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3912 reportcomplete final web:layout 1

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ENHANCING THE SERVICE CULTURE:<br />

IOC ADMINISTRATION<br />

Broadly stated, the IOC administration is responsible for<br />

implementing the objectives and strategies expressed by<br />

the IOC leadership, ensuring the continuity of operations,<br />

providing the information needed for decision-making and<br />

generating ideas that enable the IOC to operate effectively<br />

as leader of the Olympic Movement. On a day-to-day basis,<br />

the administration provides services to all Olympic<br />

Movement member organisations in varying capacities.<br />

Many activities support specific programmes such as the<br />

Medical and Scientific department’s coordination of athletes’<br />

health studies or the implementation and management of<br />

the IOC Athlete Career Programme. Other activities are<br />

broader in scope, aimed at ensuring the IOC is equipped to<br />

address challenges of the next quadrennium.<br />

58<br />

Like the organisation it serves, the IOC administration<br />

continued transforming its operations to be more<br />

transparent and customer-oriented in the 2005–2008<br />

period. The administration strived to establish itself as a<br />

modern and highly responsive service organisation by<br />

focusing on five key themes:<br />

Consolidation<br />

Service<br />

Collaboration<br />

Strategic alignment<br />

Core competency development<br />

59

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