Download (PDF) - Metrohm

33Preventive care on your part guarantees a firm biteEven if you are lucky and have inherited good teeth from yourparents, you still need to clean your teeth every day and visit yourdentist regularly. After all, only those people who look after theirteeth properly and regularly can be sure of being able to «continuebiting firmly into the future» (as claimed by an advertising sloganfrom Procter & Gamble that is used for blend-a-med toothpaste inGermany).The same applies with regard to your Metrohm instruments.After all, you have decided to buy a top-quality product. But, in orderfor you to be able to carry out your analyses with it over many, manyyears and to be able to rely on the best possible measurement results,it requires careful handling and regular care.Ask yourself what you or your employees in the laboratorycan do regularly to ensure that the performance and accuracy aremaintained over the long term. As an example, sometimes the unexpectedhappens and a chemical is spilled. To prevent any damage,it is important that you give your employees precise instructions onwhat they should do in such cases. Don’t be frightened to point outthe possible consequences and resultant costs. Preventive care andawareness are the key terms here.Alarm systems prevent major damageWe do all we can to make it as easy as possible for you to lookafter your Metrohm instrument. We start on this when we developan instrument. A Metrohm 850 Professional IC system, for example,tells you «itself» when something is not right with the instrument ora measurement is abnormal, and sends you an e-mail. It does notdo this in the form of a cryptic code that you first need to decipher,but in the form of a message in plain language. Our products arebecoming increasingly «more intelligent» and make a significantcontribution to ensuring that a failure never occurs. It is just like yourcar nowadays being able to «tell» you that you need to top up yourengine oil. Ideally, you can resolve the problem yourself and continueto carry out precise work with practically no loss of time. In order toclose the cycle again and to return to our teeth, it should be pointedout that they also have their own alarm system: toothache.