PRODUCTIVE COMPUTER INSIGHT LTD - NetSupport Limited

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NetSupport Notify 2.01acknowledged the Notification. The history items are colour codedaccording to their severity.Note: Double clicking a Notification message brings up the full details ofthe Notification, including the whole message, all the options setat the Console and acknowledgement information.Selected Notification HistoryDisplays details of Agents who have received the selected history item,including the machine name and Username, the Agents department (ifsetup) and the time the Notification was received and acknowledged bythe Agent.ExportAllows you to export the selected Notification to a .csv file.ReuseYou can reuse a Notification, select the required Notification and clickReuse, the Console will appear with details from the selected item.Notes: If the Notification Server is unavailable any scheduled Notificationmessages and Notification history will be lost until the Server is activeagain. If multiple Servers have been created data will still appear forServers that are available. To ensure Notification messages are never lost you will need to backup the Gateway.db file, this is located in the NetSupport Notifyprogram folder.34
NetSupport Notify 2.01Sending Messages via an Internet BrowserNetSupport Notify allows you to send Notification messages via anInternet Browser.With the Notification Console a ‘Web’ folder is created in the installationfolder (usually C:\Program Files\NetSupport\NetSupport Notify) add thisfolder as a Virtual Directory in IIS and then use the URL to sendmessages from your web browser.For more information, please see :www.netsupportsoftware.com/support/td.asp?td=55435
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Page 3 and 4: NetSupport Notify 2.01Welcome to Ne
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Page 9 and 10: NetSupport Notify 2.01Starting the
Page 11 and 12: NetSupport Notify 2.01Configuration
Page 13 and 14: NetSupport Notify 2.01Assigning Age
Page 15 and 16: NetSupport Notify 2.01Installing a
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