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FAMILY COURT OF AUSTRALIA<br />

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SRLs have a wide range of needs: for information, such as relevant support<br />

services, Court procedures etc; for advice, about such things as form-filling,<br />

Court etiquette, preparation of documents, the formulation of legal<br />

argument etc; and for support, both emotional and practical<br />

judicial officers and registry staff experience difficulties when dealing with<br />

SRLs, because of the SRL’s lack of legal and procedural knowledge<br />

SRLs use up more of the Court’s resources than <strong>represented</strong> clients<br />

Judicial impartiality and the need to help SRLs compromised the role of<br />

judges and registrars as the presiding officer<br />

an unevenness in the way judicial officers and registry staff respond to the<br />

needs of SRLs, suggesting the need for a more consistent policy<br />

an identifiable link between the unavailability of legal aid and selfrepresentation<br />

The report also included the following recommendations:<br />

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there should be more and better timed information and assistance to SRLs<br />

although the Family Court cannot be the chief provider of the support<br />

needed by litigants in person, the Court does have a role in coordinating<br />

those agencies that are able to offer support<br />

the Court should consider developing a clearly articulated policy,<br />

applicable to all Court personnel and judicial officers, setting out the<br />

Court’s approach to SRLs from filing to disposition, and practices and<br />

procedures for assisting them<br />

there should be better coordination at a local level of information regarding<br />

support services (such as Court networkers, duty lawyer schemes or support<br />

programs sponsored by community legal centres) relevant to the needs of<br />

SRLs - this would require funding and active management by the federal<br />

government and legal aid bodies<br />

The findings of this research have informed the initiatives of the Court since 2000<br />

to address the needs identified.<br />

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