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on the rise - Ussco.com

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. Mind Your BusinessMay <strong>the</strong> ForceBe With YouAmping up your sales forcecan pay lasting dividendsSalespeople staff <strong>the</strong> fr<strong>on</strong>t lines of business <strong>com</strong>municati<strong>on</strong>s,serving as both <strong>the</strong> advance scouts who find newclient revenue and <strong>the</strong> public face of <strong>com</strong>panies whencustomers need assistance. They’re experts at anticipating andfilling needs. But when you’re c<strong>on</strong>sidering expansi<strong>on</strong> and want to add newmembers to your sales force, how do you know if you want to buy what <strong>the</strong>y’re selling?The key, according to experts at United Stati<strong>on</strong>ers, is using a rigorous screening processto find and hire talent with a l<strong>on</strong>g-term view of your firm’s financial future in mind.“Many resellers d<strong>on</strong>’t look at it from <strong>the</strong> beginning and c<strong>on</strong>sider where <strong>the</strong>y want togo, and that’s a key factor for this entire process,” says Phil Barnette, manager of UnitedDealer Training. “We often get emoti<strong>on</strong>al about adding sales people. We hear our <strong>com</strong>petiti<strong>on</strong>is expanding so we think we’ve got to run out and do it, too. But it makes moresense to look at <strong>the</strong> financials.”A Hire PowerAdding salespeople can expand your geographic range, help target and acquire newmarkets and opportunities, and provide a lasting revenue boost to your <strong>com</strong>pany (seetable <strong>on</strong> page 39). But it needs to be approached with cautious deliberati<strong>on</strong>.“When you’re an owner, you’re in hiring mode <strong>the</strong> sec<strong>on</strong>d you open your door,” saysBarnette. “The decisi<strong>on</strong> not to hire can be as devastating as hiring too fast. At <strong>the</strong> sametime, it goes back to your business plan. Lots of business owners d<strong>on</strong>’t have <strong>on</strong>e-year or36 November/December 2009

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