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Starting a Code Session - LogMeIn Rescue

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<strong>Starting</strong> a <strong>Code</strong> <strong>Session</strong> on a BlackBerry<br />

12<br />

<strong>LogMeIn</strong> <strong>Rescue</strong> is a tool that technicians use to access remote computers and mobile devices. Your technician<br />

wants to use <strong>LogMeIn</strong> <strong>Rescue</strong> to help you.<br />

Follow these instructions to download and start the <strong>LogMeIn</strong> <strong>Rescue</strong> Applet.<br />

Important: The applet is a small program that must be running on your device for the technician to be able<br />

to help you.<br />

Prerequisite: Actual screens and procedures may vary slightly depending on your device model and <strong>LogMeIn</strong><br />

<strong>Rescue</strong> settings on the technician's side.<br />

1. Start the Mobile Applet in one of the following ways:<br />

a) For the first time you want to run the applet, go to www.oty.com.<br />

b) If the applet is already installed on your device, start it as any other application. Go to List item. on page<br />

17 to continue.<br />

2. Click Download.<br />

The download process starts.<br />

3. For the first time you run the applet, you see a notification about application permissions.<br />

<strong>LogMeIn</strong> <strong>Rescue</strong> Step-by-Step Connection Guide

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