RFP (Before Pre-Bid) - RISL - Government of Rajasthan

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13ContentsAbbreviations & Definitions .......................................................................................... 61. INVITATION FOR BIDS (IFB) & NOTICE INVITING BID (NIB) ............................ 92. PROJECT PROFILE & BACKGROUND INFORMATION .................................. 113. PRE-QUALIFICATION / ELIGIBILITY CRITERIA ............................................... 144. SCOPE OF WORK, DELIVERABLES AND TIMELINES ................................... 194.1. Detailed Scope of Work (SOW) ..................................................................... 194.2. Major Roles & Responsibilities of RISL/ DoIT&C......................................... 254.3. Project Deliverables, Milestones & Time Schedule ..................................... 265. INSTRUCTION TO BIDDERS (ITB) .................................................................... 285.1. Sale of Bidding/ Tender Document ............................................................... 285.2. Pre-bid Meeting/ Clarifications ...................................................................... 285.3. Changes in the Bidding Document ............................................................... 295.4. Period of Validity of Bids ............................................................................... 295.5. Format and Signing of Bids: ......................................................................... 305.6. Cost & Language of Bidding ......................................................................... 355.7. Alternative/ Multiple Bids ............................................................................... 365.8. Bid Security .................................................................................................... 365.9. Deadline for the submission of Bids ............................................................ 385.10. Withdrawal, Substitution, and Modification of Bids ................................. 385.11. Opening of Bids .......................................................................................... 385.12. Selection Method ........................................................................................ 395.13. Clarification of Bids .................................................................................... 395.14. Evaluation & Tabulation of Technical Bid ................................................. 405.15. Evaluation & Tabulation of Financial Bids ................................................ 425.16. Correction of Arithmetic Errors in Financial Bids .................................... 435.17. Comparison of rates of firms outside and those in Rajasthan ............... 435.18. Price/ purchase preference in evaluation ................................................. 44Seal & Signature of the Auth. Sign. Page 2 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-136.9. Supplier’s/ Selected Bidder’s Responsibilities ............................................ 636.10. Purchaser’s Responsibilities ..................................................................... 646.11. Contract Price .............................................................................................. 646.12. Recoveries from Supplier/ Selected Bidder .............................................. 646.13. Taxes & Duties ............................................................................................ 646.14. Copyright ..................................................................................................... 656.15. Confidential Information ............................................................................. 656.16. Sub-contracting ........................................................................................... 666.17. Specifications and Standards .................................................................... 666.18. Packing and Documents............................................................................. 686.19. Insurance ..................................................................................................... 686.20. Transportation ............................................................................................. 686.21. Extension in Delivery Period and Liquidated Damages (LD) .................. 696.22. Authenticity of Equipment.......................................................................... 716.23. Warranty....................................................................................................... 726.24. Patent Indemnity ......................................................................................... 736.25. Limitation of Liability .................................................................................. 746.26. Force Majeure .............................................................................................. 746.27. Change Orders and Contract Amendments.............................................. 756.28. Termination .................................................................................................. 766.29. Settlement of Disputes ............................................................................... 777. SPECIAL TERMS AND CONDITIONS OF TENDER & CONTRACT ................. 797.1. Payment Terms and Schedule ...................................................................... 797.2. Service Level Standards/ Requirements/ Agreement: ................................ 807.3. Manpower Deployment: ................................................................................. 837.4. Change Requests/ Management ................................................................... 83ANNEXURE 1: BILL OF MATERIAL (BOM)............................................................... 85ANNEXURE-2: TECHNICAL SPECIFICATIONS ....................................................... 88Seal & Signature of the Auth. Sign. Page 4 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13ANNEXURE-3: TECHNICAL RESOURCES ............................................................ 104ANNEXURE 4: PRE BID QUERIES FORMAT ......................................................... 105ANNEXURE-5: BIDDER’S AUTHORIZATION CERTIFICATE ................................. 106ANNEXURE-6: CERTIFICATE OF CONFORMITY/ NO DEVIATION ...................... 107ANNEXURE-7: DECLARATION BY BIDDER .......................................................... 108ANNEXURE-8: MANUFACTURER’S AUTHORIZATION FORM (MAF) .................. 109ANNEXURE-9: UNDERTAKING ON AUTHENTICITY OF EQUIPMENTS .............. 110ANNEXURE-10: COMPONENTS OFFERED – BOM .............................................. 111ANNEXURE 11: SELF-DECLARATION ................................................................... 112ANNEXURE-12: COVERING LETTER – TECHNICAL BID ..................................... 113ANNEXURE-13: FINANCIAL BID COVER LETTER & FORMAT ............................. 114ANNEXURE-14: BANK GUARANTEE FORMAT ..................................................... 119ANNEXURE-15: DRAFT AGREEMENT FORMAT................................................... 124ANNEXURE-16: FORMAT FOR SUBMISSION OF PROJECT REFERENCES FORPRE-QUALIFICATION EXPERIENCE ..................................................................... 127ANNEXURE-17: MEMORANDUM OF APPEAL UNDER THE RTPP ACT, 2012 .... 128ANNEXURE 18: DETAILED LIST OF RajSWAN POP ............................................. 129ANNEXURE-19: UNDERTAKING OF MANPOWER STRENGTH ........................... 136ANNEXURE-20: TENDER FORM ............................................................................ 137ANNEXURE-21: OEM WARRANTY FORM ............................................................. 138ANNEXURE 22: DISTRICT WISE LIST OF TEHSILS ............................................. 139Seal & Signature of the Auth. Sign. Page 5 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13ActAuthorizedSignatoryAbbreviations & DefinitionsThe Rajasthan Transparency in Public Procurement Act, 2012 (ActNo. 21 of 2012) and Rules theretoThe bidder’s representative/ officer vested (explicitly, implicitly, orthrough conduct) with the powers to commit the authorizingorganization to a binding agreement. Also called signing officer/authority having the Power of Attorney (PoA) from the competentauthority of the respective Bidding firm.BGBank GuaranteeBid/ e-BidA formal offer made in pursuance of an invitation by a procuring entityand includes any tender, proposal or quotation in electronic formatBid Security A security provided to the procuring entity by a bidder for securing thefulfillment of any obligation in terms of the provisions of the biddingdocuments.BidderAny person/ firm/ agency/ company/ contractor/ supplier/ vendorparticipating in the procurement/ bidding process with the procuremententityBidding Document Documents issued by the procuring entity, including any amendmentsthereto, that set out the terms and conditions of the given procurementand includes the invitation to bidBoDBoard of DirectorsBoMBill of MaterialBoQ Bill of Quantity is an XLS format of financial bid to be uploaded on e-procurement portal.Business Day A Working Day from 09:30 AM to 06:00 PM except RajasthanGovernment Holidays.CMCContract Monitoring CommitteeCompetent An authority or officer to whom the relevant administrative or financialAuthoritypowers have been delegated for taking decision in a matter relatingto procurement. MD, RISL in this bidding document.Contract/ProcurementContractContract/ ProjectPeriodA contract entered into between the procuring entity and a successfulbidder concerning the subject matter of procurementThe Contract/ Project Period shall commence from the date of issue ofWork order till 5 Years of Operations & Maintenance Services aftercommissioning of the project.Commercial Off The Shelf SoftwareA calendar day as per GoR/ GoI.COTSDayDeitY, GoIDepartment of Electronics and Information Technology, Government ofIndiaDoIT&C Department of Information Technology and Communications,Government of Rajasthan.eGRAS Online Government Receipts Accounting System (e-GRAS) is an e-Governance Initiative of Government of Rajasthan under Mission ModeProject category and is part of Integrated Financial ManagementSystem (IFMS). eGRAS facilitates collection of tax/ non-tax revenue inboth the modes: online as well as manual. All types of governmentSeal & Signature of the Auth. Sign. Page 6 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13revenue may be deposited online using this website:https://egras.raj.nic.in/ETDCElectronic Testing & Development CenterEMDEarnest Money DepositEndpointA device (along with hardware and software) capable of connecting toVC in a point-to-point or multiparty video conference.FOR/ FOBFree on Board or Freight on BoardGoI/ GoRGovt. of India/ Govt. of RajasthanGoodsAll articles, material, commodities, electricity, livestock, furniture,fixtures, raw material, spares, instruments, software, machinery,equipment, industrial plant, vehicles, aircraft, ships, railway rollingstock and any other category of goods, whether in solid, liquid orgaseous form, purchased or otherwise acquired for the use of aprocuring entity as well as services or works incidental to thesupply of the goods if the value of services or works or both doesnot exceed that of the goods themselvesICTInformation and Communication Technology.IFBInvitation for Bids (A document published by the procuring entityinviting Bids relating to the subject matter of procurement and anyamendment thereto and includes notice inviting Bid and request forproposal)INRIndian RupeeISIIndian Standards InstitutionISOInternational Organization for StandardizationITInformation TechnologyITBInstruction to BiddersLDLiquidated DamagesLoILetter of IntentMCU A device (along with hardware and software) capable ofinterconnecting VC users in a point-to-point or multiparty videoconference.NCBA bidding process in which qualified bidders only from within India areallowed to participateNeGPNational e-Governance Plan of Government of India, Department ofInformation Technology (DIT), Ministry of Communications andInformation Technology (MCIT), New Delhi.NIBNotice Inviting BidNotification A notification published in the Official GazetteOEMOriginal Equipment ManufacturerPANPermanent Account NumberPBGPerformance Bank GuaranteePCProcurement/ Purchase CommitteePQPre-QualificationProcurementProcessThe process of procurement extending from the issue of invitation toBid till the award of the procurement contract or cancellation of theprocurement process, as the case may beSeal & Signature of the Auth. Sign. Page 7 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13Procurement/ PublicProcurementProject SitePSD/ SDPurchaser/TenderingAuthority/ ProcuringEntityRajSWAN/ RSWANRISLRSDCRVATServicesSLAState GovernmentState PublicProcurement PortalSTQCSubject Matter ofProcurementTINTPAVAT/ CenVATVCWO/ POThe acquisition by purchase, lease, license or otherwise of works,goods or services, including award of Public Private Partnershipprojects, by a procuring entity whether directly or through an agencywith which a contract for procurement services is entered into, but doesnot include any acquisition without consideration, and “procure” or“procured” shall be construed accordingly.Wherever applicable, means the designated place or places.Performance Security Deposit/ Security DepositPerson or entity that is a recipient of a good or service provided by aseller (bidder) under a purchase order or contract of sale. Also calledbuyer. RISL in this RFP document.Rajasthan State Wide Area NetworkRajCOMP Info Services LimitedRajasthan State Data Centre, New IT Building, JaipurRajasthan Value Added TaxAny subject matter of procurement other than goods or works andincludes physical, maintenance, professional, intellectual, consultancyand advisory services or any service classified or declared as such bya procuring entity and does not include appointment of any personmade by any procuring entityService Level Agreement is a negotiated agreement between twoparties wherein one is the customer and the other is the serviceprovider. It is a service contract where the level of service is formallydefined. In practice, the term SLA is sometimes used to refer to thecontracted delivery time (of the service) or performance.Government of Rajasthan (GoR)http://sppp.raj.nic.inStandardization Testing and Quality Certification, Govt. of IndiaAny item of procurement whether in the form of goods, services orworksTax Identification NumberThird Party AuditorsValue Added Tax/ Central VATPoint-to-point or multiparty video conferenceWork Order/ Purchase OrderSeal & Signature of the Auth. Sign. Page 8 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13Date/ Time/ Place ofTechnical Bid OpeningDate/ Time/ Place ofFinancial Bid OpeningBid ValidityNote: Date: 08 October 2013 Time: 04:00 PM Place: RISL, Board Room, First Floor, Yojana Bhawan, C-Block,C-Scheme, Jaipur-302005 (Rajasthan)Will be intimated later to the Technically qualified bidders180 days from the bid submission deadline1) Bidder (authorized signatory) shall submit their offer on-line in Electronic formats both for technicaland financial proposal. However, DD/Banker Cheque/ copy of Cash Receipt or Online Transactionreceipt for Tender Fees, RISL Processing Fees and Bid Security should be submitted physicallyat the office of Tendering Authority as prescribed in NIB and scanned copy of same should alsobe uploaded along with the technical bid/cover.2) * In case, any of the bidders fails to physically submit the Banker’s Cheque/ Demand Draft forTender Fee, Bid Security, and RISL Processing Fee up to 03:00 PM on 08 October 2013, theirBid shall not be accepted. The Banker’s Cheque/ Demand Draft for Bidding document fee, RISLProcessing Fee and Bid Security should be drawn in favour of “Managing Director, RajCOMP InfoServices Ltd.” payable at “Jaipur” from any Scheduled Bank.3) To participate in online bidding process, Bidders must procure a Digital Signature Certificate (TypeIII) as per Information Technology Act-2000 using which they can digitally sign their electronic bids.Bidders can procure the same from any CCA approved certifying agency, i.e. TCS, Safecrypt,Ncode etc. Bidders who already have a valid Digital Signature Certificate (DSC) need not procurea new DSC. Also, bidders must register on http://eproc.rajasthan.gov.in (bidders already registeredon http://eproc.rajasthan.gov.in before 30-09-2011 must register again).4) RISL will not be responsible for delay in online submission due to any reason. For this, bidders arerequested to upload the complete bid well in advance so as to avoid 11th hour issues like slowspeed; choking of web site due to heavy load or any other unforeseen problems.5) Bidders are also advised to refer "Bidders Manual Kit" available at eProc website for further detailsabout the e-Tendering process.6) Training for the bidders on the usage of e-Tendering System (eProcurement) is also beingarranged by DoIT&C, GoR on a regular basis. Bidders interested for training may contact e-Procurement Cell, DoIT&C for booking the training slot.Contact No: 0141-4022688 (Help desk 10 am to 6 pm on all working days)EMail: eproc@rajasthan.gov.inAddress: e-Procurement Cell, RISL, Yojana Bhavan, C-Scheme, Jaipur, India7) The procuring entity reserves the complete right to cancel the bid process and reject any or all ofthe Bids.8) No contractual obligation whatsoever shall arise from the bidding document/ bidding processunless and until a formal contract is signed and executed between the procuring entity and thesuccessful bidder.9) Procurement entity disclaims any factual/ or other errors in the bidding document (the onus ispurely on the individual bidders to verify such information) and the information provided thereinare intended only to help the bidders to prepare a logical bid-proposal.10) The provisions of RTPPA Act 2012 and Rules thereto shall be applicable for this procurement.Furthermore, in case of any inconsistency in any of the provisions of this bidding document withthe RTPP Act 2012 and Rules thereto, the later shall prevail.-sd-Managing Director (RISL)Seal & Signature of the Auth. Sign. Page 10 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-132. PROJECT PROFILE & BACKGROUND INFORMATION2.1 Project Profile:It is proposed to provide video conferencing facility up to Tehsil level Offices. Out of 312Tehsils, 33 Tehsil offices are collocated with District HQ. The RajSWAN bandwidth shallbe used for setting-up of video conference facility up to Tehsil level Offices in Rajasthan.2.2 Project Overviewa) Project Objective:To cater the information and communication requirements of the state governmentoffices by establishing VC facility and to support the administration in day-to-day work,operations and bring speed, efficiency, reliability and accountability in overall system ofGovernment-to-Government (G2G) functioning.b) Project Implementation & Management AgencyRajComp Info Services Limited (RISL) formerly RajCOMP, is assigned for projectmanagement & implementation of the project. RISL is a fully owned company ofGovernment of Rajasthan. It operates under the aegis of Government of Rajasthan.c) Existing Video Conference Solution & Infrastructure:a) The RajSWAN at SHQ, Jaipur has Cisco MSE8000 Multipoint Control Unit (MCU)with Ten 1080p ports capacity.b) The NICNET network is established in Rajasthan with video conferencing facility ateach district. It has Polycom MCU with 720p HD VC system at Collectorate Office,Jaipur and Polycom HDX 7002XL system end-point equipment(s) at district level.d) Brief Technical Solution Requirementsa) The bidder is required to provide the technical solution as per the Technicalrequirements and Scope of Work provided in this bidding document.b) The desktop based HD quality video conference solution to be deployed should bea de-centralized (distributed) architecture.c) At SHQ, two MCU’s (1+1 mode) shall be provided. The MCUs at SHQ should alsoserve local, intra and inter-district video call/ conference. Remaining 32 districts shallbe provided with one MCU each (at 32 RajSWAN PoPs) to cater local, intra/interdistrictvideo call/ conference.d) It is required to setup centralized servers at SHQ for centralized repository of VClicenses, authentication of users, hosting VC soft client etc.e) The solution should have firewall traversal functionality for VC through internet.Seal & Signature of the Auth. Sign. Page 11 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13f) The solution should have centralized recording and streaming server at SHQ.g) It is required to supply & install All-in-one PC’s for VC services at project locations.h) It is also required to set-up a board-room solution integrated with proposed VCsolution with eight display units.i) The pictorial representation of the architecture for setting-up of video conferencesolution/ facility in Rajasthan state is as under:MCUNIC, DelhiDesktop based MultipleVideo Conference GroupBoard Room VC SolutionRSDC,JaipurRecording& StreamingLaptopInternetIpadNICNETSecLAN10 port, 1080pMCU RSWANSHQ PoPRSWANMCU1RajVCFirewallMCU2 TraversalRajVCSmartphonesPC80 port, 720pMCUNIC, JaipurNICNETVC EPNICDHQ PoPRSWANVC EPNICDHQ PoPRSWANVC EPNICDHQ PoPRSWANMCUDistrict1RajVCMCURajVCDistrict2…..District 32MCURajVCDesktopwith VCkitBHQ1VC soft client1TehsilOffice1VC soft client2All-in OnePC1BHQ2VC soft client50TehsilOffice2VC soft client51BHQ240VC soft client200TehsilOffice 300VC soft client300All-in OnePC500Multiparty Video Conference Facility at Tehsil/Block level in Rajasthanj) For detailed technical solution requirements, bidders may refer to subsequentchapters/ sections of this bidding document, specifically Chapter-4 (Scope of work).Seal & Signature of the Auth. Sign. Page 12 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-132.3 RajSWAN DetailsThe proposed video conference solution is to be implemented over RajSWAN. M/sBharti Airtel Limited (Lead Bidder) in consortium with M/s. Bharti Airtel Services Limited,Jaipur and M/s Trimax IT Infrastructure & Services Limited, Mumbai (ConsortiumPartner), is RajSWAN Operator for the RajSWAN Project. BSNL, the Bandwidth ServiceProvider for RajSWAN, has provided bandwidth through fixed Wired Line(OFC/Copper). The bandwidth constitutes both MLLN and Non-MLLN circuits.The RajSWAN is implemented over tree architecture. The Vertical segment ofRajSWAN is composed of a total of 273 vertical PoPs spreading to all District (DHQs)and Blocks (BHQs). Under Vertical segment of the RajSWAN: The SHQ PoP (SDC) is linked with all the DHQ PoPs using Point to Point(PTP) 4Mbps Leased circuits and Each DHQ PoP is linked with all the respective BHQ PoPs over Point to Point(PTP) 2Mbps Leased circuits.Under Horizontal segment of RajSWAN each of the approx. 3500 GoR offices at Districtand Block Level are being linked with respective Vertical PoPs either through LeasedLine/OFC/Cat6.The RajSWAN network is also integrated with NICNET and SecLAN.Seal & Signature of the Auth. Sign. Page 13 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-133. PRE-QUALIFICATION / ELIGIBILITY CRITERIA3.1 A bidder participating in the procurement process shall possess the followingminimum pre-qualification/ eligibility criteria.Sl.No.BasicRequirementSpecific RequirementsDocumentsRequired1 Legal Entity The bidder should be a Proprietorshipfirm duly registered either under theRajasthan Shops & CommercialEstablishments Act, 1958 or any otherAct of State/ Union, as applicable fordealing in the subject matter ofprocurementCopy ofCertificate ofIncorporationand CompanyRegistrationCertificate, asapplicable.2 Financial:Turnoverfrom IT/ITeS3 Financial: NetWorthORA company registered under IndianCompanies Act, 1956ORA partnership firm registered underIndian Partnership Act, 1932.Note: Consortium of firms is notallowed.Annual Turnover of the bidder fromIT/ITeS during each of the last threefinancial years, i.e., from 2009-2010 to2011-12 (as per the last publishedaudited balance sheets), should be atleast Rs. 90 crores.The net worth of the bidder in the lastthree financial year, i.e. from 2009-2010to 2011-12 (as per the last publishedaudited balance sheets), should be‘Positive’ in each financial year.CA Certificatewith CA’sRegistrationNumber andSealCA Certificatewith CA’sRegistrationNumber andSeal4 TechnicalCapabilityThe bidder must have successfullycompleted at least one project of similarnature, not less than the amount Rs. 3Crores (Rupees Three Crores), ingovernment/ semi-governmentorganization / fully owned governmentPSU’s/Nationalized Banks in IndiaSeal & Signature of the Auth. Sign. Page 14 of 147As perAnnexure-16ANDWorkCompletion

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13Sl.No.BasicRequirementSpecific RequirementsDocumentsRequiredduring the last four financial years from2009-10 to 2012-13.Certificates fromthe client;ORORThe bidder must have successfullycompleted at least two project of similarnature of total amount Rs. 3 Crores(Rupees Three Crores), in government/semi-government organization / fullyowned government PSU’s/NationalizedBanks in India during the last fourfinancial years from 2009-10 to 2012-13.*Similar nature means successfulsupply, installation and commissioningof video conference solution of minimum50 Port HD MCU and 50 HD VC endpointsWork Order +Self Certificateof Completion(Certified by theStatutoryAuditor);ORWork Order +PhaseCompletionCertificate fromthe clientshowingacceptance ofcompletion ofsupply andinstallation5 TaxregistrationandclearanceThe bidder should have a registerednumber ofi. VAT/ CST where his business islocatedii. Service Taxiii. Income Tax / PAN number.The bidder should have cleared hisVAT/ CST dues up to March 2013 to theState Government.Copies ofrelevantcertificates ofregistrationVAT/ CSTclearancecertificate fromthe CommercialTaxes Officer ofthe Circleconcerned6 Certifications The bidder must possess, at the time ofbidding, a valid ISO 9001:2008Certification.7 MandatoryUndertakingBidder should: -a) not be insolvent, in receivership,bankrupt or being wound up, notSeal & Signature of the Auth. Sign. Page 15 of 147Copy of a validcertificateA Self Certifiedletter on bidder’sletter head duly

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13Sl.No.BasicRequirementSpecific RequirementsDocumentsRequired8 Mandatoryrequisiteshave its affairs administered by acourt or a judicial officer, not haveits business activities suspendedand must not be the subject of legalproceedings for any of the foregoingreasons;b) not have, and their directors andofficers not have, been convicted ofany criminal offence related to theirprofessional conduct or the makingof false statements ormisrepresentations as to theirqualifications to enter into aprocurement contract within a periodof three years preceding thecommencement of the procurementprocess, or not have been otherwisedisqualified pursuant to debarmentproceedings;c) not have a conflict of interest in theprocurement in question asspecified in the bidding document.d) comply with the code of integrity asspecified in the bidding document.The Bidder should have Manufacturers’authorization and a direct back-to-backsupport agreement with the OEM for theequipment’s included in the proposedsolution.ANDThe bidder must be an authorizedsystem integrator for sale, support andservices of the OEM who meets thecriteria under Eligible Goods andServices of the products being quoted inthis bid.ORThe bidder must be a manufacturer,distributor or bona-fide dealer in thegoods and furnish necessary proof forthe same in the specified format.signed by Auth.Signatory as perAnnexure-11:Self-DeclarationThe bidder mustattachAuthorizationCertificates forall the quotedproducts as perAnnexure-7.Whereapplicable, proofof authorizationby themanufacturer orcountrydistributor inIndia, shall beenclosed as perAnnexure-8:MAFSeal & Signature of the Auth. Sign. Page 16 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13Sl.No.BasicRequirementSpecific RequirementsDocumentsRequired9 OEMqualification10 Local supportin JaipurThe core VC software solution ofproposed OEM must have beensuccessfully implemented in at leastfour government/ semi-governmentorganization / fully owned governmentPSU’s/Nationalized Banks in Indiaduring the last four financial years from2009-10 to 2012-13.The OEM of core VC software solutionproposed must be a registered companyin India since the last four financial yearsfrom 2009-10 to 2012-13.The bidder should have local supportoffice in JaipurORBidder shall submit an undertaking toestablish local support office in Jaipurwithin one month of issue of work orderWorkCompletionCertificates fromthe client;ORWork Order +PhaseCompletionCertificate fromthe clientshowingacceptance ofcompletion ofsupply andinstallationCopy ofCertificate ofIncorporationORCompanyRegistrationCertificate.A selfdeclaration(onBidder‘sLetterhead) asgiven inAnnexure-193.2 In addition to the provisions regarding the qualifications of the bidders as set out in(3.1) above: -a. the procuring entity shall disqualify a bidder as per the provisions under “Clause:Exclusion/ Disqualification of bids in Chapter-5: ITB”; andb. The procuring entity may require a bidder, who was pre-qualified, to demonstrateits qualifications again in accordance with the same criteria used to pre-qualifySeal & Signature of the Auth. Sign. Page 17 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13such bidder. The procuring entity shall disqualify any bidder that fails todemonstrate its qualifications again, if requested to do so. The procuring entityshall promptly notify each bidder requested to demonstrate its qualificationsagain as to whether or not the bidder has done so to the satisfaction of theprocuring entity.Seal & Signature of the Auth. Sign. Page 18 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-134. SCOPE OF WORK, DELIVERABLES AND TIMELINESThe bidder shall be required to supply, install and integrate the solution as per the scopeof work detailed below. O&M of the proposed video conference solution shall beprovided for a period of 5 years.The successful deployment of project requires the bidder to provide quality & timelyservices to GoR. The bidder is strongly advised to carefully read the Scope of Work,understand the RajSWAN/SecLAN/NIC networks and carry-out the site visits ofproposed locations where VC solution and IT infrastructure is to be installed,implemented and commissioned as per BoM (Ref: Annexure-1).4.1. Detailed Scope of Work (SOW)Deployment of core video conference solution consists of various steps and activitieslike preparation of the detailed project implementation plan, supply of required hardwareand software at project locations, implementation of video conference solution,commissioning, documentation, UAT reports with configuration details, basic trainingetc.Without restricting the generality of the above paragraph, the scope of work includesbut is not limited to the following:4.1.1 Understanding of ProjectTo understand the overall scope of project, the bidder shall be required to study thefollowing:a) Study:1) RajSWAN network2) Existing video conference solution of NIC/RSWAN for integration withrequired video conference solution to be deployed in the project3) Any other plan, policy, document and report as deemed necessary foreffective implementation of required video conference solution.b) Video conference requirement of RISL/DoIT&C/GoR under this project4.1.2 Infrastructure Deployment (Supply, Installation, Configuration andIntegration of the Hardware, Software & Network Infrastructure) -a) Supply of Hardware, Software, etc.1) It shall include (but not be limited to) the supply of the required items,equipment’s:a) given in minimum Bill of Material (Annexure-1) as per the work order,Seal & Signature of the Auth. Sign. Page 19 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13b) meeting technical specifications (Annexure-2) mentioned in the RFP,c) at the project locations, a tentative list of which is given at Annexure-22andd) including any other peripherals & fixtures (e.g. screws, clamps, fasteners,ties anchor, supports, wires, etc.), assemblies for fixing display units,cables, conductors etc. necessary for the installation of the videoconference solution.2) Software should be of genuine OEM license(s), as applicable, including bothserver and client/ User Access License(s), with all the requisites updates andpatches.3) The equipment should have comprehensive onsite OEM warranty or bidderwarranty, and for a period, starting from go-live, as specified in Annexure-1(BOM). It is pertinent to mention that installation and commissioning ofsome equipment may happen much earlier than the go-live. Therefore,bidders are advised to take warranty from OEMs for the whole period,including the period taken for installation and commissioning before golive.b) Installation, Configuration & IntegrationIt shall include (but not be limited to) the following:1) Installation & configuration:a) of items supplied as per Sl. No. 4.1.2 (a) above,b) To be done appropriately and in a conscientious manner as per the OEMguidelines,c) Following local regulation/ codes at all times,d) Ensuring safety regulations and practices, ande) Ensuring that no damage is caused to customer premises and propertyand to restore the property wherever required at no cost to purchaser, ifany damage occurs.2) Laying and fixing of conduits for extension of LAN cable from RSWAN or SecLANI/O port or switch/Hub/Router to the supplied items.3) Extending, fixing and installing the electrical points (switches, plugs, wire,conduits etc) from the existing electrical outlets to the supplied all-in-one PCs,wherever required. It may be noted that no additional payment will be madefor this work and material, and so bidders are advised to quote keepingthis in mind.Seal & Signature of the Auth. Sign. Page 20 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-134) Plugging conduits and entrance holes wherever cabling is essential with suitablesealing material.5) Deploying the video conference solution at RSDC in consultation with theDoIT&C/RISL and adhere to all the applicable RSDC and RajSWAN policies (IPAddressing, Access Control, Security, Backup/ Restore, Internet access,Routing and Switching etc.) as applicable throughout the project period.6) Integrating the deployed video conference solution with existing videoconference setup in state by NIC and RajSWAN in consultation with the NIC andRajSWAN operator. Integration here means that VC client of this proposedsolution should be able to call any VC client of the NIC VC solution and to anyVC client of the RajSWAN VC solution and vice-versa.4.1.3 TrainingIt shall include the following:a) Preparing VC operating/training document to train users on VC operations. Thelanguage of training document shall be in Hindi or English. It is clarified that thistraining does not include training on computer operations.b) Imparting the basic on-site training to users of VC clients ie the supplied all-in-onePCs (one user per PC), for VC operations so as to make them well conversant withthe functionalities, features and processes of Video Conference at respective projectlocations.c) Providing a hardcopy of VC training document to each user.4.1.4 User Acceptance Testing (UAT)The primary goal of Acceptance Testing is to ensure that the Project (including all theproject components as discussed in the scope of work) meets requirements, standards,specifications and performance, by ensuring that the following are associated with clear,quantifiable metrics for accountability:‣ Infrastructure Compliance Review to verify the conformity of the Infrastructure(both IT, non IT ) supplied by the selected Bidder against the requirementsand specifications provided in the RFP and/or as proposed in the proposalsubmitted by the selected Bidder‣ Performance‣ Project DocumentationSeal & Signature of the Auth. Sign. Page 21 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13UAT shall include (but not be limited to) the following:a) Demonstration (but not be limited to) of the following by the bidder:1) Successful video conference at SHQa) It should have at least one user from each block (wherever All-in-onePC is supplied) of the Jaipur district, one user from the SecLAN andthree user’s from other three districts.b) One VC at SHQ involving three internet user (one each laptop, Ipadand Smartphone), one user from other district and two users fromSHQ.c) Recording & Streaming functionality from SHQ2) One-to-one VC call from SHQ to each DHQa) Successful video conference district-wise having at least one userfrom each block (wherever All-in-one PC is supplied) of the district,one user from the same district HQ and one user from any otherdistrict.3) Successful VC between deployed solution and RajSWAN & NIC MCU so asto establish the integration with existing legacy VC solution.4) Any other features/ functionalities as desired by RISL.5) Complete functionalities of the installed system to the custodian / RISL/DoIT&C/ Authorized person and obtain installation and commissioningcertificate (Sign-Off) and demonstration report for all the project locationsfrom the nodal/designated officer.b) Rectifying the Hardware, Software and deployed solution issues/ bugs reported, ifany, during the testing. The selected bidder shall make the required changes to theapplication/solution deployed at no extra cost.c) Supply of following documents:1) Detailed implementation plan including the following:a) Delivery and installation Schedule (location-wise)b) Equipment Layout at SHQ.2) Details of inventory including hardware and software location-wise along withserial number, product ID, licenses, part code etc3) Installation & commissioning certificates of all equipment’s/software supplied.4) Compliance certificate’s for specifications of hardware and software supplied.Seal & Signature of the Auth. Sign. Page 22 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-135) Installation, configuration and integration settings of all the installed componentsof VC solution deployed at SHQ,6) OEM Warranty documents7) Original S/w/ CDs/ DVDs and licenses, wherever applicable,8) User Manuals, Administrator Manual and datasheets, wherever applicable,9) Training documents.d) Final approval/ user acceptance of the deployed VC solution shall be given byDoIT&C/ RISL after successful implementation, testing and receipt of documents. Itis the responsibility of the bidder to submit test reports and obtain the UAT approvalfrom the DoIT&C/ RISL.e) Commissioning (Go-Live): Only after the acceptance of UAT and reports byDoIT&C/RISL, the entire infrastructure (including hardware and softwareapplication) shall be deemed to have been commissioned. After the successfulcommissioning of the project, the system shall be declared as Go-Live and theselected bidder shall also be issued a commissioning certificate by DoIT&C/RISL/GoR.f) It is to be noted that the procurement agency may get the video conference solutionaudited through a Third Party before Go-Live and periodically after Go-Live in orderto ensure the success of the project. Such third-party agency for carrying out theacceptance testing and certification of the entire solution will be nominated by theRISL/DoIT. All expenses towards hiring of TPA shall be borne by purchaser. TheSI shall be required to extend co-ordination to such TPA for testing etc.4.1.5 Operation & Maintenance (O&M)/ Facility Management Services (FMS)The objective of O&M is to extend help and co-ordinate in set-up and conduct of videoconferences. The SI is required to ensure smooth functioning of the video conferenceand other supplied equipment for the project period of 5 years from go-live. It shallinclude the following:‣ Onsite Maintenance and Support Services‣ VC Management Services‣ Helpdesk Managementa) Onsite Maintenance and Support ServicesThe scope of work for this activity includes providing comprehensive maintenance withspare parts for all IT infrastructure supplied for this project for a period of Five yearsfrom go-live. This includes:1) Repairing of defective parts/components,Seal & Signature of the Auth. Sign. Page 23 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-132) Replacement of parts/components beyond repair with parts/components ofsame or better specifications ensuring compatibility,3) Providing suitable standby for parts/components with same or betterspecifications till the time the original part/component is repaired or replacedso that daily business is not affected,4) Providing maintenance reports, as per format(s) to be prepared by selectedbidder and approved by RISL at agreed periodicity.b) VC Management servicesThe scope of work under this activity includes the following:1) Overall administration and management including scheduling and facilitationof video conference,2) Management of the VC solution includinga) timely and regular backup as per agreed frequencies and recovery,b) Timely up gradation of definitions/ patches/ updates/ service packs etc. ofthe deployed IT Hardware and Software at Head Office Jaipur and otheroffices/ locations,c) Error fixing, troubleshooting, minor changes of the VC solutiond) Configuration / reconfiguration of items/software supplied.e) Maintenance of complete configuration (in hardcopy & softcopy) details ofall the items supplied and installed by him/her.3) Providing MIS reports as per format(s) to be prepared by selected bidder andapproved by RISL at desired periodicity.4) Providing SLA reports as per format(s) to be prepared by selected bidder andapproved by RISL quarterly.c) Helpdesk ManagementA helpdesk support (Call Centre) with CRM, IVRS and integrated telephony has alreadybeen established by RISL in Jaipur. VC users will log their IT Infrastructure relatedcomplaints at this call center. The selected bidder shall be required to provide a singlee-mail address and telephone number, to which the complaints lodged by the VC usersshall be notified from the Call Centre via e-mail/SMS. After rectifying the saidcomplaints, the selected bidder shall be required to update the resolution/call-closuredate and time in the CRM software for which web access to the CRM software shall beprovided to the selected bidder by the call center vendor. RISL shall obtain the SLASeal & Signature of the Auth. Sign. Page 24 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13reports related to IT infrastructure directly from the call center vendor for the purpose ofpayments.The helpdesk support (Call Centre) will also provide telephonic support to VC users. Itshall be the responsibility of the bidder to train the call center personnel in the operationsof the VC solution so that they are able to provide telephonic support and facilitation tothe users effectively.d) Others1) For successful commissioning of the project, the bidder, from the date of work order,shall deploy and designate one resource at SHQ as VC Solution Manager who willbe the single point of contact (SPOC) for RISL/ DoIT&C throughout this project.Bidder shall provide the contact numbers, e-mail id and other relevant details of theSPOC to RISL/ DoIT&C.2) Apart from the SPOC, the Bidder shall depute minimum two qualified VC serviceengineers on-site at SHQ for providing various services. The VC Engineers shouldbe equipped with computers/laptops and mobile phones/telephones at the cost ofthe bidder. RISL shall provide space and furniture for seating the Engineers.3) The VC solution manager and VC service engineers should meet the qualificationcriteria as per Annexure-3.4.1.6 Project HandoverIt shall include (but not be limited to) the following:a) Submission of documents as per Sl. 4.1.4 of RFP or defined elsewhere in RFP,b) Handover of inventory deployed to DoIT&C/RISL/Authorized representative oragency.4.2. Major Roles & Responsibilities of RISL/ DoIT&CThe role of RISL/ DoIT&C in the successful implementation of the solution includesdischarging the following responsibilities:a) Review and approve the implementation plan and other reports as submitted by theselected bidder,b) To coordinate with other government departments and agencies,c) Help in co-ordination with the RSDC Operator and other stakeholders of the project,d) Provide requisite infrastructure required for implementation of video conferencesolution at project location,e) To conduct review meetings at defined regular intervals to monitor the overallprogress of the project,Seal & Signature of the Auth. Sign. Page 25 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13f) Any other help/ assistance/ co-ordination required for the successful implementationand operations of the work/ project.g) To provide space and furniture for seating the VC engineers in RISL.4.3. Project Deliverables, Milestones & Time ScheduleThe milestones, deliverables and time schedule for the implementation of RajasthanVideo Conference project shall be as follows:-a) The time specified for delivery and other activities as mentioned in the table belowshall be deemed to be the essence of the contract and the successful bidder shallarrange supplies and provide the required services within the specified period.b) It should be noted that any delay in the project timelines shall attract LiquidatedDamages to the selected bidderc) T is the event marking RISL signing the agreement with the successful bidder(including the submission of the required PSD), who is also called the SystemIntegrator (SI).Table 4.3: Project Deliverables and Time ScheduleSl.No.MilestoneRFPRef.1 Project Kick-Off As perRFP2 Go-Live Sl. No.4.1.2Project DeliverablesEvent: Project Kick-off MeetingDeliverable: Project ImplementationPlan (X1)X2:1) Details of inventory includinghardware and software locationwisealong with serial number,product ID, licenses, part code etc.(X2.1)2) Installation & commissioningcertificates of allequipment’s/software supplied.(X2.2)3) Compliance certificates forspecifications of hardware andsoftware supplied. (X2.3)4) Installation, configuration andintegration settings of all theinstalled components of VCsolution deployed at SHQ. (X2.4)Time ScheduleT + 145 DaysSeal & Signature of the Auth. Sign. Page 26 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13Sl.No.MilestoneRFPRef.Project Deliverables5) OEM Warranty documents. (X2.5)Time Schedule6) Original S/w/ CDs/ DVDs andlicenses, wherever applicable(X2.6)7) User Manuals, AdministratorManual and datasheets, whereverapplicable. (X2.7)Sl. No.4.1.3Sl. No.4.1.4Training documents (X3)UAT report (X4)3 Operations &MaintenanceSl. No.4.1.5X5:1) MIS reports (X5.1)As desired4 ProjectHandoverSl. No.4.1.62) SLA reports (X5.2)Event: Project HandoverDeliverable: Project Handover Report(X6)After end of quarter(After GO-LIVE)After successfulcompletion of O&Mphase of the projectSeal & Signature of the Auth. Sign. Page 27 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-135. INSTRUCTION TO BIDDERS (ITB)5.1. Sale of Bidding/ Tender Documenta) The sale of bidding documents shall be commenced from the date as mentioned inNotice Inviting Bids (NIB). The complete bidding document shall also be placed onthe State Public Procurement Portal, e-Procurement portal and RISL/DoIT&Cwebsite. The prospective bidders shall be permitted to download the biddingdocument from the websites and pay its price as mentioned in NIB to the procuringentity.b) The bidding documents shall be made available to any prospective bidder who paysthe price as specified in NIB.c) Bidding documents purchased by Principal of any concern may be used by itsauthorised sole selling agents/ marketing agents/ distributors/ sub-distributors andauthorised dealers or vice versa.5.2. Pre-bid Meeting/ Clarificationsa) A pre-bid conference is also scheduled by the procuring entity as per the detailsmentioned in the NIB and to clarify doubts of potential bidders in respect of theprocurement and the records of such conference shall be published on therespective websites.b) Prospective bidders/ firms, who have deposited the prescribed tender fee to theRISL as specified in NIB, are allowed to attend the pre-bid conference/ meeting andsubmit their pre-bid queries only in the specified format (Annexure-4) and schedule.c) The period within which the bidders may seek clarifications under (b) above and theperiod within which the procuring entity shall respond to such requests forclarifications shall be as under: -a. Last date of submitting clarifications requests by the bidder: As per NIBb. Response to clarifications by procuring entity: As specified in NIBd) The minutes and response, if any, shall be provided promptly to all bidders to whichthe procuring entity provided the bidding documents, so as to enable those biddersto take minutes into account in preparing their bids, and shall be published on therespective websites.Seal & Signature of the Auth. Sign. Page 28 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13e) Publishing of any clarification on the respective website shall be deemed to havebeen conveyed to all bidders in cases of non-availability of contact details of thosebidders who have purchased/ downloaded the tender doocument, postal delay, lossof clarification in transit.5.3. Changes in the Bidding Documenta) At any time, prior to the deadline for submission of Bids, the procuring entity mayfor any reason, whether on its own initiative or as a result of a request forclarification by a bidder, modify the bidding documents by issuing an addendum inaccordance with the provisions below.b) In case, any modification is made to the bidding document or any clarification isissued which materially affects the terms contained in the bidding document, theprocuring entity shall publish such modification or clarification in the same manneras the publication of the initial bidding document.c) In case, a clarification or modification is issued to the bidding document, theprocuring entity may, prior to the last date for submission of Bids, extend such timelimit in order to allow the bidders sufficient time to take into account the clarificationor modification, as the case may be, while submitting their Bids.d) Any bidder, who has submitted his Bid in response to the original invitation, shallhave the opportunity to modify or re-submit it, as the case may be, within the periodof time originally allotted or such extended time as may be allowed for submissionof Bids, when changes are made to the bidding document by the procuring entity:Provided that the Bid last submitted or the Bid as modified by the bidder shall beconsidered for evaluation.5.4. Period of Validity of Bidsa) Bids submitted by the bidders shall remain valid during the period specified in theNIB/ bidding document. A Bid valid for a shorter period shall be rejected by theprocuring entity as non-responsive Bid.b) Prior to the expiry of the period of validity of Bids, the procuring entity, in exceptionalcircumstances, may request the bidders to extend the bid validity period for anadditional specified period of time. A bidder may refuse the request and suchSeal & Signature of the Auth. Sign. Page 29 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13refusal shall be treated as withdrawal of Bid and in such circumstances bid securityshall not be forfeited.c) Bidders who agree to an extension of the period of validity of their Bids shall extendor get extended the period of validity of bid securities submitted by them or submitnew bid securities to cover the extended period of validity of their bids. A bidderwhose bid security is not extended, or that has not submitted a new bid security, isconsidered to have refused the request to extend the period of validity of its Bid.5.5. Format and Signing of Bids:a) Bidders must submit their bids online at e-Procurement portal i.e.http://eproc.rajasthan.gov.in.b) All the documents uploaded should be digitally signed with the DSC of authorizedsignatory.c) A single-stage two-part/ cover system shall be followed for the Bid: -i. Technical Bid, including fee details, eligibility & technical documentsii. Financial Bidd) The Technical Bid shall consist of the following documents shall be uploaded inscanned PDF format (Bidder’s are required to fill relevant page no.’s of the biddocument submitted in the table given below): -Sl. No. Documents Type Document Format1 Covering Letter – Technical Bid On bidder’s letter head dulysigned by authorizedsignatory (as per Annexure- 12)Fee Details2 Bidding document Fee (TenderFee)Scanned copy of DD/Banker’s Cheque/ BankGuarantee/ Fee Receipt3 Bid Security Scanned copy of DD/Banker’s Cheque/ BankGuarantee/ Fee ReceiptEligibility Documents4 Tender Form As per Annexure-20PageNo.Seal & Signature of the Auth. Sign. Page 30 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13Sl. No. Documents Type Document Format5 Bidder’s Authorization Certificatealong with a copy of boardresolution/ Power of Attorney infavour of person signing theLetter of Authority stating that theAuthorized signatory can sign thebid/contract on behalf of the firmAs per Annexure-5 andcopy of Power of Attorney/Copy of board resolutionPageNo.All the documents mentioned in the “Eligibility Criteria”, in support of the eligibilityas per the format mentioned against the respective eligibility criteria clause.6. LegalEntityThe bidder should be aProprietorship firm duly registeredeither under the Rajasthan Shops& Commercial EstablishmentsAct, 1958 or any other Act ofState/ Union, as applicable fordealing in the subject matter ofprocurementORA company registered underIndian Companies Act, 1956ORA partnership firm registeredunder Indian Partnership Act,1932.Note: Consortium of firms is notallowed.Copy of Certificate ofIncorporation andCompany RegistrationCertificate, as applicable.7. Financial:Turnoverfrom IT/ITeS8. Financial:Net WorthAnnual Turnover of the bidderfrom IT/ITeS during each of thelast three financial years, i.e.,from 2009-2010 to 2011-12 (asper the last published auditedbalance sheets), should be atleast Rs. 90 crores.The net worth of the bidder in thelast three financial year, i.e. from2009-2010 to 2011-12 (as per thelast published audited balanceCA Certificate with CA’sRegistration Number andSealCA Certificate with CA’sRegistration Number andSealSeal & Signature of the Auth. Sign. Page 31 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13Sl. No. Documents Type Document Formatsheets), should be ‘Positive’ ineach financial year.PageNo.9. TechnicalCapability10. Taxregistrationand clearance11.CertificationsThe bidder must havesuccessfully completed at leastone project of similar nature, notless than the amount Rs. 3 Crores(Rupees Three Crores), ingovernment/ semi-governmentorganization / fully ownedgovernment PSU’s/NationalizedBanks in India during the last fourfinancial years from 2009-10 to2012-13.ORThe bidder must havesuccessfully completed at leasttwo project of similar nature oftotal amount Rs. 3 Crores(Rupees Three Crores), ingovernment/ semi-governmentorganization / fully ownedgovernment PSU’s/NationalizedBanks in India during the last fourfinancial years from 2009-10 to2012-13.The bidder should have aregistered number ofi. VAT/ CST where his businessis locatedii. Service Taxiii. Income Tax / PAN number.The bidder should have clearedhis VAT/ CST dues up to March2013 to the State Government.The bidder must possess, at thetime of bidding, a valid ISO9001:2008 Certification.As per Annexure-16ANDWork CompletionCertificates from the client;ORWork Order + SelfCertificate of Completion(Certified by the StatutoryAuditor);ORWork Order + PhaseCompletion Certificate fromthe client showingacceptance of completionof supply and installationCopies of relevantcertificates of registrationVAT/ CST clearancecertificate from theCommercial Taxes Officerof the Circle concernedCopy of a valid certificateSeal & Signature of the Auth. Sign. Page 32 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13Sl. No. Documents Type Document Format12.MandatoryUndertaking13.MandatoryrequisitesBidder should: -a) not be insolvent, inreceivership, bankrupt orbeing wound up, not have itsaffairs administered by acourt or a judicial officer, nothave its business activitiessuspended and must not bethe subject of legalproceedings for any of theforegoing reasons;b) not have, and their directorsand officers not have, beenconvicted of any criminaloffence related to theirprofessional conduct or themaking of false statements ormisrepresentations as to theirqualifications to enter into aprocurement contract within aperiod of three yearsprecedingthecommencement of theprocurement process, or nothave been otherwisedisqualified pursuant todebarment proceedings;c) not have a conflict of interestin the procurement inquestion as specified in thebidding document.d) comply with the code ofintegrity as specified in thebidding document.The Bidder should haveManufacturers’ authorization anda direct back-to-back supportagreement with the OEM for theequipment’s included in theproposed solution.ANDThe bidder must be an authorizedsystem integrator for sale,support and services of the OEMwho meets the criteria underEligible Goods and Services ofA Self Certified letter onbidder’s letter head dulysigned by Auth. Signatoryas per Annexure-11: Self-DeclarationThe bidder must attachAuthorization Certificatesfor all the quoted productsas per Annexure-7.Where applicable, proof ofauthorization by themanufacturer or countrydistributor in India, shall beenclosed as per Annexure-8: MAFPageNo.Seal & Signature of the Auth. Sign. Page 33 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13Sl. No. Documents Type Document Formatthe products being quoted in thisbid.PageNo.14. OEMqualification15. Localsupport inJaipurORThe bidder must be amanufacturer, distributor or bonafidedealer in the goods andfurnish necessary proof for thesame in the specified format.The core VC software solution ofproposed OEM must have beensuccessfully implemented in atleast four government/ semigovernmentorganization / fullyownedgovernmentPSU’s/Nationalized Banks inIndia during the last four financialyears from 2009-10 to 2012-13.The bidder should have localsupport office in JaipurORWork CompletionCertificates from the client;ORWork Order + PhaseCompletion Certificate fromthe client showingacceptance of completionof supply and installationA self-declaration (onBidder‘s Letterhead) asgiven in Annexure-19Bidder shall submit anundertaking to establish localsupport office in Jaipur within onemonth of issue of work orderTechnical Documents16 Certificate of Conformity/ No-Deviation17 Undertaking of Authenticity ofEquipment18 Components Offered +Technical Specificationscompliance sheet for all itemsonly on OEM Letter HeadAs per Annexure-6 (PDF)As per Annexure-9 (PDF)[On non-judicial stamppaper of Rs. 100 as perAnnexure-9]As per Annexure-10 + Asper Annexure-2 along withdatasheet {Compliancesheet as per Annexure 2from OEM of the productand bidders both on theirrespective letterheads.}Seal & Signature of the Auth. Sign. Page 34 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13Sl. No. Documents Type Document FormatPageNo.19 Other documents All other Annexures-1, 3 &21 duly filled (as required)and signed20 Covering Letter of Financial bid* As per Annexure-13 (PDF)*Please note that only the “Covering Letter of Financial bid” needs to be submitted alongwith the technical bid. Financial bid (commercials) needs to be submitted only on e-procurement website as per the BoQ template.e) Financial bid shall include the following documents: -Sl.Documents TypeNo.1 Financial Bid - CoverLetterDocument FormatOn bidder’s letter head duly signed byauthorized signatory as per Annexure-132 Financial Bid - Format As per BoQ (.XLS) format available on e-Procurement portalPageNo.f) The bidder should ensure that all the required documents, as mentioned in thisbidding document, are submitted along with the bid and in the prescribed formatonly. Non-submission of the required documents or submission of the documentsin a different format/ contents may lead to the rejections of the bid submitted by thebidder.5.6. Cost & Language of Biddinga) The Bidder shall bear all costs associated with the preparation and submission ofits Bid, and the procuring entity shall not be responsible or liable for those costs,regardless of the conduct or outcome of the bidding process.b) The Bid, as well as all correspondence and documents relating to the Bidexchanged by the Bidder and the procuring entity, shall be written only in EnglishLanguage. Supporting documents and printed literature that are part of the Bid maybe in another language provided they are accompanied by an accurate translationof the relevant passages in English/ Hindi language, in which case, for purposes ofinterpretation of the Bid, such translation shall govern.Seal & Signature of the Auth. Sign. Page 35 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-135.7. Alternative/ Multiple BidsAlternative/ Multiple Bids shall not be considered at all. The bidder shall quote for singlebrands/ make/ model for each item in the technical Bid and should also mention thedetails of the quoted make/ model in the “Annexure-10: Components Offered”.5.8. Bid SecurityEvery bidder, if not exempted, participating in the procurement process will be requiredto furnish the bid security as specified in the NIB.a) In lieu of bid security, a bid securing declaration shall be taken from Departmentsof the State Government, Undertakings, Corporations, Autonomous bodies,Registered Societies and Cooperative Societies which are owned or controlled ormanaged by the State Government and Government Undertakings of the CentralGovernment.b) Bid security instrument or cash receipt of bid security or a bid securing declarationshall necessarily accompany the technical bid.c) Bid security of a bidder lying with the procuring entity in respect of other bidsawaiting decision shall not be adjusted towards bid security for the fresh bids. Thebid security originally deposited may, however, be taken into consideration in casebids are re-invited.d) The bid security may be given in the form of a banker’s cheque or demand draft orbank guarantee, in specified format, of a scheduled bank or deposited througheGRAS. The bid security must remain valid thirty days beyond the original orextended validity period of the bid.e) The issuer of the bid security and the confirmer, if any, of the bid security, as wellas the form and terms of the bid security, must be acceptable to the procuring entity.f) Prior to presenting a submission, a bidder may request the procuring entity toconfirm the acceptability of proposed issuer of a bid security or of a proposedconfirmer, if required. The procuring entity shall respond promptly to such a request.g) The bank guarantee presented as bid security shall be got confirmed from theconcerned issuing bank. However, the confirmation of the acceptability of aproposed issuer or of any proposed confirmer does not preclude the procuring entitySeal & Signature of the Auth. Sign. Page 36 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13from rejecting the bid security on the ground that the issuer or the confirmer, as thecase may be, has become insolvent or has otherwise ceased to be creditworthy.h) The bid security of unsuccessful bidders shall be refunded soon after finalacceptance of successful bid and signing of Agreement and submitting performancesecurity.i) The Bid security taken from a bidder shall be forfeited, including the interest, if any,in any of the following cases, namely: -a. when the bidder withdraws or modifies its bid after opening of bids;b. when the bidder does not execute the agreement, if any, after placement ofsupply/ work order within the specified period;c. when the bidder fails to commence the supply of the goods or service orexecute work as per supply/ work order within the time specified;d. when the bidder does not deposit the performance security within specifiedperiod after the supply/ work order is placed;e. if the bidder breaches any provision of code of integrity, prescribed forbidders, specified in the bidding document.j) Notice will be given to the bidder with reasonable time before bid security depositedis forfeited.k) No interest shall be payable on the bid security.l) In case of the successful bidder, the amount of bid security may be adjusted inarriving at the amount of the Performance Security, or refunded if the successfulbidder furnishes the full amount of performance security.m) The procuring entity shall promptly return the bid security after the earliest of thefollowing events, namely:-a. the expiry of validity of bid security;b. the execution of agreement for procurement and performance security isfurnished by the successful bidder;c. the cancellation of the procurement process; ord. the withdrawal of bid prior to the deadline for presenting bids, unless thebidding documents stipulate that no such withdrawal is permitted.Seal & Signature of the Auth. Sign. Page 37 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-135.9. Deadline for the submission of Bidsa) Bids shall be received online at e-Procurement portal and up to the time and datespecified in the NIB.b) Normally, the date of submission and opening of Bids will not be extended. Inexceptional circumstances or when the bidding document are required to besubstantially modified as a result of discussions in pre-bid meeting/ conference orotherwise and the time with the prospective bidders for preparation of Bids appearsinsufficient, the date may be extended by the procuring entity. In such case thepublicity of extended time and date shall be given in the manner, as was given atthe time of issuing the original NIB and shall also be placed on the State PublicProcurement Portal, if applicable. It shall be ensured that after issue of corrigendum,reasonable time is available to the bidders for preparation and submission of theirBids. The procuring entity shall also publish such modifications in the biddingdocument in the same manner as the publication of initial bidding document. If, inthe office of the Bids receiving and opening authority, the last date of submission oropening of Bids is a non-working day, the Bids shall be received or opened on thenext working day.5.10. Withdrawal, Substitution, and Modification of Bidsa) If permitted on e-Procurement portal, a Bidder may withdraw its Bid or re-submit itsBid (technical and/ or financial cover) as per the instructions/ procedure mentionedat e-Procurement website under the section “Bidder’s Manual Kit”.b) Bids withdrawn shall not be opened and processed further.5.11. Opening of Bidsa) The Bids shall be opened by the bid opening & evaluation committee on the dateand time mentioned in the NIB in the presence of the bidders or their authorisedrepresentatives who choose to be present.b) The committee may co-opt experienced persons in the committee to conduct theprocess of Bid opening.c) The committee shall prepare a list of the bidders or their representatives attendingthe opening of Bids and obtain their signatures on the same. The list shall alsocontain the representative’s name and telephone number and correspondingSeal & Signature of the Auth. Sign. Page 38 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13bidders’ names and addresses. The authority letters, if any, brought by therepresentatives shall be attached to the list. The list shall be signed by all themembers of Bid opening committee with date and time of opening of the Bids.d) All the documents comprising of technical Bid/ cover shall be opened & downloadedfrom the e-Procurement website (only for the bidders who have submitted theprescribed fee(s) to RISL).e) The committee shall conduct a preliminary scrutiny of the opened technical Bids toassess the prima-facie responsiveness and ensure that the: -a. Bid is accompanied by bidding document fee, bid security or bid securingdeclaration, and processing fee (if applicable);b. Bid is valid for the period, specified in the bidding document;c. Bid is unconditional and the bidder has agreed to give the requiredperformance security; andd. Other conditions, as specified in the bidding document are fulfilled.e. Any other information which the committee may consider appropriate.f) No Bid shall be rejected at the time of Bid opening except the Bids not accompaniedwith the proof of payment or instrument of the required price of bidding document,processing fee and bid security.g) The Financial Bid cover shall be kept unopened and shall be opened later on thedate and time intimated to the bidders who qualify in the evaluation of technicalBids.5.12. Selection MethodThe selection method is Least Cost Based Selection (LCBS or L1).5.13. Clarification of Bidsa) To assist in the examination, evaluation, comparison and qualification of the Bids,the bid evaluation committee may, at its discretion, ask any bidder for a clarificationregarding its Bid. The committee’s request for clarification and the response of thebidder shall be through the e-Procurement portal.b) Any clarification submitted by a bidder with regard to its Bid that is not in responseto a request by the committee shall not be considered.Seal & Signature of the Auth. Sign. Page 39 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13c) No change in the prices or substance of the Bid shall be sought, offered, orpermitted, except to confirm the correction of arithmetic errors discovered by thecommittee in the evaluation of the financial Bids.d) No substantive change to qualification information or to a submission, includingchanges aimed at making an unqualified bidder, qualified or an unresponsivesubmission, responsive shall be sought, offered or permitted.5.14. Evaluation & Tabulation of Technical Bida) Determination of Responsivenessa) The bid evaluation committee shall determine the responsiveness of a Bid onthe basis of bidding document and the provisions of pre-qualification/ eligibilitycriteria of the bidding document.b) A responsive Bid is one that meets the requirements of the bidding documentwithout any material deviation, reservation, or omission where: -i. “deviation” is a departure from the requirements specified in thebidding document;ii. “reservation” is the setting of limiting conditions or withholding fromcomplete acceptance of the requirements specified in the biddingdocument; andiii. “Omission” is the failure to submit part or all of the information ordocumentation required in the bidding document.c) A material deviation, reservation, or omission is one that,i. if accepted, shall:-ii.1. affect in any substantial way the scope, quality, or performance of thesubject matter of procurement specified in the bidding documents; or2. limits in any substantial way, inconsistent with the bidding documents,the procuring entity’s rights or the bidder’s obligations under theproposed contract;ORif rectified, shall unfairly affect the competitive position of other bidderspresenting responsive Bids.Seal & Signature of the Auth. Sign. Page 40 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13d) The bid evaluation committee shall examine the technical aspects of the Bid inparticular, to confirm that all requirements of bidding document have been metwithout any material deviation, reservation or omission.e) The procuring entity shall regard a Bid as responsive if it conforms to allrequirements set out in the bidding document, or it contains minor deviationsthat do not materially alter or depart from the characteristics, terms, conditionsand other requirements set out in the bidding document, or if it contains errorsor oversights that can be corrected without touching on the substance of the Bid.b) Non-material Non-conformities in Bidsa) The bid evaluation committee may waive any non-conformities in the Bid that donot constitute a material deviation, reservation or omission, the Bid shall bedeemed to be substantially responsive.b) The bid evaluation committee may request the bidder to submit the necessaryinformation or document like audited statement of accounts/ CA Certificate,Registration Certificate, VAT/ CST clearance certificate, ISO/ CMMi Certificates,etc. within a reasonable period of time. Failure of the bidder to comply with therequest may result in the rejection of its Bid.c) The bid evaluation committee may rectify non-material nonconformities oromissions on the basis of the information or documentation received from thebidder under (b) above.c) Technical Evaluation Criteriaa) The technical evaluation shall be completed by the designated ProcurementCommittee as early as possible after opening of technical bids. It shall examinethe technical bid including the pre-qualification documents.b) Bid shall be evaluated technically based on the documents submitted by thebidder as asked in the clause 5.5(d).c) The eligible bidders whose bid is determined to be substantially responsive shallbe considered to be qualified in the technical evaluation, unless disqualifiedpursuant to clause “Conflict of Interest” or “Disqualification”, and shall beSeal & Signature of the Auth. Sign. Page 41 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13informed, either in writing or by uploading the details on the websites mentionedin the NIB, about the date, time and place of opening of their financial bids..d) The firms which could not qualify in technical evaluation will be informed aboutthis fact. Their financial bid will not be opened and Bid Security refunded aftercompletion of the bid process i.e. award of the contract to the best/successfulbidder.d) Tabulation of Technical Bidsa) Technical Bids shall be tabulated by the bid evaluation committee in the form ofa comparative statement to evaluate the qualification of the bidders against thecriteria for qualification set out in the bidding document.b) The members of bid evaluation committee shall give their recommendationsbelow the table as to which of the bidders have been found to be qualified inevaluation of Technical Bids and sign it.e) The bidders who qualify in the technical evaluation shall be informed in writing aboutthe date, time and place of opening of their financial Bids.5.15. Evaluation & Tabulation of Financial Bidsa) The financial bids/ cover of bidders who qualify in technical evaluation shall beopened online at the notified time, date and place by the members of the designatedProcurement Committee in the presence of the bidders or their representatives whochoose to be present. Alternatively, the bidders may also view the financial bidopening status/ process online at e-Procurement website.b) The process of opening of financial bids/ covers shall be similar to that of technicalbids.c) The names of the bidders, the rates given by them and conditions put, if any, shallbe read out and recorded.d) Conditional Bids are liable to be rejected;e) To evaluate a bid, the tendering authority shall consider the following: -a. the bid price as quoted in accordance with bidding document.b. price adjustment for correction of arithmetic errors in accordance with biddingdocument.Seal & Signature of the Auth. Sign. Page 42 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13f) The evaluation shall include all costs and all taxes and duties applicable to thebidder as per law of the Central/ State Government/ Local Authorities.g) The offers shall be evaluated and marked L1, L2, L3 etc. L1 being the lowest offerand then others in ascending order.h) The bid evaluation committee shall prepare a comparative statement in tabular formin accordance with rules along with its report on evaluation of financial Bids andrecommend the lowest offer for acceptance to the procuring entity.i) The members of bids evaluation committee shall give their recommendations belowthe table regarding lowest Bid and sign it.j) It shall be ensured that the offer recommended for sanction is justifiable looking tothe prevailing market rates of the goods, works or service required to be procured.5.16. Correction of Arithmetic Errors in Financial BidsThe bid evaluation committee shall correct arithmetical errors in substantiallyresponsive Bids, on the following basis, namely: -a) If there is a discrepancy between the unit price and the total price that is obtainedby multiplying the unit price and quantity, the unit price shall prevail and the totalprice shall be corrected, unless in the opinion of the bid evaluation committee thereis an obvious misplacement of the decimal point in the unit price, in which case thetotal price as quoted shall govern and the unit price shall be corrected;b) If there is an error in a total corresponding to the addition or subtraction of subtotals,the subtotals shall prevail and the total shall be corrected; andc) If there is a discrepancy between words and figures, the amount in words shallprevail, unless the amount expressed in words is related to an arithmetic error, inwhich case the amount in figures shall prevail subject to clause (a) and (b) above.5.17. Comparison of rates of firms outside and those in RajasthanWhile tabulating the financial Bids of those firms which are not entitled to pricepreference, the element of Rajasthan Value Added Tax (RVAT) shall be excluded fromthe rates quoted by the firms of Rajasthan and the element of Central Sales Tax (CST)shall be included in the rates of firms from outside Rajasthan for financial bid evaluationpurpose.Seal & Signature of the Auth. Sign. Page 43 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-135.18. Price/ purchase preference in evaluationPrice and/ or purchase preference notified by the State Government (GoR) and asmentioned in the bidding document shall be considered in the evaluation of Bids andaward of contract.5.19. Negotiationsa) Except in case of procurement by method of single source procurement orprocurement by competitive negotiations, to the extent possible, no negotiationsshall be conducted after the pre-bid stage. All clarifications needed to be sought,shall be sought in the pre-bid stage itself.b) Negotiations may, however, be undertaken only with the lowest bidder when therates are considered to be much higher than the prevailing market rates.c) The bid evaluation committee shall have full powers to undertake negotiations.Detailed reasons and results of negotiations shall be recorded in the proceedings.d) The lowest or most advantageous bidder shall be informed in writing either throughmessenger or by registered letter and e-mail (if available). A minimum time of sevendays shall be given for calling negotiations. In case of urgency the bid evaluationcommittee, after recording reasons, may reduce the time, provided the lowest ormost advantageous bidder has received the intimation and consented to regardingholding of negotiations.e) Negotiations shall not make the original offer made by the bidder inoperative. Thebid evaluation committee shall have option to consider the original offer in case thebidder decides to increase rates originally quoted or imposes any new terms orconditions.f) In case of non-satisfactory achievement of rates from lowest or most advantageousbidder, the bid evaluation committee may choose to make a written counter offer tothe lowest or most advantageous bidder and if this is not accepted by him/her, thecommittee may decide to reject and re-invite Bids or to make the same counterofferfirst to the second lowest or most advantageous bidder, then to the third lowestor most advantageous bidder and so on in the order of their initial standing andwork/ supply order be awarded to the bidder who accepts the counter-offer.This procedure shall be used in exceptional cases only.Seal & Signature of the Auth. Sign. Page 44 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13g) In case the rates even after the negotiations are considered very high, fresh Bidsshall be invited.5.20. Exclusion of Bids / Disqualificationa) A procuring entity shall exclude/ disqualify a Bid, if: -i. the information submitted, concerning the qualifications of the bidder, wasfalse or constituted a misrepresentation; orii. the information submitted, concerning the qualifications of the bidder, wasmaterially inaccurate or incomplete; andiii. the bidder is not qualified as per pre-qualification/ eligibility criteria mentionedin the bidding document;iv. the Bid materially departs from the requirements specified in the biddingdocument or it contains false information;v. the bidder, submitting the Bid, his agent or any one acting on his behalf, gaveor agreed to give, to any officer or employee of the procuring entity or othergovernmental authority a gratification in any form, or any other thing of value,so as to unduly influence the procurement process;vi. a bidder, in the opinion of the procuring entity, has a conflict of interestmaterially affecting fair competition.b) A Bid shall be excluded/ disqualified as soon as the cause for its exclusion/disqualification is discovered.c) Every decision of a procuring entity to exclude a Bid shall be for reasons to berecorded in writing and shall be: -i. communicated to the concerned bidder in writing;ii. published on the State Public Procurement Portal, if applicable.5.21. Lack of Competitiona) A situation may arise where, if after evaluation of Bids, the bid evaluation committeemay end-up with one responsive Bid only. In such situation, the bid evaluationcommittee would check as to whether while floating the NIB all necessaryrequirements to encourage competition like standard bid conditions, industryfriendly specifications, wide publicity, sufficient time for formulation of Bids, etc.Seal & Signature of the Auth. Sign. Page 45 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13were fulfilled. If not, the NIB would be re-floated after rectifying deficiencies. The bidprocess shall be considered valid even if there is one responsive Bid, provided that:-i. the Bid is technically qualified;ii. the price quoted by the bidder is assessed to be reasonable;iii. the Bid is unconditional and complete in all respects;iv. there are no obvious indicators of cartelization amongst bidders; andv. the bidder is qualified as per the provisions of pre-qualification/ eligibilitycriteria in the bidding documentb) The bid evaluation committee shall prepare a justification note for approval by thenext higher authority of the procuring entity, with the concurrence of the accountsmember.c) In case of dissent by any member of bid evaluation committee, the next higherauthority in delegation of financial powers shall decide as to whether to sanction thesingle Bid or re-invite Bids after recording reasons.d) If a decision to re-invite the Bids is taken, market assessment shall be carried outfor estimation of market depth, eligibility criteria and cost estimate.5.22. Acceptance of the successful Bid and award of contracta) The procuring entity after considering the recommendations of the bid evaluationcommittee and the conditions of Bid, if any, financial implications, trials, sampletesting and test reports, etc., shall accept or reject the successful Bid. If any memberof the bid evaluation committee, has disagreed or given its note of dissent, thematter shall be referred to the next higher authority, as per delegation of financialpowers, for decision.b) Decision on Bids shall be taken within original validity period of Bids and time periodallowed to procuring entity for taking decision. If the decision is not taken within theoriginal validity period or time limit allowed for taking decision, the matter shall bereferred to the next higher authority in delegation of financial powers for decision.c) Before award of the contract, the procuring entity shall ensure that the price ofsuccessful Bid is reasonable and consistent with the required quality.d) A Bid shall be treated as successful only after the competent authority has approvedthe procurement in terms of that Bid.Seal & Signature of the Auth. Sign. Page 46 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13e) The procuring entity shall award the contract to the bidder whose offer has beendetermined to be the lowest or most advantageous in accordance with theevaluation criteria set out in the bidding document and if the bidder has beendetermined to be qualified to perform the contract satisfactorily on the basis ofqualification criteria fixed for the bidders in the bidding document for the subjectmatter of procurement.f) Prior to the expiration of the period of bid validity, the procuring entity shall informthe successful bidder, in writing, that its Bid has been accepted.g) As soon as a Bid is accepted by the competent authority, its written intimation shallbe sent to the concerned bidder by registered post or email and asked to executean agreement in the format given in the bidding documents on a non-judicial stampof requisite value and deposit the amount of performance security or a performancesecurity declaration, if applicable, within a period specified in the biddingdocuments or where the period is not specified in the bidding documents then withinfifteen days from the date on which the letter of acceptance or letter of intent isdispatched to the bidder.h) If the issuance of formal letter of acceptance is likely to take time, in the meanwhilea Letter of Intent (LOI) may be sent to the bidder. The acceptance of an offer iscomplete as soon as the letter of acceptance or letter of intent is posted and/ or sentby email (if available) to the address of the bidder given in the bidding document.Until a formal contract is executed, the letter of acceptance or LOI shall constitutea binding contract.i) The bid security of the bidders who’s Bids could not be accepted shall be refundedsoon after the contract with the successful bidder is signed and its performancesecurity is obtained.5.23. Information and publication of awardInformation of award of contract shall be communicated to all participating biddersand/or published on the respective website(s) as specified in NIB.Seal & Signature of the Auth. Sign. Page 47 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-135.24. Procuring entity’s right to accept or reject any or all BidsThe Procuring entity reserves the right to accept or reject any Bid, and to annul (cancel)the bidding process and reject all Bids at any time prior to award of contract, withoutthereby incurring any liability to the bidders.5.25. Right to Vary Quantitiesa) At the time of award of contract, the quantity of goods, works or services originallyspecified in the bidding documents may be increased, but such increase shall notexceed 20% of the quantity specified in the bidding documents. It shall be withoutany change in the unit prices or other terms and conditions of the Bid and thebidding documents.b) If the procuring entity does not procure any subject matter of procurement orprocures less than the quantity specified in the bidding documents due to changein circumstances, the bidder shall not be entitled for any claim orcompensation.c) Repeat orders for extra items or additional quantities may be placed on the ratesand conditions given in the contract. Delivery or completion period may also beproportionately increased. The limits of repeat order shall be as under: -i. 50% of the quantity of the individual items and 20% of the value of originalcontract in case of works; andii. 25% of the value of goods or services of the original contract.5.26. Performance Securitya) Prior to execution of agreement, Performance security shall be solicited from allsuccessful bidders except the departments of the State Government andundertakings, corporations, autonomous bodies, registered societies, co-operativesocieties which are owned or controlled or managed by the State Government andundertakings of the Central Government. However, a performance securitydeclaration shall be taken from them. The State Government may relax theprovision of performance security in particular procurement or any class ofprocurement.Seal & Signature of the Auth. Sign. Page 48 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13b) The amount of performance security shall be 5%, of the amount of supply order incase of procurement of goods and services. In case of Small Scale Industries (SSI)of Rajasthan, it shall be 1% of the amount of quantity ordered for supply of goodsand in case of sick industries, other than SSI, whose cases are pending before theBoard of Industrial and Financial Reconstruction (BIFR), it shall be 2% of theamount of supply order.c) Performance security shall be furnished in any one of the following forms: -i. deposit though eGRAS;ii. Bank Draft or Banker’s Cheque of a scheduled bank;iii. National Savings Certificates and any other script/ instrument underNational Savings Schemes for promotion of small savings issued by a PostOffice in Rajasthan, if the same can be pledged under the relevant rules.They shall be accepted at their surrender value at the time of bid and formallytransferred in the name of procuring entity with the approval of Head PostMaster;iv. Bank guarantee/s of a scheduled bank. It shall be got verified from theissuing bank. Other conditions regarding bank guarantee shall be same asmentioned in the bidding document for bid security;v. Fixed Deposit Receipt (FDR) of a scheduled bank. It shall be in the name ofprocuring entity on account of bidder and discharged by the bidder inadvance. The procuring entity shall ensure before accepting the FDR thatthe bidder furnishes an undertaking from the bank to make payment/premature payment of the FDR on demand to the procuring entity withoutrequirement of consent of the bidder concerned. In the event of forfeiture ofthe performance security, the Fixed Deposit shall be forfeited along withinterest earned on such Fixed Deposit.d) Performance security furnished in the form specified in clause [b.] to [e.] of (C)above shall remain valid for a period of 60 days beyond the date of completion ofall contractual obligations of the bidder, including warranty obligations andmaintenance and defect liability period.e) Forfeiture of Security Deposit: Security amount in full or part may be forfeited,including interest, if any, in the following cases:-Seal & Signature of the Auth. Sign. Page 49 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13i. When any terms and condition of the contract is breached.ii. When the bidder fails to make complete supply satisfactorily.iii. if the bidder breaches any provision of code of integrity, prescribed forbidders, specified in the bidding document.f) Notice will be given to the bidder with reasonable time before PSD deposited isforfeited.g) No interest shall be payable on the PSD.5.27. Execution of agreementa) A procurement contract shall come into force from the date of signing of agreementor date of work order issued to the successful bidder.b) The successful bidder shall sign the procurement contract within 15 days from thedate on which the work order is despatched to the successful bidder.c) If the bidder, whose Bid has been accepted, fails to sign a written procurementcontract or fails to furnish the required performance security within specified period,the procuring entity shall take action against the successful bidder as per theprovisions of the bidding document and Act. The procuring entity may, in such case,cancel the procurement process or if it deems fit, offer for acceptance the rates oflowest or most advantageous bidder to the next lowest or most advantageousbidder, in accordance with the criteria and procedures set out in the biddingdocument.d) The bidder will be required to execute the agreement (Annexure-15) on a nonjudicialstamp of specified value at its cost and to be purchase from anywhere inRajasthan only.5.28. Confidentialitya) Notwithstanding anything contained in this bidding document but subject to theprovisions of any other law for the time being in force providing for disclosure ofinformation, a procuring entity shall not disclose any information if such disclosure,in its opinion, is likely to: -i. impede enforcement of any law;ii. affect the security or strategic interests of India;Seal & Signature of the Auth. Sign. Page 50 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13iii. affect the intellectual property rights or legitimate commercial interests ofbidders;iv. affect the legitimate commercial interests of the procuring entity in situationsthat may include when the procurement relates to a project in which theprocuring entity is to make a competitive bid, or the intellectual property rightsof the procuring entity.b) The procuring entity shall treat all communications with bidders related to theprocurement process in such manner as to avoid their disclosure to competingbidders or to any other person not authorised to have access to such information.c) The procuring entity may impose on bidders and sub-contractors, if there are anyfor fulfilling the terms of the procurement contract, conditions aimed at protectinginformation, the disclosure of which violates (a) above.d) In addition to the restrictions specified above, the procuring entity, while procuringa subject matter of such nature which requires the procuring entity to maintainconfidentiality, may impose condition for protecting confidentiality of suchinformation.5.29. Cancellation of procurement processa) If any procurement process has been cancelled, it shall not be reopened but it shallnot prevent the procuring entity from initiating a new procurement process for thesame subject matter of procurement, if required.b) A procuring entity may, for reasons to be recorded in writing, cancel the process ofprocurement initiated by it –i. at any time prior to the acceptance of the successful Bid; orii. after the successful Bid is accepted in accordance with (d) and (e) below.c) The procuring entity shall not open any bids or proposals after taking a decision tocancel the procurement and shall return such unopened bids or proposals.d) The decision of the procuring entity to cancel the procurement and reasons for suchdecision shall be immediately communicated to all bidders that participated in theprocurement process.e) If the bidder whose Bid has been accepted as successful fails to sign any writtenprocurement contract as required, or fails to provide any required security for theSeal & Signature of the Auth. Sign. Page 51 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13performance of the contract, the procuring entity may cancel the procurementprocess.f) If a bidder is convicted of any offence under the Act, the procuring entity may: -i. cancel the relevant procurement process if the Bid of the convicted bidderhas been declared as successful but no procurement contract has beenentered into;ii. rescind (cancel) the relevant contract or forfeit the payment of all ora part of the contract value if the procurement contract has been entered intobetween the procuring entity and the convicted bidder.5.30. Code of Integrity for Biddersa) No person participating in a procurement process shall act in contravention of thecode of integrity prescribed by the State Government.b) The code of integrity include provisions for: -i. Prohibitingi. any offer, solicitation or acceptance of any bribe, reward or gift orany material benefit, either directly or indirectly, in exchange for anunfair advantage in the procurement process or to otherwise influencethe procurement process;ii. any omission, including a misrepresentation that misleads orattempts to mislead so as to obtain a financial or other benefit or avoidan obligation;iii. any collusion, bid rigging or anti-competitive behaviour to impair thetransparency, fairness and progress of the procurement process;iv. improper use of information shared between the procuring entity andthe bidders with an intent to gain unfair advantage in the procurementprocess or for personal gain;v. any financial or business transactions between the bidder and anyofficer or employee of the procuring entity;vi. any coercion including impairing or harming or threatening to do thesame, directly or indirectly, to any party or to its property to influencethe procurement process;Seal & Signature of the Auth. Sign. Page 52 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13vii. any obstruction of any investigation or audit of a procurement process;ii. disclosure of conflict of interest;iii. disclosure by the bidder of any previous transgressions with any entity inIndia or any other country during the last three years or of any debarment byany other procuring entity.c) Without prejudice to the provisions below, in case of any breach of the code ofintegrity by a bidder or prospective bidder, as the case may be, the procuring entitymay take appropriate measures including: -i. exclusion of the bidder from the procurement process;ii. calling-off of pre-contract negotiations and forfeiture or encashment of bidsecurity;iii. forfeiture or encashment of any other security or bond relating to theprocurement;iv. recovery of payments made by the procuring entity along with interestthereon at bank rate;v. cancellation of the relevant contract and recovery of compensation for lossincurred by the procuring entity;vi. debarment of the bidder from participation in future procurements of theprocuring entity for a period not exceeding three years.5.31. Interference with Procurement ProcessA bidder, who: -a) withdraws from the procurement process after opening of financial bids;b) withdraws from the procurement process after being declared thesuccessful bidder;c) fails to enter into procurement contract after being declared the successfulbidder;d) fails to provide performance security or any other document or securityrequired in terms of the bidding documents after being declared thesuccessful bidder, without valid grounds,Seal & Signature of the Auth. Sign. Page 53 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13shall, in addition to the recourse available in the bidding document orthe contract, be punished with fine which may extend to fifty lakh rupees or tenper cent of the assessed value of procurement, whichever is less.5.32. Appealsa) Subject to “Appeal not to lie in certain cases” below, if any bidder or prospectivebidder is aggrieved that any decision, action or omission of the procuringentity is in contravention to the provisions of the Act or the rules or guidelinesissued thereunder, he may file an appeal to such officer of the procuring entity, asmay be designated by it for the purpose, within a period of 10 days from the date ofsuch decision or action, omission, as the case may be, clearly giving the specificground or grounds on which he feels aggrieved:a. Provided that after the declaration of a bidder as successful in terms of“Award of Contract”, the appeal may be filed only by a bidder who hasparticipated in procurement proceedings:b. Provided further that in case a procuring entity evaluates the technical Bidbefore the opening of the financial Bid, an appeal related to the matter offinancial Bid may be filed only by a bidder whose technical Bid is found to beacceptable.b) The officer to whom an appeal is filed under (a) above shall deal with the appeal asexpeditiously as possible and shall endeavour to dispose it of within 30 days fromthe date of filing of the appeal.c) If the officer designated under (a) above fails to dispose of the appeal filed underthat sub-section within the period specified in (b) above, or if the bidder orprospective bidder or the procuring entity is aggrieved by the order passed, thebidder or prospective bidder or the procuring entity, as the case may be, may file asecond appeal to an officer or authority designated by the State Government in thisbehalf within 15 days from the expiry of the period specified in (b) above or of thedate of receipt of the order passed under (b) above, as the case may be.d) The officer or authority to which an appeal is filed under (c ) above shall deal withthe appeal as expeditiously as possible and shall endeavour to dispose it of within30 days from the date of filing of the appeal:Seal & Signature of the Auth. Sign. Page 54 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13e) The officer or authority to which an appeal may be filed under (a) or (d) above shallbe : f) Form of Appeal:i. Every appeal under (a) and (c) above shall be as per Annexure-17 along withas many copies as there are respondents in the appeal.ii. Every appeal shall be accompanied by an order appealed against, if any,affidavit verifying the facts stated in the appeal and proof of payment of fee.iii. Every appeal may be presented to First Appellate Authority or SecondAppellate Authority, as the case may be, in person or through registered postor authorised representative.g) Fee for Appeal: Fee for filing appeal:i. Fee for first appeal shall be rupees two thousand five hundred and for secondappeal shall be rupees ten thousand, which shall be non-refundable.ii. The fee shall be paid in the form of bank demand draft or banker’s chequeof a Scheduled Bank payable in the name of Appellate Authority concerned.h) Procedure for disposal of appeal:i. The First Appellate Authority or Second Appellate Authority, as the case maybe, upon filing of appeal, shall issue notice accompanied by copy of appeal,affidavit and documents, if any, to the respondents and fix date of hearing.ii. On the date fixed for hearing, the First Appellate Authority or SecondAppellate Authority, as the case may be, shall,-i. hear all the parties to appeal present before him/her; andii. peruse or inspect documents, relevant records or copies thereofrelating to the matter.iii. After hearing the parties, perusal or inspection of documents and relevantrecords or copies thereof relating to the matter, the Appellate Authorityconcerned shall pass an order in writing and provide the copy of order to theparties to appeal free of cost.iv. The order passed under (c) shall also be placed on the State PublicProcurement Portal.Seal & Signature of the Auth. Sign. Page 55 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13i) No information which would impair the protection of essential security interests ofIndia, or impede the enforcement of law or fair competition, or prejudice thelegitimate commercial interests of the bidder or the procuring entity, shall bedisclosed in a proceeding under an appeal.5.33. Stay of procurement proceedingsWhile hearing of an appeal, the officer or authority hearing the appeal may, on anapplication made in this behalf and after affording a reasonable opportunity of hearingto the parties concerned, stay the procurement proceedings pending disposal of theappeal, if he/she, or it, is satisfied that failure to do so is likely to lead to miscarriage ofjustice.5.34. Vexatious Appeals & ComplaintsWhoever intentionally files any vexatious, frivolous or malicious appeal or complaintunder the “The Rajasthan Transparency Public Procurement Act 2012”, with theintention of delaying or defeating any procurement or causing loss to any procuringentity or any other bidder, shall be punished with fine which may extend to twenty lakhrupees or five per cent of the value of procurement, whichever is less.5.35. Offenses by Firms/ Companiesa) Where an offence under “The Rajasthan Transparency Public Procurement Act2012” has been committed by a company, every person who at the time the offencewas committed was in charge of and was responsible to the company for theconduct of the business of the company, as well as the company, shall be deemedto be guilty of having committed the offence and shall be liable to be proceededagainst and punished accordingly:Provided that nothing contained in this sub-section shall render any such personliable for any punishment if he/she proves that the offence was committed withouthis/her knowledge or that he/she had exercised all due diligence to prevent thecommission of such offence.b) Notwithstanding anything contained in (a) above, where an offence under this Acthas been committed by a company and it is proved that the offence has beencommitted with the consent or connivance of or is attributable to any neglect on thepart of any director, manager, secretary or other officer of the company, suchdirector, manager, secretary or other officer shall also be deemed to be guilty ofSeal & Signature of the Auth. Sign. Page 56 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13having committed such offence and shall be liable to be proceeded against andpunished accordingly.c) For the purpose of this sectioni.“company” means a body corporate and includes a limited liabilitypartnership, firm, registered society or co- operative society, trust or otherassociation of individuals; andii. “director” in relation to a limited liability partnership or firm, means a partnerin the firm.d) Abetment of certain offenses: Whoever abets an offence punishable under this Act,whether or not that offence is committed in consequence of that abetment, shall bepunished with the punishment provided for the offence.5.36. Debarment from Biddinga) A bidder shall be debarred by the State Government if he has been convicted of anoffence:i. under the Prevention of Corruption Act, 1988 (Central Act No. 49 of 1988);ORii. under the Indian Penal Code, 1860 (Central Act No. 45 of 1860) or any otherlaw for the time being in force, for causing any loss of life or property orcausing a threat to public health as part of execution of a publicprocurement contract.b) A bidder debarred under (a) above shall not be eligible to participate in aprocurement process of any procuring entity for a period not exceeding three yearscommencing from the date on which he was debarred.c) If a procuring entity finds that a bidder has breached the code of integrity prescribedin terms of “Code of Integrity for bidders” above, it may debar the bidder for a periodnot exceeding three years.d) Where the entire bid security or the entire performance security or any substitutethereof, as the case may be, of a bidder has been forfeited by a procuring entity inrespect of any procurement process or procurement contract, the bidder may bedebarred from participating in any procurement process undertaken by theprocuring entity for a period not exceeding three years.Seal & Signature of the Auth. Sign. Page 57 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13e) The State Government or a procuring entity, as the case may be, shall not debar abidder under this section unless such bidder has been given a reasonableopportunity of being heard.5.37. Monitoring of Contracta) An officer or a committee of officers named Contract Monitoring Committee (CMC)may be nominated by procuring entity to monitor the progress of the contract duringits delivery period.b) During the delivery period the CMC shall keep a watch on the progress of thecontract and shall ensure that quantity of goods and service delivery is in proportionto the total delivery period given, if it is a severable contract, in which the deliveryof the goods and service is to be obtained continuously or is batched. If the entirequantity of goods and service is to be delivered in the form of completed work orentire contract like fabrication work, the process of completion of work may bewatched and inspections of the selected bidder’s premises where the work is beingcompleted may be inspected.c) If delay in delivery of goods and service is observed a performance notice would begiven to the selected bidder to speed up the delivery.d) Any change in the constitution of the firm, etc. shall be notified forth with by thecontractor in writing to the procuring entity and such change shall not relieve anyformer member of the firm, etc., from any liability under the contract.e) No new partner/ partners shall be accepted in the firm by the selected bidder inrespect of the contract unless he/ they agree to abide by all its terms, conditionsand deposits with the procuring entity through a written agreement to this effect.The bidder’s receipt for acknowledgement or that of any partners subsequentlyaccepted as above shall bind all of them and will be sufficient discharge for any ofthe purpose of the contract.f) The selected bidder shall not assign or sub-let his contract or any substantial partthereof to any other agency without the permission of procuring entity.Seal & Signature of the Auth. Sign. Page 58 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-136. GENERAL TERMS AND CONDITIONS OF TENDER & CONTRACTBidders should read these conditions carefully and comply strictly while sending theirbids.DefinitionsFor the purpose of clarity, the following words and expressions shall have the meaningshereby assigned to them: -a) “Contract” means the Agreement entered into between the Purchaser and thesuccessful/ selected bidder, together with the Contract Documents referred totherein, including all attachments, appendices, and all documents incorporated byreference therein.b) “Contract Documents” means the documents listed in the Agreement, including anyamendments thereto.c) “Contract Price” means the price payable to the successful/ selected bidder asspecified in the Agreement, subject to such additions and adjustments thereto ordeductions there from, as may be made pursuant to the Contract.d) “Day” means a calendar day.e) “Delivery” means the transfer of the Goods from the successful/ selected bidder tothe Purchaser in accordance with the terms and conditions set forth in the Contract.f) “Completion” means the fulfilment of the related services by the successful/selected bidder in accordance with the terms and conditions set forth in theContract.g) “Goods” means all of the commodities, raw material, machinery and equipment,and/or other materials that the successful/ selected bidder is required to supply tothe Purchaser under the Contract.h) “Purchaser” means the entity purchasing the Goods and related services, asspecified in the bidding document.i) “Related Services” means the services incidental to the supply of the goods, suchas insurance, installation, training and initial maintenance and other similarobligations of the successful/ selected bidder under the Contract.j) “Subcontractor” means any natural person, private or government entity, or acombination of the above, including its legal successors or permitted assigns, toSeal & Signature of the Auth. Sign. Page 59 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13whom any part of the Goods to be supplied or execution of any part of the relatedservices is subcontracted by the successful/ selected bidder.k) “Supplier/ Successful or Selected bidder” means the person, private or governmententity, or a combination of the above, whose Bid to perform the Contract has beenaccepted by the Purchaser and is named as such in the Agreement, and includesthe legal successors or permitted assigns of the successful/ selected bidder.l) “The Site,” where applicable, means the designated project place(s) named in thebidding document.Note: The bidder shall be deemed to have carefully examined the conditions,specifications, size, make and drawings, etc., of the goods to be supplied and relatedservices to be rendered. If the bidder has any doubts as to the meaning of any portionof these conditions or of the specification, drawing, etc., he shall, before submitting theBid and signing the contract refer the same to the procuring entity and get clarifications.6.1. Contract DocumentsSubject to the order of precedence set forth in the Agreement, all documents formingthe Contract (and all parts thereof) are intended to be correlative, complementary, andmutually explanatory.6.2. Interpretationa) If the context so requires it, singular means plural and vice versa.b) Entire Agreement: The Contract constitutes the entire agreement between thePurchaser and the Supplier/ Selected bidder and supersedes all communications,negotiations and agreements (whether written or oral) of parties with respect theretomade prior to the date of Contract.c) Amendment: No amendment or other variation of the Contract shall be valid unlessit is in writing, is dated, expressly refers to the Contract, and is signed by a dulyauthorized representative of each party thereto.d) Non-waiver: Subject to the condition (f) below, no relaxation, forbearance, delay, orindulgence by either party in enforcing any of the terms and conditions of theContract or the granting of time by either party to the other shall prejudice, affect,or restrict the rights of that party under the Contract, neither shall any waiver bySeal & Signature of the Auth. Sign. Page 60 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13either party of any breach of Contract operate as waiver of any subsequent orcontinuing breach of Contract.e) Any waiver of a party’s rights, powers, or remedies under the Contract must be inwriting, dated, and signed by an authorized representative of the party granting suchwaiver, and must specify the right and the extent to which it is being waived.f) Severability: If any provision or condition of the Contract is prohibited or renderedinvalid or unenforceable, such prohibition, invalidity or unenforceability shall notaffect the validity or enforceability of any other provisions and conditions of theContract.6.3. Languagea) The Contract as well as all correspondence and documents relating to the Contractexchanged by the successful/ selected bidder and the Purchaser, shall be writtenin English language only. Supporting documents and printed literature that are partof the Contract may be in another language provided they are accompanied by anaccurate translation of the relevant passages in the language specified in thespecial conditions of the contract, in which case, for purposes of interpretation ofthe Contract, this translation shall govern.b) The successful/ selected bidder shall bear all costs of translation to the governinglanguage and all risks of the accuracy of such translation.6.4. Eligible Goods and Related Servicesa) For purposes of this Clause, the term “goods” includes commodities, raw material,machinery, equipment, and industrial plants; and “related services” includesservices such as insurance, transportation, supply, installation, integration, testing,commissioning, training, and initial maintenance.b) All articles/ goods being bid, other than those marked in the Bill of Material (BoM)should be the ones which are produced in volume and are used by a large numberof users in India/ abroad. All products quoted by the successful/ selected biddermust be associated with specific make and model number, item code and namesand with printed literature describing configuration and functionality. Any deviationSeal & Signature of the Auth. Sign. Page 61 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13from the printed specifications should be clearly mentioned in the offer documentby the bidder/ supplier.c) The OEM/ Vendor of the quoted product must have its own registered spares depotin India having adequate inventory of the equipment being quoted for providing thenecessary spares to meet warranty clause.d) The OEM/ Vendor of the quoted product should also have its direct representationin India in terms of registered office for at least past 4 years. The presence throughany Distribution/ System Integration partner agreement will not be accepted.e) Bidder must quote products in accordance with above clause “Eligible goods andrelated services”.6.5. Noticesa) Any notice given by one party to the other pursuant to the Contract shall be in writingto the address specified in the contract. The term “in writing” means communicatedin written form with proof of dispatch and receipt.b) A Notice shall be effective when delivered or on the Notice’s effective date,whichever is later.6.6. Governing LawThe Contract shall be governed by and interpreted in accordance with the laws of theRajasthan State/ the Country (India), unless otherwise specified in the contract.6.7. Scope of Supplya) Subject to the provisions in the bidding document and contract, the goods andrelated services to be supplied shall be as specified in the bidding document.b) Unless otherwise stipulated in this document, the quantity and specifications are forminimum quantity and configuration respectively. The bidder may supply higherconfiguration.c) Unless otherwise stipulated in the Contract, the scope of supply shall include allsuch items not specifically mentioned in the Contract but that can be reasonablyinferred from the Contract as being required for attaining delivery and completion ofSeal & Signature of the Auth. Sign. Page 62 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13the goods and related services as if such items were expressly mentioned in theContract.d) The bidder shall not quote and supply hardware/ software that is likely to bedeclared as End of Sale and End of Service/ Support for the period as mentionedin BoM (Annexure -1) from the last date of bid submission. OEMs are required tomention this in the MAF for all the quoted hardware/ software. If any of thehardware/ software is found to be declared as End of Sale/ Service/ Support, thenthe bidder shall replace all such hardware/ software with the latest ones havingequivalent or higher specifications without any financial obligation to the purchaser.6.8. Delivery & Installationa) Subject to the conditions of the contract, the delivery of the goods and completionof the related services shall be in accordance with the delivery and completionschedule specified in the bidding document. The details of supply/ shipping andother documents to be furnished by the successful/ selected bidder are specified inthe bidding document and/ or contract.b) The contract for the supply can be repudiated at any time by the purchase officer,if the supplies are not made to his satisfaction after giving an opportunity to thebidder of being heard and recording the reasons for repudiation.c) The Supplier/ Selected Bidder shall arrange to supply, install and commission theordered materials/ system as per specifications within the specified delivery/completion period at various departments and/ or their offices/ locations mentionedin the PO/ WO.d) Shifting the place of Installation: The user will be free to shift the place of installationwithin the same city /town/ district/ division. The successful/ selected bidder shallprovide all assistance, except transportation cost, in shifting of the equipmentwithout any additional cost to purchaser.6.9. Supplier’s/ Selected Bidder’s ResponsibilitiesThe Supplier/ Selected Bidder shall supply all the goods and related services includedin the scope of supply in accordance with the provisions of bidding document and/ orcontract.Seal & Signature of the Auth. Sign. Page 63 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-136.10. Purchaser’s Responsibilitiesa) Whenever the supply of goods and related services requires that the Supplier/Selected Bidder obtain permits, approvals, and import and other licenses from localpublic authorities, the Purchaser shall, if so required by the Supplier/ SelectedBidder, make its best effort to assist the Supplier/ Selected Bidder in complying withsuch requirements in a timely and expeditious manner.b) The Purchaser shall pay all costs involved in the performance of its responsibilities,in accordance with the general and special conditions of the contract.6.11. Contract Pricea) The Contract Price shall be paid as specified in the contract subject to any additionsand adjustments thereto, or deductions there from, as may be made pursuant to theContract.b) Prices charged by the Supplier/ Selected Bidder for the Goods delivered and theRelated Services performed under the Contract shall not vary from the pricesquoted by the Supplier/ Selected Bidder in its bid, with the exception of any priceadjustments authorized in the special conditions of the contract.6.12. Recoveries from Supplier/ Selected Biddera) Recovery of liquidated damages, short supply, breakage, rejected articles shall bemade ordinarily from bills.b) The Purchase Officer shall withhold amount to the extent of short supply, broken/damaged or for rejected articles unless these are replaced satisfactorily. In case offailure to withhold the amount, it shall be recovered from his dues and performancesecurity deposit available with RISL.c) The balance, if any, shall be demanded from the Supplier/ Selected Bidder andwhen recovery is not possible, the Purchase Officer shall take recourse to law inforce.6.13. Taxes & Dutiesa) The TDS, Raj-VAT, service tax etc., if applicable, shall be deducted at source/paidby RISL as per prevailing rates.Seal & Signature of the Auth. Sign. Page 64 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13b) For goods supplied from outside India, the successful/ selected bidder shall beentirely responsible for all taxes, stamp duties, license fees, and other such leviesimposed outside the country.c) For goods supplied from within India, the successful/ selected bidder shall beentirely responsible for all taxes, duties, license fees, etc., incurred until delivery ofthe contracted Goods to the Purchaser.d) If any tax exemptions, reductions, allowances or privileges may be available to thesuccessful/ selected bidder in India, the Purchaser shall use its best efforts toenable the successful/ selected bidder to benefit from any such tax savings to themaximum allowable extent.6.14. CopyrightThe copyright in all drawings, design documents, source code and other materialscontaining data and information furnished to the Purchaser by the Supplier/ SelectedBidder herein shall remain vested in the Purchaser, or, if they are furnished to thePurchaser directly or through the Supplier/ Selected Bidder by any third party, includingsuppliers of materials, the copyright in such materials shall remain vested in such thirdparty.6.15. Confidential Informationa) The Purchaser and the Supplier/ Selected Bidder shall keep confidential and shallnot, without the written consent of the other party hereto, divulge to any third partyany drawings, documents, data, or other information furnished directly or indirectlyby the other party hereto in connection with the Contract, whether such informationhas been furnished prior to, during or following completion or termination of theContract.b) The Supplier/ Selected Bidder may furnish to its Subcontractor, if permitted, suchdocuments, data, and other information it receives from the Purchaser to the extentrequired for the Subcontractor to perform its work under the Contract, in which eventthe Supplier/ Selected Bidder shall obtain from such Subcontractor an undertakingof confidentiality similar to that imposed on the Supplier/ Selected Bidder.c) The Purchaser shall not use such documents, data, and other information receivedfrom the Supplier/ Selected Bidder for any purposes unrelated to the Contract.Similarly, the Supplier/ Selected Bidder shall not use such documents, data, andSeal & Signature of the Auth. Sign. Page 65 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13other information received from the Purchaser for any purpose other than thedesign, procurement, or other work and services required for the performance ofthe Contract.d) The obligation of a party under sub-clauses above, however, shall not apply toinformation that: -i. the Purchaser or Supplier/ Selected Bidder need to share with RISL or otherinstitutions participating in the Contract;ii. now or hereafter enters the public domain through no fault of that party;iii. can be proven to have been possessed by that party at the time of disclosureand which was not previously obtained, directly or indirectly, from the otherparty; oriv. otherwise lawfully becomes available to that party from a third party that hasno obligation of confidentiality.e) The above provisions shall not in any way modify any undertaking of confidentialitygiven by either of the parties hereto prior to the date of the Contract in respect ofthe supply or any part thereof.f) The provisions of this clause shall survive completion or termination, for whateverreason, of the Contract.6.16. Sub-contractinga) The bidder shall not assign or sub-let his contract or any substantial part thereof toany other agency without the permission of Purchaser/ Tendering Authority.b) If permitted, the selected bidder shall notify the Purchaser, in writing, of allsubcontracts awarded under the Contract, if not already specified in the Bid.Subcontracting shall in no event relieve the Supplier/ Selected Bidder from any ofits obligations, duties, responsibilities, or liability under the Contract.c) Subcontracts, if permitted, shall comply with the provisions of bidding documentand/ or contract.6.17. Specifications and Standardsa) All articles supplied shall strictly conform to the specifications, trademark laid downin the bidding document and wherever articles have been required according to ISI/Seal & Signature of the Auth. Sign. Page 66 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13ISO/ other applicable specifications/ certifications/ standards, those articles shouldconform strictly to those specifications/ certifications/ standards. The supply shallbe of best quality and description. The decision of the competent authority/purchase committee whether the articles supplied conforms to the specificationsshall be final and binding on the supplier/ selected bidder.b) Technical Specifications and Drawingsi. The Supplier/ Selected Bidder shall ensure that the goods and related servicescomply with the technical specifications and other provisions of the Contract.ii. The Supplier/ Selected Bidder shall be entitled to disclaim responsibility for anydesign, data, drawing, specification or other document, or any modificationthereof provided or designed by or on behalf of the Purchaser, by giving a noticeof such disclaimer to the Purchaser.iii. The goods and related services supplied under this Contract shall conform to thestandards mentioned in bidding document and, when no applicable standard ismentioned, the standard shall be equivalent or superior to the official standardswhose application is appropriate to the country of origin of the Goods.c) Wherever references are made in the Contract to codes and standards inaccordance with which it shall be executed, the edition or the revised version ofsuch codes and standards shall be those specified in the bidding document. DuringContract execution, any changes in any such codes and standards shall be appliedonly after approval by the Purchaser and shall be treated in accordance with thegeneral conditions of the contract.d) The supplier/ selected bidder must certify that all the goods are new, unused, andof the agreed make and models, and that they incorporate all recent improvementsin design and materials, unless provided otherwise in the Contract.e) The supplier/ selected bidder should further warrant that the Goods shall be freefrom defects arising from any act or omission of the supplier/ selected bidder orarising from design, materials, and workmanship, under normal use in theconditions prevailing in the place of final destination.Seal & Signature of the Auth. Sign. Page 67 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-136.18. Packing and Documentsa) The Supplier/ Selected Bidder shall provide such packing of the Goods as isrequired to prevent their damage or deterioration during transit to their finaldestination, as indicated in the Contract. During transit, the packing shall besufficient to withstand, without limitation, rough handling and exposure to extremetemperatures, salt and precipitation, and open storage. Packing case size andweights shall take into consideration, where appropriate, the remoteness of the finaldestination of the Goods and the absence of heavy handling facilities at all pointsin transit.b) The packing, marking, and documentation within and outside the packages shallcomply strictly with such special requirements as shall be expressly provided for inthe Contract, including additional requirements, if any, specified in the contract, andin any other instructions ordered by the Purchaser.6.19. Insurancea) The Goods supplied under the Contract shall be fully insured against loss by theft,destruction or damage incidental to manufacture or acquisition, transportation,storage, fire, flood, under exposure to weather and delivery at the designatedproject locations, till handover of the project is achieved. The insurance charges willbe borne by the supplier and Purchaser will not be required to pay such charges ifincurred.b) The goods will be delivered at the FOR destination in perfect condition.6.20. TransportationThe supplier/ selected bidder shall be responsible for transport by sea, rail and roador air and delivery of the material in the good condition to the consignee atdestination. In the event of any loss, damage, breakage or leakage or any shortagethe bidder shall be liable to make good such loss and shortage found at thechecking/ inspection of the material by the consignee. No extra cost on suchaccount shall be admissible.Seal & Signature of the Auth. Sign. Page 68 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-136.21. Extension in Delivery Period and Liquidated Damages (LD)a) Except as provided under clause “Force Majeure”, if the supplier/ selected bidderfails to deliver any or all of the Goods or perform the Related Services within theperiod specified in the Contract, the Purchaser may without prejudice to all its otherremedies under the Contract, deduct from the Contract Price, as liquidateddamages, a sum equivalent to the percentage specified in (d) below for each weekor part thereof of delay until actual delivery or performance, up to a maximumdeduction of the percentage specified in the bidding document and/ or contract.Once the maximum is reached, the Purchaser may terminate the Contract pursuantto clause “Termination”.b) The time specified for delivery in the bidding document shall be deemed to be theessence of the contract and the supplier/ selected bidder shall arrange goodssupply and related services within the specified period.c) Delivery and installation/ completion period may be extended with or withoutliquidated damages, if the delay in the supply of goods or service is on account ofhindrances beyond the control of the supplier/ selected bidder.i. The supplier/ selected bidder shall request in writing to the Purchaser givingreasons for extending the delivery period of service, if he/she finds himself/herself unable to complete the supply of goods or service within thestipulated delivery period or is unable to maintain prorate progress in thesupply of goods or service delivery. This request shall be submitted as soonas a hindrance in delivery of goods and service occurs or within 15 days fromsuch occurrence but before expiry of stipulated period of completion ofdelivery of goods and service after which such request shall not beentertained.ii. The Purchaser shall examine the justification of causes of hindrance in thedelivery of goods and service and the period of delay occurred due to thatand recommend the competent authority on the period of extension whichshould be granted with or without liquidated damages.iii. Normally, extension in delivery period of goods and service in followingcircumstances may be considered without liquidated damages:Seal & Signature of the Auth. Sign. Page 69 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13i. When delay has occurred due to delay in supply or approval of drawings,designs, plans etc. if the RISL was required to supply or approve themto the supplier of goods or service provider as per terms of the contract.ii. When delay has occurred in supply of materials etc. if these wererequired to be supplied to the supplier or service provider by the RISL asper terms of the contract.iii. When the delay has occurred in providing space or any otherinfrastructure, if RISL was required to provide the same as per the termsof the agreement.iv. If the competent authority agrees to extend the delivery period/ schedule, anamendment to the contract with suitable denial clauses and with or withoutliquidated damages, as the case may be, shall be issued. The amendmentletter shall mention that no extra price or additional cost for any reason, whatso ever beyond the contracted cost shall be paid for the delayed supply ofgoods and service.v. It shall be at the discretion of the concerned authority to accept or not toaccept the supply of goods and/ or services rendered by the contractor afterthe expiry of the stipulated delivery period, if no formal extension in deliveryperiod has been applied and granted. The competent authority shall haveright to cancel the contract with respect to undelivered goods and/ or service.vi. If DoIT&C or RISL is in need of the good and/ or service rendered after expiryof the stipulated delivery period, it may accept the services and issue a letterof extension in delivery period with usual liquidated damages and denialclauses to regularize the transaction.d) In case of extension in the delivery and/ or installation/ completion/ commissioningperiod is granted with full liquidated damages, the recovery shall be made on thebasis of following percentages of value of goods and/ or service which the supplier/selected bidder has failed to supply/install/ complete : -Sl.No.Condition LD %*a. Delay up to one fourth period of the prescribed period of delivery,successful installation and completion of work2.5 %Seal & Signature of the Auth. Sign. Page 70 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13Sl.No.Condition LD %*b. Delay exceeding one fourth but not exceeding half of the prescribedperiod of delivery, successful installation and completion of workc. Delay exceeding half but not exceeding three fourth of theprescribed period of delivery, successful installation and completionof workd. Delay exceeding three fourth of the prescribed period of delivery,successful installation and completion of work5.0 %7.5 %10.0 %i. Fraction of a day in reckoning period of delay in supplies, successful installationii.iii.and completion of work shall be eliminated, if it is less than half a day.The maximum amount of liquidated damages shall be 10% of the contract value.*The percentage refers to the payment due for the associated milestone.6.22. Authenticity of Equipmenta) The selected bidder shall certify (as per Annexure-9) that the supplied goods arebrand new, genuine/ authentic, not refurbished, conform to the description andquality as specified in this bidding document and are free from defects in material,workmanship and service.b) If during the contract period, the said goods be discovered counterfeit/ unauthenticor not to conform to the description and quality aforesaid or have determined (andthe decision of the Purchase Officer in that behalf will be final and conclusive),notwithstanding the fact that the purchaser may have inspected and/ or approvedthe said goods, the purchaser will be entitled to reject the said goods or such portionthereof as may be discovered not to conform to the said description and quality, onsuch rejection the goods will be at the selected bidder’s risk and all the provisionsrelating to rejection of goods etc., shall apply. The selected bidder shall, if so calledupon to do, replace the goods etc., or such portion thereof as is rejected byPurchase Officer, otherwise the selected bidder shall pay such damage as mayarise by the reason of the breach of the condition herein contained. Nothing hereincontained shall prejudice any other right of the Purchase Officer in that behalf underthis contract or otherwise.Seal & Signature of the Auth. Sign. Page 71 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13c) Goods accepted by the purchaser in terms of the contract shall in no way dilutepurchaser’s right to reject the same later, if found deficient in terms of the this clauseof the contract.6.23. Warrantya) The bidder must supply all items with comprehensive on-site valid warranty for theperiod as mentioned in BoM (Annexure –1), from go-live. However, if delay in golive is more than a month’s time due to reasons ascribed to the purchaser, thewarranty period shall be reduced accordingly.b) The bidder shall submit a certificate/ undertaking from the respective OEMs asspecified in BoM (Annexure –1), mentioning the fact that the goods supplied arecovered under comprehensive warranty & support for the prescribed period.c) The purchaser shall give a written notice to the selected bidder stating the natureof any defect together with all available evidence thereof, promptly following thediscovery thereof. The purchaser shall afford all reasonable opportunity for theselected bidder to inspect such defects. Upon receipt of such notice, the selectedbidder shall expeditiously cause to repair the defective goods or parts thereof orreplace the defective goods or parts thereof with brand new genuine/ authentic oneshaving similar or higher specifications from the respective OEM, at no cost to thePurchaser. Any goods repaired or replaced by the selected bidder shall be deliveredat the respective location without any additional costs to the purchaser.d) The selected bidder shall either repair or replace the defective goods or partsthereof with brand new genuine/ authentic ones having similar or higherspecifications from the respective OEM as per the time period specified underclause “Service Level Agreement (SLA)”e) If having been notified, the selected bidder fails to remedy the defect within theperiod specified, the purchaser shall impose penalty as specified in RFP.f) During the warranty period, the bidder shall also be responsible to ensure adequateand timely availability of spare parts needed for repairing the supplied goods.Seal & Signature of the Auth. Sign. Page 72 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-136.24. Patent Indemnitya) The supplier/ selected bidder shall, subject to the Purchaser’s compliance with subclause(b) below, indemnify and hold harmless the Purchaser and its employeesand officers from and against any and all suits, actions or administrativeproceedings, claims, demands, losses, damages, costs, and expenses of anynature, including attorney’s fees and expenses, which the Purchaser may suffer asa result of any infringement or alleged infringement of any patent, utility model,registered design, trademark, copyright, or other intellectual property rightregistered or otherwise existing at the date of the Contract by reason of: -i. the installation of the Goods by the supplier/ selected bidder or the use of theGoods in the country where the Site is located; andii. the sale in any country of the products produced by the Goods.Such indemnity shall not cover any use of the Goods or any part thereof other thanfor the purpose indicated by or to be reasonably inferred from the Contract, neitherany infringement resulting from the use of the Goods or any part thereof, or anyproducts produced thereby in association or combination with any other equipment,plant, or materials not supplied by the supplier/ selected bidder, pursuant to theContract.b) If any proceedings are brought or any claim is made against the Purchaser arisingout of the matters referred to above, the Purchaser shall promptly give the supplier/selected bidder a notice thereof, and the supplier/ selected bidder may at its ownexpense and in the Purchaser’s name conduct such proceedings or claim and anynegotiations for the settlement of any such proceedings or claim.c) If the supplier/ selected bidder fails to notify the Purchaser within thirty (30) daysafter receipt of such notice that it intends to conduct any such proceedings or claim,then the Purchaser shall be free to conduct the same on its own behalf.d) The Purchaser shall, at the supplier’s/ selected bidder’s request, afford all availableassistance to the supplier/ selected bidder in conducting such proceedings or claim,and shall be reimbursed by the supplier/ selected bidder for all reasonableexpenses incurred in so doing.e) The Purchaser shall indemnify and hold harmless the supplier/ selected bidder andits employees, officers, and Subcontractors (if any) from and against any and allSeal & Signature of the Auth. Sign. Page 73 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13suits, actions or administrative proceedings, claims, demands, losses, damages,costs, and expenses of any nature, including attorney’s fees and expenses, whichthe supplier/ selected bidder may suffer as a result of any infringement or allegedinfringement of any patent, utility model, registered design, trademark, copyright, orother intellectual property right registered or otherwise existing at the date of theContract arising out of or in connection with any design, data, drawing, specification,or other documents or materials provided or designed by or on behalf of thePurchaser.6.25. Limitation of LiabilityExcept in cases of gross negligence or willful misconduct: -a) neither party shall be liable to the other party for any indirect or consequential lossor damage, loss of use, loss of production, or loss of profits or interest costs,provided that this exclusion shall not apply to any obligation of the supplier/ selectedbidder to pay liquidated damages to the Purchaser; andb) the aggregate liability of the supplier/ selected bidder to the Purchaser, whetherunder the Contract, in tort, or otherwise, shall not exceed the amount specified inthe Contract, provided that this limitation shall not apply to the cost of repairing orreplacing defective equipment, or to any obligation of the supplier/ selected bidderto indemnify the Purchaser with respect to patent infringement.6.26. Force Majeurea) The supplier/ selected bidder shall not be liable for forfeiture of its PSD, LD, ortermination for default if and to the extent that it’s delay in performance or otherfailure to perform its obligations under the Contract is the result of an event of ForceMajeure.b) For purposes of this Clause, “Force Majeure” means an event or situation beyondthe control of the supplier/ selected bidder that is not foreseeable, is unavoidable,and its origin is not due to negligence or lack of care on the part of the supplier/selected bidder. Such events may include, but not be limited to, acts of thePurchaser in its sovereign capacity, wars or revolutions, fires, floods, epidemics,quarantine restrictions, and freight embargoes.Seal & Signature of the Auth. Sign. Page 74 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13c) If a Force Majeure situation arises, the supplier/ selected bidder shall promptly notifythe RISL in writing of such conditions and cause thereof within 15 days ofoccurrence of such event. Unless otherwise directed by RISL, the supplier/ selectedbidder shall continue to perform its obligations under the contract as far asreasonably practical.d) If the performance in whole or part or any obligation under the contract is preventedor delayed by any reason of Force Majeure for a period exceeding 60 days, eitherparty at its option may terminate the contract without any financial repercussion oneither side.e) In case a Force Majeure situation occurs with the DoIT&C or RISL, the DoIT&C orRISL may take the case with the supplier/ selected bidder on similar lines.6.27. Change Orders and Contract Amendmentsa) The Purchaser may at any time order the supplier/ selected bidder through Noticein accordance with clause “Notices” above, to make changes within the generalscope of the Contract in any one or more of the following: -i. drawings, designs, or specifications, where Goods to be furnished under theContract are to be specifically manufactured for the Purchaser;ii. the method of shipment or packing;iii. the place of delivery; andiv. the related services to be provided by the supplier/ selected bidder.b) If any such change causes an increase or decrease in the cost of, or the timerequired for, the supplier’s/ selected bidder’s performance of any provisions underthe Contract, an equitable adjustment shall be made in the Contract Price or in theDelivery and Completion Schedule, or both, and the Contract shall accordinglyshould be amended. Any claims by the supplier/ selected bidder for adjustmentunder this clause must be asserted within thirty (30) days from the date of thesupplier’s/ selected bidder’s receipt of the Purchaser’s change order.c) Prices to be charged by the supplier/ selected bidder for any related services thatmight be needed but which were not included in the Contract shall be agreed uponin advance by the parties and shall not exceed the prevailing rates charged to otherparties by the supplier/ selected bidder for similar services.Seal & Signature of the Auth. Sign. Page 75 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-136.28. Terminationa) Termination for Defaulti. The tender sanctioning authority of RISL may, without prejudice to any otherremedy for breach of contract, by a written notice of default of at least 30 dayssent to the supplier/ selected bidder, terminate the contract in whole or in part:a. If the supplier/ selected bidder fails to deliver any or all quantities of theservice within the time period specified in the contract, or any extensionthereof granted by RISL; orb. If the supplier/ selected bidder fails to perform any other obligation under thecontract within the specified period of delivery of service or any extensiongranted thereof; orc. If the supplier/ selected bidder, in the judgement of the Purchaser, is foundto be engaged in corrupt, fraudulent, collusive, or coercive practices incompeting for or in executing the contract.d. If the supplier/ selected bidder commits breach of any condition of thecontract.ii. If RISL terminates the contract in whole or in part, amount of PSD may beforfeited.iii. Before cancelling a contract and taking further action, advice of senior mostfinance person available in the office and of legal adviser or legal assistantposted in the office, if there is one, may be obtained.b) Termination for InsolvencyRISL may at any time terminate the Contract by giving a written notice of at least 30days to the supplier/ selected bidder, if the supplier/ selected bidder becomes bankruptor otherwise insolvent. In such event, termination will be without compensation to thesupplier/ selected bidder, provided that such termination will not prejudice or affect anyright of action or remedy that has accrued or will accrue thereafter to RISL.c) Termination for Conveniencei. RISL, by a written notice of at least 30 days sent to the supplier/ selected bidder,may terminate the Contract, in whole or in part, at any time for its convenience.The Notice of termination shall specify that termination is for the Purchaser’sconvenience, the extent to which performance of the supplier/ selected bidderSeal & Signature of the Auth. Sign. Page 76 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13under the Contract is terminated, and the date upon which such terminationbecomes effective.ii. Depending on merits of the case the supplier/ selected bidder may beappropriately compensated on mutually agreed terms for the loss incurred bythe contract if any due to such termination.iii. The Goods that are complete and ready for shipment within twenty-eight (28)days after the supplier’s/ selected bidder’s receipt of the Notice of terminationshall be accepted by the Purchaser at the Contract terms and prices. For theremaining Goods, the Purchaser may elect:a. To have any portion completed and delivered at the Contract terms andprices; and/orb. To cancel the remainder and pay to the supplier/ selected bidder an agreedamount for partially completed Goods and Related Services and for materialsand parts previously procured by the supplier/ selected bidder.6.29. Settlement of Disputesa) General: If any dispute arises between the supplier/ selected bidder and RISLduring the execution of a contract that should be amicably settled by mutualdiscussions. However, if the dispute is not settled by mutual discussions, a writtenrepresentation will be obtained from the supplier/ selected bidder on the points ofdispute. The representation so received shall be examined by the concernedProcurement Committee which sanctioned the tender. The Procurement Committeemay take legal advice of a counsel and then examine the representation. Thesupplier/ selected bidder will also be given an opportunity of being heard. TheCommittee will take a decision on the representation and convey it in writing to thesupplier/ selected bidder.b) Standing Committee for Settlement of Disputes: If a question, difference orobjection arises in connection with or out of the contract/ agreement or the meaningof operation of any part, thereof or the rights, duties or liabilities of either party havenot been settled by mutual discussions or the decision of tender sanctioningProcurement Committee, it shall be referred to the empowered standing committeeSeal & Signature of the Auth. Sign. Page 77 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13for decision, if the amount of the claim is more than Rs. 50,000/-. The empoweredstanding committee shall consist of following members: - (RISL) Chairman of BoD of RISL : Chairman Secretary, DoIT&C or his nominee,not below the rank of Deputy Secretary: Member Managing Director, RISL : Member Director (Technical)/ Executive Director, RISL : Member Director (Finance), RISL : Member A Legal Expert to be nominated by the Chairman : Memberc) Procedure for reference to the Standing Committee: The supplier/ selected biddershall present his representation to the Managing Director, RISL along with a feeequal to two percent of the amount of dispute, not exceeding Rupees One Lakh,within one month from the date of communication of decision of the tendersanctioning Procurement Committee. The officer-in-charge of the project who wasresponsible for taking delivery of the goods and/ or service from the supplier/selected bidder shall prepare a reply of representation and shall represent theRISL’s stand before the standing committee. From the side of the supplier/ selectedbidder, the claim case may be presented by himself/herself or through a lawyer.After hearing both the parties, the standing committee shall announce its decisionwhich shall be final and binding both on the supplier/ selected bidder and RISL. Thestanding committee, if it so decides, may refer the matter to the Board of Directorsof RISL for further decision.d) Legal Jurisdiction: All legal proceedings arising out of any dispute between both theparties regarding a contract shall be settled by a competent court having jurisdictionover the place, where agreement has been executed and by no other court, afterdecision of the standing committee for settlement of disputes.Seal & Signature of the Auth. Sign. Page 78 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-137. SPECIAL TERMS AND CONDITIONS OF TENDER & CONTRACT7.1. Payment Terms and Schedulea) Payment schedule – Payments to the bidder, after successful completion of thetarget milestones (including specified project deliverables), would be made asunder: -Table 7.1: Payment Terms and scheduleSl.DeliverableNo.1 Successful submission ofdeliverables X2, X3 & X4 ofTable 4.3 ‘Project Deliverables &Time schedule’ of RFP2 Successful submission ofdeliverables X5 of Table 4.3‘Project Deliverables & Timeschedule’ of RFPa) MIS reports (X5.1) andb) SLA reports (X5.2)Applicable Payment (Code)60% of the total CAPEX of Infrastructure(hard and soft) (as per Table A of Fin. Bidformat on actuals at Annexure 13) (CP1)5% of the total OPEX of Infrastructure (hardand soft) (as per Table B of Fin. Bid formaton actuals at Annexure 13) per quarter for20 quarters i.e. 5 Year (OP1)Plus2% of the total CAPEX of Infrastructure(hard and soft) (as per Table A of Fin. Bidformat on actuals at Annexure 13) perquarter for 20 quarters i.e. 5 Year (OP2)b) The supplier’s/ selected bidder’s request for payment shall be made to thepurchaser in writing, accompanied by invoices describing, as appropriate, the goodsdelivered and related services performed, and by the required documents submittedpursuant to general conditions of the contract and upon fulfilment of all theobligations stipulated in the Contract.c) Due payments shall be made promptly by the purchaser, generally within sixty (60)days after submission of an invoice or request for payment by the supplier/ selectedbidder, and the purchaser has accepted it.d) The currency or currencies in which payments shall be made to the supplier/selected bidder under this Contract shall be Indian Rupees (INR) only.e) All remittance charges will be borne by the supplier/ selected bidder.f) In case of disputed items, the disputed amount shall be withheld and will be paidonly after settlement of the dispute.Seal & Signature of the Auth. Sign. Page 79 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13g) Any penalties/ liquidated damages, as applicable, for delay and non-performance,as mentioned in this bidding document, will be deducted from the payments for therespective milestones.h) Taxes (work contract tax, service tax, VAT, income tax, etc.), as applicable, will bededucted at source, from due payments, as per the prevalent rules and regulations.7.2. Service Level Standards/ Requirements/ Agreement:a) Service Level RequirementsService Levels play an important role in defining the Quality of Services (QoS). Theprime objective of service levels is to ensure quality video conference servicesavailable, in a efficient mannner to the identified users.The service levels shall be tracked on a periodic basis and have penalty clauses onnon-adherence to any of them. The bidder shall submit reports (Uptime, downtime,service resolution etc.) on all the service levels (VC service, server and/or solutionavailability at SHQ & DHQ) to the Purchaser in accordance with the specifiedformats and reporting periods and provide clarification, if required. The servicelevels defined below provide for target level of services required, measurementsthereof and associated penalties.b) Service Level ChangeIt is acknowledged that service levels may change as VC system evolves over thecourse of the contract period. The present SLAs have been worked out on the basisof current expectation. Service levels between the Purchaser and Bidder can berevised after the start of operations of Rajasthan VC in view of the experiencegained. The experience gained during this period will be used to fine tune the SLAs,including parameters, targets and penalties, if required.Any changes to the levels of service provided during the project period will berequested, documented and negotiated in good faith by both parties. Either partycan request a change. The request will be considered & finalized by RISL inconsultation with succsessful bidder. Changes will be documented as an addendumto the contract.Seal & Signature of the Auth. Sign. Page 80 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13Table 7.2: Service Level Agreement (SLA)Sl. No.ServiceDescriptionMeasurement ParameterReportingPeriodTargetService LevelPenaltyRemarks1 Availability ofUptime = (Number of hours the VCQuarterly 99.5% 1% for every drop ofMaximum penaltyvideosolution is working and available in0.5% calculated onshall not be moreconferencefull capacity with full functionalityquarterlypayablethan OP1+OP2 forservices fromfrom 9 am to 6 pm, All days/Totalamount (OP1+OP2);a quarterstate datanumber of days *9)*100centrePlanned downtime (with approvalof RISL) shall be excluded fromdowntime.2 Availability of ITNumber of working days (SundaysQuarterly1 day (within1% of the equipmentMaximum penaltyinfrastructure atand holidays (other thannextworkingcost per delayed dayshall not be moreSHQ & DHQSaturdays) as per Rajasthanday of lodgingper equipmentthan the cost of theGovernment will be excluded) toof complaint)equipment.repair IT Infrastructure deployed atState and District Headquarters,counted from the day of lodging ofcomplaintSeal & Signature of the Auth. Sign. Page 81 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13Sl. No.ServiceDescriptionMeasurement ParameterReportingPeriodTargetService LevelPenaltyRemarks3 Availability of ITNumber of working days (SundaysQuarterly Within next 21% of the equipmentMaximum penaltyinfrastructureand holidays (other thanworkingdayscost per delayed dayshall not be morebelow DHQSaturdays) as per Rajasthanof lodging ofper equipment.than the cost of theGovernment will be excluded) tocomplaintequipment.repair IT Infrastructure deployed atbelow District Headquarters,counted from the day of lodging ofcomplaint.4 ResourceNo. of days of delayed deploymentQuarterly 0 Rs. 3000/ per day per-availabilityplus No. of days absent beyondVC engineer and Rs.allowed leaves (3 leaves per5000/- per day (inquarter) to be calculated quarterly.case of VC solutionmanager)Note: The delay in attending the VC services/IT products due to reasons not attributable to the SI (e.g. Network down, premises locked etc) shallbe excluded from the downtime.Seal & Signature of the Auth. Sign. Page 82 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-137.3. Manpower Deployment:a) The selected bidder has to deploy the minimum number of dedicated skilledmanpower primarily at HO, DoIT&C, Jaipur as mentioned in Annexure -3 of the RFPalong with required tools, equipments and facilities to carry out the scope of work,its deliverables and O&M/FMS as mentioned in this RFP:‣ One Project Manager &‣ Two VC Service Engineers at Jaipur (HO, DoIT&C)b) The selected bidder, if required, may also deploy additional manpower with requiredmachines and tools for smooth implementation /functioning of the project, at noextra cost to purchaser.c) The manpower will be deployed exclusively for the Rajasthan VC project and cannotbe shared by the bidder for other purposes.d) In the event of non availability of the committed manpower on account of attrition orother cause, the bidder must inform the same in writing to RISL for a suitablereplacement person with equivalent qualification and experience as per Annexure-3 of RFP. The replacement must be done within 5 working days of attrition or othercause.7.4. Change Requests/ Managementa) An institutional mechanism will be set up for taking decisions regarding requests forchanges. The Purchase Committee will set up a Change Control Committee withmembers from the procurement agency and the selected bidder. If it is unable toreach an agreement, the decision of the Purchase Committee will be final.b) RISL may at any time, by a written order given to the bidder , make changes withinthe general scope of the Agreement in any one or more of the following: -a. Designs, specifications, requirements which software or service to beprovided under the Agreement are to be specifically developed and renderedfor RISL.b. The method of deployment, shipping or packing.c. Schedule for Installation Acceptance.d. The place of delivery and/or the services to be provided by the bidder.c) The change request/ management procedure will follow the following steps: -Seal & Signature of the Auth. Sign. Page 83 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13a. Identification and documentation of the need for the change – The informationrelated to initiator, initiation date and details of change required and priorityof the change will be documented by RISL.b. Analysis and evaluation of the Change Request – Impact of the change interms of the estimated effort, changed schedule, cost and the items impactedwill be analyzed and documented by the bidder.c. Approval or disapproval of the change request – RISL will approve ordisapprove the change requested including the additional payments forsoftware development, quoted man-month rate shall be used for costestimation, efforts of all technical resources- project manager, analyst,software developer, testing engineer, database architecture etc shall betaken into account for total man-month estimation to carry out the s/wdevelopment resulting from the change request. For all technical resourcesirrespective of their experience and 84specialization, the quoted man-monthrate shall be used. Efforts of support staff shall not be taken into considerationfor this purpose.d. Implementation of the change – The change will be implemented inaccordance to the agreed cost, effort, and schedule by the selected bidder.e. Verification of the change – The change will be verified by RISL onimplementation of the change request.d) All changes outside the scope of supplies agreed to herein which may have likelyfinancial implications in terms of the overall cost/ time of the project shall beundertaken by SI only after securing the express consent of RISL. In the event thatthe consent of RISL is not received then the change will not be carried out.e) While approving any change request, if required, RISL may ask the bidder to deploythe required resources on-site.f) If any such change outside the scope of supplies agreed to herein causes anincrease or decrease in cost of, or the time required for, firm’s performance of anyprovisions under the Agreement, equitable adjustments shall be made in theAgreement Price or Delivery Schedule, or both, and the Agreement shallaccordingly be amended. Any claims by firm for adjustment under this must beasserted within 30 (thirty) days from the date of SI receiving the RISL change orderwhich shall not be unreasonably withheld or delayed.Seal & Signature of the Auth. Sign. Page 84 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13Sl.No.Item Qty. Unit TechSpecsRef.Package-A: Core Video Conference Solution:1 Multipoint Video Conferencesystem at SHQ (Incl. H/w + S/w)2 No. Item No.1(A) & (B)2 Multipoint Video Conferencesystem at DHQ (Incl. H/w + S/w)ANNEXURE 1: BILL OF MATERIAL (BOM)MAFrequired(Y/N)32 No. Item No.1(A) & ( C )EndofSale /EndofServicerequirementinMAFPeriod ofOnsiteComprehensive OEMWarranty(in yrs.)Period ofOnsiteComprehensiveBidderWarranty(in yrs.)Period ofend ofsale(inmonths)Periodofend ofservice(inyrs.)Period ofback tobacksupport,updatesand patches(in yrs.)Y Y 5 NA 12 5 5Y Y 5 NA 12 5 53 Video Conference Software 2000 No. Item No.2 Y Y 5 NA 12 5 5Client4 Video Conference Licenses 400 No. Item No.3 Y Y 5 NA 12 5 55 Firewall Traversal for Internet (50 1 No. Item No.4 Y Y 5 NA 12 5 5users)6 Recording & Streaming Server 1 No. Item No.5 Y Y 5 NA 12 5 5Package-B: Board room solution:7 Display Units (46" Full HD LED 8 No. Item No.6 Y Y 5 NA 12 5 5Professional monitor)8 Board room system (Audio, 1 No. Item No.7 Y Y 5 NA 12 5 5Video, Full HD PTZ Camera,DSP, CODEC etc)Package-C: Other hardware and components:9 All in one Desktop PC-1 (i5, 23" 200 No. Item No.8 Y Y 5 NA 12 5 5LED, 1080p)10 All in one Desktop PC-2 (i3, 20"LED, 1080p)500 No. Item No.9 Y Y 5 NA 12 5 5Seal & Signature of the Auth. Sign. Page 85 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13Sl.No.Item Qty. Unit TechSpecsRef.11 Microphone cum speaker 700 No. ItemNo.1012 24 Port managed L2 Switch with 2 No. ItemJack PanelNo.1113 42 U Rack 1 No. ItemNo.1214 Cisco Channelized STM-1 Card 25 No. Item(PA-MC-STM-1SMI) for CISCONo.13.17206VXR(7206VXRG2NSAVPNK9)15 Cisco Card Module forChannelized STM-1 card (WS-X6582-2PA 2 port adapterEnhanced FlexWAN Rev. 2.6)1 No. ItemNo.13.216 500 VA UPS (Single Phase) 700 No. ItemNo.1417 UTP CAT6 LAN Cabling with 3500 mtr Itemfitting charges0No.15.118 UTP Patch Cord – 7ft 700 No. ItemNo.15.219 Information Outlets 700 No. ItemNo.15.3Package-D: Service Management System:20 Web-based service management 1 No. ItemsystemNo.16MAFrequired(Y/N)EndofSale /EndofServicerequirementinMAFPeriod ofOnsiteComprehensive OEMWarranty(in yrs.)Period ofOnsiteComprehensiveBidderWarranty(in yrs.)Period ofend ofsale(inmonths)Periodofend ofservice(inyrs.)Period ofback tobacksupport,updatesand patches(in yrs.)Y Y NA 5 12 5 5Y Y 5 NA 36 5 5Y Y NA 5 36 5 5Y Y 5 NA NA 5 5Y Y 5 NA NA 5 5Y Y NA 5 12 5 5Y Y NA NA NA NA NAY Y NA NA NA NA NAY Y NA NA NA NA NAY Y 5 NA 12 5 5Seal & Signature of the Auth. Sign. Page 86 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13Sl.No.Item Qty. Unit TechSpecsRef.21 Server at SHQ for User/ServiceManagement1 No. ItemNo.1722 Laserjet Printer 3 No. ItemNo.18MAFrequired(Y/N)EndofSale /EndofServicerequirementinMAFPeriod ofOnsiteComprehensive OEMWarranty(in yrs.)Period ofOnsiteComprehensiveBidderWarranty(in yrs.)Period ofend ofsale(inmonths)Periodofend ofservice(inyrs.)Period ofback tobacksupport,updatesand patches(in yrs.)Y Y 5 NA 12 5 5Y Y 5 NA 12 5 5Note:‣ The quantities of item no. 17 to 19 above are estimated. Payment for these components shall be made as per the actuals i.e. actual quantityconsumed at the site of installation duly verified by the concerned officer of RISL/ DoIT&C‣ The successful bidder has to supply, install, integrate, test and commission any other equipment/ software that is required for the smootherimplementation/ operation of the Project but is not mentioned in the Bill of Material and at the time of bid submission, the bidder may appendall such additional items to the financial bid.‣ Details of the delivery and installation location is provided in the Annexure-22.‣ Detailed Technical Specification are given in the Annexure-2Seal & Signature of the Auth. Sign. Page 87 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13ANNEXURE-2: TECHNICAL SPECIFICATIONS1) SI should ensure that all the software, hardware, peripherals, accessories, sub-componentsrequired for the functionality and completeness of the solution, including devices,equipment, accessories, patch cords (copper / fiber), cables, software, licenses,development / testing kits, tools, etc. should also be provisioned according to therequirements of the solution. Also, any additional components, sub-components,assemblies, sub-assemblies that may be required to meet the desired performancerequirements will have to be provisioned by the SI at no additional cost.2) Any technical functionality which cannot be complied through in-built solution shall be metby supplying additional hardware/software without any additional cost.3) The multiple equipment’s/servers/components of VC solution at central location can beclubbed together into a single unit; however the individual functionality as mentioned intechnical specifications should be complied. The MCUs and license authentication shouldbe provided in physical 1+1 mode at SHQ.4) The selected bidder must make sure that all the equipment’s are interoperable and IPv6ready from the day one.5) The port requirement may be complied with by supplying additional convertor without anyadditional cost.Package-A: Core Video Conference Solution:Item No. - 1: Multipoint Video Conference system“MCU” in present context shall mean any device (along with hardware and software) capable ofinterconnecting VC users in a point-to-point and point-to-multipoint video conference.A. General Specifications (applicable for complete solution)Sl.No.Description of Requirement1. MCU should support VC calls at 720p resolution@30fps.2. The system may support higher resolution andhigher fps.3. The system should also support lower resolutionupto QCIF4. The system should support minimum 50 HD H.323based endpoints for video conferencing in additionto 400 concurrent licenses at the same time5. The system should have functionality ofManagement & Scheduler, Gateway, callcontroller, authentication and repository oflicenses.6. The solution should support the compressiontechnology like H.264 VBR/CBR or higher for lowbandwidth utilization7. System should support display in continuouspresence mode.8. VC solution should display the name of sitelocation over the video of each location.Compliance(Yes/ No)Deviations,if AnyPg. No. ofspecsattachedSeal & Signature of the Auth. Sign. Page 88 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13Sl.No.Description of Requirement9. Should be able to share PPT, MS WORD, PDF,EXCEL documents, multimedia files etc. Real-timeonline viewing of shared document along with livevideo in point to point as well as multi-point calls.10. The solution should be capable to showPresentation and Multiple Videos in DualScreens as well as Combined Screen.11. System should be able to perform 128-bitEncryption of the Video Conference Meetings12. Solution should have capability to drop any enduser of an ongoing VC call.13. The solution should support minimum 16 videos insingle screen.14. The solution should have inbuilt SIP Gateway tocall SIP based devices like Video Phones, VideoConferencing equipment’s. SIP based EPABX’sshould be integrated so that audio participants canalso join in a MCU call.15. Should have the capability of polling16. The proposed solution should be integrated withexisting RajSWAN & NIC MCUs for inter MCUvideo conference calls. Any other equipment andsoftware required shall be provided with thesolution.17. The centralized server should host and allowdownload of 2000 VC soft client, expandable up to5000 downloads without any extra cost, except VCsoft client charges, if any.18. The re-installation of VC soft client on samemachine (may be identified with MAC ID) shouldnot be treated as fresh download19. Registration, authentication and authorization of5,000 users for downloading VC soft client andusage of VC services. LDAP server with activedirectory should be provided. Should havecapability to import users from the LDAP activedirectory.20. It should have Web based access for administratorto create and manage user accounts21. Registered users should have their own meetingroom where they can invite (dial in and dial out)multiple users for on-demand multi-pointconferences.22. Users should have facility to manage their ownmeeting rooms by defining Password/PIN number,muting/ unmuting audio/video and disconnectingvarious participants.23. It should show real time status (presence) of userspreferably in instant messaging interface24. It should support virtual separation of multipleclosed user groups (CUGs) who are sharing thesame centralized servers.25. It should support hierarchy based separation ofmultiple virtual rooms.Compliance(Yes/ No)Deviations,if AnyPg. No. ofspecsattachedSeal & Signature of the Auth. Sign. Page 89 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13Sl.No.Description of Requirement26. Should have capability to define user basedrestrictions to avoid unsolicited VC calls.27. It should generate Call Detail Record (CDR)reports for all point to point and multi-pointconferences made by various registered users.28. It should have loaded anti-virus software and asecured system.29. Any individual on network should be able to loginwith the user name and password.30. All major web browser viz IE, Mozilla Firefox,Chrome etc support at user end should exist. Incase a proprietor software/browser is required atuser end, it should be freely downloaded andInstallable from centralized server31. Solution should have option to record sessionsupto HD resolution at centralized recording server.Compliance(Yes/ No)Deviations,if AnyPg. No. ofspecsattachedB. Multipoint Control Unit (MCU) at SHQSl. No.Description of Requirement1. The Video Conference Solution should havesoftware based MCU with inbuilt capability toconnect to any IP based H.323 Hardware as wellshould be able to support minimum 400 desktoplocations in a single conference or concurrentmultiple multiparty conferences of up to 400desktop users, with resolution of 720p@30 fps.2. It should be able to connect minimum 50 H.323 /SIP based video conferencing devices withresolution of 720p@30 fps for inter-operability withhardware based MCU’s and Endpoints.3. Two physical MCUs should be provided at SHQ.One of these units should work as standby forredundancy.4. Redundant MCU at SHQ shall also operate asstandby for all districts.5. MCUs at SHQ should also serve local, intra andinter-district video call/ conference.6. The Hardware should be Rack mountable.Compliance(Yes/ No)Deviations,if AnyPg. No. ofspecsattachedC. Multipoint Control Unit (MCU) at DHQ’sSl.No.Description of Requirement1. It should be able to connect minimum five H.323 /SIP based video conferencing devices withresolution of 720p@30 fps for inter-operability withhardware based MCU’s and Endpoints.Compliance(Yes/ No)Deviations,if AnyPg. No. ofspecsattachedSeal & Signature of the Auth. Sign. Page 90 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13Sl.No.Description of Requirement2. The Video Conference solution should havesoftware based MCU with inbuilt capability toconnect to any IP based H.323 Hardware. It shouldbe able to support minimum 50 locations in a singleconference or concurrent multiple multipartyconferences of upto 50 users, with resolution of720p@30 fps.3. MCU at SHQ shall operate as standby for districtsMCU.4. The MCU should also serve local, intra and interdistrictvideo call/ conference.5. The Hardware should be Rack mountableCompliance(Yes/ No)Deviations,if AnyPg. No. ofspecsattachedItem No. - 2: VC software clientSl.No.Description of Requirement1. VC soft client should be compatible on devices(desktop, Laptop, Smartphones, Ipad) running onWindows XP, Vista and Windows 7, Windows 8,Windows mobile, Android and Ipad platforms.2. It should support point to point and multiparty videocalls upto 720p HD or higher resolution at 30fps ormore fps.3. Separate VC soft client may be provided fordifferent OS platforms4. The centralized server should host and allowdownload of 2000 VC soft client of any combinationof OS platform. The server should support up todownload of 5000 VC soft clients without any extracost except VC soft client charges, if any.5. The re-installation of VC soft client on samemachine should not be treated as fresh download6. VC soft client software should support third partyvideo capture cards for connecting SD and HD PTZCamera.7. Regular updates, upgrades and patches of VC softclient should be made available on central serverfor downloading.8. It should provide user friendly instant messenger(e.g. Yahoo, GTalk, MSN etc) like interface for pointto point and multipoint conference. The interfacemay be required to be customized as perrequirement while deploying the solution.Compliance(Yes/ No)Deviations,if AnyPg. No. ofspecsattachedSeal & Signature of the Auth. Sign. Page 91 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13Item No. - 3: Video Conference LicensesSl.No.Description of Requirement1. Licenses should be compatible on devices(desktop, Laptop, Smartphones, Ipad) running onWindows XP, Vista and Windows 7, Windows 8,Windows mobile, Android and Ipad platforms.2. It should have 400 concurrent licenses for activedesktop users/ Laptop/ Ipad/ Smartphone/ Internetusers in point to point and multiparty video callsupto 720p HD or higher resolution at 30fps or morefps.3. The licenses should be hosted and authenticatedfrom central repository (server) at SHQ4. The licenses should authenticate users acrossvarious network simultaneously like RajSWAN,NIC, SecLAN etc including public domain internetusers.5. The solution should be up-gradable in multiples ofminimum 5 or 10 licenses as per requirement.6. All licenses provided should be interoperable forintranet VC calls and internet VC calls. In case ofseparate licenses for both type of calls, full numberof licenses shall be provided for both type of VCcalls.Compliance(Yes/ No)Deviations,if AnyPg. No. ofspecsattachedItem No. - 4: Firewall Traversal at Head Office, DoIT&C, JaipurItemMake OfferedModel OfferedGeneralTrafficCapacityApplicationFeaturesDescription of RequirementThe solution should have firewall NATTraversal capability with SIP and H.323support on Internet.It should support minimum 50 concurrentcalls up to 1mbps each or 50 mbps traffic(upto 50 users) over the internet for bothSIP and H.323 based video endpointsThe solution may be hardware or softwarebased. If the solution is hardware based ,itshould be rack mountableIt should provide application layerGateway (ALG) or voice and video awarefirewall that supports SIP and H.323It should provide NAT-Traversal capabilityIt should work as a video traversal allowingH.323 end points from Internet tocommunicate with end point on LAN/WANseamlessly without causing any securitythreat on existing network.Compliance(Yes/No)Deviations,if AnyPg. No.of specsattachedSeal & Signature of the Auth. Sign. Page 92 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13ItemPerformanceDescription of RequirementSecured Remote Access to IP VideoConferencesInteroperable with all standards-basedvideo endpoints, gatekeepers, andmultipoint conferencing platformsSecure video proxy to retain networkprotectionApplication layer gateway shoulddynamically provision and close UDP portsused for video and voice callsTraffic capacity should be upgradable infutureCompliance(Yes/No)Deviations,if AnyPg. No.of specsattachedItem No. - 5: Recording & Streaming Server at Head Office, DoIT&C, JaipurItemMake OfferedModel OfferedGeneralRecordingDescription of RequirementDedicated appliance based server setupHandle 1000 connections / server, including ondemandand live connectionsDedicated server for Intranet and InternetSupports Audio and Video / Audio only streamingSupports industry protocols like:1. RTMP2. RTSP/RTP3. HTTPSupports IPhone, IPad& Android DevicesSupports multiple IP at the server for configuringIntranet / InternetPerpetual License for server softwareIntegration of Active Directory / LDAP access controlto video portal4 TB of HDD of storage for recording and streamingof video, audio and contents. Backup of recording onDVD media should be supported.It should integrate with MCU to record any point topoint and any multipoint conference upto HDresolutionShould support recording from both H.323 and SIPendpointsEasily capture meetings or events including audio,video and content such as presentation material etc.Should be able to record intra-district and interdistrictconferencesRecords video at varying bit rates -128Kbps to 1MbpsShould be capable of minimum 5 concurrent videoconference sessions recording from day one andmust be upgradable in future to support 10concurrent recordingsSeal & Signature of the Auth. Sign. Page 93 of 147Compliance(Yes/No)Deviations,if AnyPg. no. ofspecsattached

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13ItemStreamingWebcastStreamingclientsContentmanagementExternal ServersManagementSecurityNetworkInterfaceDescription of RequirementAccess of video content live or on demandUnicasting up to 100 concurrent streamsMinimum 100 multicast streams through standardmedia playersShould support webcastMust support minimum of two following streamingclients: Windows Media Player / QuickTime/Adobe Flash / Real Player/ VLC Media PlayerShould support content formats for multiple devicessuch as PC, mobile phones and iPad.Support for external streaming servers such asMicrosoft Windows Media Server etcUser management and authenticationProtect content with access controlsShould be integrated with video conference solutionUser viewing and recording rights authorizationShould provide full control over configuration andmonitoring of system and recordingsShould have provision to restrict playback ofrecordings to specific users.2x10/100/1000 Mbps Ethernet InterfaceThe Hardware should be Rack mountableCompliance(Yes/No)Deviations,if AnyPg. no. ofspecsattachedPackage-B: Board room solution:All the components, sub-components, hardware and software of the entire board room solution shouldbe integrated with the video conference solution.Item No. - 6: Display UnitsItemMake OfferedModel OfferedGeneralResolutionBrightnessContrast RatioViewing angleResponse TimeConnectivityCertificationDescription of RequirementMinimum 46” Full High Definition LED ProfessionalMonitor, maximum Bezel thickness of 15mm withwall mount kit (Bracket, fixtures etc), requiredconnectors, cables and accessories. (Eightquantity)1920x1080350 nits100,000:1 (dynamic)178 degree (horizontal & vertical)8 msRGB, DVI-D (Dual Link), USB, Component, CVBS,HDMI, Stereo Mini Jack ,RS232C (In/Out), RJ45UL, FCCCompliance(Yes/No)Deviations,if AnyPg. no. ofspecsattachedSeal & Signature of the Auth. Sign. Page 94 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13ItemDescription of RequirementRemote Control Wireless remote control with each display unit (8quantity)MakeSamsung/ LG/ Sony/ Panasonic/ Sharp/ ToshibaCompliance(Yes/No)Deviations,if AnyPg. no. ofspecsattachedItem No. – 7: Board room systemItemDescription of RequirementMake OfferedModel OfferedGeneral The hardware supplied should have pre-loadedVC software codec and should be integrated withoutput deviceThe solution should have minimum 8 HDMI portswith 720p @ 30 fps or higher resolution forconnecting external display units.It should have capability to switch and view anylocation in full screen on individual display.It should be able to display of up to 9 videos toeach extended display screenThe presentation and data collaboration shouldbe viewable on separate display screens.Audio System The audio system should be a fully functionalDSP and mixer based solution with inbuiltcapability of echo cancellation and noisecancellation.The solution should have at least 3 high gaintable-top microphones. Each table-topmicrophone should ensure 360 degree coverage.The solution should also be equipped with twowall mount speakers.Video System The system should have capability to connect HDPTZ cameraFull HD PTZ CameraResolution 1920*1080p @30fps minimumPAN Rotation 100 Degrees and aboveTilt Rotation 30 Degrees and aboveZoomMinimum 10X OpticalWhite Balance Auto/Indoor/Outdoor/ManualGainAuto / ManualOutputHDMIHorizontal Field Should have at least 70 degrees field of viewof ViewRemote Control IR Wireless remote control P/T/ZDigital Sound 9 x Mic Channels with Full Bandwidth (20Hz toProcessor 20KHz) with Acoustic Echo Cancellation andNoise CancellationLINE INPUT to connect with Hardware basedVideo Conferencing CodecSeal & Signature of the Auth. Sign. Page 95 of 147Compliance(Yes/No)Deviations,if AnyPg. no. ofspecsattached

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13ItemCables,connectors andfixturesInstallationDescription of RequirementLINE OUTPUT to connect with Hardware basedVideo Conferencing CodecStereo L+R Playback InputStereo L+ R Record Output10 Watts @ 8 Ohm - Dual Channel PowerAmplifierAuto Mixer with First Mic Priority and PA AdaptiveModeGating Controls such as Auto, Manual Mixer, OffAttenuation etc.It should be provided with all the required cables,cable trays, connectors and fixtures.All the equipment’s, fixtures etc should beinstalled and configured of standard quality.All the required electrical cabling and fittingshould be done by bidder.Any other required codec, hardware andsoftware for the desired output should beprovided.Compliance(Yes/No)Deviations,if AnyPg. no. ofspecsattachedPackage-C: Other hardware and components:Item No. – 8: All in one Desktop PC-1 (200 no’s)Sl.NoParameterDescription of Requirement1. Processor Processor/CPU 3rd Generation Intel Core i5Processor, min cache 3 MB with minimumfrequency 3 Ghz and above2. DisplayScreenMinimum 23” LED display. Display resolution1920x1080p or higher3. RAM 4GB DDR3 and above4. HDD 500 GB SATA II and above5. Chipset Intel® H61 Express Chipset6. Operating Windows 8/Windows 7System7. Graphics Intel® HD Graphics (Integrated)8. Network IEEE802.11 b/g/n, 10/100 LAN or above9. Keyboard + WirelessMouse10. Audio Built in microphone and Speakers11. Webcam Integrated HD webcam12. Antivirus 5 year validity with upgrades/ patches support13. Connectivity 1. Inbuilt Memory stick slot2. Headphone jack3. Microphone jack4. USB3.0 x 2, USB2.0 x 2 (min.)5. Inbuilt memory cardCompliance(Yes / No)Deviations, ifAnyPg. no. ofspecsattachedSeal & Signature of the Auth. Sign. Page 96 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13Item No. – 9: All in one Desktop PC-2 (500 no’s)Sl.No.ParameterDescription of Requirement1. Processor Processor/CPU 3rd Generation IntelCore i3 Processor, min cache 3 MBwith minimum frequency 3 Ghz andabove2. DisplayScreenMinimum 20” LED display. Displayresolution 1920x1080p or higher3. RAM 4GB DDR3 and above4. HDD 500 GB SATA II and above5. Chipset Intel® H61 Express Chipset6. Operating Windows 8/Windows 7System7. Graphics Intel® HD Graphics (Integrated)8. Network IEEE802.11 b/g/n, 10/100 LAN orabove9. Keyboard + WirelessMouse10. Audio Built in microphone and Speakers11. Webcam Integrated HD webcam12. Antivirus 5 year validity with upgrades/ patchessupport13. Connectivity 1. Inbuilt Memory stick slot2. Headphone jack3. Microphone jack4. USB3.0 x 2, USB2.0 x 2 (min.)5. Inbuilt memory cardComplianceYes / NoDeviations,if AnyPg. no.of specsattachedItem No. – 10: Microphone cum speakerSl.No.ParameterDescription of Requirement1. General Web Conference Microphone/ SpeakerShould operate in Full Duplex (Speak andlisten simultaneously)2. Support Should be USB based plug-n-play device tooperate with various Windows OS, Linuxand Mac systems3. OperationalButtonShould have a Microphone Mute/Un-mutebutton with visual indication such asblinking color LED & should have volumecontrol button for increase and decreaseaccording to local preferences4. NoiseCancellationAdaptive Echo Canceller, Noise reduction,Noise suppression5. Microphones 1 microphone6. Speakers Should deliver HD quality audio output7. FrequencyRangeFrequency response for microphone shouldbe 16 KHz or better8. Cable Should be supplied with minimum 6 feetUSB cableComplianceYes / NoDeviations, ifAnyPg. no.of specsattachedSeal & Signature of the Auth. Sign. Page 97 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13Sl.No.ParameterDescription of Requirement9. Pickup Range Should have good pickup from theMicrophone with coverage of 360 degree.10. ExternalApplicationShould have an 3.5 mm mini phoneconnector to connect to external devicessuch as speakers or Microphones with echocancellationComplianceYes / NoDeviations, ifAnyPg. no.of specsattachedItem No. - 11: 24port Managed L2 Switch with Jack PanelItemMake OfferedModel OfferedCertificationsFeaturesDescription of RequirementFCC, VCCI, CESwitching capacity of 48 Gbps or morePacket Forwarding rate of 30Mpps orhigherPoE enabled switch with 24 port of10/100/1000 typeMac address table of 16k entriesTransmission method : Store and forwardMTBF : More than 200,000 hoursShall support STP, 802.1 dstp, 802.1wrstp,802.1p QoS, IGMP snoopingCompliance(Yes/No)Deviations,if AnyPg. No.of specsattachedItem No. - 12: 42U RackItemMake OfferedModel OfferedHeightTypeWire managersPowerdistributionDoorFan traysDepthMetalSide panelsWidthCastorsDescription of Requirement42 UFloor mount with caster wheelsTwo vertical and four horizontal(50 points – 5Amp sockets and 10points – 15Amps) power distributionPerforated metallic door in front withlockWith 4 fans1000 mmAluminum extruded profileDetachable side panels19” equipment mounting, extra widthis recommended for managingvoluminous cablesSuitable castors with brakes.Compliance(Yes/No)Deviations,if AnyPg. No.of specsattachedSeal & Signature of the Auth. Sign. Page 98 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13Item No. – 13: STM-1 Card & ModuleItem No. -13.1: STM-1 Card at SHQ & DHQItemMakeModelInterfaceDescription of RequirementCiscoCISCO 7206VXR (7206VXRG2NSAVPNK9)Channelized STM-1 Card (PA-MC-STM-1SMI card)Compliance(Yes/No)Deviations,if AnyPg. No. ofspecsattachedItem No. -13.2: STM-1 Module to install Channelized STM-1 card at SHQItemMakeModelInterfaceDescription of RequirementCiscoCISCO WS-C6509-ECisco Card Module for ChannelizedSTM-1 card (WS-X6582-2PA 2 portadapter Enhanced FlexWAN Rev.2.6)Compliance(Yes/No)Deviations, ifAnyPg. No. ofspecsattachedItem No. - 14: 500VA UPS (Single Phase)ItemMake OfferedModel OfferedMandatoryCertificationCapacityNo. of SocketsBattery MakeBatterybackupCables/AccessoriesOthersDescription of RequirementISO 9001 Series Manufacturer,Valid Test Certificate from any Govt.Approved Test/Certifying Agency onTendered Specs.500 VAMin. 3 Sockets (3-pin) for connectingdevices.Exide/Panasonic/Amararaja/HBL/Nife/Amco/Quanta only30 minutes on full load with Internalbatteries (i.e. housing of the batteriesshould be within UPS)All the required cables/ accessories tobe included.UPS to be compatible with DG SetsCompliance(Yes/No)Deviations,if AnyPg. No. ofspecsattachedSeal & Signature of the Auth. Sign. Page 99 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13Item No. – 15 Passive Components SpecificationsItem No. - 15.1: UTP CAT6 CableItemMake OfferedModel OfferedTypeConductorsInsulationJacketApprovalsOperatingtemperatureFrequencytested up toDelay SkewImpedancePerformancecharacteristicsBe providedalong with bidDescription of RequirementUnshielded Twisted Pair,Category 6, ANSI/TIA/EIA 568-B.2.124 AWG solid bare copperPolyethylene/PolyolefinFlame Retardant PVCUL ListedETL verified to ANSI/TIA/EIA568-B.2.1 Cat 6-20 Deg. C up to +60 Deg. C250 MHz25ns-45ns / 100m MAX.100 Ohms + / - 6 ohmsAttenuation, Pair-to-pair and PSNEXT, ELFEXT andPSELFEXT, ReturnLoss, ACR and PS ACRCompliance(Yes/No)Deviations,if AnyPg. No. ofspecs attachedItem No. - 15.2: UTP Patch CordItemDescription ofRequirementMake OfferedModel OfferedLength 7 FeetConductor24 AWG 7 / 32, strandedcopperCable TypeUTP CAT6 ANSI/TIA/EIA568-B.2.1PlugMatching colored boot toProtection maintain bend radiusWarranty 20-year component warrantyCategory Category 6TerminalsPhosphor Bronze with goldplatingJacketPVCInsulation Flame RetardantCompliance(Yes/No)Deviations, ifAnyPg. No. ofspecs attachedSeal & Signature of the Auth. Sign. Page 100 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13Item No. - 15.3: Information/Outlets (I/O)ItemDescription ofRequirementType 1-port, Shuttered, White,with surface box for surfacemount applications,Category 6,TIA/EIA 568-b.2.1 CategoryMaterial ABS/PolycarbonateNo. of ports OneProtection ShuttersIdentification To be supplied with label forport identificationCompliance(Yes/No)Deviations, ifAnyPg. No. ofspecs attachedPackage-D: Service Management System at SHQ:Item No. - 16: Web-based service management systemItemMakeOfferedModelOfferedUsersAssetManagementPerformanceTrackingAutomatedHelp DeskProceduresCustomerManagementTicketManagementAutomatedEmailNotificationsEmail Ticketoriginationand updatingAccessKnowledgeBaseDescription of RequirementMinimum 5 users.Manage VC hardware and software assets andtheir client assignment.Track performance of video conference solutionwith built-in, customizable dashboard reporting.Ability to set the procedure for each step of theticket process from origin, escalation andresolution till closure to ensure consistent service.Manage Help Desk and Ticketing process formultiple customers. Allow to assign faults/job toservice engineers.Manage, track, and automate service requestsfrom easy-to-use Web-based console.Send trouble ticket emails when ticket is opened,escalated, updated or closed. Control who getsemail ticket notifications and the text of themessage to each party.Technicians or customers can open and updatetickets by sending an email to the Web Help Desksystem. WHD system then takes predefined actionbased on the email content.Provide dynamic, real-time access through virtuallyany WebKit-enabled mobile device such asMicrosoft® Windows Mobile®, RIM® Blackberry®,and Apple® iPhone® devices.Reduce service requests by creating an easy-touse,self-service knowledge base for end users.Compliance(Yes/No)Deviations, ifAnyPg. No.of specsattachedSeal & Signature of the Auth. Sign. Page 101 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13ItemReportingOthersDescription of RequirementUser defined reporting of SLA, Trouble Ticketresponse and resolution time, service availability,MIS etcThe supplier shall configure the software anddemonstrate the usage of the software to RISLteam.Compliance(Yes/No)Deviations, ifAnyPg. No.of specsattachedItem No. - 17: Server at SHQ for User/service ManagementItemDescription of RequirementMakeOfferedModelOfferedProcessor Server should be configured with one eight core E5-26702.6Ghz or higher Processor and scalable up to 2Processors in the same enclosureL3 Cache 20 MBChipset Intel C600 series chipsetMemory Server should be configured with 64 GB of ECC DDR3Memory and scalable up to 384GB memoryDIMM Slots Server should support 24 DIMM Slots memoryconfigurationsMemory Server Memory should support ECC, Chipkill, memoryPropertyHard DiskDrivesRAIDControllerRAIDControllerOptical DriveGraphicsControllerGigabitEthernetPortsStorageConnectivityPCI Slotsmirroring and memory sparing.Server should be configured with 5 * 600GB 10K SAS6Gbps 2.5in Slim-HS HDD scalable up to 16 drives.Server should support intermix of SAS & SATA.Integrated hardware RAID controller and should supporthardware RAID 0, 1, 5, 10 with 512MB cache.Server should support seamless up gradation of Raidcontroller from basic hardware RAID 0, 1, 10 functionalityto Raid 5, 6, 60 along with optional battery backed cacheupgrade of 512MB or 1GB Flash in order to help any timeupgrade without changing the controller and zero dataloss.Server should be configured with single DVD-RW drive16MB MemoryServer should be configured with four Gigabit EthernetportsServer should be configured with 2 Number of 8GbpsFiber Channel adapters to connect to external storage.Server should be configured with 3 Number of PCIe slotsscalable up to 5 PCIe slots with dual processorconfiguration.Ports Server should support 6 Number of external USB 2.0ports as well as 2 number of Internal USB ports forinstallation of Hypervisor key and internal tape support,also should support two Video ports and an EthernetManagement portSeal & Signature of the Auth. Sign. Page 102 of 147Compliance (Yes/No)Deviations,if AnyPg. No.of specsattached

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13ItemRedundantPowerSupplyRedundantCooling FansFailureAlertingMechanismManagementFunctionalityForm FactorOS SupportOperatingSystemWarrantyDescription of RequirementServer should be configured with Dual redundant powersupplies with 80 PLUS Platinum certificationServer should be configured with minimum of Four hotswapredundant cooling fans. Fans should be completelyredundant so that failure of a fan should not impact thecooling inside the server chassis and provide availabilityfor business-critical applicationsThe server should be able to alert impending failures onserver component to administrator in order to avoid anydowntime on the server due to actual failureShould support integrated management , Server shouldbe supplied with OEM Server Management softwareRack mount 2ULatest version of Microsoft windows, Redhat, Suse Linux,Vmware 5.xMicrosoft Windows Server Standard Edition 2012 with 10Client Access Licenses5 Years Comprehensive Onsite WarrantyCompliance (Yes/No)Deviations,if AnyPg. No.of specsattachedItem No. – 18: Laserjet PrinterItemDescription of RequirementCompliance(Yes/No)Deviations,if AnyPg. No.of specsattachedMake OfferedModel OfferedSpeedMinimum 24 PPM (A4)Processor400 MHz or higherResolutionUpto 600x600 dpiDuty CycleMin. 8000 page / monthMemory32 MB or higherInterfaceUSB 2.0 (High Speed)Duplex + Network Yes (Automatic Duplex) + 10/100Mbps EthernetPaper TrayYes (1 x 150 sheets)Paper support LegalEnergy Star YesCables/Accessories/DriversAdditional CartridgeAll the required cabled, accessoriesand software drivers to be includedfor the supplied operating systemYes, One additional OEM cartridge tobe supplied.Note: Bidder would be responsible for: -Conduit and channelling of PVC Conduits/ Casing Capping on walls. The Conduits/ Casing Capping should be marked with “IT Wiring” at regular interval oflengths as an identification mark, I/O Fixing & Termination at Both Ends, Cable Laying ofUTP Cable, testing & certification for UTP IO Nodes, etc.Seal & Signature of the Auth. Sign. Page 103 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13ANNEXURE-3: TECHNICAL RESOURCESSl.No.Role1 1 x ProjectManager(at HO,DoIT&C,Jaipur)2 2 x VCServiceEngineerDesirable Qualification andExperience‣ B.E/ B.Tech‣ Preferably PMP/ ITIL certified‣ Fluency in English/ Hindi‣ 3+ years of post-qualificationand relevant work experiencein deployment of networkinfrastructure or videoconference solution / projectmanagement‣ MCA/Diploma in Electronics/ IT/CS (regular and full-time)‣ Preferably OEM certified ortrained in video conference‣ Fluency in English/ Hindi‣ 2+ years of post-qualificationand relevant work experiencein ITRemarksShall be responsible for overallmanagement of the Project andshall be posted within 15 daysfrom the date of signing ofagreement to 15 days afterhandover of project. The projectmanager shall be responsible fortimely commissioning of theproject. He will also beresponsible for Liaison withBandwidth Provider, RajSWANOperator for monitoring andmanaging of VC solution,Transfer of assets in properworking condition etc.Shall be responsible for helpdeskmanagement and supportservices as per RFP and shall beposted for a period of 5 yearsfrom the date of GO-LIVENote:a) Bidders are required to submit the duly signed annexure along with Technical Bidas the acceptance to depute resource meeting above eligibility criteria.b) Any other resources required for meeting SLA and O&M requirements shall bedeployed by bidder.c) No charges for man-power deployed shall be payable.Seal & Signature of the Auth. Sign. Page 104 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13ANNEXURE 4: PRE BID QUERIES FORMAT(To be filled by the Bidder)Name of the Company/Firm: ___________________________________________________________________________________________________________________________________________Bidding document Fee Receipt No. __________________Dated _____________for Rs. __________/-Name of Person(s) Representing the Company/ Firm:Name of Person Designation Email-Id(s) Tel. Nos. & Fax Nos.Company/Firm Contacts:Contact Person (s)Address forCorrespondenceEmail-Id(s)Tel. Nos. & Fax Nos.Sl.No.BidderNameQuery/Clarification Sought:(MS-Excel Sheet Format)RFP RFP Rule Rule DetailsPage No. No.Query/Clarification/SuggestionNote: Queries must be strictly submitted only in the prescribed format (.XLS/ .XLSX/ .ODF).Queries not submitted in the prescribed format will not be considered/ responded at all by thetendering authority. Also, kindly attach the colored scanned copy of the receipt towards thesubmission of the bid document fee. Also, the bidders having purchased the tender/ RFPdocument will only be responded to i.e. their pre-bid queries will be entertained and responded.Also, the softcopy of the queries (only in MS-Excel Sheet format) should also be submittedthrough e-mail at vc.raj@rajasthan.gov.inSeal & Signature of the Auth. Sign. Page 105 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13ANNEXURE-5: BIDDER’S AUTHORIZATION CERTIFICATE{To be filled by the bidder}To,The Managing Director,RajCOMP Info Services Limited (RISL),First Floor, Yojana Bhawan,C-Scheme, Jaipur-302016 (Raj.)I/ We {Name/ Designation} hereby declare/ certify that {Name/ Designation} is herebyauthorized to sign relevant documents on behalf of the company/ firm in dealing with NIBreference No. ______________________ dated _________. He/ She is also authorized toattend meetings & submit technical & commercial information/ clarifications as may be requiredby you in the course of processing the Bid. For the purpose of validation, his/ her verifiedsignatures are as under.Thanking you,Name of the Bidder: -Verified Signature:Authorised Signatory: -Seal of the Organization: -Date:Place:Seal & Signature of the Auth. Sign. Page 106 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13ANNEXURE-6: CERTIFICATE OF CONFORMITY/ NO DEVIATION{To be filled by the bidder}To,The Managing Director,RajCOMP Info Services Limited (RISL),First Floor, Yojana Bhawan,C-Scheme, Jaipur-302016 (Raj.)CERTIFICATEThis is to certify that, the specifications of Hardware & Software which I/ We have mentioned inthe Technical bid, and which I/ We shall supply if I/ We am/ are awarded with the work, are inconformity with the minimum specifications of the bidding document and that there are nodeviations of any kind from the requirement specifications.Also, I/ we have thoroughly read the bidding document and by signing this certificate, we herebysubmit our token of unconditional acceptance to all the terms & conditions of the biddingdocument without any deviations.I/ We also certify that the price I/ we have quoted is inclusive of all the cost factors involved inthe end-to-end implementation and execution of the project, to meet the desired Standards setout in the bidding Document.Thanking you,Name of the Bidder: -Authorised Signatory: -Seal of the Organization: -Date:Place:Seal & Signature of the Auth. Sign. Page 107 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13ANNEXURE-7: DECLARATION BY BIDDER{To be signed by selected bidder}I/ We declare that I am/we are bonafide/ Manufacturers/ Whole Sellers/ Sole distributor/Authorised dealer/ dealers/ sole selling/ Marketing agent in the goods/ stores/ equipment forwhich I/ We have quoted.If this declaration is found to be incorrect then without prejudice to any other action that may betaken, my/ our security may be forfeited in full and the bid, if any, to the extent accepted maybe cancelled.Name of the Bidder: -Authorised Signatory: -Seal of the Organization: -Date:Place:Note: The bidder to submit the valid OEM authorization certificate in support of abovedeclarationSeal & Signature of the Auth. Sign. Page 108 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13ANNEXURE-8: MANUFACTURER’S AUTHORIZATION FORM (MAF)(Indicative Format, to be filled by OEM & submitted on OEM’s Letter Head only)To,The Managing Director,RajCOMP Info Services Limited (RISL),First Floor, Yojana Bhawan,C-Scheme, Jaipur-302016 (Raj.)Subject: Issue of the Manufacturer’s Authorisation Form (MAF)Reference: NIB/ RFP Ref. No. _____________________ dated ________Sir,We {name and address of the OEM} who are established and reputed original equipmentmanufacturers (OEMs) having factories at {addresses of manufacturing location} do herebyauthorize {M/s __________________________} who is our {Distributor/ Channel Partner/Retailer/ Others } to bid, negotiate and conclude the contract with youagainst the aforementioned reference for the following Hardware/ Software manufacturedby us: -{OEM will mention the details of all the proposed product(s) with their make/model.}We undertake to provide OEM Warranty for the offered Hardware/ Software, as mentionedabove, for 5 Years.We hereby confirm that the offered Hardware/ Software is not likely to be declared as Endof-Salewithin next 24 months from the date of bid submission.We hereby confirm that the offered Hardware/ Software is not likely to be declared as Endof-Service/Support within next 5 years from the date of bid submission.Yours faithfully,For and on behalf of M/s (Name of the manufacturer)(Authorized Signatory)Name, Designation & Contact No.:Address: ___________________________________Seal:Seal & Signature of the Auth. Sign. Page 109 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13ANNEXURE-9: UNDERTAKING ON AUTHENTICITY OF EQUIPMENTS{To be filled by the bidder (On Rs. 100/- Non-judicial stamp paper)}To,The Managing Director,RajCOMP Info Services Limited (RISL),First Floor, Yojana Bhawan,C-Scheme, Jaipur-302016 (Raj.)Reference: NIB No. : ___________________________________ Dated: __________This has reference to the items being supplied/ quoted to you vide bid ref. no. ___________dated ___________.We hereby undertake that all the components/ parts/ assembly/ software used in the equipmentshall be genuine, original and new components /parts/ assembly/ software from respectiveOEMs of the products and that no refurbished/ duplicate/ second hand components/ parts/assembly/ software are being used or shall be used. In respect of licensed operating system,we undertake that the same shall be supplied along with the authorized license certificate withour name/logo. Also, that it shall be sourced from the authorized source for use in India.In case, we are found not complying with above at the time of delivery or during installation, forthe equipment already billed, we agree to take back the equipment already supplied at our costand return any amount paid to us by you in this regard and that you will have the right to forfeitour Bid Security/ SD/ PSD for this bid or debar/ black list us or take suitable action against us.Authorized SignatoryName:Designation:Note: The signing Authority should be no lower than Company Secretary of the OEM ofequipment.Seal & Signature of the Auth. Sign. Page 110 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13ANNEXURE-10: COMPONENTS OFFERED – BOM{To be filled by the bidder and submitted only on Letter Head duly signed by Auth. Sign.)Please fill the following BOM for all the offered components.S.No.Product DetailsDetailedOEM Details(Ony one make and model)TechnicalSpecification(Name, Address, E-Mail,Mobile Nos.)Reference**1. {Item No. xx}2. {Item No. xx}N. {Item No. xx}** Please attach detailed specifications (preferably OEM Product Datasheet) and providereference number in this column. (Deviations, if any, should be appropriately mentioned &highlighted in the compliance/ deviation column of the respective table as provided above in theAnnexure-2: Technical Specifications)Seal & Signature of the Auth. Sign. Page 111 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13To,The Managing Director,RajCOMP Info Services Ltd. (RISL),First Floor, Yojana Bhawan,C-Scheme, Jaipur-302016 (Raj.)Dear Sir,ANNEXURE 11: SELF-DECLARATION(To be submitted only on Letter Head duly signed by Auth. Sign.)In response to the NIB Ref. No. _____________________________ dated ___________ for{Project Title}, as an Owner/ Partner/ Director/ Auth. Sign. of____________________________________, I/ We hereby declare that presently our Company/firm _________________, at the time of bidding,: -a) possess the necessary professional, technical, financial and managerial resources andcompetence required by the Bidding Document issued by the Procuring Entity;b) have fulfilled my/ our obligation to pay such of the taxes payable to the Union and theState Government or any local authority as specified in the Bidding Document;c) is having unblemished record and is not declared ineligible for corrupt & fraudulentpractices either indefinitely or for a particular period of time by any State/ Centralgovernment/ PSU/ UT.d) does not have any previous transgressions with any entity in India or any other countryduring the last three yearse) does not have any debarment by any other procuring entityf) is not insolvent in receivership, bankrupt or being wound up, not have its affairsadministered by a court or a judicial officer, not have its business activities suspendedand is not the subject of legal proceedings for any of the foregoing reasons;g) does not have, and our directors and officers not have been convicted of any criminaloffence related to their professional conduct or the making of false statements ormisrepresentations as to their qualifications to enter into a procurement contract within aperiod of three years preceding the commencement of the procurement process, or nothave been otherwise disqualified pursuant to debarment proceedings;h) does not have a conflict of interest as mentioned in the bidding document which materiallyaffects the fair competition.i) will comply with the code of integrity as specified in the bidding document.If this declaration is found to be incorrect then without prejudice to any other action that may betaken as per the provisions of the applicable Act and Rules thereto prescribed by GoR, my/ oursecurity may be forfeited in full and our bid, to the extent accepted, may be cancelled.Thanking you,Name of the Bidder: -Authorised Signatory: -Seal of the Organization: -Date:Place:Seal & Signature of the Auth. Sign. Page 112 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13ANNEXURE-12: COVERING LETTER – TECHNICAL BID(To be submitted only on Letter Head duly signed by Auth. Sign.)To,Managing Director,RajCOMP Info Services Limited (RISL),First Floor, Yojana Bhawan,C-Scheme, Jaipur (Rajasthan)Ref: Request for Proposal (RFP) Notification dated............... No..........Dear Sir,1. I/We, the undersigned bidder, Having read & examined in detail, the Bid Document, thereceipt of which is hereby duly acknowledged, I/ we, the undersigned, offer to supply/ work asmentioned in the Scope of the work, Technical specifications, Service Level Standards & inconformity with the said bidding document for the same.2. I/ We hereby declare that our bid is made in good faith, without collusion or fraud and theinformation contained in the bid is true and correct to the best of our knowledge and belief.3. I/ we hereby submit our token of acceptance to all the tender terms & conditions without anydeviations. Hence, we are hereby submitting our Bid and offer to provide services to Purchaserfor carrying out the project in accordance with your RFP.4. Until a formal contract is prepared and executed, this bid, together with your writtenacceptance thereof and your notification of award shall constitute a binding Contract betweenus.5. I/We agree to abide by this RFP for a period of 180 days from the closing date fixed forsubmission of bid as stipulated in the RFP document.6. I/We undertake that, in competing for (and, if the award is made to us, in executing) the abovecontract, we will strictly observe the laws against fraud and corruption in force in India namely“Prevention of Corruption Act, 1988”.7. I/ We undertake, for timely establishment of a local office in Jaipur (if the award is made tous) and within 3 months from the date of issue of LoI.Or (strike out whichever is not applicable)We have an existing office at Jaipur at the following address:..........................................................................................................................8. I/We understand that the Purchaser is not bound to accept any bid received in response tothis RFP.9. In case we are engaged by the Purchaser, we shall provide any assistance/cooperationrequired by Purchaser, appointed auditing agencies (if any), state government officials andOther Stakeholders of the project for performing their duties with respect to this project. Weunderstand that our non-cooperation for the same shall be grounds for termination of service.Thanking you,Name of the Bidder: -Authorised Signatory: -Seal of the Organization: -Date:Place:Seal & Signature of the Auth. Sign. Page 113 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13ANNEXURE-13: FINANCIAL BID COVER LETTER & FORMAT(To be submitted only on Letter Head duly signed by Auth. Sign.)To,Managing Director,RajCOMP Info Services Limited (RISL),First Floor, Yojana Bhawan,C-Scheme, Jaipur (Rajasthan)Reference: NIB No. : ___________________________________ Dated: __________Dear Sir,We, the undersigned bidder, Having read & examined in detail, the Bidding Document, thereceipt of which is hereby duly acknowledged, I/ we, the undersigned, offer to supply/ work asmentioned in the Scope of the work, Bill of Material, Technical specifications, Service LevelStandards & in conformity with the said bidding document for the same.I / We undertake that the prices are in conformity with the specifications prescribed. The quote/price are inclusive of all cost likely to be incurred for executing this work. The prices are inclusiveof all type of govt. taxes/duties.I / We undertake, if our bid is accepted, to deliver the goods in accordance with the deliveryschedule specified in the schedule of Requirements.I/ We hereby declare that in case the contract is awarded to us, we shall submit the contractperformance guarantee as prescribed in the bidding document.I / We agree to abide by this bid for a period of 180 days after the last date fixed for bidsubmission and it shall remain binding upon us and may be accepted at any time before theexpiry of that period.Until a formal contract is prepared and executed, this bid, together with your written acceptancethereof and your notification of award shall constitute a binding Contract between us.I/ We hereby declare that our bid is made in good faith, without collusion or fraud and theinformation contained in the bid is true and correct to the best of our knowledge and belief.We understand that you are not bound to accept the lowest or any bid you may receive.We agree to all the terms & conditions as mentioned in the bidding document and submit thatwe have not submitted any deviations in this regard.Date:Authorized SignatoryName:Designation:Seal & Signature of the Auth. Sign. Page 114 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13A) CAPEXSl.No.Financial Bid Format{To be submitted by the bidder only in BoQ format (.XLS) available at eProc portal}Item Description Quantity Unit Item No. Ref.as per Tech.Specs1 Multipoint Video Conference system at SHQ (Incl.H/w + S/w)2 No. Item No.1 (A)& (B)2 Multipoint Video Conference system at DHQ (Incl.H/w + S/w)32 No. Item No.1 (A)& ( C )3 Video Conference Software Client 2000 No. Item No.24 Video Conference Licenses 400 No. Item No.35 Firewall Traversal for Internet user's (50 users) 1 No. Item No.46 Recording & Streaming Server 1 No. Item No.57 Display Units (46" Full HD LED Professionalmonitor)8 Board room system (Audio, Video, Full HD PTZCamera, DSP, CODEC etc)Base Unit Costin INR (incl. allincidentalcharges andall Taxes butexcl. Raj. VAT)RajasthanVAT in INRAmount inINRTotalCost inINRA B C D=AxB E=D8 No. Item No.61 No. Item No.79 All in one Desktop PC-1 (i5, 23" LED, 1080p) 200 No. Item No.810 All in one Desktop PC-2 (i3, 20" LED, 1080p) 500 No. Item No.911 Microphone cum speaker 700 No. Item No.1012 24 Port managed L2 Switch with Jack Panel 2 No. Item No.1113 42 U Rack 1 No. Item No.1214 Cisco Channelized STM-1 Card (PA-MC-STM-1SMI) for CISCO 7206VXR(7206VXRG2NSAVPNK9)25 No. Item No.13.1Seal & Signature of the Auth. Sign. Page 115 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13Sl.No.Item Description Quantity Unit Item No. Ref.as per Tech.Specs15 Cisco Card Module for Channelized STM-1 card1 No. Item No.13.2(WS-X6582-2PA 2 port adapter Enhanced FlexWANRev. 2.6)16 500 VA UPS (Single Phase) 700 No. Item No.1417 UTP CAT6 LAN Cabling with fitting charges 35000 mtr Item No.15.118 UTP Patch Cord – 7ft 700 No. Item No.15.219 Information Outlets 700 No. Item No.15.320 Web-based service management system 1 No. Item No.1621 Server at SHQ for User/service Management 1 No. Item No.1722 Laserjet Printer 3 No. Item No.18Base Unit Costin INR (incl. allincidentalcharges andall Taxes butexcl. Raj. VAT)RajasthanVAT in INRAmount inINRTotalCost inINRA B C D=AxB E=DSeal & Signature of the Auth. Sign. Page 116 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13B) OPEXSl.No.Item No. and Description Quantity Unit Item No. Ref. as perTech. Specs1 Multipoint Video Conference system at SHQ 2 No. Item No.1 (A) & (B)(Incl. H/w + S/w)2 Multipoint Video Conference system at DHQ 32 No. Item No.1 (A) & ( C )(Incl. H/w + S/w)3 Video Conference Software Client 2000 No. Item No.24 Video Conference Licenses 400 No. Item No.35 Firewall Traversal for Internet user's (501 No. Item No.4users)6 Recording & Streaming Server 1 No. Item No.57 Display Units (46" Full HD LED Professionalmonitor)8 Board room system (Audio, Video, Full HDPTZ Camera, DSP, CODEC etc)Base UnitCost in INR(incl. allincidentalcharges andall Taxes butexcl. ServiceTax)ServiceTax inINRBase UnitCost in INR(incl.ServiceTax)TotalCost inINRA B C D=B+C E=DxA8 No. Item No.61 No. Item No.79 All in one Desktop PC-1 (i5, 23" LED, 1080p) 200 No. Item No.810 All in one Desktop PC-2 (i3, 20" LED, 1080p) 500 No. Item No.911 Microphone cum speaker 700 No. Item No.1012 24 Port managed L2 Switch with Jack Panel 2 No. Item No.1113 42 U Rack 1 No. Item No.1214 Cisco Channelized STM-1 Card (PA-MC-STM-1SMI) for CISCO 7206VXR(7206VXRG2NSAVPNK9)25 No. Item No.13.1Seal & Signature of the Auth. Sign. Page 117 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13Sl.No.Item No. and Description Quantity Unit Item No. Ref. as perTech. Specs15 Cisco Card Module for Channelized STM-1 1 No. Item No.13.2card (WS-X6582-2PA 2 port adapterEnhanced FlexWAN Rev. 2.6)16 500 VA UPS (Single Phase) 700 No. Item No.1417 UTP CAT6 LAN Cabling with fitting charges 35000 mtr Item No.15.118 UTP Patch Cord – 7ft 700 No. Item No.15.219 Information Outlets 700 No. Item No.15.320 Web-based service management system 1 No. Item No.1621 Server at SHQ for User/service Management 1 No. Item No.1722 Laserjet Printer 3 No. Item No.18C) COMMERCIAL BID SUMMARY – TOTAL PROJECT COSTBase UnitCost in INR(incl. allincidentalcharges andall Taxes butexcl. ServiceTax)ServiceTax inINRBase UnitCost in INR(incl.ServiceTax)TotalCost inINRA B C D=B+C E=DxASl.No.1 Total CAPEX (A)2 Total OPEX (B)Total C (In Figures) – Rs.Total C (In Words) – RupeesItem No. and DescriptionTotal Cost in INRSeal & Signature of the Auth. Sign. Page 118 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13ANNEXURE-14: BANK GUARANTEE FORMAT{To be submitted by the bidder’s bank}BANK GUARANTEE FORMAT – BID SECURITY(To be stamped in accordance with Stamp Act and to be issued by a Nationalised/ Scheduledbank having its branch at Jaipur and payable at par at Jaipur, Rajasthan)To,The Managing Director,RajCOMP Info Services Limited (RISL),First Floor, Yojana Bhawan, C-Block, C-Scheme, Jaipur-302005 (Raj).Sir,1. In accordance with your Notice Inviting Bid for vide NIBreference no. M/s. …………………………….. (Name & full address of thefirm) (Hereinafter called the “Bidder”) hereby submits the Bank Guarantee to participate inthe said procurement/ bidding process as mentioned in the bidding document.It is a condition in the bidding documents that the Bidder has to deposit Bid Securityamounting to in respect to the NIB Ref. No._______________ dated _________ issued by RISL, First Floor, Yojana Bhawan, C-Block,C-Scheme, Jaipur, Rajasthan (hereinafter referred to as “RISL”) by a Bank Guarantee froma Nationalised Bank/ Scheduled Commercial Bank having its branch at Jaipur irrevocableand operative till the bid validity date (i.e. days from the date ofsubmission of bid). It may be extended if required in concurrence with the bid validity.And whereas the Bidder desires to furnish a Bank Guarantee for a sum of to the RISL as earnest money deposit.2. Now, therefore, we the ……………………………….…… (Bank), a body corporateconstituted under the Banking Companies (Acquisition and Transfer of Undertaking) Act.1969 (delete, if not applicable) and branch Office at…………………... (hereinafter referredto as the Guarantor) do hereby undertake and agree to pay forthwith on demand in writingby the RISL of the said guaranteed amount without any demur, reservation or recourse.3. We, the aforesaid bank, further agree that the RISL shall be the sole judge of and as towhether the Bidder has committed any breach or breaches of any of the terms costs,charges and expenses caused to or suffered by or that may be caused to or suffered bythe RISL on account thereof to the extent of the Earnest Money required to be depositedby the Bidder in respect of the said bidding document and the decision of the RISL that theBidder has committed such breach or breaches and as to the amount or amounts of loss,damage, costs, charges and expenses caused to or suffered by or that may be caused toor suffered by the RISL shall be final and binding on us.Seal & Signature of the Auth. Sign. Page 119 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-134. We, the said Bank further agree that the Guarantee herein contained shall remain in fullforce and effect until it is released by the RISL and it is further declared that it shall not benecessary for the RISL to proceed against the Bidder before proceeding against the Bankand the Guarantee herein contained shall be invoked against the Bank, notwithstandingany security which the RISL may have obtained or shall be obtained from the Bidder at anytime when proceedings are taken against the Bank for whatever amount that may beoutstanding or unrealized under the Guarantee.5. Any notice by way of demand or otherwise hereunder may be sent by special courier, telex,fax, registered post or other electronic media to our address, as aforesaid and if sent bypost, it shall be deemed to have been given to us after the expiry of 48 hours when thesame has been posted.6. If it is necessary to extend this guarantee on account of any reason whatsoever, weundertake to extend the period of this guarantee on the request of our constituent underintimation to you.7. The right of the RISL to recover the said amount of from us in manner aforesaid will not be precluded/ affected, even if, disputeshave been raised by the said M/s. ……….………………(Bidder) and/ or dispute or disputesare pending before any court, authority, officer, tribunal, arbitrator(s) etc..8. Notwithstanding anything stated above, our liability under this guarantee shall be restrictedto and our guarantee shall remain in forcetill bid validity period i.e. days from the last date of bid submission andunless a demand or claim under the guarantee is made on us in writing within three monthsafter the Bid validity date, all your rights under the guarantee shall be forfeited and we shallbe relieved and discharged from all liability thereunder.9. This guarantee shall be governed by and construed in accordance with the Indian Lawsand we hereby submit to the exclusive jurisdiction of courts of Justice in India for thepurpose of any suit or action or other proceedings arising out of this guarantee or thesubject matter hereof brought by you may not be enforced in or by such count.10. We hereby confirm that we have the power/s to issue this Guarantee in your favor underthe Memorandum and Articles of Association/ Constitution of our bank and the undersignedis/are the recipient of authority by express delegation of power/s and has/have full power/sto execute this guarantee under the Power of Attorney issued by the bank in your favour.Date ………………… (Signature) ……………………………………….Place ………………… (Printed Name) ………………………………….(Designation) ……………………………………(Bank’s common seal) ………………………….In presence of:Seal & Signature of the Auth. Sign. Page 120 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13WTTNESS (with full name, designation, address & official seal, if any)(1) ………………………………………………………………………………(2) ………………………………………………………………………………Bank DetailsName & address of Bank :Name of contact person of Bank:Contact telephone number:GUIDELINES FOR SUBMISSION OF BANK GUARANTEEThe Bank Guarantee shall fulfil the following conditions in the absence of which they cannotbe considered valid: -1. Bank Guarantee shall be executed on non- judicial stamp paper of applicable valuepurchased in the name of the bank.2. Two persons should sign as witnesses mentioning their full name, designation, addressand office seal (if any).3. The Executor (Bank Authorities) may mention the power of attorney No. and date ofexecution in his/ her favour authorizing him/ her to sign the document. The Power ofAttorney to be witnessed by two persons mentioning their full name and address.4. The Bank Guarantee should be executed by a Nationalised Bank/ Scheduled CommercialBank only.5. Non – Judicial stamp paper shall be used within 6 months from the date of Purchase of thesame. Bank Guarantee executed on the non-judicial stamp paper after 6 (six) months ofthe purchase of such stamp paper shall be treated as non-valid.6. The contents of Bank Guarantee shall be strictly as per format prescribed by RISL7. Each page of Bank Guarantee shall bear signature and seal of the Bank and B.G. number.8. All corrections, deletions etc. in the Bank Guarantee should be authenticated by signatureof Bank Officials signing the Bank Guarantee.9. Bank should separately send through registered post/courier a certified copy of BankGuarantee, mentioning Bid reference, Bid title and bidder name, directly to the Purchaserat the following address:Seal & Signature of the Auth. Sign. Page 121 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13BANK GUARANTEE FORMAT – PERFORMANCE SECURITY (PBG)(To be stamped in accordance with Stamp Act and on a Stamp Paper purchased from Rajasthan Stateonly and to be issued by a Nationalised/ Scheduled bank having its branch at Jaipur and payable at parat Jaipur, Rajasthan)To,The Managing Director,RajCOMP Info Services Limited (RISL),First Floor, Yojana Bhawan, C-Block, C-Scheme, Jaipur-302005 (Raj).1. In consideration of the RajCOMP Info Services Limited (hereinafter called "RISL") havingagreed to exempt M/s ..........................(hereinafter called "the said Contractor(s)" from thedemand, under the terms and conditions of an Agreement No..................................dated.....................made between the RISL through …………………… and.......................(Contractor) for the work .................(hereinafter called "the said Agreement")of Security Deposit for the due fulfilment by the said Contractor (s) of the terms andconditions contained in the said Agreement, on production of a Bank Guarantee forRs...................(rupees ........................................only), we ...................(indicate the name ofthe Bank), (hereinafter referred to as "the Bank") at the request of ..................Contractor(s)do hereby undertake to pay to the RISL an amount not exceedingRs...................(Rupees..................................only) on demand.2. We................. (Indicate the name of Bank), do hereby undertake to pay Rs....................(Rupees............................only), the amounts due and payable under this guarantee withoutany demur or delay, merely on a demand from the RISL. Any such demand made on thebank by the RISL shall be conclusive as regards the amount due and payable by the Bankunder this guarantee. The Bank Guarantee shall be completely at the disposal of the RISLand We....................... (Indicate the name of Bank), bound ourselves with all directionsgiven by RISL regarding this Bank Guarantee. However, our liability under this guaranteeshall be restricted to an amount not exceeding Rs...................... (Rupees....................only).3. We.......................(indicate the name of Bank), undertake to pay to the RISL any money sodemanded notwithstanding any dispute or disputes raised by the contractor(s) in any suit orproceeding pending before any Court or Tribunal or Arbitrator etc. relating thereto, ourliability under these presents being absolute, unequivocal and unconditional.4. We.....................(indicate the name of Bank) further agree that the performance guaranteeherein contained shall remain in full force and effective up to and that it shallcontinue to be enforceable for above specified period till all the dues of RISL under or byvirtue of the said Agreement have been fully paid and its claims satisfied or discharged ortill the RISL certifies that the terms and conditions of the said Agreement have been fullyand properly carried out by the said Contractor(s) and accordingly discharges thisguarantee.5. We ...........................(indicate the name of Bank) further agree with the RISL that the RISLshall have the fullest liberty without our consent and without affecting in any manner ourobligations hereunder to vary any of the terms and conditions of the said Agreement or toextend time of performance by the said Contractor(s) from time to time or to postpone forany time or from time to time any of the powers exercisable by the RISL against the saidContractor(s) and to forbear or enforce any of the terms and conditions relating to the saidSeal & Signature of the Auth. Sign. Page 122 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13Agreement and we shall not be relieved from our liability by reason of any such variation, orextension being granted to the said Contractor(s) or for any forbearance, act or omission onthe part of the RISL or any indulgence by the RISL to the said Contractor(s) or by any suchmatter or thing whatsoever which would but for this provision, have effect of so relieving us.6. The liability of us ............................. (indicate the name of Bank), under this guarantee willnot be discharged due to the change in the constitution of the Bank or the contractor(s).7. We .............................. (indicate the name of Bank), lastly undertake not to revoke thisguarantee except with the previous consent of the RISL in writing.8. This performance Guarantee shall remain valid and in full effect, until it is decided to bedischarged by the RISL. Notwithstanding anything mentioned above, our liability againstthis guarantee is restricted to Rs........................... (Rupees..............................only).9. It shall not be necessary for the RISL to proceed against the contractor before proceedingagainst the Bank and the guarantee herein contained shall be enforceable against the Banknotwithstanding any security which the RISL may have obtained or obtain from thecontractor.10. We .............................. (indicate the name of Bank) verify that we have a branch at Jaipur.We undertake that this Bank Guarantee shall be payable at any of its branch at Jaipur. Ifthe last day of expiry of Bank Guarantee happens to be a holiday of the Bank, the BankGuarantee shall expire on the close of the next working day.11. We hereby confirm that we have the power(s) to issue this guarantee in your favor underthe memorandum and articles of Association/constitution of our bank and the undersignedis/are the recipient of authority by express delegation of power(s) and has/have full power(s)to execute this guarantee for the power of attorney issued by the bank.Dated..........................day of....................For and on behalf of the (indicate the Bank)Signature(Name & Designation)Bank's SealThe above performance Guarantee is accepted by the RISLFor and on behalf of the RISLSignature(Name & Designation)Seal & Signature of the Auth. Sign. Page 123 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13ANNEXURE-15: DRAFT AGREEMENT FORMAT{To be mutually signed by selected bidder and procuring entity}This Contract is made and entered into on this ______day of ________, 2013 by and betweenRajCOMP Info Services Limited (RISL), having its head office at First Floor, Yojana Bhawan,C-Scheme, Jaipur-302005, Rajasthan (herein after referred to as Purchaser/ RISL) which termor expression, unless excluded by or repugnant to the subject or context, shall include hissuccessors in office and assignees on ONE PARTAndM/s__________________, a company registered under the Indian Companies Act, 1956 withits registered office at _____________________ (herein after referred as the “SuccessfulBidder/ Supplier”) which term or expression, unless excluded by or repugnant to the subject orcontext, shall include his successors in office and assignees on the OTHER PART.Whereas,Purchaser is desirous of appointing an agency for as per the Scope of Work andTerms and Conditions as set forth in the RFP document dated _________ of .And whereasM/s______________represents that it has the necessary experience for carrying out the overallwork as referred to herein and has submitted a bid and subsequent clarifications for providingthe required services against said NIT and RFP document issued in this regard, in accordancewith the terms and conditions set forth herein and any other reasonable requirements of thePurchaser from time to time.And whereasPurchaser has accepted the bid of M/s__________ and has placed the Work Order vide LetterNo. __________________ dated _______, on which M/s__________ has given theiracceptance vide their Letter No._____________ dated ____________.And whereasM/s_______________ has deposited a sum of Rs. ________________/- (Rupees_________________) in the form of __________________ ref no. _________________ dated______________ of ____________ Bank and valid up to _____________ as security depositfor the due performance of the contract.Seal & Signature of the Auth. Sign. Page 124 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13Now it is hereby agreed to by and between both the parties as under: -1. The NIT Ref. No. ____________________________ dated ___________ and RFPdocument dated _________ issued by RISL along with its enclosures/ annexures, whereverapplicable, are deemed to be taken as part of this contract and are binding on both theparties executing this contract.2. In consideration of the payment to be made by RISL to M/s______________ at the ratesset forth in the work order no. ____________________, _________ will duly supply the saidarticles set forth in “Annexrure-I: Bill of Material” thereof and provide related services in themanner set forth in the RFP, along with its enclosures/ annexures and Technical Bid alongwith subsequent clarifications submitted by M/s__________.3. The RISL do hereby agree that if M/s___________ shall duly supply the said articles andprovide related services in the manner aforesaid observe and keep the said terms andconditions of the RFP and Contract, the RISL will pay or cause to be paid toM/s___________, at the time and the manner set forth in the said conditions of the RFP,the amount payable for each and every project milestone & deliverable. The mode ofPayment will be as specified in the RFP document.4. The timelines for the prescribed Scope of Work, requirement of services and deployment oftechnical resources shall be effected from the date of work order i.e. ____________ andcompleted by M/s_____________ within the period as specified in the RFP document.5. In case of extension in the delivery and/ or installation period/ completion period withliquidated damages, the recovery shall be made on the basis of following percentages ofvalue of stores/ works which M/s______________has failed to supply or complete the work:-a) Delay up to one fourth period of the prescribed delivery period, 2.5%successful installation & completion of workb) Delay exceeding one fourth but not exceeding half of the prescribed 5.0%delivery period, successful installation & completion of work.c) Delay exceeding half but not exceeding three fourth of the prescribed 7.5%delivery period, successful installation & completion of work.d) Delay exceeding three fourth of the prescribed delivery period, 10.0%successful installation & completion of work.Note:i. The percentage refers to the payment due for the associated milestone.ii. Fraction of a day in reckoning period of delay in supplies/ maintenance services shallbe eliminated if it is less than half a day.iii. The maximum amount of agreed liquidated damages shall be 10%.iv. If M/s____________requires an extension of time in completion of contractual supplyon account of occurrence of any hindrances, he shall apply in writing to the authoritywhich had placed the work order, for the same immediately on occurrence of thehindrance but not after the stipulated date of completion of supply.v. Delivery period may be extended with or without liquidated damages if the delay in thesupply of goods in on account of hindrances beyond the control ofM/s______________.6. All disputes arising out of this agreement and all questions relating to the interpretation ofthis agreement shall be decided as per the procedure mentioned in the RFP document.Seal & Signature of the Auth. Sign. Page 125 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13In witness whereof the parties have caused this contract to be executed by their AuthorizedSignatories on this _____day of _______________, 2013.Signed By:Signed By:( )Designation:,Company:(Sanjay Malhotra)Managing Director, RISLIn the presence of:In the presence of:( )Designation:Company:( )Designation:Department of IT&C, Govt. of Rajasthan( )Designation:Company:( )Designation:Department of IT&C, Govt. of RajasthanSeal & Signature of the Auth. Sign. Page 126 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13ANNEXURE-16: FORMAT FOR SUBMISSION OF PROJECT REFERENCES FOR PRE-QUALIFICATION EXPERIENCEProject Name:Country:Value of Contract/Work Order (In INR):Project Duration:Location within country:Name of Customer:Total No. of staff-months of the assignment:Contact person with address, phone,fax and e-mail:Start date (month/year):Completion date (month/year):Name of associated Bidders, if any:Narrative description of Project:List of Services provided by your firm/companyPlease attach a copy of the work order/ completion certificate/ purchase order/ letter from thecustomer for each project referenceSeal & Signature of the Auth. Sign. Page 127 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13ANNEXURE-17: MEMORANDUM OF APPEAL UNDER THE RTPP ACT, 2012Appeal No ………of ……………Before the ………………………… (First/ Second Appellate Authority)1. Particulars of appellant:a. Name of the appellant: b. Official address, if any: c. Residential address: 2. Name and address of the respondent(s):a. b. c. 3. Number and date of the order appealed against and name and designation of the officer/authority who passed the order (enclose copy), or a statement of a decision, action oromission of the procuring entity in contravention to the provisions of the Act by which theappellant is aggrieved: 4. If the Appellant proposes to be represented by a representative, the name and postaladdress of the representative: 5. Number of affidavits and documents enclosed with the appeal: 6. Grounds of appeal (supported by an affidavit): 7. Prayer: Place …………………………………….Date ……………………………………Appellant's SignatureSeal & Signature of the Auth. Sign. Page 128 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13ANNEXURE 18: DETAILED LIST OF RajSWAN POPSHQ - PoPSl. No. District PoP Location/Address1 Jaipur DoIT&C, New IT Building, Yojana BhawanC-Scheme, JaipurDHQ - PoPsSl. No. District PoP Location/Address1 Ajmer Collectorate office2 Alwar Collectorate office3 Banswara Collectorate office4 Baran Collectorate office5 Barmer Collectorate office6 Bharatpur Collectorate office7 Bhilwara Collectorate office8 Bikaner Zila Parishad9 Bundi Collectorate office10 Chittorgarh Collectorate office11 Churu Collectorate office12 Dausa Zila Parishad13 Dholpur Collectorate office14 Dungarpur Collectorate office15 Hanumangarh Zila Parishad16 Jaisalmer Collectorate office17 Jalore Collectorate office18 Jhalawar Collectorate office19 Jhunjhunu Collectorate office20 Jodhpur Collectorate office21 Karauli Collectorate office22 Kota RGSK(Rajiv Gandhi Seva Kendra) in Panchayat Samiti at Ladpura23 Nagaur Collectorate office24 Pali Collectorate office25 Pratapgarh Collectorate office26 Rajsamand Collectorate office27 Sawai Madhopur Tehsil Office28 Sikar Zila Parishad29 Sirohi Collectorate office30 Sri Ganganagar Collectorate office31 Tonk Collectorate office32 Udaipur Collectorate officeBHQ – PoPsSl. No. District Sl. No. Block Headquarter NamePoP Location(Panchayat Samiti/Tehsil/ SDO)1 Ajmer 1 Arai Panchayat SamitiAjmer 2 Beawar TehsiilAjmer 3 Bhinay TehsiilSeal & Signature of the Auth. Sign. Page 129 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13Sl. No. District Sl. No. Block Headquarter NamePoP Location(Panchayat Samiti/Tehsil/ SDO)Ajmer 4 Jawaja Panchayat SamitiAjmer 5 Kekri TehsiilAjmer 6 Kishangarh TehsiilAjmer 7 Masuda TehsiilAjmer 8 Nasirabad TehsiilAjmer 9 Pisangan TehsiilAjmer 10 Sarawar TehsiilAjmer 11 Srinagar Panchayat Samiti2 Alwar 12 Bansur TehsiilAlwar 13 Behror TehsiilAlwar 14 Kathumar TehsiilAlwar 15 Kishangarh Bas TehsiilAlwar 16 Kotkasim TehsiilAlwar 17 Laxmangarh TehsiilAlwar 18 Mandawar TehsiilAlwar 19 Neemrana Panchayat SamitiAlwar 20 Rajgarh TehsiilAlwar 21 Ramgarh TehsiilAlwar 22 Reni Panchayat SamitiAlwar 23 Thanagazi TehsiilAlwar 24 Tijara Tehsiil3 Banswara 25 Anandpuri Panchayat SamitiBanswara 26 Bagidora TehsiilBanswara 27 Baswara (Talwara) Panchayat SamitiBanswara 28 Garhi TehsiilBanswara 29 Ghatol TehsiilBanswara 30 Kushalgarh TehsiilBanswara 31 Sajjangarh Panchayat SamitiBanswara 32 Choti Sarwan Panchayat Samiti4 Baran 33 Anta TehsiilBaran 34 Atru TehsiilBaran 35 Chhabra TehsiilBaran 36 Chhipabarod TehsiilBaran 37 Kishanganj TehsiilBaran 38 Mangrol TehsiilBaran 39 Shahbad Tehsiil5 Barmer 40 Baitu TehsiilBarmer 41 Chohtan TehsiilBarmer 42 Dhorimanna Panchayat SamitiBarmer 43 Gudamalani TehsiilSeal & Signature of the Auth. Sign. Page 130 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13Sl. No. District Sl. No. Block Headquarter NamePoP Location(Panchayat Samiti/Tehsil/ SDO)Barmer 44 Pachpadra TehsiilBarmer 45 Ramsar TehsiilBarmer 46 Sheo TehsiilBarmer 47 Sindhari Panchayat SamitiBarmer 48 Siwana Tehsiil6 Bharatpur 49 Bayana TehsiilBharatpur 50 Deeg TehsiilBharatpur 51 Kaman SDO OfficeBharatpur 52 Kumher TehsiilBharatpur 53 Nadbai TehsiilBharatpur 54 Nagar Panchayat SamitiBharatpur 55 Pahari SDO OfficeBharatpur 56 Roopbas SDO OfficeBharatpur 57 Weir Tehsiil7 Bhilwara 58 Asind Panchayat SamitiBhilwara 59 Banera Panchayat SamitiBhilwara 60 Bijoliya TehsiilBhilwara 61 Hurda Panchayat SamitiBhilwara 62 Jahajpur Panchayat SamitiBhilwara 63 Kotri Panchayat SamitiBhilwara 64 Mandal Panchayat SamitiBhilwara 65 Mandalgarh Panchayat SamitiBhilwara 66 Raipur SDO OfficeBhilwara 67 Sahara Panchayat SamitiBhilwara 68 Shahpura Panchayat Samiti8 Bikaner 69 Chatargarh TehsiilBikaner 70 Dungargarh TehsiilBikaner 71 Khajuwala TehsiilBikaner 72 Kolayat TehsiilBikaner 73 Loonkaransar TehsiilBikaner 74 Nokha TehsiilBikaner 75 Pungal Tehsiil9 Bundi 76 Hindoli TehsiilBundi 77 Indergarh TehsiilBundi 78 Keshoraipatan TehsiilBundi 79 Nainwa Tehsiil10 Chittorgarh 80 Barisadari TehsiilChittorgarh 81 Begun TehsiilChittorgarh 82 Bhadesar Panchayat SamitiChittorgarh 83 Dungla TehsiilSeal & Signature of the Auth. Sign. Page 131 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13Sl. No. District Sl. No. Block Headquarter NamePoP Location(Panchayat Samiti/Tehsil/ SDO)Chittorgarh 84 Gangrar Panchayat SamitiChittorgarh 85 Kapasan TehsiilChittorgarh 86 Nimbahera Panchayat SamitiChittorgarh 87 Rashmi TehsiilChittorgarh 88 Rawatbhata Tehsiil11 Churu 89 Rajgarh TehsiilChuru 90 Ratangarh TehsiilChuru 91 Sardarshahar TehsiilChuru 92 Sujangarh TehsiilChuru 93 Taranagar Tehsiil12 Dausa 94 Bandikui Panchayat SamitiDausa 95 Lalsot Panchayat SamitiDausa 96 Mahwa Panchayat SamitiDausa 97 Sikrai Panchayat Samiti13 Dholpur 98 Bari TehsiilDholpur 99 Baseri TehsiilDholpur 100 Rajakhera TehsiilDholpur 101 Sepau Tehsiil14 Dungarpur 102 Aspur TehsiilDungarpur 103 Bichhiwara Panchayat SamitiDungarpur 104 Sagwara TehsiilDungarpur 105 Simalwara Tehsiil15 Sri Ganganagar 106 Anupgarh TehsiilSri Ganganagar 107 Gharsana TehsiilSri Ganganagar 108 Karanpur TehsiilSri Ganganagar 109 Padampur TehsiilSri Ganganagar 110 Raisingh Nagar Panchayat SamitiSri Ganganagar 111 Sadulsahar Panchayat SamitiSri Ganganagar 112 Suratgarh TehsiilSri Ganganagar 113 Vijay Nagar Tehsiil16 Hanumangarh 114 Bhadra Panchayat SamitiHanumangarh 115 Nohar Panchayat SamitiHanumangarh 116 Pilibanga SDO OfficeHanumangarh 117 Rawatsar SDO OfficeHanumangarh 118 Sangariya SDO OfficeHanumangarh 119 Tibi SDO Office17 Jaipur 120 Bassi Panchayat SamitiJaipur 121 Chaksu Panchayat SamitiJaipur 122 Chomu TehsilJaipur 123 Dudu Panchayat SamitiSeal & Signature of the Auth. Sign. Page 132 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13Sl. No. District Sl. No. Block Headquarter NamePoP Location(Panchayat Samiti/Tehsil/ SDO)Jaipur 124 Jamwa Ramgarh Panchayat SamitiJaipur 125 Kotputli Panchayat SamitiJaipur 126 Phagi Panchayat SamitiJaipur 127 Sambhar TehsilJaipur 128 Shahpura TehsilJaipur 129 Viratnagar Panchayat Samiti18 Jaisalmer 130 Fatehgarh TehsilJaisalmer 131 Pokaran Tehsil19 Jalore 132 Ahore Panchayat SamitiJalore 133 Bagora TehsilJalore 134 Bhinmal Panchayat SamitiJalore 135 Chitalwana Panchayat SamitiJalore 136 Jaswantpura Panchayat SamitiJalore 137 Raniwara Panchayat SamitiJalore 138 Sanchore Panchayat SamitiJalore 139 Sayala Panchayat Samiti20 Jhalawar 140 Aklera Panchayat SamitiJhalawar 141 Bakani Panchayat SamitiJhalawar 142 Dag TehsilJhalawar 143 Gangdhar TehsilJhalawar 144 Jhalrapatan TehsilJhalawar 145 Khanpur TehsilJhalawar 146 Manoharthana TehsilJhalawar 147 Panch Pahar TehsilJhalawar 148 Pindawa TehsilJhalawar 149 Sunel Panchayat SamitiHeadquarter of Pirawa21 Jhunjhunu 150 Alsisar Panchayat SamitiJhunjhunu 151 Bhuana Panchayat SamitiJhunjhunu 152 Chirawa Panchayat SamitiJhunjhunu 153 Khetri Panchayat SamitiJhunjhunu 154 Nawalgarh Panchayat SamitiJhunjhunu 155 Surajgarh Panchayat SamitiJhunjhunu 156 Udaipurwati Panchayat Samiti22 Jodhpur 157 Balesar Panchayat SamitiJodhpur 158 Bap Panchayat SamitiJodhpur 159 Baori TehsilJodhpur 160 Bhopalgarh TehsilJodhpur 161 Bilara TehsilJodhpur 162 Luni TehsilJodhpur 163 Osian TehsilSeal & Signature of the Auth. Sign. Page 133 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13Sl. No. District Sl. No. Block Headquarter NamePoP Location(Panchayat Samiti/Tehsil/ SDO)Jodhpur 164 Phalodi TehsilJodhpur 165 Shergarh Tehsil23 Karauli 166 Hindon Panchayat SamitiKarauli 167 Mandrayal TehsilKarauli 168 Nadoti Panchayat SamitiKarauli 169 Sapotra Panchayat SamitiKarauli 170 Todabhim Panchayat Samiti24 Kota 171 Digod TehsilKota 172 Pipalda TehsilKota 173 Ramganjmandi TehsilKota 174 Sangod Tehsil25 Nagaur 175 Degana Panchayat SamitiNagaur 176 Deedwana Panchayat SamitiNagaur 177 Jayal Panchayat SamitiNagaur 178 Kuchaman Panchayat SamitiNagaur 179 Khinvsar TehsilNagaur 180 Ladnu Panchayat SamitiNagaur 181 Makrana Panchayat SamitiNagaur 182 Merta Panchayat SamitiNagaur 183 Mundawa Panchayat SamitiNagaur 184 Nawa TehsilNagaur 185 Parbatsar Panchayat SamitiNagaur 186 Riyan Panchayat Samiti26 Pali 187 Bali TehsilPali 188 Desuri TehsilPali 189 Jaitaran TehsilPali 190 Marwar Junction Panchayat SamitiPali 191 Raipur TehsilPali 192 Rani Panchayat SamitiPali 193 Rohat TehsilPali 194 Sojat TehsilPali 195 Sumerpur Tehsil27 Pratapgarh 196 Arnod TehsilPratapgarh 197 Chhoti Sadari TehsilPratapgarh 198 Dhariawad TehsilPratapgarh 199 Peepalkhoont Tehsil28 Rajsamand 200 Amet TehsilRajsamand 201 Bhim TehsilRajsamand 202 Devgarh TehsilRajsamand 203 Khamnor Panchayat SamitiSeal & Signature of the Auth. Sign. Page 134 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13Sl. No. District Sl. No. Block Headquarter NamePoP Location(Panchayat Samiti/Tehsil/ SDO)Rajsamand 204 Kumbhalgarh TehsilRajsamand 205 Nathdwara TehsilRajsamand 206 Railmagra Tehsil29 Sawai Madhopur 207 Bamanwas TehsilSawai Madhopur 208 Bonli TehsilSawai Madhopur 209 Choth Ka Barwara TehsilSawai Madhopur 210 Gangapur City TehsilSawai Madhopur 211 Khandar TehsilSawai Madhopur 212 Malarnadungar Tehsil30 Sikar 213 Dantaramgarh Panchayat SamitiSikar 214 Fatehpur Panchayat SamitiSikar 215 Khandela Panchayat SamitiSikar 216 Laxmangarh Panchayat SamitiSikar 217 Neem Ka Thana Panchayat SamitiSikar 218 Piprali Panchayat SamitiSikar 219 Sri Madhopur Panchayat Samiti31 Sirohi 220 Aburoad Panchayat SamitiSirohi 221 Pindwara Panchayat SamitiSirohi 222 Reodar Panchayat SamitiSirohi 223 Sheoganj Panchayat Samiti32 Tonk 224 Aligarh (Uniara) Panchayat SamitiTonk 225 Deoli Panchayat SamitiTonk 226 Malpura Panchayat SamitiTonk 227 Niwai Panchayat SamitiTonk 228 Piplu TehsilTonk 229 Todaraisingh Panchayat Samiti33 Udaipur 230 Bhindar Panchayat SamitiUdaipur 231 Gogunda TehsilUdaipur 232 Jhadol TehsilUdaipur 233 Kherwada TehsilUdaipur 234 Kotda TehsilUdaipur 235 Lasadia TehsilUdaipur 236 Mavli TehsilUdaipur 237 Salumber TehsilUdaipur 238 Sarada TehsilUdaipur 239 Rishabhdeo TehsilUdaipur 240 Vallabhnagar TehsilSeal & Signature of the Auth. Sign. Page 135 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13ANNEXURE-19: UNDERTAKING OF MANPOWER STRENGTHTo,The Managing Director,RajCOMP Info Services Limited (RISL),First Floor, Yojana Bhawan,C-Scheme, Jaipur-302016 (Raj.)Reference: NIB No. : ___________________________________ Dated: __________We hereby certify that we are having following service engineers deployed at Jaipur:Sl. No. Name Designation QualificationWe hereby declare that we have our office at Jaipur at following address:____________________________________________________________________________________________________________________________________Phone No:Authorized SignatoryName:Designation:Note: Service Engineer shall mean – An Employee of the bidder having B.E/B.Tech / Equivalentor higher qualification in the branch of Electronics/Communication/IT/Computer Science orequivalent.Seal & Signature of the Auth. Sign. Page 136 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-131) Addressed to:ANNEXURE-20: TENDER FORMName of the Tendering Authority Managing DirectorAddressRajCOMP Info Services Limited (RISL)C-Block, I st Floor, Yojana Bhavan, Jaipur (Rajasthan)– 302005Telephone 5103902, 2226055Tele Fax 0141-2228701Emailosd.telecom@rajasthan.gov.in (clearly mention theNIB no. in the subject of the mail)2) Firm Details:Name of FirmName of Contact Person withDesignationRegistered Office AddressAddress of the FirmYear of EstablishmentType of FirmPut Tick( ) markPublic LimitedPrivateLimitedPartnershipTelephone Number(s)Email Address/ Web Site Email: Web-Site:Fax No.Mobile NumberMobile:Certification/Accreditation/Affiliation,if AnyProprietary3) The requisite tender fee amounting to Rs. ________/- (Rupees ) has been deposited videDD/BC/receipt no. _______ dated ___________.4) The requisite RISL processing fee amounting to Rs. ________/- (Rupees ) has beendeposited vide DD/BC/receipt no. _______ dated ___________.5) The requisite EMD amounting to Rs. ________/- (Rupees ) has been deposited videBanker’s Cheque/ DD No. ___________ dated ___________.6) We agree to abide by all the terms and conditions mentioned in this form issued by the EmpanelmentAuthority and also the further conditions of the said notice given in the attached sheets (all the pagesof which have been signed by us in token of acceptance of the terms mentioned therein along withstamp of the firm).Date:Name & Seal of the firm: ________________________Authorized Signatory: ___________________________Seal & Signature of the Auth. Sign. Page 137 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13OEM WarrantyANNEXURE-21: OEM WARRANTY FORMThe bidder should attach OEM warranty certificates of the equipment as per RFP which areproposed for the following equipment of BoM (Annexure -1):1) Core VC Solution (Item no 1 to 5)2) All in one PC (Item No. 8 and 9)3) Microphone cum Speaker (Item No 10)4) 24 port Managed L2 Switch (Item No 11)5) UPS (Item No 14)6) Server at SHQ for User/Service Management (Item No. 17)Seal & Signature of the Auth. Sign. Page 138 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13ANNEXURE 22: DISTRICT WISE LIST OF TEHSILS(Tentative list of project locations)Sl.Sl.Name of DistrictNo.No.Name of Tehsil1 Ajmer 1 Ajmer2 Pisangan3 Beawar4 Masuda5 Kekri6 Sarwar7 Bhinay8 Kishangarh9 Nasirabad10 Pushkar11 Rupangarh12 Tatgarh13 Tatoti14 Vijaynagar2 Alwar 1 Alwar2 Kotkasim3 Thanagazi4 Kishangarhwas5 Laxmangarh6 Tijara7 Mundawar8 Rajgarh9 Behror10 Kathumar11 Bansoor12 Ramgarh13 Nimrana14 Raini15 Malakheda3 Banswara 1 Banswara2 Garhi3 Kushalgarh4 Bagidaura5 Gahatol6 Sajjangarh7 Anandpuri8 Chhoti Sarwan9 Gangadtalai10 Ambapura11 GanaudaSeal & Signature of the Auth. Sign. Page 139 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13Sl.Sl.Name of DistrictNo.No.Name of Tehsil4 Baran 1 Baran2 Mangrol3 Antah4 Shahbad5 Kishanganj6 Chhabra7 Chhipabarod8 Atru5 Barmer 1 Barmer2 Ramsar3 Bayatu4 Gudhamalani5 Chautan6 Siwana7 Pachpadra8 Shiv9 Sindhari10 Sedwa11 Gadra Road12 Dhorimanna6 Bharatpur 1 Bharatpur2 Kumher3 Nadwai4 Deeg5 Nagar6 Bayana7 Bair8 Rupwas9 Kaman10 Pahadi11 Bhusawar7 Bhilwara 1 Bhilwara2 Mandal3 Baneda4 Raipur5 Sahada Mu. Gangapur6 Hurda7 Asind8 Shahpura9 Jahajpur10 Mandalgarh11 KotdiSeal & Signature of the Auth. Sign. Page 140 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13Sl.Sl.Name of DistrictNo.No.Name of Tehsil12 Bijauliya13 Kareda14 Badnor15 Phuliyakalan16 Hamirgarh8 Bikaner 1 Bikaner2 Nokha3 Kolayat4 Dungargarh5 Kunkaransar6 Khajuwala7 Pungal8 Chhatargarh9 Bundi 1 Bundi2 Keshoraipatan3 Indragarh4 Nainwa5 Hindauli6 Taleda10 Chittorgarh 1 Chittorgarh2 Gangrar3 Begun4 Rawatbhata5 Kapasan6 Rashmi7 Nimbaheda8 Bhadesar9 Barisadri10 Dungla11 Bhupalsagar11 Churu 1 Churu2 Rajgarh3 Tatanagar4 Sardarshahar5 Ratangarh6 Sujangarh7 Bidasar12 Dausa 1 Dausa2 Lalsot3 Baswa4 Mahuwa5 SikraiSeal & Signature of the Auth. Sign. Page 141 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13Sl.Sl.Name of DistrictNo.No.Name of Tehsil6 Nangal Rajawatan13 Dhaulpur 1 Dhaulpur2 Sepau3 Rajakheda4 Badi5 Basedi6 Sarmathura14 Dungarpur 1 Dungarpur2 Simalwada Mu. Thambola3 Sagwada4 Aspur5 Chikhali6 Galiyakot7 Bichhiwada8 Sabla15 Sriganganagar 1 Sriganganagar2 Sardulshahar3 Srikaranpur4 Padampur5 Raisinghnagar6 Vijaynagar7 Anoopgarh8 Suratgarh9 Ghadsana16 Hanumangarh 1 Hanumangarh2 Pilibanga3 Sangariya4 Tibbi5 Bhadra6 Nohar7 Rawatsar17 Jaipur 1 Jaipur2 Bassi3 Sanganer4 Chaksu5 Amer6 Chomun7 Jamwaramgarh8 Phulera Mu. Sambhar9 Dudu Mu. Moujmabad10 Phagi11 KotputliSeal & Signature of the Auth. Sign. Page 142 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13Sl.Sl.Name of DistrictNo.No.Name of Tehsil12 Shahpura13 Vitratnagar14 Kishangarh Renwal15 Kotkhawda18 Jaisalmer 1 Jaisalmer2 Fatehgarh3 Pokran4 Bhaniyana19 Jalore 1 Jalore2 Ahore3 Sayala4 Bhinmal5 Bagauda6 Sanchour7 Raniwada8 Chitalwana9 Jaswantpura20 Jhalawar 1 Jhalrapatan2 Pidawa3 Aklera4 Khanpur5 Manoharthana6 Gangdhar7 Pachpahad8 Asnawar21 Jhunjhunu 1 Jhunjhunu2 Chirawa3 Khetri4 Buhana5 Nawalgarh6 Udaipurwati7 Malsisar8 Surajgarh22 Jodhpur 1 Jodhpur2 Luni3 Shergarh4 Bilada5 Bhopalgarh6 Phalodi7 Osiya8 Baap9 BalesarSeal & Signature of the Auth. Sign. Page 143 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13Sl.Sl.Name of DistrictNo.No.Name of Tehsil10 Bawdi11 Pipar Shahar12 Tiwri23 Karauli 1 Karauli2 Mandrayal3 Sapotra4 Hindaun5 Todabhim6 Nadauti24 Kota 1 Ladpura (Kota)2 Digod3 Pipalda4 Ramganjmandi5 Sangod6 Kanwas25 Nagaur 1 Nagaur2 Khinvsar3 Jayal4 Merta5 Degana6 Parbatsar7 Makrana8 Nawan9 Deedwana10 Ladnu11 Riyabadi12 Kuchamancity13 Mundwa26 Pali 1 Pali2 Rohat3 Bali4 Sumerpur5 Desuri6 Sojat7 Marwad Junction8 Jaitaran9 Raipur10 Rani27 Pratapgarh 1 Pratapgarh2 Arnod3 Pipalkhunt4 ChhotisadriSeal & Signature of the Auth. Sign. Page 144 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13Sl.Sl.Name of DistrictNo.No.Name of Tehsil5 Dhariyabad28 Rajsamand 1 Rajsamand2 Kumbhalgarh3 Amet4 Nathdwara5 Relmagra6 Bheem7 Deogarh29 Sawaimadhopur 1 Sawaimadhopur2 Khandar3 Chauth ka Barwada4 Bauli5 Malarnadungar6 Gangapurcity7 Bamanwas8 Vajirpur30 Sikar 1 Sikar2 Dantaramgarh3 Neem ka Thana4 Srimadhopur5 Khandela6 Fatehpur7 Laxmangarh8 Dhod9 Ramgarh Shekhavati31 Sirohi 1 Sirohi2 Shivganj3 Reodar4 Aburoad5 Pindwada32 Tonk 1 Tonk2 Niwai3 Piplun4 Uniyara5 Deoli6 Todaraisingh7 Malpura33 Udaipur 1 Girwa3 Gogunda4 Vallabhnagar5 Mawli6 SaradaSeal & Signature of the Auth. Sign. Page 145 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13Sl.No.Name of DistrictSl.No.Name of Tehsil7 Kairwada8 Rishabhdev9 Salumbar10 Lasadiya11 Jhadol12 Kotda13 Badgaun14 SemariSeal & Signature of the Auth. Sign. Page 146 of 147

RISL: RFP FOR SETTING UP OF VIDEO CONFERENCE SOLUTION IN RAJASTHAN (BEFORE PRE-BID)23-Aug-13Seal & Signature of the Auth. Sign. Page 147 of 147