POWER UP A WINNER - Plant Services

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“Our business changes every six months. Our systems take a year to catch up.” Customer mandates, regulation and market conditions are changing faster than ever. How do you keep pace By the time you implement most enterprise applications your needs have already changed. The answer is IFS. IFS – first in enterprise agility • The first software package built from the ground-up on a Service-Oriented Component Architecture (SOCA), combining the agility of service orientation with the proven benefits of components • IFS’ seventh generation of components and second generation of SOA -- the most stable platform on the market • Roll out functionality in stages, addressing your needs in priority order • Easily integrate with legacy systems or other third-party software • ERP, EAM, SCM, CRM, PLM Read our white paper on Design, Operate, Maintain for valuable insight on how your maintenance activities can play a greater role in the success of your business. Call 1.888.437.4968 today to get your copy. SEE US ON PLANT SERVICES’ ONLINE CMMS COMPARISON TOOL. I F S – T H E G L O B A L E N T E R P R I S E A P P L I C AT I O N S C O M PA N Y www.IFSWORLD.com
asset manager david berger, P.Eng. new Roles for CMMS Vendors Expect more than a shrink-wrapped box of software AS CMMS software becomes more sophisticated and mission-critical, the dependence on your vendor increases. It’s therefore important not only to choose a CMMS package that is right for you, but a CMMS vendor with whom you can partner over the long term. As they move from suppliers of software licenses to full strategic partners, vendors have amassed a number of products and services that can help you manage your growing investment in assets. Best pRACtices One noteworthy change is the increasing reliance on vendor knowledge of asset-management best practices. You might assume that because a given vendor has sold CMMS software to hundreds or even thousands of companies, it must have acquired considerable knowledge. Savvy vendors have picked up on this supposition, and are offering many of the following products/services: Industry-specific software: As competition increases, CMMS vendors are looking for more marketable competitive advantages such as deep knowledge of a given industry. This includes software features that ensure compliance with industry-specific legislation, as well as more intimate understanding of industry practices. Some vendors have hired experts with extensive experience in a given industry to help develop relevant product and service offerings. Standard data: A handful of CMMS vendors have standard data to sell or provide free of charge when customers purchase their software. Standard data can include job plans, standard operating procedures (SOPs), preventive maintenance routines, estimated or standard hours to complete tasks and coded field options (e.g., problem and cause codes). Data can be specific to an asset type or classification, such as data for electrical devices. As well, it can be industry-specific, for example, data relevant to pulp and paper mills. Process mapping: CMMS vendors can facilitate process improvement during the software implementation. This typically involves drafting process maps reflecting the current state, and comparing them to future-state processes with the appropriate CMMS functionality. The gap between current and future states must be addressed carefully in terms of configuration of software, training on processes, project management and, most importantly, change management to ensure CMMS users buy into the new processes. Configuration: The flexibility of modern CMMS software is demonstrated by the ease with which it can be tailored to your needs, such as configuring menus, data entry screens, reports, alerts, approvals, equipment hierarchy and workflows. In years past, this often required customization, a term synonymous with a large, upfront investment in time and money, and a costly upgrade path. Today’s software A sMAll handful of CMMS vendors hAVe standARd data to sell, or provide free of chARge. is easy to configure to a wide range of business process options, regardless of company size, industry, competitive strength, level of sophistication or organizational readiness. Configuration takes little time and the cost is minimal compared to customization. Because the source code isn’t altered, there is little or no effect on the upgrade path. Training: Once best practices are embedded in procedures through process mapping and baked into the software via configuration, users must be trained in the new processes and supporting systems. The CMMS vendor plays a critical role, especially if industry experts are available who can better gain the trust and confidence of nervous users and skeptics. Consulting: If you have gaps in the capabilities or availability of specialized resources in your company, the CMMS vendor can fill them in with its consultants. For example, a vendor might have specialists who are familiar with best practices in implementing process, system and organizational change, as well as technical areas like call centers, reliability-centered maintenance, linear assets or calibration. Although CMMS vendors might not be 100% third-party objective, they usually can be relied upon to conduct surveys on organizational readiness before implementation and stakeholder satisfaction following implementation. Vendors also can assist with benchmarking other organizations. Web site: Users can tap the vendor’s Web site to search for and download information such as white papers, technical bulletins and conference proceedings that cover a host of relevant topics. In addition, some vendor Web sites provide opportunities for users to share tips and traps, solve problems in chat rooms and conduct surveys. www.PLANTSERVICES.com APRIL 2009 21
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Page 5 and 6: TABLE OF CONTENTS APRIL 2009 / VOL.
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Page 19: HUMan CAPitaL Tom Moriarty, P.E., C
Page 23 and 24: Technology Toolbox Sheila Kennedy A
Page 25 and 26: Table 1. On tap at www.PlantService
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Page 33 and 34: Efficiency / Compressors When amps
Page 35 and 36: Properly sealed piping systems are
Page 37 and 38: Reliability / Piping the stub-end.
Page 39 and 40: SKILLS / INSTRUMENTS AND CONTROLS A
Page 41 and 42: SkILLS / Instruments and Controls a
Page 43 and 44: For the Pacific Northwest Martin Ka
Page 45 and 46: our group of experts and provide an
Page 47 and 48: product picks Stainless solenoid va
Page 49 and 50: KwikBond_Ad.pdf 12/5/07 11:58:45 AM
Page 51 and 52: Short-term maintenance never sticks

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