Health Systems in Action: an eHandbook for Leaders and Managers

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LLiNs long-lasting insecticide-treated nets LMS Leadership, Sustainability and Management Program LQAS lot quality assurance sampling MAeC Maison l’Arc-en-Ciel MCh maternal and child health MDG Millennium Development Goal MiS management information system MNCh maternal, newborn, and child health MOh Ministry of health MOSt Management and Organizational Sustainability tool MSh Management Sciences for health NGO nongovernmental organization OR operations research Ot opportunities and threats PAC postabortion care PBf performance-based financing PDQ Partnership Defined Quality PePfAR President’s emergency Plan for AiDS Relief (US) PhC primary health care PiP-Ph performance assessment & improvement process—public health PLWA people living with AiDS PMi President’s Malaria initiative PPP public-private partnership PVC polyvinyl chloride QA quality assurance QAP quality assurance project Qi quality improvement RfQ request for quotation Rh reproductive health SBM-R standards-based management and recognition SiSMUNi Sistema de Información Comunal SMARt (criteria) Specific, Measurable, Appropriate, Realistic, and time bound SMARt (financial criteria) Simple Meaningful, Accurate, Relevant, and timely SOPs standard operating procedures Sti sexually transmitted infection SW strengths and weaknesses SWOt (analysis) Strengths, Weaknesses, Opportunities, threats tAi technical Assistance incorporated USAiD US Agency for international Development USG United States Government VCt voluntary counseling and testing VeN vital, essential, nonessential VLDP Virtual Leadership Development Program VPP voluntary pooled procurement VSC voluntary surgical contraception WhO World health Organization WhOPeS WhO Pesticide evaluation Scheme www.msh.org/resource-center/health-systems-in-action.cfm HeAltH SySteMS In ACtIon xx
CHAPteR 1 Achieving Results by Strengthening Health Systems 1. Achieving Results by Strengthening health Systems 2. Leading and Managing: Critical Competencies for health Systems Strengthening 3. Promoting Good Governance in Public and Private health Organizations 4. Planning the Work and Working with the Plan 5. Managing human Resources 6. Managing finances and Related Systems 7. Managing Medicines and health Products 8. Managing information: Monitoring and evaluation 9. Managing health Service Delivery Sylvia Vriesendorp this chapter makes the case for putting people—health managers, providers, and users of health services—at the center of health systems strengthening. When you examine the health system building blocks that contribute to positive health outcomes—leadership and governance, human resources, financial management, health information, supply management, and health service delivery—you will see that none of them can operate without skilled, supported, and motivated people. These people may work in their neighborhoods, in health centers or hospitals, or at all levels of government. This chapter introduces the Framework for People-Centered Health Systems Strengthening, which takes into account the connections between systems and the people who provide and use them. At the center of the framework are the management and leadership skills of the people who design and operate the health management systems needed to deliver efficient, effective, high-quality health services to clients and their communities. © 2010 MANAGeMeNt SCieNCeS fOR heALth HeAltH SySteMS In ACtIon
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Where are we going? 4. PLANNiNG the
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How will we get there? 4. PLANNiNG
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APPenDIX D. Activity Selection Deci
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CHAPteR 6 Managing Finances and Rel
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CHAPteR 8 Managing Information: Mon
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