Age-friendly Primary Health Care Centres Toolkit - World Health ...

AGE-FRIENDLY PRIMARY HEALTH CARE CENTRES TOOLKIT(11) Murray, M. Modernising the NHS Patient Care Access. Brit Med J, 2002; 320:1594- 1596.(12) Park E, Song M. Communication barriers perceived by older hospitalized patientsand nurses in Korea. International Journal of Nursing Studies, 2005; 42 (2):159-166.(13) Schers H, van den Hoogen H, Bor H, Grol R and van den Bosch W Familiaritywith a GP and patients' evaluations of care: A cross-sectional study. FamilyPractice, 2004; 22: 15–19.(14) HealthCare for the Elderly – A Manual for Primary Health Care Workers. WHORegional Publications, Eastern Mediterranean Series No. 10, Alexandria, 1994.(15) Checklist for Buildings and Facilities. Americans with Disabilities Act AccessibilityGuidelines (ADAAG), Washington, D.C., 1992(http://www.access-board.gov/adaag/checklist/a16.html accessed on 22 October2007).(16) Guidelines and space standards for barrier free built environment for disabledand elderly persons. Central Public Works Department, Ministry of Urban Affairs& Employment, India, 1998.112