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Age-friendly Primary Health Care Centres Toolkit - World Health ...

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AGE-FRIENDLY PRIMARY HEALTH CARE CENTRES TOOLKITBelow are the critical core competencies for PHC providers working witholder people. This list can be used as a guide or checklist for identifyingstaff training needs.Communication – refer to tool on communication with older people1. Demonstrate knowledge skills and behaviour necessary tocommunicate effectively with older persons.2. Encourage participation in decisions.3. Assess barriers to seniors’ understanding of information.4. Provide health protection, health promotion and disease preventioninformation.5. Include family member and/or caregivers in teaching/learningactivities.Knowledge1. Demonstrate a knowledge and understanding of age and genderrelated changes and how they impact care.2. Demonstrate an awareness of the sensory changes associated withageing.3. Demonstrate the knowledge of atypical presentations common inold age.Assessment of health status1. Be able to assess the relationship between acute illness and knownchronic illness in older persons.2. Assess health/illness by conducting a complete history.3. Perform a comprehensive physical exam considering the changesassociated with ageing.4. Perform a comprehensive functional assessment including mentalstatus, social support and nutrition.5. Assess the task and stressors of the care giving system of the olderperson.Diagnosis and treatment1. Recognize the commonly occurring conditions associated withageing.2. Implement screening using age-appropriate instruments.3. Plan appropriate interventions based on the assessments.4. Demonstrate an understanding of age appropriate drug use forseniors including knowledge of compliance issues.5. Plan therapeutic intervention to restore and or maintain optimal levelof function.6. Coordinate care with other available health and social services.37

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