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Qualification Specification - Cache

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SHC 51: Use and develop systems that promote communicationLearning outcomesThe learner will:Assessment criteriaThe learner can:Evidencerecorde.g. pagenumber &methodAssessorjudgementachievedInitial and date2. Be able to improvecommunication systems andpractices that supportpositive outcomes forindividuals.2.1. Monitor the effectiveness ofcommunication systems andpractices.2.2. Evaluate the effectiveness ofexisting communicationsystems and practices.2.3. Propose improvements tocommunication systems andpractices to address anyshortcomings.2.4. Lead the implementation ofrevised communicationsystems and practices.3. Be able to improvecommunication systems tosupport partnershipworking.3.1. Use communication systemsto promote partnershipworking.3.2. Compare the effectiveness ofdifferent communicationssystems for partnershipworking.3.3. Propose improvements tocommunication systems forpartnership working.4. Be able to use systems foreffective informationmanagement.4.1. Explain legal and ethicaltensions between maintainingconfidentiality and sharinginformation.4.2. Analyse the essential featuresof information sharingagreements within andbetween organisations.4.3. Demonstrate use ofinformation managementsystems that meet legal andethical requirements.© CACHE 2013 Version 6.0 32

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