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FAMILY COURT OF AUSTRALIA<br />
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An important issue appears to be that SRLs are often forced into litigation<br />
because of the other party’s reluctance to come to an agreement through<br />
mediation or conciliation. Ideally they would like to take lawyers out of<br />
the loop, and make the system more inquisitorial rather than adversarial.<br />
There is a need for more mechanisms to be put in place to resolve issues<br />
before they get to court, with resources made available through court or<br />
non-government organisations to enable early advice, on how conciliation<br />
or mediation may be the pathway to follow. Resources could be well spent<br />
on more advertising to the general public on the services provided by the<br />
court and community service providers. Support also needs to be<br />
continued for litigants throughout and after process.<br />
The FCoA and Child Support Agency (CSA) need to conduct workshops in<br />
local communities, including country areas.<br />
People often at their worst when first entering the system. People need to<br />
know what is going to happen. Identify goals and expectations.<br />
There is a perception that information which comes from the court is not<br />
impartial, is not gender neutral. Videos need to be presented from a<br />
gender-balanced perspective.<br />
There is a perception that if there is disagreement the court is the place to<br />
go. Before people get to court they need more mechanisms and support to<br />
resolve their dispute before it becomes too difficult. More resources into<br />
pre-filing services.<br />
(An SRL) had not been able to get advice. Legal aid would not advise and<br />
did not refer to CLC. "Most men think they have done something wrong<br />
when they find themselves in the Family Court. Brought to the Court by the<br />
other party". He had contacted a men’s group but did not take it up,<br />
recognising an agenda he was not interested in (‘being a victim’ he called<br />
it).<br />
4.2 Providing Advice<br />
■ Free legal advice available to more people, by increasing or the<br />
introduction of the provision of "duty solicitors" in legal service centres, or<br />
Family Court registries. Including the availability of provider to give free<br />
advice on the merits of the matter. This could be the first link up with the<br />
litigation process before the lodgement of documentation, and include<br />
advice on the steps that lead to trial, dollar costs, emotional costs and<br />
advice as to possible outcomes. At the other end of the process, advice on<br />
the interpretation of orders to allow discrepancies to dealt with before they<br />
cause more litigation to occur through contravention orders.<br />
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