Tullow Oil plc 2011/2012 Corporate Responsibility Report - The Group

Stakeholder engagementENGAGING WITH ANDRESPONDING TO OURSTAKEHOLDERSEvolving our approach in line with the growth of the organisation to betterrespond to stakeholder issues.STRATEGIC IMPORTANCETrust, reputation and relationships are vital to Tullow.Our stakeholders can influence the direction oroutcome of a Tullow project, positively or negatively.We engage at every level of the organisation with arange of stakeholders to help ensure the smoothcontinuation of our business.HIGHLIGHTS FOR THE YEARGLOBALPERCEPTIONS SURVEYCompletion of a reputation survey across eightcountries, canvassing stakeholder perceptions.FIRSTSocially Responsible Investor roadshow in Europe.THREERegional External Affairs Managers recruited.OIL & GASCOURSESFor external stakeholders held in Ghana, Uganda,Kenya, UK, French Guiana and Ethiopia.DETAILED PERFORMANCE INFORMATIONPage 51 provides detailed information on ourperformance against key objectives and our aimsfor 2012/2013.Key engagements in 2011/2012Our growing business sits within an increasingly complexstakeholder landscape, and our stakeholder managementinitiatives must keep pace. We continued to expand ourIntroduction to Oil and Gas courses and built on the successof our first multi-stakeholder forum to hold an environmentfocused event for experts from civil society, policymakers,academics and the SRI community and with members ofTullow’s EHS and operations teams.New initiatives included a stakeholder perceptions survey,canvassing the views of key opinion formers in Uganda, Ghana,the UK, Gabon, French Guiana, Mauritania, Brussels (EU) andthe USA, to ensure we continue to address the right issues.SRI RoadshowIn November 2011 Tullow held its first roadshow for SociallyResponsible Investors in Europe. We provided a focused updateon our approach to corporate responsibility, allowing investorsto ask questions and challenge us on our progress and plansfor the future.Issues discussed included transparency around payments togovernment, implementation of the UK bribery and corruptionlegislation and the setting of meaningful emissions reductionstargets. Feedback from investors was that they appreciated thishonest and clear communication and that they would value anannual meeting of this type.Community engagementNew teams of Community Liaison Officers (CLOs) have beenestablished in Kenya and Ethiopia as our operations begin andexpand in these countries. In Ghana our community work in 2011included targeted engagement activities on the Jubilee Project,TEN Project and oil spill response awareness. CLOs alsoundertook community visits to deepen engagement withTraditional Authorities, deliver important EHS messages, attendtraditional festivals and address emergency response needs instrategic locations. Other initiatives included support to fishingcommunities, training for community health workers andvolunteers, community health screenings and regularinformation sessions with local NGOs, media briefingsand support for community sporting events.60Tullow Oil plc 2011/2012 Corporate Responsibility Report