PRODUCTIVE COMPUTER INSIGHT LTD - NetSupport Limited
PRODUCTIVE COMPUTER INSIGHT LTD - NetSupport Limited
PRODUCTIVE COMPUTER INSIGHT LTD - NetSupport Limited
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<strong>NetSupport</strong> Notify 2.01Assigning Agents to a DepartmentAgents can be assigned to a department allowing the Notification ConsoleOperator to target alerts to specific departments. An Agent can beassigned to multiple departments, this can be achieved by separatingeach department with a comma i.e. sales,marketing,support.Agents can be assigned to departments during installation in theConfiguration Data Setup dialog or at a later date by running the AgentConfigurator which is stored in the <strong>NetSupport</strong> Notify program folderC:\Program Files\<strong>NetSupport</strong>\<strong>NetSupport</strong> Notify\Agent Config.exe. Youcan also assign Agents to departments by using the configuration optionin the <strong>NetSupport</strong> Deploy tool.Note: If you are using Active Directory you can configure the Agentdepartment based on the logged on user.13