Qualification Specification - Cache

SHC 51: Use and develop systems that promote communicationSHC 51: Use and develop systems that promotecommunicationUnit reference F/602/2335 Level 5Credit value 3 GLH 24Unit aimThe purpose of this unit is to assess the learner’s knowledge,understanding and skills required to develop communication systems formeeting individual outcomes and promoting partnership working. The unitexplores the challenges and barriers to communication and theimportance of effective management of information.Learner name:CACHE Centre no:CACHE PIN:ULN:Learning outcomesThe learner will:Assessment criteriaThe learner can:Evidencerecorde.g. pagenumber &methodAssessorjudgementachievedInitial and dateLearning outcomes 1, 2, 3 and 4 must be assessed in real work environments by avocationally competent assessor.1. Be able to address the rangeof communicationrequirements in own role.1.1. Review the range of groupsand individuals whosecommunication needs mustbe addressed in own job role.1.2. Explain how to supporteffective communicationwithin own job role.1.3. Analyse the barriers andchallenges to communicationwithin own job role.1.4. Implement a strategy toovercome communicationbarriers.1.5. Use different means ofcommunication to meetdifferent needs.© CACHE 2013 Version 6.0 31