The Cranfield MSc Logistics & Supply Chain Management ...

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Career History: Fiat Group Germany AG: Logistics Process Manager - Frankfurt, Germany (Nov 2007 - Aug 2011) Fiat Group is a leading international automobile manufacturer based in Turin with over �56bn of revenue in 2010 and 137,800 employees around the world. � Achieving customer service excellence by re-structuring and optimising logistics processes within a new distribution model for the German market based in local distribution centres. � Decreased the average returns payment cycle by up to 18% by designing a reverse logistics flow within the local distribution centres, implementating new claim rules and an electronic returns process. � Reduced the quality errors by 20% by defining, communicating and implementing inbound and outbound quality KPIs and customer service reporting. � Enhanced the capability of the sales and customer services teams by co-ordinating and delivering logistics process and procedural internal training and external workshops throughout Germany. � Improved delivery performance and customer service, improving communication and information flow by leading regular quality meetings with suppliers (warehouses and transportation providers) and discussing on the basis of KPI the actions plans to be followed. � Minimised time and tracked the success of the implementation of local IT requirements in co-operation with the central IT systems headquarter in Turin (Italy) . Robert Bosch GmbH: Logistics Key Account Manager - Karlsruhe, Germany (Jan 2004 - Oct 2007) The Bosch Group is a leading global supplier in the areas of automotive and industrial technology, consumer goods and building technology. 285,000 associates generated sales of �47.3bn in 2010. � Optimised the service levels, reduced the cases of vehicles off road and increased the customer satisfaction of Italian car manufacturers by categorising stock and re-defining lead times and negotiating new minimum order quantities. � Acted as business liaison with product marketing, product planning and plant disposition to optimise stock, reduce global lead times, and introduce customised packaging. � Enhanced the capability of the Italian and Spanish sales teams by delivering bespoke SAP training. SAP R/3 key user in Logistics module for Italy and Mexico. � Supervised a thesis for a student studying at University Karlsruhe entitled: "Potential Application of Vendor Management Inventory to improve Supply Chain Management in Automotive Aftermarket". Delivered coaching and constructive feedback to support the student's development. Robert Bosch GmbH: Marketing/Sales Trainee - Karlsruhe, Germany (Oct 2002 - Dec 2003) Successfully completed a Trainee Programme covering the roles of Product Planner, Key Account Manager and Product Manager. � Developed in co-operation with the Product Manager and the Factory Planner a Logistics/Marketing tool in order to monitor, rationalise the assortments continuously, based on among others stock rotation, revenue per SKU or product life cycle stand of the items. � Enabled the development of operational efficiency action plans by analysing and generating weekly and monthly reports (KPIs) for the Sales Director and Logistics Manager. � Consistently processed orders efficiently, delivered timely and accurate performance reports and managed pricing and products through the creation of effective communication channels. For more information, or to contact the team about any of our students, visit www.cranfieldsomcareers.info/contactus Page 2 of 2
Name: Mr Jing Huang Nationality: Chinese Languages: � Chinese (Mandarin) Current Course: MSc Logistics and Supply Chain Management Interests: Enjoys playing Football. Bachelor of Business graduate with a solid academic background in business management and professional experience gained in a logistics organisation during internship. Possesses the willingness and ability to lead a team as well as participate as a member. Strengths in teamwork and innovation. Seeking a challenging career in the logistics and supply chain arena. Successfully handled the shipments from China to North America for six months without any mistakes during the internship with Logistics Plus Inc. Captained the winning football team in the Championship of the Second "Soudis" Shanghai College Football Games. Organised the 11th,12th,13th session of Deng Xiaoping Theory and Learning Essay Contest in Shanghai Institute of Foreign Trade. Made it a star project of the Student Union of the School BSc Logistics Management Shanghai Institute of Foreign Trade, Shanghai, China 2007 - 2011 � Details Personal Statement Key Achievements Qualifications: Career History: Curriculum Vitae: Mr Jing Huang Logistics Plus: Operations (Intern) - Shanghai, China (Sep 2010 - Dec 2010) Logistics Plus is a company established to manage the freight logistics for GE Transportation Systems in Erie, Pennsylvania, providing logistics solutions and international supply chain management options to clients in the USA and worldwide. � Developed an understanding of the basic process of freight forwarding by providing operational assistance to the Customer Service Supervisor. � Gained practical experience on 4-Party Logistics Services by dealing with the freight logistics for GE Transportation Systems from US to China. For more information, or to contact the team about any of our students, visit www.cranfieldsomcareers.info/contactus Page 1 of 1
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