chapter 6 george ward based planning - George Municipality

Total % Description Challenges / Backlogservice level.• 0.26% of HH’s use gas forlighting purposes• 1 HH utilize solar energyRefuse removal 2 245 HH’s 98.8%Roads & storm water• 98.8%of HH’s receive refuseremoval services above theminimum service level.• HH’s with refuse removalservices represents 4.1% of allHH.• 1.3% HH’s receiving the serviceless frequent.• 23 HH’s use their own refusedump.• 4 HH’s have no access to refuseremoval servicesBacklog: ±4 HH’s• The backlog include: 4 HH’swith no provision of serviceHousing2 032formalhousingstructures• 89.4% of the housingstructures is formal• 3 HH’s live in informalstructuresBacklog: ± 3 HH’s• The backlog include backyarddwellers and structures ininformal settlementsTo be addedCommunity hallsParks & sport fieldsLibrariesServices by other spheres of governmentMulti-purpose centreTo be addedTo be addedHospitals / ClinicsSchoolsCrèchesPolice stationTable 6.15: Ward 3 Service delivery StatusWARD CUSTOMER SATISFACTION SURVEYThe IDP ward profiling process (undertaken during the end of 2011 and the beginning of 2012), required thoseattending to complete a survey form in which the performance of the municipality and the standard of servicedelivery and infrastructure in the respective ward were to be rated. The table below shows the results of t hissurvey. The “No-response” category highlights the lack of such of facility or lack of access to such facilities withinthe ward, or it can highlight the individuals’ un-awareness of such facilities in the ward.Category: Excellent Satisfactory Poor No ResponseRoads and Storm water:Maintenance of existing Roads 0% 77.78% 22.22% 0.00%Maintenance of Gravel Roads 0% 22.22% 11.11% 66.67%Maintenance of Storm water ducts 0% 22.22% 0% 77.78%Water and Sanitation:Access to water 66.67% 33.33% 0% 0.00%Access to Sanitation 66.67% 33.33% 0% 0.00%Energy:Page | 86