Critical Incident Manual - Ministry of Education

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Guidelines for Developing a Critical Incident Management Plan for a Safe School Environment• Teachers must remain with their classes until clearance is given that it is safe toreturn to classes.• Arrangements must be made for contacting parents to let them know where theirchildren have been evacuated to and that they are safe.Ministry of Education 2007 / 38
Guidelines for Developing a Critical Incident Management Plan for a Safe School EnvironmentTimeline for RecoveryThe successful management of critical incidents is dependent on the school takingappropriate actions and providing the necessary support during and after the incident.Schools need to be mindful of the following timeliness for recovery and the activities thatneed to be undertaken to effect recovery.Within 24 hours:• Ensure safety of students and staff;• Contact relevant authority, emergency services;• Gather the facts;• Manage the media;• Keep staff and parents informed;• Arrange for and execute debriefing for all relevant persons in specified areas;• Arrange recovery room.Within 24-72 hours:• Provide opportunities for staff and students to talk about the incident;• Provide support to staff and students;• Arrange counselling as necessary;• Keep parents informed;• Restore normalcy as soon as possible.Within seven-30 days:• Continue to monitor the situation;• Identify behavioural changes and possible post-traumatic stress behaviour, referringindividuals if necessary, to appropriate service providers for intervention;• Monitor physical and mental health of all stakeholders;• If the critical incident involved death, facilitate discussion of the welfare of affectedstudents or staff;• Access resource personnel where necessary.Ministry of Education 2008 / 39
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Appendix CGuidelines for Developing
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Appendix GGuidelines for Developing
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Appendix IGuidelines for Developing
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Critical Incident Manual - Ministry of Education

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