4 Supplement to the OBSERVER • Saturday, March 24, 2012 VISION 2012
VISION 2012 Supplement to the OBSERVER • Saturday, March 24, 2012 5 WORK DFT Communications: meeting customers’ technology needs As a trusted company for over 100 years, DFT Communications is a leader in providing multiple services and superior customer service to residential and business customers throughout the Chautauqua County region and beyond. Through its many divisions, DFT Communications offers local and long distance telephone service, security services, Internet, 24/7 local customer care center services, voice over Internet phone service (VoIP), business telephone systems, satellite services, call center services, electrical contracting services, computer repair services and televisions, computers & electronics through its retail division DFT Technology Plus. “Chautauqua County is a great place to live, work and play and we at DFT want to do our part to keep it that way. We provide you with the technology that allows you to live, work and play here now and in the future,” said Mark R. Maytum, president and COO of DFT Communications. Through DFT’s retail division, DFT Technology Plus carries the best name brands in computers, televisions and electronics. Customers can visit two retail showrooms to see the variety of brand name LED, LCD, 3D and plasma high definition televisions from Submitted Photo DFT Technology Plus has two locations to serve you — at 38 Temple St. in Downtown Fredonia and at 279 East Fairmount Ave., in the Lakewood Village Center, in Lakewood. Samsung, Toshiba, Mitsubishi and Sharp or to experience the best in surround sound from a complete home theater system. When it comes to computers, DFT Technology Plus proudly features the <strong>At</strong>om custom-built computer system as well as a full line of brand name desktops and laptops including Dell, Acer, Asus and Toshiba. Printers, cables, storage devices and other computer accessories round out the computer shopping experience. DFT Technology Plus has two convenient locations to serve you at 38 Temple St. in Downtown Fredonia (673-3000) and at 279 East Fairmount Ave., in the Lakewood Village Center, in Lakewood (483- 8000). Recently relocating its Customer Care Center to the DFT Technology Plus stores, the customer will now be able to conduct all of their DFT business under one roof at the same location making it a much more consolidated customer care experience. For computer repair and networking, DFT’s <strong>At</strong>omic Squad provides residential and business solutions either on the phone or on site at home or business. <strong>The</strong> <strong>At</strong>omic Squad, a local technical support force for computer service and repair, offers computer installation and repair virus and spyware removal, security and performance networking, email and printer assistance, data recovery and back up solutions, web/domain hosting and registration plus network setup and maintenance. Throughout its history and even today, DFT Communications strives to provide the very best service for voice, Internet and television to residents and businesses in and around Chautauqua County. Not only does DFT Communications understand the needs of people in the community and strives to provide customers with access to emerging technologies, but they also work hard to save customers money by bundling their most popular services. DFT Communications’ “Advantage Plans” give customers pricing options for unlimited phone service, high speed Internet and Satellite Services. DFT Communications provides many options to choose from to suit residential or business customer needs. Netsync high-speed Internet is fast, reliable and solely dedicated to the individual customer. Highspeed Internet from Netsync is a dedicated connection and will never be shared with other users. Along with Netsync Internet service, customers get video e-mail, multiple e- mail addresses and local 24/7 technical support. New equipment is always being installed which will even better serve their highspeed Internet customers’ needs. When it comes to watching your favorite shows and channels, you want the best picture and sound with HD viewing and DVR technology. DFT provides all that and more. As an authorized dealer for both DIRECTV and Dish Network, customers can choose the satellite service and package that best fits their viewing needs. As an added benefit, DFT provides local service and installation. New to the DFT family of services is DFT Electrical Contracting Services serving all of your residential, commercial and light industrial electrical needs. <strong>The</strong>ir fully licensed and insured electrical experts offer home and business wiring as well as 24-hour emergency service, upgrades to electrical service and electrical troubleshooting and repair. “To our customers, we want to say that we appreciate your business. If there is anything we can do, call 24/7 and talk to one of us or stop in and chat at either of our retail stores. We’re here to serve you in your community and right around the corner,” Maytum said. With over 85 employees’ dedication to exceptional customer service, DFT Communications invites you to make us your one source for all of your technology needs . <strong>The</strong>re are many ways to contact DFT Communications and its many divisions. Call 673- 3000, 483-8000, 1-877-653- 3100, log on to www.dftcommunications.c om or friend us on Facebook.
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