[PDF] Our commitment to you - NatWest

Credit ScoringA system used by banks to help make lending decisions basedon statistical analysis.DrawerThe person who signs and issues a cheque.Effective Annual Rate of Interest (EAR)The real annual cost of an overdraft, stated as an annual rate,which takes into account how often interest is charged to theaccount. All other charges, such as arrangement fees, mustbe shown separately from the EAR. For example, if interest ischarged at a rate of 1.50% per month, this is equivalent to anEAR of 19.56%.Loan agreementA document detailing the Terms and Conditions of a loan, issuedeach time we agree to provide a loan. It includes, among otherthings, the interest rate to be charged, the fees payable, thesecurity required and the repayment arrangements.MaestroAn international payment system which gives debit card holdersaccess to goods and services at the point of sale where theMaestro symbol is displayed and access to cash at cashmachines displaying the Maestro logo.PINYour Personal Identification Number (PIN) is unique to you and isneeded to use cash machines or verify purchases at retailers.SoloA payment system which gives debit card holders access togoods and services at the point of sale in the UK where the Solologo is displayed.Visa DebitAn international payment system which gives debit card holdersaccess to goods and services at the point of sale where the Visalogo, access to cash at cash machines displaying the Visa logoand cash over the counter at banks at home and abroad whichdisplay the Visa logo.38