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Open PDF - Self represented Litigants a challenge - Size 786 KB

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FAMILY COURT OF AUSTRALIA<br />

2.5 Links to other Court projects<br />

Information exchange and links between Court projects ensures that Court<br />

resources are used to their best advantage. Much of the information received by<br />

the SRL project team was passed on to relevant Court projects and committees<br />

such as:<br />

■<br />

■<br />

■<br />

■<br />

Rules Revision Committee<br />

Forms Committee<br />

Family Violence Committee<br />

Client Services Environment (CSE) Committee<br />

The CSE Committee developed Guidelines that require Registry Management<br />

Teams (RMTs) to identify critical factors when considering making changes to<br />

public waiting areas. The factors range from amenity, security, access, image and<br />

cultural diversity through to the work environment, legislative requirements,<br />

public waiting spaces and the Court's focus on determination and resolution.<br />

RMTs are asked to consider several components. Under each of the components<br />

is a set of criteria which need to be considered and linked to each other. The<br />

needs of SRLs are taken into account when making any changes to public<br />

waiting space. RMTs are currently assessing the client service environments and<br />

identifying such changes as may be required.<br />

2.6 Community Education Workshops<br />

The project team supported and contributed to community education workshops<br />

that were developed in collaboration with local community based agencies,<br />

community legal centres and Family Court Registries.<br />

■<br />

■<br />

A one-day workshop for self-representing litigants was held at Dubbo in<br />

November 2002. The workshop, supported by the Law and Justice<br />

Foundation of NSW, was a joint initiative of the Western NSW Community<br />

Legal Centre (CLC) and the Court's Dubbo Registry. The aim of this<br />

workshop was to improve access to the Family Court for SRLs in the Dubbo<br />

area, by providing information and skill development.<br />

A similar workshop was held at Penrith City Library in March 2002, by the<br />

Hawkesbury Nepean CLC involving the Family Court's Justice Boland and<br />

Federal Magistrate Ryan.<br />

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