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6 ANNUAL<br />
THE GROUP<br />
<strong>Capgemini</strong><br />
the Group’s total revenues, Outsourcing Services currently<br />
represents <strong>Capgemini</strong>’s most important activity. It is also the<br />
area of our business which has grown most rapidly over<br />
the past two years. In fact, OS has carried off some very<br />
impressive contracts, such as the one signed with the London<br />
police department (the Metropolitan Police), in a deal<br />
worth €503 million, in December <strong>2005</strong>, and with the Swansea<br />
Council (€91 million). These successes have served to<br />
strengthen <strong>Capgemini</strong>’s current leading position in the UK<br />
market, Europe’s largest when it comes to outsourcing.<br />
The contract signed with General Motors, in February 2006,<br />
also in the €500 million range, helped to bolster our activities<br />
in the United States.<br />
Among the Group strengths is its ability to master a key<br />
phase in the outsourcing contract: transition. Over the past<br />
two years, <strong>Capgemini</strong> has achieved two significant transitions:<br />
the market’s largest (HM Revenues and Customs –<br />
2,800 people to transfer) and fastest (TXU – 2,400 people<br />
to transfer in six weeks and savings of over $200 million<br />
achieved in just nine months).<br />
As things stand, OS has a client portfolio that is balanced<br />
both in terms of size and client type. At the other end of<br />
the spectrum from our major contracts (worth over €250<br />
million), OS also won, for example, nineteen smaller contracts<br />
(worth between €10 and €50 million) during <strong>2005</strong> and made<br />
inroads into new sectors such as finance (contract with Zurich<br />
<strong>Financial</strong> Services). In addition, the opportunity to sign a<br />
deal with the Canadian manufacturer Bombardier enabled<br />
OS to expand its catalogue of services and to construct a<br />
specific offering, involving the production of technical<br />
documentation destined for high-tech manufacturing,<br />
such as the aeronautics, automobile, nuclear, and defense<br />
industries.<br />
After two years of growth, which have enabled it to hoist<br />
itself into the leading pack of major, worldwide outsourcing<br />
suppliers, <strong>Capgemini</strong> has set its priorities for 2006: efficiency,<br />
streamlining, and improving the quality of its production<br />
processes.<br />
2.4 The Local Professional Services (LPS)<br />
discipline: the strength of maintaining close<br />
customer relationships<br />
This discipline is handled by the Group’s subsidiary Sogeti,<br />
<strong>Capgemini</strong>’s initial name. The division embodies the very<br />
model on which the company built its initial success, firmly<br />
rooted in both a keen sense of human values shared by all<br />
the division’s employees and a proven organizational model:<br />
Sogeti is a constellation of small companies – referred to as<br />
REPORT <strong>2005</strong> <strong>Capgemini</strong><br />
agencies – spread across ten countries. Each of the 250 agencies<br />
is managed “entrepreneurially” but with clear profit<br />
objectives, and enjoys a high degree of autonomy in managing<br />
its projects. This particular organizational structure provides<br />
the flexibility and responsiveness required for Sogeti<br />
to grow in a highly competitive marketplace.<br />
Local Professional Services, which accounts for 16% of Group<br />
revenues, offers a broad range of IT services designed for<br />
local professionals in all types of companies, built around<br />
three main activities:<br />
- High Tech Consulting: scientific engineering, industrial<br />
and technical information technology, mechanical IT and<br />
the use of electronics in industrial R&D;<br />
- Application Services: design, maintenance and evolution<br />
of its clients’ application assets;<br />
- Infrastructure Services: management and administration<br />
of technical services and networks, plus the management<br />
of IT production.<br />
Sogeti’s results in <strong>2005</strong> were excellent: 8% growth, and over<br />
9% profitability – the best in the whole Group. As for its<br />
staff, Sogeti had attracted 4,120 new employees during <strong>2005</strong>,<br />
forming an aggregate workforce of 15,147 people.<br />
Through the acquisition of Transiciel in 2003, the added<br />
dimension of our engineering and scientific and technical<br />
R&D activities are growing strongly. Currently active in<br />
France with 2,500 employees, Sogeti aims to build the unit<br />
to a sufficient size in 2006 to put it among the top European<br />
operators in its field. Another area in which Sogeti is<br />
looking to strengthen itself is in applications testing. This<br />
activity, in which it is strongest in the Netherlands, will be<br />
progressively deployed to all countries during 2006. Sogeti<br />
also plans to bolster its operations in North America.<br />
III – THE CAPGEMINI MARKETS<br />
Sectors: guarantee of our business added<br />
value<br />
Public sector decision maker, head of a leading energy or<br />
telecom company, information systems director for a automobile<br />
manufacturer or a major bank… their agendas all<br />
share two key priorities: organizational and systems transformation.<br />
However, while their objectives of powering<br />
change and gaining in competitiveness may be the same,<br />
each one has very unique requirements, demanding a perfect<br />
understanding of the shifts in their market, of the<br />
challenges faced in each specific sector, of our clients’ own<br />
clients and competitors, of the latest marketing innova-