PRODUCTIVE COMPUTER INSIGHT LTD - NetSupport Limited

NetSupport Notify 2.01Configuring the Notification ServerA 'Notification Server' or 'Gateway' is designed to run on a machine thatis accessible from both the Console and Agent PCs. It must thereforehave a fixed or static IP address. The Notification Server can be installedas a standalone component on the machine you wish to use, or alongwith other NetSupport components.When performing a NetSupport Notify installation, select the NotificationServer component from the Custom Setup screen. You will also need toset the Server (Gateway) properties in the Configuration Data Setupdialog during installation. After installation you can configure theproperties of the Server in the Gateway Configuration dialog, which canbe launched by right-clicking the Gateway icon in the system tray andselecting Configure Gateway. The dialog can also be accessed from theNotification Server, select {File}{Configure Gateway} from the dropdown menu. Alternatively, you can run the file Pcigwcfg.exe from theNetSupport program folder.The Notification Server is configured with the IP Address of the Gatewaymachine and a Security Key. This must be the same information that isset at both the Console and Agent machine thus validating connectionsbetween the various components.17