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Child Care and Development Fund (CCDF) Plan ... - New Mexico Kids

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1.3.6. Based on responses provided from Question 14 in the most recent<br />

ACF-402 report, please describe those actions the Lead Agency has taken<br />

or plans to take to reduce identified errors in the table below.<br />

Territories not required to complete the Error Rate Review should mark N/A<br />

here.<br />

Activities<br />

identified in<br />

ACF-402<br />

Cause/Type of Error<br />

(if known)<br />

Actions Taken<br />

or <strong>Plan</strong>ned<br />

Completion<br />

Date<br />

(Actual or<br />

planned)<br />

(if known)<br />

1.The case review<br />

process developed for<br />

federally-m<strong>and</strong>ated<br />

review will continue on<br />

the state level so that<br />

the child care<br />

assistance program<br />

continues to benefit<br />

from quality assurance<br />

<strong>and</strong> consistent<br />

feedback on case<br />

1.Continuation of case reviews<br />

addresses all types of errors<br />

2.The calculator tools address<br />

income, rate, copayment <strong>and</strong><br />

out-of-school-time placement<br />

errors caused by<br />

miscalculations.<br />

3.The calculator tools address<br />

income, rate, copayment <strong>and</strong><br />

out-of-school-time placement<br />

errors caused by<br />

1.The case review<br />

process developed for<br />

federally-m<strong>and</strong>ated<br />

review continues on<br />

the state level so that<br />

the child care<br />

assistance program<br />

continues to benefit<br />

from quality assurance<br />

<strong>and</strong> consistent<br />

feedback on case<br />

accuracy. We expect<br />

to review at least 276<br />

cases per year.<br />

2.Income, copayment<br />

<strong>and</strong> rate calculators,<br />

as well as calculators<br />

to determine<br />

placements for out of<br />

school time care are<br />

now used consistently<br />

by caseworkers <strong>and</strong><br />

were implemented in<br />

the automated<br />

eligibility system<br />

(FACTS) in May,<br />

2010. An analysis on<br />

error rates <strong>and</strong> IAPs,<br />

isolating the cases in<br />

which the calculators<br />

were used, showed an<br />

approximately 30%<br />

decrease in error rate<br />

<strong>and</strong> IAPs for the<br />

calculator-cases. We<br />

anticipate an even<br />

greater decrease as<br />

caseworkers become<br />

more comfortable with<br />

miscalculations.<br />

4.Policy training addresses<br />

errors caused by<br />

misinterpretation of policy (all<br />

types of errors).<br />

5.Simplification of the<br />

application decreases errors in<br />

element 100<br />

(application/redetermination<br />

forms).<br />

6.Clarification of policies<br />

addresses errors caused by<br />

misinterpretation of policy (all<br />

types of errors).<br />

7.Revisions to policy <strong>and</strong><br />

procedures address errors<br />

relating to priority group<br />

placement, qualifying care,<br />

<strong>and</strong> income/income<br />

st<strong>and</strong>ards/parental fee<br />

calculation.<br />

8.Targeted feedback from<br />

case reviews addresses all<br />

types of errors.<br />

9.Supervisors’ use of the RRW<br />

addresses all types of errors.<br />

10.Sharing results of reviews<br />

addresses all types of errors.<br />

accuracy. We continue<br />

to review at least 276<br />

cases per year.<br />

2.Income, copayment<br />

<strong>and</strong> rate calculators,<br />

as well as calculators<br />

to determine<br />

placements for out of<br />

school time care are<br />

now used consistently<br />

by caseworkers <strong>and</strong><br />

were implemented in<br />

the automated<br />

eligibility system<br />

(FACTS) in May,<br />

2010. A recent<br />

analysis on error rates<br />

<strong>and</strong> IAPs showed an<br />

approximately 30%<br />

decrease in error rate<br />

<strong>and</strong> IAPs.<br />

3.Caseworkers <strong>and</strong><br />

child care assistance<br />

supervisors were<br />

trained on use of<br />

income, copayment,<br />

rate <strong>and</strong> out of school<br />

time calculators. This<br />

<strong>CCDF</strong> <strong>Plan</strong> Effective Date: October 1, 2013<br />

Amended Effective: _____<br />

Page 16

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