chapter 6 george ward based planning - George Municipality

Total % Description Challenges / Backlogminimum service level.• 1.1% of HH’s have no access tosanitation services.• 11.2% of HH use a bucket toilettoilet facilities.Electricity for lighting 2 168 HH’s 97.2%Refuse removal 2 145 HH’s 96.1%Roads & storm water• HH’s with electricity in the wardrepresents 4% of all HH’s.• 97.2% of HH have access toelectricity .2bove the minimumservice level.• 1 HH’s utilize solar energy• 95.8%of HH’s receive refuseremoval services above theminimum service level.• HH’s with refuse removalservices represents 4% of allHH.• 76 HH’s use a communal refusedump.• 4 HH’s have no access to refuseremoval servicesBacklog: ±58 HH’s• The backlog include: 4 HH’swith no electricity and 53 HH’susing paraffin & candlesBacklog: ±7 HH’s• The backlog includes: 4 HH’swith no provision of serviceand 3HH’s using other means• 14.6% of structures areinformal structuresHousing1 689formalhousingstructures75.711.7% is shacks in thebackyard 2.9 % is in an informalsettlement• The 14.6% informal structuresrepresent 4.2% of all informalstructures within the municipalarea.Backlog: ± 326 HH’s• The backlog include backyarddwellers and structures ininformal settlementsCommunity facilitiesCommunity hallsTo be addedParks & sport fieldsLibrariesServices by other spheres of governmentMulti-purpose centreTo be addedHospitals / ClinicsSchoolsCrèchesPolice stationTable 6.33: Ward 6 Service delivery StatusWARD CUSTOMER SATISFACTION SURVEYThe IDP ward profiling process (undertaken during the end of 2011 and the beginning of 2012), required thoseattending to complete a survey form in which the performance of the municipality and the standard of servicedelivery and infrastructure in the respective ward were to be rated. The table below shows the results of thissurvey. The “No-response” category highlights the lack of such of facility or lack of access to such facilities withinthe ward, or it can highlight the individuals’ un-awareness of such facilities in the ward.Category: Excellent Satisfactory Poor No ResponsePage | 106