At Work - The Observer

VISION 2012
Supplement to the OBSERVER • Saturday, March 24, 2012 5
WORK
DFT Communications: meeting customers’ technology needs
As a trusted company for
over 100 years, DFT
Communications is a leader
in providing multiple services
and superior customer
service to residential and
business customers
throughout the Chautauqua
County region and beyond.
Through its many divisions,
DFT
Communications offers
local and long distance telephone
service, security services,
Internet, 24/7 local
customer care center services,
voice over Internet
phone service (VoIP), business
telephone systems,
satellite services, call center
services, electrical contracting
services, computer
repair services and televisions,
computers & electronics
through its retail
division DFT Technology
Plus.
“Chautauqua County is a
great place to live, work and
play and we at DFT want to
do our part to keep it that
way. We provide you with
the technology that allows
you to live, work and play
here now and in the future,”
said Mark R. Maytum, president
and COO of DFT
Communications.
Through DFT’s retail
division, DFT Technology
Plus carries the best name
brands in computers, televisions
and electronics.
Customers can visit two
retail showrooms to see the
variety of brand name LED,
LCD, 3D and plasma high
definition televisions from
Submitted Photo
DFT Technology Plus has two locations to serve you — at 38 Temple St. in Downtown Fredonia and at 279 East Fairmount Ave., in the
Lakewood Village Center, in Lakewood.
Samsung, Toshiba,
Mitsubishi and Sharp or to
experience the best in surround
sound from a complete
home theater system.
When it comes to computers,
DFT Technology
Plus proudly features the
Atom custom-built computer
system as well as a full
line of brand name desktops
and laptops including Dell,
Acer, Asus and Toshiba.
Printers, cables, storage
devices and other computer
accessories round out the
computer shopping experience.
DFT Technology Plus
has two convenient locations
to serve you at 38
Temple St. in Downtown
Fredonia (673-3000) and at
279 East Fairmount Ave.,
in the Lakewood Village
Center, in Lakewood (483-
8000). Recently relocating
its Customer Care Center to
the DFT Technology Plus
stores, the customer will
now be able to conduct all
of their DFT business
under one roof at the same
location making it a much
more consolidated customer
care experience.
For computer repair and
networking, DFT’s Atomic
Squad provides residential
and business solutions
either on the phone or on
site at home or business.
The Atomic Squad, a local
technical support force for
computer service and
repair, offers computer
installation and repair virus
and spyware removal, security
and performance networking,
email and printer
assistance, data recovery
and back up solutions,
web/domain hosting and
registration plus network
setup and maintenance.
Throughout its history
and even today, DFT
Communications strives to
provide the very best service
for voice, Internet and
television to residents and
businesses in and around
Chautauqua County.
Not only does DFT
Communications understand
the needs of people in
the community and strives
to provide customers with
access to emerging technologies,
but they also work
hard to save customers
money by bundling their
most popular services. DFT
Communications’
“Advantage Plans” give
customers pricing options
for unlimited phone service,
high speed Internet and
Satellite Services. DFT
Communications provides
many options to choose
from to suit residential or
business customer needs.
Netsync high-speed
Internet is fast, reliable and
solely dedicated to the individual
customer. Highspeed
Internet from
Netsync is a dedicated connection
and will never be
shared with other users.
Along with Netsync
Internet service, customers
get video e-mail, multiple e-
mail addresses and local
24/7 technical support.
New equipment is always
being installed which will
even better serve their highspeed
Internet customers’
needs.
When it comes to watching
your favorite shows and
channels, you want the best
picture and sound with HD
viewing and DVR technology.
DFT provides all that
and more. As an authorized
dealer for both DIRECTV
and Dish Network, customers
can choose the
satellite service and package
that best fits their viewing
needs. As an added benefit,
DFT provides local
service and installation.
New to the DFT family of
services is DFT Electrical
Contracting Services serving
all of your residential,
commercial and light industrial
electrical needs. Their
fully licensed and insured
electrical experts offer
home and business wiring
as well as 24-hour emergency
service, upgrades to
electrical service and electrical
troubleshooting and
repair.
“To our customers, we
want to say that we appreciate
your business. If there is
anything we can do, call
24/7 and talk to one of us or
stop in and chat at either of
our retail stores. We’re here
to serve you in your community
and right around the
corner,” Maytum said.
With over 85 employees’
dedication to exceptional
customer service, DFT
Communications invites
you to make us your one
source for all of your technology
needs . There are
many ways to contact DFT
Communications and its
many divisions. Call 673-
3000, 483-8000, 1-877-653-
3100, log on to
www.dftcommunications.c
om or friend us on
Facebook.