Critical Incident Manual - Ministry of Education
Critical Incident Manual - Ministry of Education
Critical Incident Manual - Ministry of Education
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Guidelines for Developing a <strong>Critical</strong> <strong>Incident</strong> Management Plan for a Safe School Environment<strong>Incident</strong>: Utility FailurePotential OutcomesDisruption in planned programmes and possible injury to life and property.Pre-plan Action• Know the location <strong>of</strong> all power lines, telephone lines and sewer lines.• Develop a contingency plan for when there is failure <strong>of</strong> any <strong>of</strong> the utilities.• Have sample letter on file for informing parents and other stakeholders.Immediate Action• Assess the situation.• Contact the police and emergency services if necessary.• Notify staff and students <strong>of</strong> the failure.• Get in touch with appropriate service providers.• Activate the CIMT if necessary.• Determine whether classes should be suspended and students dismissed.• Notify parents if classes are suspended.• Notify media if deemed appropriate.Follow-up Action• Document the incident. Complete appropriate forms, file, send to the <strong>Ministry</strong> <strong>of</strong><strong>Education</strong>.• Review situation and make improvements to response mechanisms if necessary.<strong>Ministry</strong> <strong>of</strong> <strong>Education</strong> 2008 / 93
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