PURCHASING SPECIFICATION - City of Pomona

More documents

Recommendations

Info

Subject: Janitorial Services (City Facilities) Page 12 of 37 SCOPE OF WORK General Information An adequate number of trained personnel shall be assigned by the contractor to perform the work described in these specifications. All contract employees shall be subject to review and approval by the City of Pomona. The City reserves the right to request the removal of any employee who is deemed unacceptable for any reason. The contractor shall be required to provide on-site, supervisory personnel of a high professional caliber, including bi-lingual communication ability if any contract crew member does not have a working knowledge of the English language. The supervisory personnel shall conduct monthly inspections to determine what work is being performed in accordance with professional cleaning standards and established work schedules. Said supervisor must have the authority to respond immediately to situations upon request by the City representative. The assigned supervisor shall contact the Fleet and Facility Maintenance Manager or his designated alternative to discuss and clarify and operational problems and receive instructions. The supervisor will alert the City’s Facility Coordinator if supply stock is below two weeks. The contractor shall meet special personnel standards for the Public Safety facilities. All contract employees assigned to these areas must pass a Police background investigation prior to entering said facilities. At no time shall the contractor schedule personnel in the Police facilities that have not passed the background check. This rule shall apply even during times of short staffing due to holidays, illness, vacations, no shows, etc. All janitorial personnel entering any PD facility must pass a background investigation and wear a photo I.D. and uniform from the janitorial company at all times. It will be the responsibility of the contractor to transport all supplies to the off-site locations. It will also be the responsibility of the contractor to maintain any keys, codes, or cards required to gain access and complete work at each location. All personnel assigned by the contractor to perform work for the City of Pomona shall not have an arrest record other than minor traffic violations, must be physically capable of performing all duties as assigned, and must present a professional appearance acceptable to the City. For identification purposes, the use of uniforms is required with company identification or logo. The final decision as to the acceptability of any individual performing work under any contract awarded as a result of this specification shall rest with the City of Pomona. All work by contract personnel shall be performed in a professional, courteous manner. Discourtesy, rudeness, or the use of profanity will not be tolerated, and shall be grounds for immediate removal of the offending employee from performing work under any contract awarded as a result of this specification. Services performed as required by this specification shall be subject to inspection and approval by City of Pomona facility staff. Supervisory and janitorial employees shall be proactive in efforts to keep City of Pomona, facilities clean and comfortable for City’s customers, staff and visitors. Janitorial employees shall take initiative in identifying, reporting and correcting all readily recognizable custodial and maintenance conditions, especially spot cleaning of spills, flooring, walls, glass surfaces, restrooms and lobbies. Contractor’s Personnel Qualifications Janitorial Manager
Subject: Janitorial Services (City Facilities) Page 13 of 37 The Janitorial Manager is responsible for the scheduling and management of work to be performed as detailed in this specification. Therefore, the Janitorial Manager must have at least three (3) of the last five (5) years work experience in the management of custodial type operations for buildings of the approximate size and similar characteristics of the building(s) in this specification. Supervisory Employees All supervisory personnel engaged in fulfilling the requirements of this specification shall have experience in custodial type work. Supervisory personnel shall be available during the hours of service; and must be provided with cell phones by the contractor. Names, telephone, cell phone numbers must be provided to City of Pomona designated representative and updated when changes are made. All supervisory personnel must be fluent in the English language, both verbal and written. Janitorial Employees The contractor shall employ only qualified personnel who are skilled in the performance of janitorial work and shall screen all employees, requiring satisfactory references. All employees of contractor shall be neatly attired in uniforms supplied by the contractor while working at City of Pomona locations and must properly display the contractor furnished identification (badge) indicating the name of the employee and contractor. The minimum uniform will consist of an outer garment with the company name located on the chest and company identification badge with the employee photo, name and company name. Other Requirements The contractor’s employees must have a good working knowledge of the principles and techniques of the machines, equipment, and cleaning products used in building maintenance, as well as a good working knowledge of safety procedures. The contractor shall be responsible for instructing its employees in safe work habits and practices. No one is to accompany contractor’s employees to a City of Pomona facility that is not employed by the contractor and assigned and/or scheduled to work at that City facility. City of Pomona reserves the right to have the removal of a contractor’s employee from any of the City’s site without cause. All personnel must be able to understand labels, descriptions and instructions for all materials used at City’s facilities. Project managers, supervisors, daytime employees and lead persons are required to understand and speak English fluently for safety and work related communication. The contractor is required to provide a schedule for approval by the City, indicating staff and supervisory contact information and by location. If there is a change to schedule and/or staff, notify City of Pomona designated representative at least 12 hours in advance. Provide an updated listing of staff by location, including phone numbers. Work with the City’s designated representative to schedule special services as needed. Security Facility master keys will be provided. Offices will be cleaned as scheduled or as requested by staff. The contractor will be provided a key to the facility and the alarm code when applicable. Supervisors will be trained on the use of alarm panels and will be responsible for training janitorial employees. Contractor shall be liable for all costs associated with re-keying, re-issuance, or programming of keys, access cards, and security codes, which result from the loss or compromising of keys, access cards or security codes by contractor’s personnel. Janitorial employees shall be responsible for securing all offices, gates and exterior entrances/exits at all facilities both during and at the completion of contracted services, unless otherwise directed by a designated City of Pomona, representative. Janitorial employees shall immediately communicate to City’s representative (PM and/or Security) any inabilities to secure by code, alarm, or mechanical lock any office, gate or door. Repeated failures to maintain a secure Facility when providing janitorial services shall serve as cause for termination of contract.
Page 1 and 2: PURCHASING SPECIFICATION Subject: J
Page 3 and 4: Subject: Janitorial Services (City
Page 11: Subject: Janitorial Services (City
Page 29 and 30: Price Sheet for City of Pomona Jani
Page 37: Price Sheet for City of Pomona Jani

PURCHASING SPECIFICATION - City of Pomona

Create successful ePaper yourself

Delete template?

Save as template?