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The Cranfield MSc Logistics & Supply Chain Management ...

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�<br />

Career History:<br />

Infosys Limited: Senior Systems Engineer � Bangalore, India (Aug 2007 - Aug 2011)<br />

A global leader in the �next generation��of IT and consulting with revenues of US$6.35bn. Infosys has a global footprint with 65 offices and 63<br />

development centres around the world. Various projects on behalf of Infosys include Kraft Foods and Universal Biscuits<br />

Kraft Foods Inc: Senior Systems Engineer - North America (Oct 2010 - Aug 2011)<br />

Second largest confectionery, food and Beverage Corporation in the world. It markets many brands in more than 155 countries. 12 of its brands<br />

annually earn more than US$1bn worldwide and 40 of its brands are at least 100 years old.<br />

� Led the offshore team to redesign the order fulfilment solution for Kraft foods Inc North America, to incorporate Laser guided vehicle(LGV) in their<br />

warehouses. Current warehouse operations stand at US$220k expense to deliver US$6.8m worth of inventory for five plants. A fully operational system<br />

(over 12 plant locations and 14 mixing canters) throughout North America have an estimated potential to drive US$41.1m in network savings.<br />

� Gathered requirements and created High Level and Detail Level Designs involving the integration points like master data management, automatic production<br />

receivable, inventory creation, rework management, order release, staging, inventory snapshot and cycle counting.<br />

� Ensured the smooth integration of the Kraft WMS system with the LGV controlling applications by applying sound business knowledge, process mapping<br />

and providing technical expertise regarding the application.<br />

� Co-ordinated a multicultural team spanning multiple time zones (India, Italy, USA) to ensure a successful build and testing stage of the project.<br />

� Scripted the new system appreciation, support manual for the application and conducted user training programs for the new application. <strong>The</strong> new<br />

application was rolled out on a pilot basis for one plant and was widely appreciated by the users and received the highest employee level feedback within<br />

the business unit.<br />

� <strong>The</strong> project recorded increased operational time for the warehouse, high utilisation of the assets and overall a more flexible and efficient end of production<br />

line distribution operations.<br />

Kraft Foods Inc: Senior Systems Engineer - North America (Jun 2010 - Sep 2010)<br />

Second largest confectionery, food and Beverage Corporation in the world. It markets many brands in more than 155 countries. 12 of its brands<br />

annually earn more than US$1bn worldwide and 40 of its brands are at least 100 years old.<br />

� QlikTech trained professional in UI design, Data modelling and Server management. Part of the centre of excellence for BI (in-memory analytics) at Infosys.<br />

� Enhanced the capability and competence of new recruits by organising relevant training sessions. Worked on data extraction, modelling and reporting in<br />

<strong>Supply</strong> chain domain.<br />

� Built a Proof of Concept for sales (B2B) system involving Orders, Customer, Inventory and Invoice related matrices. <strong>The</strong> application helped in<br />

understanding and gaining visibility into performance of sales teams, Identify opportunities for revenue growth in among mix of customers, product etc and<br />

ability to drill down into the data to effectively manage the business and make informed and timely decisions.<br />

� Created the data model and reports for IGPS pallet tracking, utilisation, shipment history and invoice reconciliation. <strong>The</strong> project was implemented to<br />

reconcile the invoice sent by IGPS to match with the shipment history in the warehouse.<br />

National Biscuit Company (NABISCO): Software Engineer - North America (Aug 2007 - May 2010)<br />

An American brand of cookies and snacks. <strong>The</strong> company is a subsidiary of Illinois-based Kraft Foods.<br />

� Satisfactorily resolved daily planning and procurement issues by actively communicating with the Master Scheduler, Planner and the Buyers. Experienced in<br />

root cause analysis of existing planning system and providing Support/Issue reduction plans to clients and also performing GAP Analysis and feasibility<br />

studies for continuous improvement of the Process.<br />

� Managed the master production schedule, maintained the vendor details, BOM, contracts and the releases against each, along with maintaining the inventory<br />

in sync across these applications to ensure the smooth operation of the planning and scheduling activities.<br />

� Consistently achieved SLAs (Service Level Agreements) by managing and monitoring the delivery of change requests and ensuring adherence to timescales.<br />

� Improved application efficiency by fine tuning batch jobs, implementing bug fixes and performing impact analysis along with detail design for enhancements<br />

in the application.<br />

� Ensured ongoing adherence monitoring to regulatory requirements by creating internal and external reports for monthly, quarterly and annual audits for SOX<br />

compliance.<br />

� Enhanced the understanding and capability of new recruits by creating presentations and delivering technical and business process training on Demand<br />

Forecasting, Sales and Operations Planning, Master Scheduling, Materials Requirements Planning and Procurement.<br />

For more information, or to contact the team about any of our students, visit www.cranfieldsomcareers.info/contactus Page 2 of 2

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