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2005 Financial Report - Capgemini

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18 ANNUAL<br />

THE GROUP<br />

<strong>Capgemini</strong><br />

Central and Southern Europe (Germany, Austria, Eastern<br />

European countries, Spain, Italy and Portugal)<br />

Retention and engagement<br />

A broad range of flexible work models helps to improve<br />

the work-life balance in the Central Europe region – a<br />

flexibility that is appreciated by employees and recognized<br />

by applicants. Employees are able to work part-time, take<br />

periods of time off work or work partially from home.<br />

Central Europe has developed a High Potential Program and<br />

aims to foster a “feel good factor” through special benefits<br />

such as extra bonuses, ad hoc perks or social events with<br />

employees and their partners.<br />

In Central Europe, the internal employee survey has shown<br />

marked and steady improvement in employee satisfaction<br />

since 2002 across the areas of work-life balance, culture<br />

and values, pride in being a <strong>Capgemini</strong> employee, diversity,<br />

support from management and personal development.<br />

Since the beginning of 2006, to support the aspiration to<br />

be a more family-responsible company, the Spanish company<br />

has now included Childcare vouchers in their social<br />

benefits program.<br />

Diversity<br />

To improve the gender balance within the Central European<br />

workforce, preference is given to recruiting female candidates<br />

when other qualifications are equal. Some specific<br />

recruiting events for female candidates are under discussion<br />

whilst female managers are actively involved in the recruiting<br />

process, especially at job fairs.<br />

In Spain in <strong>2005</strong> there was a strong focus on recruiting diversity<br />

and a separate diversity section on the intranet has been<br />

developed to improve understanding of the importance of diversity<br />

to <strong>Capgemini</strong> in Spain. Training and recruitment of handicapped<br />

people has been undertaken and an agreement will<br />

be signed in 2006 with the main handicapped association.<br />

For 2006 the Spanish team will continue their focus on<br />

diversity including:<br />

• active membership in an equal opportunities network,<br />

• a diversity section on the external website.<br />

Sweden<br />

Diversity<br />

In <strong>2005</strong>, Sweden built on an already strong foundation of<br />

diversity championship. A focus on gender distribution<br />

means that Sweden now has a 32% ratio of female employees.<br />

A number of actions were implemented to achieve this result.<br />

REPORT <strong>2005</strong> <strong>Capgemini</strong><br />

In most parts of the Swedish business, candidates from minority<br />

groups (in most, but not all cases, female) are always<br />

considered in the reorganization or promotion of new managers.<br />

Female executives are encouraged to take part in mentor<br />

programs with male mentors to promote an understanding<br />

of the challenges faced by female leaders. Diversity is also<br />

included in leadership programs for first line leaders.<br />

Retention and engagement<br />

Sweden runs work-life balance seminars for all employees<br />

with a focus on managing stress. The company proactively<br />

seeks solutions that allow employees to work flexible<br />

hours or from home when needed – with client agreement.<br />

The company pays 25% of a broadband connection at home.<br />

The company pays 80% of the employee's salary (up to an<br />

agreed maximum) for parental leave to both men/women<br />

for 6 months. Employees with children aged between 0-8<br />

years old may also choose to work part time (75%).<br />

In the community<br />

In <strong>2005</strong>, Swedish colleagues donated €11,000 to the private<br />

medical charity Médecins sans Frontières – a Christmas<br />

initiative in lieu of staff gifts.<br />

6.3 Human relations<br />

6.3.1 Constantly growing headcount<br />

Employee headcount trends over the past ten years reflect<br />

the investment cycles of the IT services and management<br />

consulting industry. The number of employees rose significantly<br />

towards the end of the 1990s, culminating in the<br />

acquisition of Ernst & Young’s consulting businesses in 2000.<br />

This increase in turn reflected growth in the Group’s operations,<br />

which was spurred by the increasing use of the Internet,<br />

the Year 2000 changeover and the switch to the euro.<br />

Over the following three years, the IT services and management<br />

consulting industries were hit by the fall-out from<br />

the bursting of the Internet bubble and a dismal economic<br />

environment generated by the effects of major international<br />

crises, particularly the terrorist attacks of September 11th<br />

and the Iraq war.<br />

Following 2004, which saw an upturn in the number of<br />

employees, fueled particularly by two major outsourcing<br />

contracts (TXU and Aspire) resulting in the transfer of over<br />

5,300 staff members, <strong>2005</strong> was a year of reinforcement. The<br />

pattern of renewed hiring that emerged in 2004 was significantly<br />

confirmed in <strong>2005</strong>.

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