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32«Prevention is better than cure» or«What is Good Care Practice?»«Prevention is better than cure». Does this saying soundfamiliar to you? It might well do. It is also used intoothpaste advertising. But what does this phrase haveto do with Metrohm Quality Service? Quite a lot! Goodcare and prevention are important not only for your teeth,but also of course for your analytical instruments fromMetrohm.Nature has given us a set of teeth that are designed to see usthrough all our adult years. Of course, Metrohm doesn’t go quiteso far – figuratively speaking. You can obtain new state-of-the-artanalytical instruments from us at any time. However, when ourcustomers buy a Metrohm instrument, they expect their investmentto be worthwhile and to perform its task reliably for a number ofyears. Because of their high quality, our products are ideally equippedto meet this expectation. Our long-term tests and feedback fromcustomers confirm this high quality time and time again in a veryimpressive way. However, even the best product quality is hardlyenough on its own to be able to guarantee that an instrument willhave a long life. Which takes us back to your teeth.