Health Systems in Action: an eHandbook for Leaders and Managers

Every chapter includes links to online resources so that you can learn more about these
topics. In many cases you will find detailed instructions for steps you can take in your
organization. Each chapter ends with the same three sections: proven practices, a glossary
of terms that might be unfamiliar to you and your team, and a list of references and
resources.
To help you learn more about these topics, every chapter includes links to online
resources, including detailed instructions for steps you can take in your organization.
Every chapter ends with a set of proven practices that you can apply, a glossary of terms
that might be unfamiliar to you and your team, and a list of references and resources.
Our hope is to put everything you need at your fingertips so you can easily and continuously
refine your knowledge of management and leadership and strengthen your skills as a
manager who leads.
Finally, we hope to hear from you. We are interested to know about your experiences
as you use the eHandbook. What have you found most valuable? Is there information
that we should update? Perhaps you have found a resource on the Web that we should
include. Are there any suggestions in the eHandbook that have not worked for you?
There’s a feedback form on the Web that you can use. Or, you can simply drop an email
to HSinAction@msh.org. We’ve spent decades listening to and learning from people
working hard to improve health systems around the world. Please help us to make the
eHandbook as useful for you as it can be.
Thank you, and best wishes as you face challenges, improve health systems, and help save
lives in your communities.
Where to Find Health Systems in Action: An eHandbook for Leaders
and Managers
The handbook is available for download on the Internet at www.msh.org/
resource-center/health-systems-in-action.cfm.
It is also offered on a CD-ROM, which includes several supporting documents, for those
who are unable to access the handbook on the Internet or to download files easily.
For information about how to order one or more copies of the CD-ROM, please go to
Management Sciences for Health’s eBookstore or send an email requesting information
to the MSH bookstore (bookstore@msh.org).
www.msh.org/resource-center/health-systems-in-action.cfm HealtH SyStemS in action
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