Remembering Dick and Myra Larkin - National Association of ...
Remembering Dick and Myra Larkin - National Association of ...
Remembering Dick and Myra Larkin - National Association of ...
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ExclusivefocusSummer 2009An Official Publication <strong>of</strong> the <strong>National</strong> <strong>Association</strong> <strong>of</strong>Pr<strong>of</strong>essional Allstate Agents, Inc.FEATURES16 <strong>Remembering</strong> <strong>Dick</strong> <strong>and</strong> <strong>Myra</strong> <strong>Larkin</strong>24 The Road Ahead – Canada Here We Come…BY NANCY AND JIM FISH29 Accentuating the Positive…The Exclusivefocus Interviewwith agent Bill Gough32 Reinventing the Wheel…Will the ALI Become Tom Wilson’s Folly?38 Savannah – a Conference to Remember…Reflections <strong>of</strong> a First-Time AttendeeBUSINESS14 How to Keep Clients inthe New EconomyBY DAVID NEUENSCHWANDER21 The Internet InsuranceMarket: Friend <strong>and</strong> Foe?BY LORI REED36 The Magic <strong>of</strong> Newsletters…How to Grow YourReferrals, Increase YourRetention <strong>and</strong> Exp<strong>and</strong>Your Business!BY BILL GOUGH48 Snookered by AllstateHow unsuspecting agents have been trained in broad daylightTECHNOLOGY27 Using Agency Management Tools to Save <strong>and</strong> Earn MoneyBY ZACKERY KNOY44 Has Your Agency Missed the “Paperless Office” Boat?46 Managing Your Communications EquipmentBY DAVID POLITIS52 Banish Your Fax MachineBY STEVE ADAMSDEPARTMENTS6 President’s Letter8 Letters to NAPAA57 MembershipApplication58 NAPAA Market Place62 Advertiser IndexA Magazine for Allstate Agency Owners <strong>and</strong> AllstatePersonal Financial Representatives4 — Exclusivefocus Summer 2009
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