POWER UP A WINNER - Plant Services

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GET RECESSION- FIGHTING SAVINGS WITH CLAYTON STEAM BOILERS Worldwide Energy Savings: $134-Million! You can save a bundle in energy costs and gain production-boosting performance, too. How With Clayton steam boilers, noted worldwide for keeping fuel consumption low and reducing greenhouse gas emissions (In just one year, for example, plants around the globe that used Clayton steam boilers saved $134-million in fuel costs.) Other benefits: unique counterflow technology for better efficiency, small footprint, low NOx emissions, quick start-ups, even pressure when demand fluctuates and great performance on numerous fuels or combinations. Clayton steam boilers. Benefiting budgets for 79 years. 17477 Hurley Street City of Industry, CA 91744-5106 800.423.4585 tel • 626.435.0180 fax email: sales@claytonindustries.com www.claytonindustries.com performance / software Table 2. Sample Selection Criteria Company Information Weight Company profile 4 Financial position 6 Customer installations 5 Competitive advantage 5 20 Product & Hardware Configurability 4 Web architecture 2 Open systems 3 9 Technical Information Recovery & backup 2 Auditing & security 2 Documentation 2 Interface requirements 4 10 Support Services Support 6 Ease of implementation 10 Training 5 21 Cost Effectiveness Base package 35 Options & additions 10 Ongoing services 10 General 5 60 Technical Specs User interface 16 Work planning & scheduling 16 Health, safety & environment 16 Maintenance optimization 16 KPIs & analysis tools 16 80 Total Score 200 Build process/system requirements: One of the most critical steps in planning for a new or replacement CMMS/EAM is to determine your needs. Procuring a CMMS/EAM system isn’t about finding the best software package on the market. The key to a successful implementation is selecting a CMMS/EAM package that best fits with your requirements. There are many wonderful CMMS/EAM packages available today, but every one of them has its strengths and weaknesses. Your task is to determine user specifications based on the needs of stakeholders (e.g., maintenance, operations, engineering, IT, materials management, purchasing, finance), and then choose the combination of CMMS/EAM vendor and software package that can best deliver on your needs. It’s critical to invest about three to six months in the design of new processes and supporting system specifications with participation of key stakeholders. This must be done before the selection phase begins so you can filter the sales pitch from each vendor and steer them to exactly what you need to see demonstrated to determine the best fit. Many companies naively believe that there’s no point in spending time on process design until the system has been selected. Although it’s true that your process design can’t be finalized at a detailed level before knowing which software package you’ll purchase, it also has been shown through 30 years of track records that neglecting to engage stakeholders in process design before the selection will increase the probability of failure. The methodology should define process flows that reflect the current state and the desired future state. The futurestate processes will be supported by best practices and enabling system specifications. For example, perhaps the future state processes indicate stakeholder desire to move to a more planned environment from the current state of firefighting. Reducing the high percentage of emergency and reactive maintenance requires more preventive and condition-based maintenance, better planning and scheduling, and a variety of analysis tools for managing the transition. Addressing the gap between current state and the desired state presents a number of challenges that should be discussed long before a system is selected, such as: 26 APRIL 2009 www.PLANTSERVICES.com
performance / software What organizational changes are necessary to support the future state (e.g., add a maintenance planner and change the shift structure) What changes in management attitude and support are required (e.g., no longer tolerate, say, a chronic overtime problem and a lack of documentation of work requests and work orders completed) What “get ready” activities are needed (e.g., inventorying assets, determining asset criticality, and developing PM job plans for at least critical assets) Throughout the process/system design phase you can also identify Quick Wins, or improvements that can be made immediately because they don’t rely on implementing the new CMMS/ EAM package. These provide immediate savings, and they also generate excitement, build momentum and establish credibility for the project. Develop a request for proposal: Once the system requirements supporting the future state process flows have been established, the next step is to draft an RFP and send it to at least three CMMS/ EAM vendors that are most likely to provide a best fit. If you’re unsure which vendors are good candidates, then conduct some research, such as examining the Plant Services CMMS/ EAM Software Review (www.plantser vices.com/cmms_review) to get a feel for which packages offer which features and functions. The review site allows users to manipulate the weightings of about 350 criteria to better understand which packages fit with your requirements. As of this month, it includes vetted information on the capabilities of 19 packages (Table 1) including six that are new for 2009. The RFP should outline your company, including the organizational structure, your current technology environment, the reason for launching the CMMS/EAM project, and your definition of success for the project, both quantitative and qualitative. There also should be a section on your procurement policy, key steps in the procurement process, expected timeline, and any terms and conditions. Be aware that throwing in too many nonnegotiable constraints might scare away vendors because it’s not worth their while. Of course, the RFP provides technical user requirements, such as “ability to create a third-party invoice for labor and materials the technicians used” and general requirements like “ability to define default values for any field.” The CMMS/ EAM Software Review offers many more examples of user requirements. Establish a vendor selection com- How in the can we keep running out of the we need to do our job Chances are, if you could fill in the blanks above, you would enjoy talking with us. Since 1992 our company has done nothing but develop technology to help manage the type of inventory you see in the picture above. If you need better control, better accountability, complete inventory visibility, automated predictive ordering for upcoming maintenance tasks, easy supply chain communication and optimum purchasing and replenishment of your indirect material, then you should give us a call today. 1.888.419.1399 or visit www.cribmaster.com www.PLANTSERVICES.com APRIL 2009 27
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