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COVER<br />

PRESIDENT’S<br />

STORY<br />

COMMUNIQUE<br />

and governance aspects with their<br />

business strategies.<br />

Banks and their stakeholders<br />

Integrated reporting includes stakeholders’<br />

engagement, sustainability,<br />

community initiatives, governance,<br />

environmental and social consciousness.<br />

Stakeholder power is an important<br />

factor to consider whenever<br />

one describes about the relationship<br />

between a business and its stakeholders.<br />

In the context of strategy, what<br />

is important is the power and influence<br />

that a stakeholder has over the<br />

business objectives. Each stakeholder<br />

exhibits a different interest and influence<br />

and impact the organizations<br />

with their power. The stake holders<br />

of a bank include shareholders, investors,<br />

peer banks, RBI, directors,<br />

managers, employees, customers,<br />

community, government and credit<br />

rating agencies. See table 1<br />

Why Banks to follow integrated<br />

reporting?<br />

1. The Banks are run on Government,<br />

public and corporate funds<br />

for the cause of public and corporate.<br />

More than any corporate it is<br />

the banks which deal with the public<br />

and their funds. Hence it is their<br />

duty to give adequate information<br />

about the various aspects which are<br />

material to the performance of the<br />

banksThe stake holders (mentioned<br />

in Table -1) must be given comprehensive<br />

information as to fulfill their<br />

main interests in the organization.<br />

Transparency is required so as to give<br />

total information pertaining to the<br />

functioning of banks.<br />

2. A special mention may be made<br />

about the customers / clients without<br />

whom the banks may not survive.<br />

When Banks seek scores of<br />

particulars about the customers in<br />

the name of KYC Norms, then why<br />

customers be deprived of the information<br />

about Banks with which they<br />

want build up financial relationship?<br />

3. Only when an institution measures<br />

what it has, it can strive to<br />

maintain and improve itself. Banks<br />

can report their history, brand value,<br />

customer satisfaction levels and socio<br />

economic impacts through integrated<br />

reporting. Integrated reporting<br />

is essential for the survival of Banks<br />

in the fiercely competitive environment.<br />

4. It helps Banks to be in the frame<br />

work of accounting and other regulatory<br />

policies on par with the international<br />

banks and get appropriate<br />

credit ratings by the credit rating<br />

bodies.<br />

What is being reported in Indian<br />

Banks? - Current Trends<br />

On an analysis of annual reports of<br />

a few banks in India, it is found that<br />

they are able to integrate non financial<br />

data with financial data in a<br />

Table-2<br />

Sample Banks – Reporting Style<br />

Bank<br />

Extent of integration<br />

Andhra Bank<br />

Limited<br />

SBH<br />

Limited<br />

Indian Bank<br />

Limited<br />

ICICI bank<br />

Moderate<br />

HDFC<br />

Integrated<br />

South Indian Bank Limited<br />

Stanchart Bank Limited<br />

Standard Bank, Africa Integrated<br />

Source: Websites of respective Banks<br />

limited way. The analysis is based on<br />

3 public sector banks, three private<br />

banks and two foreign banks.<br />

The banks reports have two distinct<br />

aspects i.e., mandatory disclosures<br />

and voluntary disclosures. It is<br />

observed that out of the eight banks<br />

whose reports are analysed, majority<br />

of the banks follow limited integration.<br />

All the banks have incorporated<br />

statements on CSR and corporate<br />

governance in addition to financial<br />

data. It is observed that Indian<br />

Banks have given a note on Basel II<br />

requirements which to some extent<br />

clarify on risk factors such as operational<br />

risk, market risk and investment<br />

risk. These initiatives have been<br />

taken on the basis of policy framework<br />

initiated by the RBI. HDFC<br />

is the only bank in India to comply<br />

the integrated reporting to a great<br />

extent. The best example for the integrated<br />

reporting by Banks can be<br />

Standard Bank, Africa.<br />

What can be integrated reporting<br />

in Banks?<br />

Banks overview and business<br />

model: The Bank’s mission, principal<br />

activities, markets, products and<br />

services; its business model, value<br />

drivers and critical stakeholder dependencies;<br />

and its attitude to risk.<br />

Operating context, including<br />

risks and opportunities: The<br />

commercial, social and environmental<br />

context within which the bank<br />

operates, organization’s ability to<br />

create and sustain value in the short,<br />

medium and long term and the<br />

bank’s key risks and opportunities.<br />

Strategic objectives and strategies<br />

to achieve those objectives:<br />

It sets out how the Banks will measure<br />

achievement and target outcomes<br />

for the short, medium and<br />

long term. It includes risk management<br />

strategies, the uniqueness and<br />

core competencies of the Banks to<br />

convert the forth coming opportunities<br />

into reality.<br />

Governance and remuneration:<br />

It explains the strategies of the<br />

Banks in employing key personnel<br />

and leaders. Recruitment of these<br />

leaders influence the organisational<br />

culture, relationships and ethical<br />

considerations which in turn be-<br />

32 the MANAGEMENT ACCOUNTANT MAY <strong>2015</strong><br />

www.icmai.in

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