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Child Care and Development Fund (CCDF) Plan ... - New Mexico Kids

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Activities<br />

identified in<br />

ACF-402<br />

procedures were<br />

recommended as a<br />

result of common<br />

errors found on<br />

reviews. Once these<br />

revisions are<br />

implemented <strong>and</strong><br />

caseworkers have<br />

been trained on them,<br />

we expect to see more<br />

accurate <strong>and</strong><br />

consistent casework.<br />

8.The tracking<br />

developed for the<br />

review process allows<br />

error rates, by type, to<br />

be tracked by county<br />

<strong>and</strong> by caseworker.<br />

Supervisors can<br />

therefore receive<br />

targeted feedback on<br />

the type <strong>and</strong> number<br />

Cause/Type of Error<br />

(if known)<br />

Actions Taken<br />

or <strong>Plan</strong>ned<br />

questions are<br />

disseminated on a<br />

regular basis to all<br />

subsidy staff.<br />

7.Several revisions to<br />

policies <strong>and</strong><br />

procedures were<br />

made <strong>and</strong><br />

caseworkers have<br />

been trained on them.<br />

We believe that this<br />

contributed to<br />

decreased errors <strong>and</strong><br />

improper payments.<br />

8.The tracking<br />

developed for the<br />

review process allows<br />

error rates, by type, to<br />

be tracked by county<br />

<strong>and</strong> by caseworker.<br />

Supervisors can<br />

therefore receive<br />

Completion<br />

Date<br />

(Actual or<br />

planned)<br />

(if known)<br />

of errors in their<br />

offices.<br />

9.Supervisors are<br />

using the Record<br />

Review Worksheet for<br />

their case reviews.<br />

They are reviewing<br />

one to two cases per<br />

worker per month<br />

using this tool. The<br />

results of their reviews<br />

will be tracked in the<br />

same type of tracking<br />

used for the federallym<strong>and</strong>ated<br />

review <strong>and</strong><br />

results will be<br />

compiled <strong>and</strong> shared<br />

with the Data Unit, IAP<br />

Team <strong>and</strong> Bureau<br />

Chief. We anticipate<br />

that these supervisor<br />

reviews will assist in<br />

reducing errors,<br />

including errors<br />

resulting from missing<br />

or insufficient<br />

documentation (e.g.<br />

targeted feedback on<br />

the type <strong>and</strong> number<br />

of errors in their<br />

offices.<br />

9.Supervisors are<br />

using the Record<br />

Review Worksheet for<br />

their case reviews.<br />

They are reviewing<br />

one to two cases per<br />

worker per month<br />

using this tool. The<br />

results of their reviews<br />

will be tracked in the<br />

same type of tracking<br />

used for the federallym<strong>and</strong>ated<br />

review <strong>and</strong><br />

results will be<br />

compiled <strong>and</strong> shared<br />

with the Data Unit, IAP<br />

Team <strong>and</strong> Bureau<br />

Chief. We anticipate<br />

that these supervisor<br />

reviews will assist in<br />

reducing errors,<br />

including errors<br />

resulting from missing<br />

<strong>CCDF</strong> <strong>Plan</strong> Effective Date: October 1, 2013<br />

Amended Effective: _____<br />

Page 18

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