Annual Report 2012

Corporate Social Responsibility• Fundamental CSR PhilosophySince the establishment of the Nippon Express Group, we haveexpanded our business both in Japan and overseas,contributing to the development of industries and improvementin quality of life by delivering goods all over the world.As a company that uses public infrastructure such asroads, rails, and seaports for its business, we are aware of ourresponsibility towards society at both the local and global levels.It is very important for us to have high ethical standards beyondcompliance with the law, and to act in a socially responsible way.Thus, recognizing our social responsibility, we have setthe key strategies in the Nippon Express Group CorporateStrategy 2012 as “Growth as a Global Logistics Company,”“Promotion of Strategic Environmental Management,”“Enhancement of Management Infrastructure,” and “Promotionof Corporate Social Responsibility (CSR) Management,” andwe will strive to implement them. The Nippon Express Groupwill continuously contribute to society through logistics and doour utmost to live up to its trust.In April 2012, the Nippon Express Environmental Charterwas revised to the Nippon Express Group Environmental Charter,positioning it as aset of policies thatall group companiesshould comply with.Nippon ExpressGroup as a wholefulfils itsresponsibility for theglobal environment.Nippon Express Group Environmental Charter• Revisions to the Nippon Express Group Charter of ConductFollowing the publication of ISO26000 (international standardsregarding social responsibility) in November 2010, the NipponExpress Group revised the Nippon Express Charter ofConduct (April 2011) based on recent changes related tocorporate social responsibility (CSR). The original NipponExpress Charter of Conduct, applicable only to NipponExpress Co., was revised as the Nippon Express GroupCharter of Conduct, and now embraces all Group affiliates inJapan and overseas.While clearly stipulating respect for human rights,interactive communication with myriad stakeholders, therespect for employee diversity essential to businessglobalisation and other initiatives, the Nippon Express GroupCharter of Conduct also promotes conduct exceeding CSRrequirements throughout the supply chain in a manner theGroup is well positioned to implement.* Refer to the Nippon Express Homepage to view the Nippon ExpressGroup Charter of Conduct.http://www.nipponexpress.com/about/corporate/charter/index.html• Environmental InitiativesAs a professional logistics group, we will contribute to societyby delivering goods to people around the world, while strivingto achieve more energy-efficient “Earth-friendly logistics.”Continuous assistance for rehabilitationand reconstructionAs progress was made in rehabilitation and reconstructionin the aftermath of the Great East Japan Earthquake, thenature of activities offered by our company also changedfrom emergency evacuation assistance to continuous lifesupport assistance.In March 2011, we provided transportation for thecollective relocation of residents from Futabamachi,Fukushima Prefecture who had taken refuge at theSaitama Super Arena. In April, we drained water withpump vehicles in the coastal areas where floodgates hadbeen destroyed. Later, we were also engaged in removingfloating cranes stranded at Miyako Port in IwatePrefecture, transporting power plant equipment lent fromthe government of Thailand, and transportingmanufacturing equipment to and from factories affected.From December 2011, responding to requests from localgovernments in the affected area, we transported about2,300 tons of rubble (disaster waste) to disposing facilities inareas willing to receive the rubble. (as of March 2012)Employees from various regions were dispatched tosupport operations at affected Nippon Express offices.Voluntary activities by employees have been increasinglywidespread, such as “Tohoku Reconstruction SupportVolunteer Activities” launched by employees and theirfamily members in the Kanto area.NIPPON EXPRESS Annual Report 201213