Age-friendly Primary Health Care Centres Toolkit - World Health ...

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AGE-FRIENDLY PRIMARY HEALTH CARE CENTRES TOOLKITIV.2.2 PHC signage audit checklistThis audit may be conducted annually by a trained nurse or PHC worker in order to planimproving actions for the coming next year.Name of the PHC centre:Date of audit: ___/___/______Name of the head of PHC:Address:Characters and backgrounds of signs are of aneggshell, matte or other non-glare finish.Characters and symbols do contrast with theirbackground – light background with dark letters or darkbackground with light letters.The visual display is simple and easy to understand:only key words and phrases, simple shapes and lines,and a few well-chosen words.Common and familiar pictures to the community areused whenever possible – in order to increaserecognition for those with cognitive impairment.Color are used as often as possible to increase theeffectiveness of a picture and emphasize key pointsWhen making signs by hand, heavy black felt-tip pen ona white, off-white, or light yellow, non-glossybackground is usedNon-glare glass for building directories mounted behindglass is used.Braille signage in line with local regulations is providedThe tone of the sign messages is welcoming andcordialYes / NoYes / NoYes / NoYes / NoYes / NoYes / NoYes / NoYes / NoYes / NoADESIGNING SIGNAGEBPLACEMENT OF SIGNAGE108
AGE-FRIENDLY PRIMARY HEALTH CARE CENTRES TOOLKITAll signs are placed at eye levelThere are signs outside the building to identify buildingswith accessible facilitiesThere are signs at main lobbies or main traffic routes toindicate location of centreThere are signs at specific areas of the building that areaccessible and, not only, at specially designed toiletsA consistent room numbering system – with addedfloor number in multi-floor buildings – that is easy forthe user to understand is providedDirectional signs are displayed at places where there isa change of directionEmergency exits are clearly markedYes / NoYes / NoYes / NoYes / NoYes / NoYes / NoYes / NoCSIZE OF LETTERS IN SIGNAGESizes of letters of all signs follow indications provided intable 1, page?Yes / NoDIDENTIFYING PERSONNELPHC centre staff are easily identifiable using namebadges and name boards**There is a name board that includes all staff with jobtitle on duty – including receptionist.***Staff initiates an introduction to a patient who is blind,deaf-blind, or visually impaired by addressing thepatient's name. Staff have to always identify themselvesby name and function and the reason why they arethere, as name badges or uniforms may not be seen bya visually impaired patientYes / NoYes / NoYes / NoRemarks/Suggestions:109
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Age-friendly Primary Health Care Centres Toolkit - World Health ...

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