[PDF] Our commitment to you - NatWest

■ When disposing of any card, please ensure the cardis cut in half along the entire length of the magneticstrip. We recommend that the two sections are thencut into small pieces. Please ensure that the chipwithin the card is also cut in half.■ Be careful when using cash machines. Always beaware of individuals who may try to distract youwhen using the machine. Ensure that no-one cansee you entering your PIN and make sure that youput your money away before leaving the machine.Cheques■ When writing a cheque, it is always good practiceto draw a line through any unused space, as thiswill prevent unauthorised people from adding extranumbers or names.■ Cheques should bear the date on which you writethe cheque. If you post-date a cheque, there is arisk that we may pay the cheque prior to the dateyou have written on it. Therefore, we recommendthat you do not post-date cheques.■ If you are sending a cheque through the post to alarge organisation, for example HM Revenue &Customs or paying into a bank or building societyaccount, we recommend you write clearly the nameof the account (and/or reference number) you wantthe cheque paid into, for example‘HM Revenue & Customs account – J Jones’.Online BankingNatWest’s online banking service is a simple, safe andconvenient way to access and manage your accountsonline. To ensure that you stay safe online werecommend these simple steps to protect you and yourcomputer.1. Never divulge your full online customer number,PIN and Password. Remember that we only askfor random characters, not the full online PINor Password.2. Never respond to any e-mail that asks forconfidential or personal security information.We will never send you such an e-mail.3. Ensure that there is up to date and functioningAnti-Virus and Firewall software on any computeryou use for internet banking. To find out more aboutanti-Virus and Firewall software, or how you canprotect yourself from security and fraud threats,please visit our website at: www.natwest.com/security26