PRODUCTIVE COMPUTER INSIGHT LTD - NetSupport Limited

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<strong>NetSupport</strong> Notify 2.01Set a display timerSpecify how long the Notification message should be displayed for.Automatically close after timerThe Notification message will automatically close after the specified timeperiod.User can acknowledge at any timeAllows the Agent to close the Notification message at any time.Sound an audible alertYou can further highlight the message by playing a sound at the Agentmachine.Note: You can set different sounds to distinguish between the alert levelsin the Customise Notifications dialog.SeveritySelect the type of Notification message to send. This can be used toquickly identify the type of message, Critical, Alert, Technical, Message orNews.Note: You can customise the appearance of the Notification message bychanging the caption text and background colour and adding yourown logo. Click the Customise icon in the Console or select{Notifications}{Customise} from the drop down menu.To schedule the Notification to be sent at a later date/time click Scheduleor click Send Now to send the Notification immediately.The Notification Recipients dialog will appear, displaying a list of allServers, departments and connected Agents.28
<strong>NetSupport</strong> Notify 2.01Select the recipients to send the Notification message to, by defaultacknowledgements are recorded in the History dialog, uncheck Recordacknowledgements to History to stop this. Click Send or select Send All tosend to all connected Agents. The Notification message will be displayedon the Agents screen until the User clicks OK or the specified time limitexpires.The Notification Console will display an acknowledgment bar at thebottom of the Console once a message has been sent. This displays areal-time status of the Notification message being acknowledged byAgents.Notes: All Notifications sent are recorded in the History dialog. From hereyou can view full details of all Notifications and recipients, filter thoseof interest and export a summary. You can add, edit and delete Notification Servers via the Console,click the Settings icon in the Console or select {File}{ServerSettings} from the drop down menu.29
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PRODUCTIVE COMPUTER INSIGHT LTD - NetSupport Limited

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