages across a comprehensive range of capabilities. It offers<br />
the option of weighting capabilities to reflect their importance in your application<br />
and receiving a calculated ranking of the software offerings according<br />
to your specifications.<br />
As the “Introduction” screen<br />
explains, you can use the review<br />
to simply browse the results of<br />
our verified vendor survey data,<br />
compare products and find<br />
further information on particular<br />
packages and vendors. Or, you<br />
can have the system rank packages<br />
according your customized<br />
and advanced criteria. Clicking<br />
on “Software Aspects” lets you<br />
weight them individually so the<br />
Introduction screen<br />
comparison engine can calculate<br />
scores and present packages<br />
according to how well their<br />
strengths match your weightings.<br />
Clicking on an individual<br />
software aspect in the “Introduction”<br />
screen brings you to a<br />
“Priorities” screen, which shows<br />
the exact survey questions used<br />
to establish the package score<br />
for that aspect. Exercising your<br />
option to rank a question less Priorities screen<br />
than “very important” factors<br />
its score so it has less weight<br />
in the calculated comparison.<br />
You can hand-pick packages<br />
and compare them for various<br />
aspects, or enter weightings and<br />
priorities and click “calculate”<br />
to bring you to the comparison Comparison screen<br />
screen. Here, you’ll see a sideby-side<br />
comparison detailing the level of functionality for each capability.<br />
The site also offers articles, white papers and resources to help you<br />
increase your familiarity with CMMS/EAM software, solve problems<br />
and get the most from your existing or future implementation.<br />
mittee: To ensure the key stakeholders<br />
are well represented when selecting the<br />
CMMS/EAM vendor and software, it’s<br />
important to establish a vendor selection<br />
committee. This committee is best<br />
kept to approximately 7-12 people for<br />
greater efficiency and effectiveness.<br />
You always can supplement the process<br />
with additional stakeholders by inviting<br />
specialists to various activities during the<br />
selection phase. For example, you might<br />
want to have a few technicians and their<br />
supervisors attend when the vendors are<br />
demonstrating their mobile solution, or<br />
people from purchasing during demos of<br />
the spare parts procurement process.<br />
Determine short-list evaluation<br />
criteria: In the first meeting of the<br />
28 APRIL 2009 www.PLANTSERVICES.com
vendor selection committee, consensus<br />
must be reached on what criteria will<br />
be used to short-list proposals. Obviously,<br />
it’s futile to evaluate proponents<br />
at a detailed level without using or at<br />
least seeing the package, and meeting<br />
the vendor. But just like short-listing a<br />
stack of resumes, more general criteria<br />
can be used to fairly evaluate the written<br />
material received.<br />
The survey for the aforementioned “10<br />
Pitfalls …” white paper asked users to<br />
rank 21 CMMS/EAM selection criteria<br />
in terms of importance to their organization,<br />
then in terms of how well their current<br />
CMMS performs them. The results,<br />
which are detailed in the paper, offer a<br />
perspective on selection criteria that may<br />
make sense for your organization.<br />
Table 2 provides a sample breakdown<br />
of selection criteria and associated<br />
weightings. By adding columns for<br />
each vendor proposal, the vendor selection<br />
committee can use such a table to<br />
rate, score and compare vendors.<br />
Note that the weighting and scoring of<br />
the evaluation criteria is a subjective process.<br />
Different stakeholders have varying<br />
opinions on what is important, and this<br />
is why it’s critical to build consensus. Try<br />
to finalize the table before receiving any<br />
vendor responses to avoid any prejudice.<br />
Read through the proposals: Each<br />
vendor selection committee member<br />
should read through the proposals to get<br />
an overall feeling for how the vendors responded.<br />
Ratings shouldn’t be attempted<br />
in the first reading, however, notes should<br />
be made on each proposal, otherwise<br />
you’ll forget your initial impressions.<br />
Rate the proposals: Each vendor selection<br />
committee member should, on their<br />
own, attempt to short-list the proposals.<br />
This is best accomplished by completing<br />
the rating table. The many ways to rate<br />
vendors all have a lot of of subjectivity.<br />
One suggested approach is to read<br />
through only the sections relevant to a<br />
given selection criterion for the proposals.<br />
As you read through the relevant<br />
section of each proposal, physically rank<br />
the proposals. Thus, if there were 15<br />
proposals submitted, at the end of the<br />
performance / software<br />
read-through on, say, the first selection<br />
criterion (Company Profile), you’ll have a<br />
pile of 15 proposals sitting on your desk<br />
with the uppermost proposal being the<br />
best and the proposal at the bottom of<br />
the pile being the worst response to the<br />
first selection criterion.<br />
Then, each proposal must be rated<br />
with the highest score possible being<br />
equal to the weighting, and the lowest<br />
score zero. Two or more proposals<br />
might receive the same score for a given<br />
selection criterion. You don’t have to give<br />
any proposal a perfect score (i.e., a rating<br />
equal to the weighting) if you feel none<br />
deserve it, because the rating process is<br />
strictly a means of determining relative<br />
scores. This physical ranking followed<br />
by rating of the proposals is repeated for<br />
each selection criterion.<br />
When rating the cost-effectiveness<br />
category, an easy way is to assign the<br />
cheapest solution the highest rating and<br />
the most expensive solution the lowest<br />
rating. The difference is then apportioned<br />
for the balance of respondents.<br />
Final rating of vendors: The vendor<br />
selection committee reaches consensus<br />
on the ratings for each of the proposals.<br />
One way is to have the person best qualified<br />
to evaluate the proposals on a given<br />
criterion begin the discussion by stating<br />
the highest score and who received it.<br />
Discussion might ensue, but eventually<br />
the group will agree on a winner(s) and<br />
their score. This process is repeated for<br />
the lowest score for the same criterion,<br />
followed by the rest of the proposals. It’s<br />
critical to be accurate on the relative ratings<br />
but not as critical to be accurate on<br />
the absolute value of any given score.<br />
Short-list vendors: Eventually, the<br />
group will complete the table with<br />
agreed-upon scores, and extract a short<br />
list. If at all possible, only two or possibly<br />
one vendor should be short-listed to<br />
maximize the opportunity to analyze<br />
in detail their software solution(s)<br />
before a firm contract is in place.<br />
Follow-up to short-listed vendors:<br />
Some of the vendors who don’t make the<br />
short list might request a postmortem on<br />
their proposals. Retain the rating table<br />
Looking for<br />
CMMS/EAM<br />
Software that<br />
Works Your Way<br />
You Found It!<br />
Contact us<br />
SOMAX®<br />
(770) 518-1514 x12<br />
WWW.SOMAX.COM<br />
www.PLANTSERVICES.com APRIL 2009 29
performance / SOFTwARE<br />
New for 2009 at www.<strong>Plant</strong><strong>Services</strong>.com/cmmS_Review<br />
Blue Mountain<br />
Regulatory<br />
Asset Manager,<br />
designed for life sciences, is well suited<br />
for companies with strong compliance<br />
requirements. Built with rigorous life<br />
science business practices in mind, the<br />
software system is a complete CMMS/<br />
EAM with integral functionality to maintain<br />
control over maintenance costs and<br />
compliance requirements. Compliance<br />
and business processes are mapped<br />
into the software, helping ensure strict<br />
compliance to and documentation of<br />
procedures and processes. The package<br />
also offers the best-in-class calibration<br />
and validation management functionality<br />
required by life science companies.<br />
www.coolblue.com/Maintenance<br />
cworks Systems Inc.<br />
believes the essence<br />
of a successful<br />
system is the easy<br />
collection of detail information so that<br />
when it is condensed in reports nothing<br />
important is missing. In addition,<br />
it is critical that all users adopt the<br />
system as THE SOURCE of information<br />
on maintenance work without recourse<br />
to hardcopy or other data records. The<br />
key to this is to ensure that it is easy<br />
to use and intuitive. The system also<br />
needs to provide appropriate and current<br />
data so that it can be used to identify<br />
problems areas and point to continuous<br />
improvement, particularly as pertains<br />
to preventive maintenance routines.<br />
www.cworkssystems.com<br />
IBM Maximo<br />
Asset Management<br />
delivers a<br />
comprehensive view of all asset types<br />
– production, delivery, facilities, infrastructure,<br />
transportation and IT – across<br />
an enterprise. This holistic perspective<br />
allows companies to see all of their<br />
assets. To help maximize the return on<br />
these assets, Maximo provides the ability<br />
to develop comprehensive programs<br />
for preventive, predictive, routine and<br />
unplanned maintenance. Together,<br />
these programs help reduce costs and<br />
increase asset reliability. Maximo is used<br />
in a wide range of industries including<br />
manufacturing, construction, transportation,<br />
utilities and telecommunications.<br />
www.ibm.com/doing/maximo<br />
Infor acquires<br />
and develops<br />
functionally<br />
rich software backed by thousands<br />
of domain experts and then makes it<br />
better through continuous innovation,<br />
faster implementation options, global<br />
enablement, and flexible buying options.<br />
In a few short years, Infor has<br />
become the third-largest provider of<br />
business software. Infor EAM solutions<br />
are used by more than 20,000<br />
asset-intensive companies, including<br />
manufacturers, distributors and services<br />
organizations to maximize return<br />
on assets, increase asset availability,<br />
eliminate risk, minimize energy consumption<br />
and reduce operating costs.<br />
www.infor.com/eam<br />
Founded in 1984, Megamation<br />
Systems has<br />
been providing maintenance<br />
management<br />
solutions for more than<br />
25 years. Megamation’s flagship offering<br />
is DirectLine maintenance management<br />
software as a service (SaaS) delivered<br />
over the Internet. DirectLine is designed<br />
to help clients streamline work orders,<br />
perform comprehensive preventive<br />
maintenance and leverage industry best<br />
practices. It is one of the most featurerich,<br />
customizable and reliable maintenance<br />
solutions available. In the company’s<br />
past three annual surveys, more<br />
than 98% of clients say that DirectLine<br />
meets or exceeds their software needs.<br />
www.megamation.com<br />
Mincom is a<br />
leading software<br />
and services<br />
provider specializing in enterprise asset<br />
management (EAM) solutions for<br />
asset-intensive organizations in mining,<br />
utilities, transport, defense and government.<br />
Mincom’s solutions integrate business<br />
processes and deliver insight into<br />
global operations. Mincom’s people have<br />
successfully linked organizations with<br />
their mission-critical assets for almost<br />
30 years, delivering dramatic process<br />
improvement and reduced costs. Mincom<br />
is owned by Francisco Partners – one of<br />
the world’s largest technology-focused<br />
private equity firms, with approximately<br />
$5 billion of capital under management.<br />
www.mincom.com<br />
and backup notes from the vendor selection committee meeting<br />
so you can give objective reasons why it wasn’t short-listed.<br />
Individual committee member evaluation: Immediately<br />
following vendor demonstrations for each short-listed vendor,<br />
selection committee members must complete individual<br />
detailed ratings, line-by-line, on the specification. Note<br />
that any vendor involved in the demos should prove that its<br />
software works using your data and your processes. This is<br />
accomplished by supplying vendors, at least one week in advance<br />
of their demos, a series of test scripts or scenarios and<br />
accompanying data for your critical or complex processes.<br />
Other key inputs into the evaluation process are at least<br />
three reference checks, at least two site visits, and any other<br />
meetings where contact is made with the vendor, such as any<br />
preliminary meetings to negotiate terms.<br />
Vendor selection committee evaluation: Detailed ratings<br />
are presented for committee discussion and approval, and a<br />
master evaluation rating sheet is prepared reflecting consensus<br />
of the group. Ratings are multiplied by weightings and tabulated<br />
for all items. A selection matrix is written that compares<br />
the evaluation criteria, including the technical specification on<br />
a detailed, line-by-line basis. The committee then approves the<br />
final vendor selection and presents its recommendations for<br />
ratification by senior management.<br />
30 APRIL 2009 www.PLANTSERVICES.com
Compressor<br />
Power<br />
Is Not Measured<br />
by aMps Alone<br />
Too often, and most incorrectly, amperage alone is<br />
thought to be an accurate reflection of kilowatts (kW),<br />
which is then used to calculate an air compressor’s full-load<br />
specific power (scfm/kW) or to estimate flow (scfm). It’s<br />
equally incorrect to use this estimated kW to calculate the<br />
percent of full load in the capacity-control cycle.<br />
Of course, kilowatts are a function of amperage:<br />
kW = (A x V x 1.732 x pf)/1,000<br />
where kW = input kilowatts, A = motor current (amperes),<br />
V = line voltage and pf = power factor.<br />
But, you can calculate kW from measured amperage only<br />
if you simultaneously measure the voltage and power factor,<br />
or use a kW meter or motor analyzer for a direct reading.<br />
Table 1 is from an air audit intended to show the power<br />
savings, even at full load, of a variable-speed, rotary-screw<br />
lubricated compressor. The data are based on using current<br />
to find specific power for two 100-hp-class rotary screw<br />
compressors. Which option appears to be the most efficient<br />
It appears that the unit with the VSD is the best choice.<br />
Table 2 shows a more rigorous estimation of specific<br />
power. The truth is that the guess was wrong because of<br />
believing that amps directly reflect kW, which isn’t the case.<br />
Annual operATing cost<br />
A plant once found that its two 150-hp rotary-screw compressors<br />
couldn’t maintain a minimum pressure (Figure 1).<br />
Table 1. Current-based calculATion<br />
Constant-speed drive<br />
Variable-speed drive<br />
Performance 490 acfm @ 100 psig = 110 bhp 490 acfm @ 100 psig = 110 bhp<br />
Power 133 amps / 460 V / 60 Hz / 3 phase 130 amps / 460 V / 60 Hz / 3 phase<br />
Efficiency and power factor ME = 0.923 PF = 0.84 ME = 0.958 PF = 0.944<br />
Specific power 3.684 cfm / amp 3.769 cfm / amp<br />
Table 2. KilowATTs tell the truTH<br />
Specific power<br />
Constant-speed drive<br />
kW = (133)(460)(1.732)(0.84)<br />
1,000<br />
$38,986/year at $0.05 kWh, 8,760 hours<br />
Variable-speed drive<br />
= 89.01 kW kW = (130)(460)(1.732)(0.944)<br />
1,000<br />
5.5 acfm/kW 5.0 acfm/kW<br />
= 97.77 kW<br />
$42,828/year at $0.05 kWh, 8,760 hours<br />
www.PLANTSERVICES.com APRIL 2009 31
Efficiency / Compressors<br />
Turbulence-driven back pressure<br />
110 psig<br />
2” 2”<br />
2”<br />
psig<br />
107 97 psig psig<br />
3”<br />
psig<br />
750 cfm cfm at 110 psig at<br />
110 psig<br />
110 psig<br />
2” 2”<br />
2”<br />
107 psig<br />
750 cfm at 110 psig<br />
750 cfm at 110 psig<br />
psig<br />
750 cfm cfm at 110 psig at<br />
110 psig<br />
Figure 1. The turbulence-driven backpressure at the tee fitting<br />
Typical electric motor operating characteristics (.90 ME)<br />
causes one of the two units to short-cycle or back down. Both<br />
units kW ME/ can’t Amps feed into the air system at full load due to the piping<br />
% PF %<br />
configuration % 100 and size.<br />
750 cfm at 110 psig<br />
100<br />
750 cfm at 110 psig<br />
Graphical aPProach<br />
Part load<br />
87%<br />
75<br />
84%<br />
100 80<br />
kW ME/ Amps<br />
% 60 PF<br />
75 50%<br />
% 100<br />
100<br />
50<br />
40<br />
87%<br />
75<br />
84%<br />
100<br />
25 20 80<br />
No load<br />
Efficiency<br />
Amps<br />
Power factor<br />
Watts<br />
69%<br />
flow<br />
80%<br />
flow<br />
Rated<br />
load<br />
60 0 0<br />
75 500 13 25 48 50 63 75 88 100<br />
% Power (kW)<br />
Efficiency<br />
Note:<br />
1. These operating characteristics will vary with motor type,<br />
50<br />
40<br />
basic design, motor efficiency, constant or variable speed, etc.<br />
2. Amperage will vary indirectly with changes in rated voltage. 80%<br />
It is best to measure kW directly.<br />
flow<br />
3. 20 87% amp = 80% power<br />
25<br />
69%<br />
flow<br />
110<br />
0<br />
100 0<br />
Actual 0 modulation 13 25 48 50 63 75 88 100<br />
90 performace curve<br />
100% load<br />
% Power (kW)<br />
80<br />
100% power<br />
85% power<br />
Note:<br />
70<br />
No load<br />
35% flow<br />
60 69% power<br />
1. These operating characteristics will vary with motor type,<br />
Estimated flow = 215 X .35 = 75 acfm<br />
50 basic design, motor efficiency, constant or variable speed, etc.<br />
2. 40 Amperage will vary indirectly Note: The with actual changes no load modulation in rated point voltage.<br />
will vary with each compressor. To establish<br />
30 It is best to measure kW actual directly. curve, measure kW at full load at rated<br />
20<br />
pressure and kW at point where valve closed<br />
3. 87% amp = 80% power before blowdown. Draw appropriate curve.<br />
10<br />
Figure 0 2. Use this graph to estimate power as a function of motor<br />
10 20 30 40 50 60 70 80 90 100<br />
current.<br />
110<br />
% Flow<br />
100 Actual modulation<br />
90 performace curve<br />
32 APRIL 2009 www.PLANTSERVICES.com<br />
80<br />
85% power<br />
70<br />
% kW power<br />
No load<br />
Part load<br />
3”<br />
110 psig<br />
Amps<br />
Power factor<br />
Watts<br />
97 psig psig<br />
Typical electric motor operating characteristics (.90 ME)<br />
Rated<br />
load<br />
100% load<br />
100% power<br />
The service provider used current to identify percent of load<br />
to indicate if additional compressors are needed. The service<br />
provider found the full-load amperage (FLA) for each unit<br />
to be 194 amps at 460 V at 100 psig. Both units draw 106<br />
amps to 174 amps (55% to 90% of FLA). The service provider<br />
concluded that when both units are at 90% of full load, they<br />
have 20% total reserve. The ensuing recommendation was to<br />
buy a third 150-hp unit to handle the perceived air demand.<br />
What’s really going on<br />
The service provider calculated the full-load amperage<br />
(FLA) at 480 V using: 162 hp x 1.20 = 194 A at 480 V. But,<br />
the actual voltage was 430 V (10.4% low). The calculation<br />
should have used a 10.4% higher amperage reading (194 x<br />
1.104), or 214.2 amps. The actual data, measured with a motor<br />
analyzer, was 215 amps at 430 V at 125 kW.<br />
Adding the voltage measurement gave a percent of<br />
FLA that ranges from 49% to 81%, not 55% to 90%. More<br />
importantly, the actual power measured ranged from 92.3<br />
kW (75%) to 98.4 kW (80%). This put the two units at 80%<br />
power, 35% to 40% flow for each (less than the total for one).<br />
The service provider concluded that a third unit certainly is<br />
needed. So, why can’t the plant hold pressure if there’s still<br />
900 cfm of air left<br />
Piping correction needed<br />
The fix was to increase the line size to to reduce line velocity<br />
and replace the right-angle crossing tee with angle-entry fitting<br />
to eliminate turbulent backpressure. The turbulence at<br />
the crossing tee in combination with smaller pipe wouldn’t<br />
allow both units to run together at full load. The unit seeing<br />
the highest backpressure modulated down and sometimes<br />
short-cycled. A third unit would mean installing another<br />
crossing tee and the increased flow would increase the air<br />
velocity, making a poor situation worse.<br />
After making this change, most of the time the plant runs<br />
on one unit. When the second unit comes on, it satisfies the<br />
extra demand, unloads and shuts off. Previously, when the<br />
second unit came online, it fought with the first unit at the<br />
crossing tee. Both units ran continuously at an unobserved<br />
part load. This was a very expensive misinterpretation.<br />
The electrical energy operating cost to run two units with<br />
the original piping was $91,536/year ((92.3 kW + 98.4 kW)<br />
x $0.06 kWh x 8,000 hr/yr). The electrical energy operating<br />
cost to run one unit, with corrected piping, at or near full<br />
load is $59,040/year (123 kW x $0.06 kWh x 8,000 hr/yr).<br />
The annual electrical energy cost savings is $32,496.<br />
The operating cost expense of a third unit (estimated 90<br />
kW) would have been $43,200/year (90 kW x $0.06 kWh x<br />
8,000 hours/year and the avoided capital expense and installation<br />
of a new unit was $50,000. Cost to correct the connection<br />
and replace the original copper line with larger, coated<br />
aluminum pipe and reusable fittings was $15,500.
Efficiency / Compressors<br />
When amps will do<br />
It’s possible to use measured current to approximate the<br />
input power and flow on a positive-displacement compressor<br />
when it’s not practical or possible to measure kW directly.<br />
Motor current measurements clearly delineate full load<br />
from no load (and blow down, if applicable) on a two-step<br />
control. This fact allows you to measure the proportion of<br />
the time the unit is loaded and establish an average flow.<br />
Estimated average kW might best be found by using the<br />
standard CAC/DOE performance curves with the appropriate<br />
storage and blow down time as part of the calculation.<br />
Converting the measured motor current to estimated<br />
kW and using these standard CAC/DOE curves might be a<br />
little tricky if you want to correctly identify input power and<br />
convert it to estimated flow using modulation, variable-displacement,<br />
or variable-speed capacity controls. The relative<br />
speed on the VSD also is directly proportional to flow.<br />
Remember some key facts regarding motor amperage.<br />
First, the amperage curve isn’t proportional to power from<br />
100% load to no load. Second, current measured without<br />
voltage gives inaccurate results. Amperage varies inversely<br />
with 7x4.875/4c voltage. If 2/20/03 the 460 line 12:30 voltage PM is 8% Page low (423 1 V), then<br />
more resources at www.plantservices.com<br />
Topic<br />
search<br />
Power quality “Unbalanced currents”<br />
Capacity controls “Compressor capacity controls”<br />
Control systems “Control options in<br />
rotary screw compressors”<br />
Proper line sizes “The secret is in the pipe”<br />
Compressed air audits “On the hunt”<br />
Compressor controls “The rise and fall of modulation”<br />
System audits “Before you call for help”<br />
For more, search www.<strong>Plant</strong><strong>Services</strong>.com<br />
using the keywords backpressure, FLA and Vsd.<br />
the current will be 8% high. At 460 V, 110 hp would require<br />
137 A (hp x 1.25). At 430 V, it would require about 147 A.<br />
This condition normally would be considered acceptable.<br />
The power company’s supply, nominally 480 V, is allowed to<br />
vary by 10%, within limits. The voltage is allowed to fluctuate<br />
from 420 V to 510 V and still be called a nominal 460 V.<br />
To have a useful amp reading, measure the voltage simultaneously.<br />
A good guideline is that for a 460 V system, the<br />
full load amps (below 100 hp) is about 1.25 times horsepowr.<br />
"Thanks, MCEMAX!"<br />
Why wrangle with your motors all weekend when you<br />
could be reeling in a fish or two MCEMAX by PdMA<br />
makes it easy to monitor motor conditions. Track, trend<br />
and analyze test data from both dynamic and static<br />
operations. Plan or avoid motor downtime. Plus,<br />
because it is portable, you can test motors all over the<br />
plant—even those in 3 foot crawl spaces and 80 foot<br />
towers—and have all the data in one place.<br />
MCEMAX is an indispensable tool for predictive<br />
maintenance managers. Call for a demonstration<br />
today . . . and start spending your downtime differently!<br />
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www.PLANTSERVICES.com APRIL 2009 33
0 13 25 48 50 63 75 88 100<br />
% Power (kW)<br />
Note:<br />
Efficiency / Compressors<br />
1. These operating characteristics will vary with motor type,<br />
basic design, motor efficiency, constant or variable speed, etc.<br />
2. Amperage will vary indirectly with changes in rated voltage.<br />
It is best to measure kW directly.<br />
3. 87% amp = 80% power<br />
Input power estimates flow<br />
% kW power<br />
110<br />
100<br />
90<br />
80<br />
70<br />
60<br />
50<br />
40<br />
30<br />
20<br />
10<br />
0<br />
Actual modulation<br />
performace curve<br />
No load<br />
69% power<br />
85% power<br />
35% flow<br />
% Flow<br />
100% load<br />
100% power<br />
Estimated flow = 215 X .35 = 75 acfm<br />
Note: The actual no load modulation point<br />
will vary with each compressor. To establish<br />
actual curve, measure kW at full load at rated<br />
pressure and kW at point where valve closed<br />
before blowdown. Draw appropriate curve.<br />
10 20 30 40 50 60 70 80 90 100<br />
Figure 3. This modulation performance curve applies to a singlestage,<br />
50-hp class, lubricant-cooled rotary screw compressor with<br />
modulation control.<br />
If greater than 100 hp, use 1.2 times horsepower. Figure 2<br />
shows typical motor performance curves and their relationships<br />
to each other. The specific curves vary by motor type,<br />
but the relationships that apply to a standard 1,800-rpm<br />
induction motor are similar. In our example, the measured<br />
current is 87% of the measured full-load amperage which,<br />
in this case, reflects about 80% of full-load power (kW). The<br />
no-load current is 84% of FLA, which reflects about 60% of<br />
full-load power (kW). This no-load power percent is used to<br />
draw the “power-to-flow curve.”<br />
Proceed as follows to construct the curve.<br />
• Make simultaneous measurements of current and voltage<br />
at full-load and at no-load conditions.<br />
• The no-load current (before blow down) of 102.6 represents<br />
84% of full-load amps and, 69% of full-load power.<br />
• Draw a performance curve with the correct slope<br />
through the no-load point at 69%<br />
• At 80% power, you have 35% flow (75 acfm out of 215 acfm).<br />
This method is relatively accurate and sufficient for making a<br />
reasonable flow estimate. One caveat: Too many times the percent<br />
of full-load amps is used instead of percent of load. If the<br />
87% of full-load amps had been incorrectly interpreted as 87%<br />
power, the estimated flow would have been almost 60% of full<br />
flow, or 129 cfm, a figure that’s almost twice the real value.<br />
Hank van Ormer owns Air Power USA Inc. in Pickerington, Ohio.<br />
Contact him at HankvanOrmer@aol.com and (740) 862-4112.<br />
34 APRIL 2009 www.PLANTSERVICES.com
Properly sealed piping systems are critical<br />
to efficient, sustainable plant operations<br />
BY DAVID BURGESS<br />
Piping is the circulatory system for manufacturing plants,<br />
delivering water, steam, compressed air, lubricants and other<br />
essential fluids where they’re needed. Piping has a direct effect<br />
on sustainability. Today’s piping systems pose challenges that<br />
can’t be met with conventional sealing methods.<br />
Most industrial piping systems have numerous flanged<br />
joints, each one of which can fail, disrupting plant operations<br />
and incurring damage, downtime, lost production<br />
and, in some cases, injury and even death. Flanged joints<br />
typically fail as a result 250 of insufficient cfm out gasket loading. Different<br />
types of gaskets seal 1 gal/CFM best at different loads. For example,<br />
rubber gaskets seal at loads<br />
110 hp<br />
as<br />
compressor<br />
low as 100 psi, whereas spiralwound<br />
and metal-jacketed 500 gal. gaskets storagemight require a minimum<br />
load 500 of cfm 5,000 in psi to seal effectively.<br />
500 cfm<br />
100 psig<br />
Problems arise when service Bleed down conditions = 40 seconds indicate the use of<br />
one type of gasket, but the Net flange demand design = 250 cfm suggests a different<br />
type. Fortunately, there are new gasket materials and configu-<br />
PARETO TELLS ALL<br />
Frequency of failures<br />
70<br />
60<br />
50<br />
40<br />
30<br />
20<br />
10<br />
0<br />
Reasons for Gasket Failure<br />
Not recommended Lack of load Gasket crushing Other<br />
Figure 1. The causes of gasket leaks vary, but recent analysis of<br />
100 randomly selected, failed gaskets indicated 68 correlated<br />
with insufficient gasket load.<br />
T(decay) = (V)(10) = 66.8 cu ft. or 500 gal. = 11 seconds<br />
WWW.PLANTSERVICES.COM APRIL 2009 35
Reliability / Piping<br />
rations that can reconcile these conflicting Pressure counts<br />
criteria for more sustainable piping systems.<br />
Industry has made great strides in<br />
reducing the number of leaks from<br />
flanged joints, and some plants have even<br />
eliminated them. Because reliable piping<br />
system performance, including pumps,<br />
valves and other equipment, is critical to<br />
plant sustainability both operationally<br />
and environmentally, it’s vital to pay careful<br />
attention to these flanged joints and<br />
the gaskets that keep them from leaking.<br />
Before replacing a leaking gasket, make<br />
sure you’ve identified the root cause of the<br />
leak. A good place to start is to verify that<br />
the proper gasket was installed in the first place based on the<br />
operating parameters of the system, notably temperature, media<br />
and pressure. The first consideration should be temperature<br />
because it can eliminate many unsuitable gasket materials from<br />
consideration. Next, look at the media’s chemical compatibility<br />
with the gasket, including any secondary media to which the<br />
gasket might be exposed, such as fluids that are intermittently<br />
present during chemical or steam/hot-water flushing. Then<br />
consider pressure. Most systems operate at relatively consistent<br />
pressure, but it’s important to take into account severe spikes or<br />
surges that might occur.<br />
However, selecting the right gasket requires an understanding<br />
of the application that goes beyond these criteria.<br />
Flanged joints rarely leak because chemicals attacked the<br />
gasket. Most people understand that gasket materials must<br />
be compatible with system media. Likewise, it’s rare to find a<br />
piping system that exceeds a gasket’s maximum pressure or<br />
temperature ratings.<br />
Figure 2. This compressed sheet gasket<br />
installed in a flat-faced flange failed<br />
because of insufficient compression.<br />
flanges for vacuum service (Figure 2).<br />
The available stress for these types of<br />
flanges varies widely. For example, an<br />
8-in., 150# raised-face flange and a ring<br />
gasket having a contact area of 32.2 sq.<br />
in., a bolt stress of 60,000 psi and a bolt<br />
torque of 200 ft.-lbs. produces 4,800<br />
psi of gasket compression. The same<br />
size flange with a flat face, fitted with<br />
an 80-sq.-in., full-face gasket under the<br />
same bolt stress and torque, results in<br />
gasket stress of only 1,813 psi, about<br />
38% of that from the ring gasket with its<br />
smaller contact area.<br />
As a general rule, therefore, the best<br />
choice for raised-face flanges are ring gaskets made of compressed<br />
sheet, PTFE, graphite or metal. Use full-face rubber<br />
gaskets or gaskets with molded-in sealing rings with greatly<br />
reduced contact area for flat-face flanges.<br />
Valves and pumps with flat flanges and standard ASME<br />
drilling can produce a stress between 1,000 psi and 2,000<br />
psi; glass-lined flanges produce between 2,000 psi and 3,500<br />
psi; flat-faced, non-metallic flanges from 150 psi to 500 psi;<br />
and angle-iron flanges around 100 psi to 300 psi. The bolting<br />
on some flanges used in vacuum service produces almost no<br />
compressive load.<br />
Even within these low-load flanges, there’s considerable<br />
variation in available load. Not all nonmetallic flanges are flat<br />
faced; many have raised ridges to concentrate the load. Some<br />
are stub-end designs in which the contact surface is confined<br />
to within the bolt circle and the bolted flange slips on behind<br />
Technological rescue<br />
Compressive load key to performance<br />
More often than not, flanged joint gasket failures result<br />
from the mechanics of the application, usually from incorrect<br />
compressive load. Eliminating such a simple cause<br />
requires knowing the type of flange in which the gasket will<br />
be installed, including the material and bolting information,<br />
to determine the compressive force. This is extremely important<br />
because nearly 70% of gasket failures are attributable to<br />
insufficient load (Figure 1).<br />
This root cause might be uneven bolt loads, but it’s far<br />
more common that achieving proper loading was impossible<br />
given the flange design and available bolting. Under the<br />
same bolting scheme, a flat-faced flange with a full-face gasket,<br />
for example, won’t apply the same compressive force to<br />
the gasket as a raised-face flange with its smaller compressed<br />
area. Flange types that produce low compressive gasket<br />
loads include flat-faced cast iron flanges commonly found in<br />
valves and pumps, flanges on glass-lined equipment, nonmetallic<br />
flanges, rolled angle-iron flanges for ductwork, and<br />
Figure 3. This gasket’s raised, molded-in rings allow it to seal<br />
with 75% less surface contact. The lower seating stress makes it<br />
suitable for nonmetallic flanges.<br />
36 APRIL 2009 www.PLANTSERVICES.com
Reliability / Piping<br />
the stub-end. These back-up flanges often are metallic and the<br />
stub-end design yields a contact area comparable to that of a<br />
raised-face flange. These assemblies can generate significantly<br />
higher compressive stresses than flat-faced flanges.<br />
Elastomer gaskets might appear to be the obvious solution<br />
to low-load flanges. They’re suitable for some flanges types,<br />
but compressive loads are typically too high when using<br />
glass-lined or stub-end flanges. Moreover, elastomer gaskets<br />
aren’t always compatible with system media. PTFE-based<br />
gaskets provide chemical compatibility, but require higher<br />
loads to seal effectively.<br />
The message is that you should calculate the available<br />
compressive stress for a given flange when selecting a gasket<br />
or troubleshooting a leak. If the available stress falls between<br />
More often than not, flanged joint<br />
gasket failures derive from the<br />
meCHanics of the aPPlication.<br />
600 psi and 1,200 psi, a rubber gasket will work. If the calculated<br />
stress is below 600 psi, you might need special gaskets<br />
to maintain a consistently tight, leak-free seal. By contrast, a<br />
stress greater than 1,200 psi might crush and split a rubber<br />
gasket, but still might be too low to produce an effective seal<br />
with harder materials, such as rubber-bound fiber sheet gaskets<br />
or standard PTFE-type materials. These materials work<br />
best at stresses of 3,000 psi or more.<br />
Gasketing for low-load flanges<br />
For extremely low-load flanges, consider rubber-based<br />
gaskets with molded ridges that concentrate the compressive<br />
load (Figure 3). These gaskets often seal where standard rubber<br />
sheet gaskets leak. They achieve a tight<br />
seal more easily because the ridges contact<br />
the flanges first. As more compressive load<br />
is applied, larger areas of the flange come<br />
in contact with the gasket, preventing<br />
it from being crushed, even though the<br />
initial contact area is limited.<br />
These gaskets can be beefed up with<br />
metal backing rings that slip behind the<br />
flanges to provide more joint strength.<br />
The rings permit greater bolt torque that<br />
produces a significantly larger pressure<br />
capability. These bolted joints can survive<br />
pressures that nearly equal the burst pressures<br />
of the piping.<br />
There are many soft, highly compressible<br />
PTFE-based gaskets that collapse to 20% to<br />
40% of their original thickness. This, technically,<br />
makes these materials softer than<br />
Water power<br />
TOPIC<br />
Gasket tutorial<br />
Figure 4. This gasket reacts with water or<br />
oil to generate its own load, eliminating<br />
leaks in low-load applications.<br />
more resources at www.plantservices.com<br />
Joint sealants<br />
searCH<br />
“Rethinking the purchase of valves<br />
and valve repairs”<br />
“Joint sealants to the rescue”<br />
For more, search www.<strong>Plant</strong><strong>Services</strong>.com using the<br />
keywords flange, gasket and load.<br />
some rubber gaskets, but they still require minimum compressive<br />
stress to seal the leak paths through the gasket body. Some<br />
flange types noted above can produce sufficient compression<br />
on these gaskets, but others, especially non-metallic flat-faced<br />
flanges, might not consistently seal using these gaskets.<br />
One possible alternative is an elastomer gasket with a<br />
PTFE envelope that wraps around the inside diameter and<br />
a portion of the gasket face. The envelope can be affixed to<br />
the rubber with an adhesive or bonded to the rubber during<br />
vulcanization.<br />
Another solution to a low-load situation is a gasket that<br />
swells in the contained liquid (Figure 4). These gaskets<br />
typically are of the fiber variety, and are less compressible<br />
than rubber gaskets. The advantage of a fiber gasket is that it<br />
handles low loads and withstands stresses that would crush<br />
a rubber gasket. A secondary advantage is the availability of<br />
sheet sizes to 150 in. square, making it possible to use a onepiece<br />
gasket in very large flanges.<br />
Another advantage of fiber-based gasket material with<br />
swelling characteristics is its ability to be used with flatfaced<br />
flanges when the operating pressure or, in some cases,<br />
the test pressure, is too high for a rubber gasket. The higher<br />
pressure rating of the fiber gasket allows the joint to function<br />
reliably at elevated pressures, while the swelling seals<br />
the flat-faced flanges.<br />
Compressive load has an enormous<br />
effect on the performance of gasketed<br />
joints in industrial piping systems.<br />
Available bolt loading is a critical factor<br />
in determining the type of gaskets<br />
to be used. Many types of gasket material<br />
and designs are available to meet<br />
the challenges posed by various flange<br />
configurations. Keeping your gasket<br />
supplier involved in the selection and<br />
replacement process will help your<br />
plant’s piping systems perform reliably,<br />
efficiently and sustainably.<br />
David Burgess is senior applications engineer<br />
for Garlock Sealing Technologies, Palmyra,<br />
N.Y. Contact him at dave.burgess@<br />
garlock.com and (315) 597-4811.<br />
www.PLANTSERVICES.com APRIL 2009 37
By Terry McMahon,<br />
Steve Walton and Jim Tatera<br />
Despite<br />
computerization,<br />
skills are still<br />
needed to achieve<br />
the full benefits<br />
Analytical instruments used for online chemical<br />
analysis of process streams or plant environments are generally<br />
called process analyzers. On-stream analytical data<br />
have proven to be crucial to safe and efficient operation in<br />
the petroleum, chemical, pharmaceutical, pulp and paper,<br />
power and other industries. Historically speaking, these instruments<br />
have been complex, even temperamental, systems<br />
with relatively unique operational and maintenance needs.<br />
If online instrumentation, sample-handling systems and<br />
data-analysis software are to realize optimum performance,<br />
they will require continual attention from the analyzer support<br />
staff.<br />
Increasingly, however, regulatory and high-priority<br />
economic concerns such as operator health and safety,<br />
emissions control and energy conservation are raising the<br />
importance of analyzer reliability to normal operations.<br />
Particularly with respect to regulatory and safety uses, the<br />
time logged as out-of-limits because of an analyzer outage<br />
can result in stiff fines.<br />
In these situations, it’s important to be able to deal with<br />
routine maintenance needs, as well as to recognize and<br />
characterize maintenance needs that require more specialized<br />
skills. Sourcing such specialized skills and an expedited response<br />
to an incident frequently become high-priority items.<br />
Looking back<br />
A brief overview of analyzer history can put the current situation<br />
into perspective. The technology for on-stream chemical<br />
analysis dates back about 70 years. The first nondispersive<br />
infrared (NDIR) photometers were developed and deployed<br />
in the late 1930s at the Ludwigshafen Research Lab of I.G.<br />
Farbenindustrie (German Chemical Trust later broken up by<br />
the Allied Occupation Forces into BASF, Bayer and Hoechst).<br />
A schematic of UltraRotAbsorptionSchreiber (URAS), the<br />
first on-stream analyzer, is shown in Figure 1. The URAS<br />
trade name belongs to the original manufacturer, Hartmann<br />
& Braun, which is now a unit of ABB, a leading worldwide<br />
analyzer supplier. When this work was discovered, its significance<br />
was recognized immediately (British Intelligence<br />
Operations Subcommittee Report #1007, 12 June 1946). The<br />
report states that “I.G. Farbenindustrie’s development in recent<br />
years of the infrared absorption meter and the magnetic<br />
oxygen recorder represent a great advance.”<br />
U.S. chemical and petroleum companies began using onstream<br />
analyzers in the 1950s. By 1960, Standard Oil of New<br />
Jersey’s (later Exxon) Baton Rouge Refinery had a significant<br />
complement of on-stream analyzers (Table 1).<br />
The emergence of real-time digital computers in the<br />
1960s, followed by the microelectronics revolution and the<br />
38 APRIL 2009 www.PLANTSERVICES.com
SKILLS / INSTRUMENTS AND CONTROLS<br />
ANALYZER COSTS AND S<strong>UP</strong>PLIERS (CIRCA 1960)<br />
Analyzer<br />
Installed<br />
Cost ($M)<br />
Suppliers<br />
Gas chromatograph 10 to 15 Beckman, Consolidated Electrodynamics, Greenbrier, Perkin Elme<br />
Colorimeter 8 Beckman<br />
Densitometer 8 Precision Thermometer & Instrument<br />
Final boiling point 9 Hallikainen, Precision Scientific, Technical Oil Tool Co. (TOTCO)<br />
Flash point 10 Precision Scientific<br />
Hydrogen sulfide (Pb acet tape) 11 Minneapolis Honeywell Rubicon<br />
Ionization chamber (ppb gases) 10 Mine Safety Appliances<br />
Initial boiling point 5 to 8 Hallikainen, TOTCO<br />
Infrared (NDIR) 8 to 12 Beckman, Liston-Becker, Mine Safety Appliances<br />
Moisture (electrolytic) 7 Beckman, Consolidated Electrodynamics, Mfrs Engineering and Equipment<br />
Moisture (heat of adsorption) 14 Mine Safety Appliances<br />
Differential refractometer 6 to 12 Consolidated Electrodynamics, Greenbrier<br />
Reid vapor pressure (RVP) 7 Precision Scientific<br />
Viscometer 8 Hallikainen<br />
Ultraviolet 10 Analytic Systems Co.<br />
large-scale integration microprocessor in the 1970s, eventually<br />
allowed exploitation of highly sophisticated analytical<br />
techniques for on-line analysis. These developments required<br />
several decades to develop. During the past 10 years<br />
or so, the full power of on-stream chemical analysis, combined<br />
with modern information technology, has taken hold<br />
throughout the process industries and is generating higher<br />
productivities, yields, efficiencies and product quality.<br />
Realizing these benefits required highly skilled and<br />
experienced technical personnel. The analyzer community<br />
evolved into a culture suited to the care and tending of these<br />
useful industrial analyzer tools. The question facing plant<br />
operations management is: How do you realize the enormous<br />
potential benefits of on-stream analysis without the<br />
overhead of on-site analyzer specialists<br />
In the beginning, the computer was a highly specialized<br />
tool surrounded by a cadre of expert-practitioners. During<br />
the late 1950s, mere mortals never were allowed to approach<br />
the computational machines. The high priests who tended<br />
the main console, changed magnetic tape drives and otherwise<br />
managed the care and feeding of the electronic monster<br />
were the only humans allowed to have access to the air-conditioned<br />
inner sanctum. These operators accepted your deck<br />
of punched cards and, a day later, handed you a printout of<br />
your results or, more frequently, a memory-dump to help<br />
you with your program fault analysis. What happened between<br />
your two visits was known only to the Most High.<br />
Ultimately, Microsoft and Intel turned Everyman into a<br />
high priest, but with a big difference. Today’s user needs to<br />
FIRST OF ITS KIND<br />
Figure 1. This block diagram shows the major components and<br />
configuration of the first on-stream analyzer.<br />
WWW.PLANTSERVICES.COM APRIL 2009 39
Lutz Modular Flow<br />
Control System<br />
Whether you need to keep track<br />
of total chemical dispensed,<br />
or need an automatic<br />
Batch System. Lutz offers<br />
the right solution<br />
for your application.<br />
Please contact us for more information.<br />
TS-Series:<br />
For total or batching<br />
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TR-Series<br />
Lutz Pumps, Inc.<br />
1160 Beaver Ruin Road · Norcross, GA 30093-4898<br />
Phone: (770) 925-1222 · Tollfree: (800) 843-3901 · Fax: (770) 923-0334<br />
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know very little about hard-core programming. The large<br />
software producers already have done it. Save for a very few<br />
exceptions, computer specialists rely on preprogrammed<br />
software tools that come with the operating system.<br />
A big part of the challenge in early programming was trying<br />
to solve complex problems involving large data sets using<br />
machines that had tiny memories (2K to 32K). In today’s<br />
world of gigabytes, this challenge is a quaint recollection of<br />
only those who lived through it.<br />
A digital parallel<br />
Analyzers are now at a somewhat similar juncture. <strong>Plant</strong><br />
operators need the data analyzers provide, but often can’t<br />
afford to dedicate a highly skilled individual to provide it.<br />
The big questions are these: Are analyzers ready to cut<br />
the cord and fly without a lifeline What steps should plant<br />
operations take to realize the benefits of analyzer-derived<br />
data while ensuring that the data flow maintains a high level<br />
of reliability<br />
Paul Pulicken is in charge of analyzer technology at BP’s<br />
Texas City Refinery as well as working with others in this<br />
technology at the company’s five U.S. refineries. With 23<br />
years of analyzer experience in a variety of petroleum and<br />
chemical processes, Pulicken is well positioned to offer<br />
direction in this field.<br />
The Texas City Refinery, with roughly 1,500 analyzers, isn’t<br />
your typical manufacturing operation. Servicing these instruments<br />
with a staff of fewer than 40 people, however, is every<br />
maintenance manager’s analyzer challenge – in spades.<br />
The No. 1 challenge, his experience shows, has been presenting<br />
a representative sample to the analyzer. This is a problem<br />
not only in the sample system’s fundamental design, but<br />
also in its continuing maintenance. Much effort is currently<br />
directed at standardizing and rationalizing sample system design<br />
and component interfacing, and assuring integrated data<br />
flow for sample-system troubleshooting and optimization.<br />
Traditionally, this activity has been long on experience and<br />
Resources for continuing education<br />
The typical training courses Technical Automation<br />
<strong>Services</strong> Corp. (TASC, www.tascorp.com) conducts<br />
include advanced topics in gas chromatography, basic<br />
industrial chemistry, improving sample system reliability,<br />
insight into continuous emission monitoring, introduction<br />
to process gas chromatography, and troubleshooting<br />
sample systems. Other analyzer specialists offer<br />
similar programs, and analyzer manufacturers offer<br />
extensive training on their products. Other professional<br />
training sources include ISA’s Analysis Division<br />
(www.isa.org/ad), the International Forum on Process<br />
Analytical Chemistry (www.ifpac.com) and the Center<br />
for Professional Development (www.cfpd.com).<br />
40 APRIL 2009 www.PLANTSERVICES.com
SkILLS / Instruments and Controls<br />
ad hoc decision-making, which leaves operating management<br />
vulnerable to key personnel reassignments.<br />
Challenge No. 2 is the shortage of qualified project engineers<br />
and managers who have sufficient experience with modern<br />
analyzers. This situation often shortchanges the analyzer’s<br />
value as a provider of key process performance measures.<br />
The third challenge is the lack of analyzer knowledge<br />
at the plant operations level. This translates to less-thanoptimum<br />
use of analyzer data, as well as slower response to<br />
impending maintenance issues. The three chief challenges<br />
don’t even mention instrument problems.<br />
In Pulicken’s view, education and training are the major<br />
needs. For instrument training, particularly with a new or<br />
520 South Front Street<br />
advancing technology,<br />
Philadelphia,<br />
he<br />
PA<br />
relies<br />
19147on the instrument manufacturer.<br />
For United more States system-level of America training, particularly with<br />
multiple vendors<br />
215-440-9800<br />
involved, he generally opts for training<br />
courses from analyzer systems engineering firms.<br />
According to a recent worldwide process analyzer market<br />
study (PAI/2008), the process analyzer enterprise (annual<br />
expenditures for instruments, sample systems, installation/<br />
commissioning and maintenance) was almost $7 billion<br />
in 2008. The current economic malaise is likely to defer<br />
some, perhaps many, capital projects and cause substantial<br />
more resources at www.plantservices.com<br />
TOPIC<br />
SEARCH<br />
Process control “Fuzzy logic”<br />
Condition monitoring “The power of decentralization”<br />
System flaws<br />
“Outwit control system gremlins”<br />
Redundancy<br />
“How to validate critical controls”<br />
I&C options<br />
“Engineer a flexible facility”<br />
Modern instruments<br />
Client Name _________________________________<br />
SKF_Reliability<br />
“Smarter PdM”<br />
Proof Date______________________<br />
HB&M Job #_________________________________<br />
8108025<br />
2/19/09<br />
For more, search www.<strong>Plant</strong><strong>Services</strong>.com using the<br />
Proof Time______________________<br />
Job Description ______________________________<br />
Baker Ad<br />
11:00<br />
keywords analyzer, HART and fieldbus.<br />
Proof # _________________________<br />
Publication Name ____________________________<br />
<strong>Plant</strong> <strong>Services</strong><br />
AE Approval ____________________<br />
Insertion Date _______________________________<br />
March 09<br />
Size ________________________________________<br />
Half Page horiz<br />
HB&M Ad #____________________________________<br />
Client bought space<br />
reductions in analyzer-related Art Dept Approval________________ spending, but it’s unlikely to<br />
seriously reduce the value of the analyzer enterprise. This<br />
technology is now a deeply embedded, integral part of the<br />
safe and efficient operation of much of the world’s production<br />
capacity.<br />
Terry McMahon, Steve Walton and Jim Tatera are principals at PAI<br />
Partners, Leonia, N.J. E-mail them at mcmahontec135@aol.com,<br />
swalton208@cs.com and jtatera@seidata.com.<br />
SKF and Baker Instrument<br />
Sharing knowledge to save you time, money and energy.<br />
It’s not if an electric motor will fail, it’s when.<br />
At Baker Instrument, understanding why motors<br />
fail is fundamental.<br />
Now that Baker is part of SKF, you can benefi t from<br />
an unrivalled combination of knowledge, predictive<br />
maintenance technologies and asset management<br />
expertise – all from the same company.<br />
To learn more about how SKF and Baker Instrument<br />
can help maintain your assets and improve your<br />
bottom line, talk to your SKF/Baker representative<br />
or visit us at www.bakerinst.com.<br />
www.PLANTSERVICES.com APRIL 2009 41
web hunter<br />
russ Kratowicz, P.E., CMRP<br />
Barter If You Don’t Have Cash<br />
A time-honored way to get what you need despite budget cuts<br />
Most manufacturing plants already have put their<br />
corporate spendthrifts on short leashes. When economic<br />
pessimism rules the day, maintenance spending has a nasty<br />
way of dropping to zero while the need for tools and parts<br />
continues on, heedless of the economic punditry on the telly.<br />
For centuries, mankind has exchanged goods and services<br />
in the absence of cash, credit, banks and the other institutions<br />
we now think are so necessary in the real world. We’ve<br />
lost our ability to haggle in an uncertain, unstructured<br />
marketplace. That uncertainty becomes the launching point<br />
The value applied to sometHIng used<br />
for barter can sHIft an econoMIC<br />
burden to one party or the other.<br />
for this opportunity to root around in the chaos we call the<br />
Internet in search of some credible, practical, zero-cost,<br />
noncommercial, registration-free resources that can shed<br />
some light on barter and trade for the industrial world.<br />
Remember, we search the Web so you don’t have to.<br />
Getting started<br />
Cashless transaction have three main variants and quite a<br />
few benefits accrue to a company from using them. So says<br />
Nigel M. Healey in his article titled “Why is corporate barter”<br />
Pay a visit to http://findarticles.com, where you’ll see<br />
“Find Articles in:” and select “Business.” Browse the publications<br />
in alphabetical order, and you should select the letter B<br />
to zero in on a publication called Business Economics. Scroll<br />
to the lower part of the page, click on April 1996, and read<br />
this eight-page article (including three pages of footnotes<br />
and references) to learn about the variants, the benefits<br />
derived from engaging in industrial barter and an analysis<br />
of the domestic barter industry. The article examines a selection<br />
of barter-related material published since 1974.<br />
Case stuDIes<br />
The typical warehouse holds much excess unsold inventory,<br />
each item of which represents cash that should be deployed<br />
in far more productive ways. Companies that have found<br />
themselves in this situation include MTD Products Inc.,<br />
AT&T, Konica U.S.A. and Heineken U.S.A. Inc. It was a barter<br />
arrangement that helped each of these companies liquidate<br />
inventory. Maybe you could ease your budget crunch by doing<br />
the same thing. All that’s needed to get moving might be some<br />
case studies, in which case you should open your book to www.<br />
industryweek.com and access the drop-down menu at the top<br />
right corner under the word magazine. The past issue you want<br />
is dated May 18, 1998, and the article you want is titled “Corporate<br />
Barter: Out Of the Dark” In it, Karen M. Kroll shows<br />
you how these companies disposed of lawn mowers, sunglasses,<br />
handheld consumer products and, amazingly, office space.<br />
Now, you can go forth and be the financial hero of the moment.<br />
Money source<br />
In the beginning, there was barter. The ancients had unmet<br />
needs, but no way to print greenbacks. They had no choice<br />
but to use other items as a medium of exchange. Ultimately,<br />
beads and trinkets were abandoned in favor of coins. That<br />
scenario appears to be a point of contention between Nick<br />
Szabo and Mencius Moldbug, a pair of bloggers, the former<br />
at George Washington University and the latter being a<br />
pseudonym. When you have enough time on your hands,<br />
get a sense of the give and take between the two by reading<br />
Szabo’s “Logical emergence of money from barter,”<br />
and the subsequent online debate at http://unenumerated.<br />
blogspot.com. Scroll down to the archives in the right-hand<br />
column and select the March 2008 issue. When that loads,<br />
drop down to the March 5 entry (they’re listed in reverse<br />
chronological order) and click on “Links to this post” found<br />
just below the last line of the posting. That will get you the<br />
original essay and the comments from both parties.<br />
EverYBoDY’s doin’ it<br />
If your company isn’t investigating the barter concept, you<br />
folks might be missing out on something good. But, don’t<br />
take my word for it. The skeptics out there in readerland<br />
might have an interest in the next Web site. It presents the<br />
basic idea of how barter exchanges operate and highlights<br />
their dollar volume trends. Toss your mouse at http://news.<br />
thomasnet.com and enter the word “bartering” in the search<br />
feature at the upper right corner. You’ll want to select the<br />
article titled “Small Biz Owners Revisiting Age-old Tradition:<br />
Bartering,” by Jorina Fontelera. It’s a link-rich page that<br />
will take you many interesting places.<br />
42 APRIL 2009 www.PLANTSERVICES.com
For the Pacific Northwest<br />
Martin Kagan runs The Capital Asset Exchange Ltd., Beaverton,<br />
Ore., which seeks to be a forum and trading center<br />
for its members. The organization established the Oregon<br />
Trade Expansion Network (OTEN) to act as a clearinghouse<br />
for barter transactions among members. Of course, there’s<br />
a Web site associated with both and I’d like to direct your<br />
attention to a specific page. Head over to www.capex.com to<br />
access the link that takes you to OTEN. Find the link to an<br />
article titled “Trade Economics 101.” Kagan says that it will<br />
help determine whether barter can give you a competitive<br />
advantage in terms of getting new business, selling surplus,<br />
conserving cash or alternative financing. Kagan’s prose is a<br />
bit too abstract for my tastes and the graph that’s supposed<br />
to be on the page is missing, but there’s a message here that<br />
might prove to be of value to your real-world problems.<br />
Funky markets and pricing<br />
Money is a true, indifferent medium of exchange. Going<br />
outside the money economy obscures the value of commodities.<br />
The effect is especially pronounced when extramarket<br />
trading gets regionalized. Fragmented markets make it difficult<br />
to price offerings properly These arguments come from<br />
Gregg Economou, senior systems programmer at Carnegie<br />
Mellon University, who uses the nickname isildur, one of<br />
Tolkien´s characters. The rest of his musings are available for<br />
public inspection at www.vaxpower.org/~isildur, where you<br />
should scroll to the bottom of the page for the link to the<br />
article titled “Towards the new barter economy.”<br />
Worst practices<br />
The Soviet Union disappeared in a puff of smoke because,<br />
among other things, its command-and-control economy<br />
didn’t work very well when the rest of the world was<br />
booming. The profit motive was absent, and greenbacks,<br />
or whatever they call their ruble equivalent, were in short<br />
supply. What’s a good Soviet citizen to do The same thing<br />
that we might be forced to do: Use nonmonetary transactions.<br />
Before you join that game, learn from history to avoid<br />
making the same mistakes as our comrades. To make that<br />
possible, I direct your digital attention to “Explaining rise of<br />
barter in Russia: Virtual Economy vs. Monetary Issues,” an<br />
April 2004, master of science research paper written by Tuvshintulga<br />
Bold at East Carolina University. It examines the<br />
two main schools of thought concerning the collapse of that<br />
economy. It shows how the value applied to something used<br />
for barter can shift an economic burden to one party or the<br />
other. Before you barter, learn how this happens at www.ecu.<br />
edu, where your commissar orders you to enter the author’s<br />
first name in the search box to access the 25-page document.<br />
more resources at www.plantservices.com<br />
TOPic<br />
Online auctions<br />
Entrepreneurialism<br />
Green overview<br />
Industrial recycling<br />
Used equipment<br />
Domestic barter<br />
According to the next Web citation, from the historical<br />
perspective, barter is inefficient because it’s a response<br />
to, and not a remedy for, market adversities and uncertainties.<br />
In her 2003 paper, “U.S. Domestic Barter: An<br />
Empirical Investigation,” Barbara Cresti at the Université<br />
Catholique de Louvain in Belgium explores the the North<br />
American barter industry that came into being during the<br />
1950s. She points out the difference between corporate<br />
and retail barter. You’ll learn how our robust financial<br />
infrastructure explains why barter works here and how its<br />
lack indirectly led to the collapse of the Russian economy.<br />
This scholarly work is at www.uclouvain.be/en-econ.html.<br />
Click “Publications” on the left. Then, click on “Discussion<br />
Papers” and select the “ECON DP 2003” option, also on<br />
the left. Scroll down to select the entry listed as “2003/36”<br />
to read the full report.<br />
Reduce the national deficit<br />
Those who enter the bartering arena can find some deals<br />
that make good economic sense. But you’ll need to keep<br />
track of the details so you can pay taxes on whatever results<br />
when the dust settles on your exchange and, thus, help us<br />
get through this financial downturn. Learn your reporting<br />
obligations by visiting our hired hands working in Washington’s<br />
Internal Revenue Service at www.irs.gov and performing<br />
a search on the word “bartering.” When I searched the<br />
IRS site, I found nearly 300 Web pages that have something<br />
to say about your cashless swap. Maybe you better get your<br />
CFO involved in this matter.<br />
Without comment<br />
www.greatoffers4u.com/articles/3823<br />
www.barter.net<br />
search<br />
“Gatherers versus hunters”<br />
“Don’t quit your day job”<br />
“Growing green plants”<br />
“Second time around”<br />
“More than one kind of green”<br />
For more, search www.<strong>Plant</strong><strong>Services</strong>.com using the<br />
keywords green, exchange and trade.<br />
E-mail Executive Editor Russ Kratowicz, P.E., CMRP, at russk@<br />
putman.net.<br />
www.PLANTSERVICES.com APRIL 2009 43
in the trenches<br />
Insured to the Hilt<br />
Acme attempts to save money by modifying its pension plan<br />
Being an integral part of the macroeconomy, Acme<br />
wasn’t immune to the general deterioration of the market’s<br />
ability to keep every company afloat. The demand for Acme<br />
products had been plunging to levels the company last experienced<br />
during the early 1950s, when it was founded. Upper<br />
management knew that Acme was never going to qualify for<br />
a government bailout, subsidy or stimulus of any sort. Consequently,<br />
top management actually felt guilty about having<br />
to accept its traditional multimillion-dollar yearend bonus.<br />
What seemed to be dragging down the Acme profitability<br />
picture were the obligations surrounding the looming<br />
payments soon to come due on the pension plan. Seeking<br />
to be viewed as a credible company, Acme established a<br />
defined-benefit pension plan soon after its earliest operations<br />
achieved profitability.<br />
The benefits an employee would receive under this pension<br />
plan were a function of an employee’s total years of<br />
unbroken service and the final average salary during the last<br />
calendar quarter of work. This benefit was, in great measure,<br />
responsible for the long-term job loyalty exhibited by Acme<br />
employees.<br />
Now, however, under financial pressure, Acme’s management<br />
decided that pension plans are passé and most<br />
impractical in this day and age. Like so many companies<br />
In a normal economy, the value of<br />
employee loyalty would be difficult<br />
to quantify.<br />
before them, Acme sought to move to a defined-contribution<br />
retirement plan. Acme’s plan provided a pension payment<br />
that was a function of the number of “credits” an employee<br />
garnered during many years of service. The credits were<br />
granted quarterly and were a function of a percentage of the<br />
employee’s current salary and the current yield on a U.S.<br />
Treasury Bond.<br />
In deference to its long-term employees, Acme didn’t want<br />
to make this change suddenly and scare off the knowledgeable<br />
workers who were keeping things afloat. Instead, the<br />
company declared a five-year transition period. During<br />
this time window, employees accrued benefits under both<br />
approaches. Those who retired during the five-year window<br />
selected whichever plan was most beneficial to them once<br />
they left the company. Those who retired after the transition<br />
period could still select either plan, but the benefits accrued<br />
under the old plan were frozen when the window closed.<br />
One would think that people whose jobs are somewhat<br />
insecure would be grateful to have a paycheck and be accepting<br />
of change - but not this time. The pension situation was<br />
the source of great and vocal dissatisfaction among Acme<br />
workers, most of whom had been with the company for<br />
many years. Penny Black, the very first Acme employee, was<br />
most outraged. She argued that Acme’s new pension plan<br />
discriminated against older employees by setting the employee’s<br />
initial account cash balances far below the equivalent<br />
value of any pension annuities that would result from<br />
the old plan. In her view, this was an age-discrimination<br />
issue. She convinced several 40-year-old current and former<br />
Acme employees who participated in the pension plan after<br />
the transition period expired to join her in a class-action suit<br />
alleging age discrimination on Acme’s part.<br />
How could this situation have been avoided Do definedbenefit<br />
pension plans have a future in this economy What<br />
is the best way for an employer to get out from under heavy<br />
pension obligations Are employees better off using their own<br />
privatelyfunded plans that are independent of the employer<br />
Can employers make unilateral changes to an existing, longstanding<br />
pension plan How can a company estimate the cost<br />
of a change in loss of employee goodwill and loyalty<br />
<strong>Plant</strong> <strong>Services</strong> is searching for a plant professional to join<br />
44 APRIL 2009 www.PLANTSERVICES.com
our group of experts and provide an “In the Trenches” guest<br />
response. Put your thoughts in front of your magazine-reading<br />
peers and online readers. For further information, contact<br />
Executive Editor Russ Kratowicz at russk@putman.net or<br />
(630) 467-1301 x 309.<br />
An attorney says:<br />
Acme isn’t alone in moving from a defined benefit pension<br />
plan to a defined contribution plan. Many employers have<br />
made this change in recent years.<br />
The best way to make such a change, to disadvantage as<br />
few employees as possible, is to review various scenarios<br />
and build the new plan so that it adversely affects as few<br />
long-term employees who are close to retirement as possible.<br />
Those who have been with the company for a few years<br />
might not remain, and younger employees have far more<br />
years to accumulate contributions under the new retirement<br />
plan. As a result, they would feel the effects much less.<br />
Once the new plan has been properly developed, the key<br />
is good employee communications. Had Acme thoughtfully<br />
developed its defined contribution plan and explained to<br />
employees, especially older ones, such as Penny Black, that<br />
the change would minimally affect them, it would have had<br />
far fewer problems.<br />
In a normal economy, the value of employee loyalty would be<br />
difficult to quantify. But in the current economic drought, for<br />
every employee who quits there are probably 10 unemployed<br />
workers standing in line to apply for the job. Rather than a loss<br />
of employee goodwill and loyalty, the cost of a law suit remains<br />
a heftier threat to an employer today, especially one that<br />
struggles to stay afloat in these perilous times.<br />
As usual, Acme has acted too quickly and with not<br />
enough planning and foresight. Both the company and its<br />
workers likely will suffer the effects of a poorly planned<br />
change.<br />
Julie Badel, partner<br />
Epstein Becker & Green, P.C.<br />
(312) 499-1418<br />
jbadel@ebglaw.com<br />
A maintenance planner says:<br />
In my opinion, a class-action law suit based on age discrimination<br />
by Acme has no basis here. Acme offered two choices<br />
of retirement plans for the older employees during the<br />
five-year transition period, which seemed to be a generous<br />
offer on the part of the company. If anything, the younger<br />
employees should have an issue with not having a choice of<br />
plans when they reach retirement age. Defined-benefit pension<br />
plans can be a drain on a company’s balance sheet, and<br />
might not have a place in the economy of today.<br />
Could this situation have been avoided Yes. Treat each<br />
employee, regardless of years of service, on an equal basis.<br />
Acme could have set a definite date for the pension plan to<br />
be terminated, vested all employees, and then paid out the<br />
retirement funds they had accrued based on the calculation<br />
contained in the plan. These funds could then have been<br />
rolled into a 401(k), IRA or similar plan. It’s not an ideal<br />
situation for those close to retirement, but it would provide<br />
a substantial lump sum to the older employees to fund one<br />
<strong>UP</strong>Per manAGement should forego<br />
some, or all, of their year-end<br />
bonuses in an eFFort to shore up<br />
the shaky financial sitUAtion.<br />
of these retirement options. In addition, upper management<br />
should forego some, or all, of their year-end bonuses in an<br />
effort to shore up the shaky financial situation and to show<br />
the employees evidence of management’s commitment to<br />
them and to the company.<br />
These changes definitely would have an effect on employees’<br />
morale and their confidence in the company’s<br />
future. Acme’s management would need to be proactive<br />
and communicate to employees. Workers want to know the<br />
status of the company and the reasons for the change to the<br />
retirement plan from the beginning. Workers want to see<br />
a commitment to keeping the company viable. In addition,<br />
the company might offer some incentives such as 401(k)<br />
matching funds and awards for years of service as a way to<br />
retain valuable employees. Ideally, the employees would step<br />
up and support these measures and the situation wouldn’t<br />
deteriorate into an “us-versus-them” situation, which could<br />
result from less-than-clear communication.<br />
Acme’s biggest mistake in this situation was offering the<br />
five-year transition period, which allowed its obligations to<br />
multiply exponentially each year. Acme’s financial obligation<br />
to the pension plan would be better addressed early<br />
while the company had the means to fully fund the plan<br />
instead of waiting five years while hoping the company’s<br />
financial situation improves. Defined-benefit pension plans<br />
are much harder to keep funded, with even the largest<br />
organizations grappling for the means to fund their evergrowing<br />
responsibilities to the plans.<br />
Bryan G. Trantham, maintenance planner<br />
Evergreen Packaging-Waynesville Facility<br />
(828) 646-2140<br />
tranthb@blueridgepaper.com<br />
www.PLANTSERVICES.com APRIL 2009 45
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AN ACADEMICIAN SAYS:<br />
Employees usually like defined-benefit pension plans because<br />
of the fixed monthly payments for the rest of their lives, regardless<br />
of what the stock market does. If the market is going down,<br />
down and down, as it is now, and pension fund assets are going<br />
down with the market, it has no effect on the retired person<br />
with a fixed-benefit plan: The check will always be there. This<br />
gives retirees a great sense of security.<br />
However, the defined-benefit plan isn’t such a great deal<br />
for the employer. These plans are the most costly to operate,<br />
and they’re administratively complex. Moreover, the company<br />
has an obligation to make a fixed monthly payment to<br />
its retirees, even under the current conditions in which sales<br />
and profits are declining rapidly, and the assets supporting<br />
the pension payments (usually stocks) have dramatically<br />
declined in value. This puts a severe strain on the company.<br />
These concerns are why fixed-benefit plans are on the decline,<br />
and although I’m not an expert in this area, I don’t see<br />
much of a future for plans of this type. Although it sounded<br />
like a great idea for motivating and building loyalty among<br />
employees (however, I haven’t seen any data that support<br />
this assumption), it hasn’t been so good for the employer.<br />
Obviously, Acme realized the problems with the fixed<br />
plans, and now is trying to reduce its pension commitments.<br />
Acme isn’t alone in this effort. For example, witness the<br />
restructuring plans of the American auto industry. Based on<br />
a 2006 study, it costs almost $2,400 more to manufacture an<br />
American-make of car than producing a comparable Toyota<br />
or Honda (manufactured in the United States). Probably<br />
close to half of this is in salary and benefit costs. It’s tough to<br />
compete when you start with a $2,400 disadvantage. So, the<br />
big pensions and lifetime health-care benefits probably will<br />
be one of the first costs to be trimmed dramatically in the<br />
auto industry restructuring.<br />
How to change the pension plan without destroying employee<br />
morale and loyalty is the big question. Some “change<br />
experts” recommend one stroke of the sword and suffer<br />
about three months of anger, but after that, things gradually<br />
will get back to normal. Others (including me) recommend<br />
the Acme approach in which people are given options and<br />
a five-year transition period. Usually the young employees<br />
don’t care – their energy is directed toward paying the mortgage.<br />
It’s the older employees, like Penny, who are nearing<br />
retirement and who are the most interested and affected.<br />
And here, Acme is simply going to have to take its lumps,<br />
I’m afraid.<br />
Professor Homer H. Johnson, Ph.D.<br />
Loyola University Chicago<br />
(312) 915-6682<br />
hjohnso@luc.edu<br />
46 APRIL 2009 WWW.PLANTSERVICES.COM
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ADVERTISER INDEX<br />
ABB Low Voltage Motor 22<br />
American Technical Publishers 46<br />
Atlas Copco Compressors 10<br />
Baker Instrument Company 41<br />
Baldor Electric Co. 4<br />
Carrier Rental Systems 14<br />
Clayton Industries 26<br />
Donaldson Company, Inc.Torit 13<br />
Donaldson Company, Inc.Ultrafilter 3<br />
Eventure Events 18<br />
FabEnCo 40<br />
Fluke<br />
IFC<br />
IFS North America 20<br />
Inpro/Seal Company 8<br />
Kaeser Compressors<br />
BC<br />
Legris 34<br />
Lubriplate Lubricants 6<br />
Ludeca 28<br />
Lutz Pumps 40<br />
PdMA 33<br />
Somax 29<br />
Topps Products 46<br />
Unicco<br />
IBC<br />
Winware 27<br />
PLANT SERVICES (ISSN 0199-8013) is published monthly<br />
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CHEMICAL PROCESSING, CONTROL, CONTROL DESIGN,<br />
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JOURNAL, PHARMACEUTICAL MANUFACTURING and<br />
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48 APRIL 2009 WWW.PLANTSERVICES.COM
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www.PLANTSERVICES.com APRIL 2009 49
energy exPErt<br />
peter garforth<br />
GrEEn DIEsEL: An Oxymoron<br />
Biodiesel and ethanol don’t belong in the same breath<br />
Burning gasoline and diesel in cars is the second-largest<br />
cause of U.S. greenhouse gas emissions (after buildings and<br />
homes). About 70% of oil is imported, which exports billions<br />
of dollars and adds little value to the U.S. economy. In terms<br />
of pollution, cost and supply security, reducing automotive<br />
petroleum use is generally good for both the country and the<br />
planet. Can biofuels be a major factor in improving supply<br />
reliability, reducing pollution and even reducing costs<br />
As with all energy questions, the first supply source should<br />
HEAT rECOvery is THE LArGEst<br />
immEDIATELy avAILABLE U.S. energy<br />
sOUrCE.<br />
always be higher efficiency. Reducing the average weight of<br />
a car by 20% to 40% by using lighter materials and choosing<br />
smaller vehicles would dramatically reduce oil use. A Toyota<br />
Camry weighs 3,500 lbs and a Corolla weighs 2,600 lbs. This<br />
900-lb difference provides an 18% gain in fuel efficiency by<br />
dropping one vehicle size. In the next couple of vehicle-design<br />
cycles, we can expect significantly lower weights as new materials<br />
like composites and aluminum substitute for steel and<br />
heavier plastics. Even relatively small changes in weight across<br />
the U.S. fleet would reduce oil use far more than any current<br />
targets likely to come from a switch to using ethanol.<br />
After efficiency, the next step is to look at fuel choice.<br />
Nearly all U.S. cars and light trucks use gasoline. The United<br />
States recently introduced low-sulfur diesel, already available<br />
in Europe for a number of years. Diesel cars use 20% to<br />
30% less fuel. In Europe, just about every model can be purchased<br />
with a clean-diesel engine, including small vehicles<br />
like the Toyota Yaris, and sporty ones like the BMW 7 series<br />
and the Mercedes S Class. Even the humble Ford Focus has<br />
three diesel engine choices. In a recent fuel economy race,<br />
the diesel Yaris exceeded 70 mpg. A Corolla with a cleandiesel<br />
engine has fuel efficiency similar to a Prius. The same<br />
car would be 40% more fuel efficient than a gasoline Camry.<br />
More than 60% of new cars sold in Europe are clean diesels.<br />
Probably the next logical step for the U.S. government<br />
would be to encourage a switch to clean diesels, because<br />
every manufacturer, including Ford and GM, already has<br />
them; they simply don’t sell them here.<br />
Biofuels are proposed as a partial alternative. Ethanol<br />
has less energy than gasoline on a volume basis, so more is<br />
needed to go the same distance. In the United States, bioethanol<br />
is mixed at 85% with gasoline, and engines require<br />
some redesign to handle the fuel. U.S. bio-ethanol mostly<br />
is made from corn, which uses energy for planting, fertilizing,<br />
harvesting and refining. Even more energy is needed to<br />
transport it for sale. By some estimates, it takes at least 80%<br />
more energy to make the ethanol than it provides to drive<br />
the car. Thus, the overall environmental gain is very small,<br />
the avoided imports negligible, and the costs are high. Also,<br />
corn is the base ingredient of a lot of food products, including<br />
meat, so the diversion to ethanol pushed up food prices.<br />
Biodiesel, on the other hand, can be refined from many<br />
sources, including used cooking oil and agricultural waste.<br />
Oil seeds grow on poor land and need little fertilizer. Diesel<br />
engines need little alteration to use biodiesel, even at 100%.<br />
Algae are attracting a lot of attention as a source of biofuel.<br />
Where large amounts of mid- to low-grade heat are available,<br />
it’s possible to grow algae with very high natural oil content that<br />
can be refined into a diesel fuel with good calorific value.<br />
As with any biological product, energy is needed to sustain<br />
algae growth, so it’s essential to find heat sources that<br />
are cheap, readily available and low in eco-side-effects. Two<br />
hold out promise: sunlight and waste heat recovered from<br />
electricity generation. Heat recovery is the largest immediately<br />
available energy source, if we can work out how to use<br />
it. Growing algae to make biodiesel might be one such use,<br />
with the added advantage that the algae need carbon dioxide<br />
to thrive, and fossil-based power plants make plenty of it.<br />
The next step up the efficiency ladder will be dieselelectric<br />
hybrids. The first ones are expected in the market<br />
in 2010 from Peugeot and Volkswagen. These will reach yet<br />
another level of efficiency of 60 mpg to 70 mpg in a vehicle<br />
about the size of a Corolla. Powered with biodiesel, this will<br />
be a much less polluting than any other immediately available<br />
car technology, at a fairly reasonable cost.<br />
Whether it’s from plants or algae, biodiesel is likely to<br />
be more useful than bio-ethanol refined from foodstuffs in<br />
terms of being a practical, efficient and environmentally less<br />
damaging substitute for fossil oil-based transport fuels.<br />
Peter Garforth is principal of Garforth International LLC, Toledo,<br />
Ohio. E-mail him at garforthp@cs.com.<br />
50 APRIL 2009 www.PLANTSERVICES.com
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Strategic Planning I engineering I FacilitieS Maintenance I energy ManageMent I SuPPort ServiceS
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Energy costs have never been higher. That’s why it’s so important<br />
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And with as much as 50%* of compressed air being wasted, you<br />
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Visit www.kaeser.com/ada to see if you’ll benefit from an<br />
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* Source: U.S. Department of Energy; Compresed Air Challenge ® . ©2009 Kaeser Compressors, Inc. All rights reserved.