VRIOGS 002.1 Railway Station Design Standard and Guidelines

VRIOGS 002.1 Revision A 257.6.2 Staff and Operational FacilitiesThe operational facility that may be located within the station entry in order to manage thestation operations and systems is the station ticket office. The necessity of this facility isdetermined by the station category (see Table 4), and its location and sizing determinedby the current and future staff numbers and patronage numbers. Any facility shall belocated and sized with regards to the priority for unimpeded passenger circulation andoperational efficiency.Staff andOperationalStaff and Operational Facility SelectionMetropolitanRegionalPremium Host Unstaffed Premium Modal CommuterHubRegionalTicket Office Yes No No Yes Yes Yes NoTable 4: Station Entry - Staff and Operational Facility Selection.Detailed requirements for staff operational areas facilities are addressed in Section 10.17.6.3 Passenger FacilitiesThe necessity of the passenger facilities provided at a station entry is determined by thestation category (see Table 5). The facilities location and sizing is determined by thecurrent and future patronage numbers. All facilities must be located and sized with regardsto the priority for unimpeded passenger circulation.PassengerFacilitiesCustomerToiletsEnclosedWaitingAreasPublicTelephoneMetropolitanPassenger Facility SelectionPremium Host Unstaffed Premium ModalHubRegionalCommuterRegionalYes Yes No Yes Yes Yes NoYes No No Yes Yes Yes NoYes Yes YesAs specifiedby the AROAs specifiedby the AROAs specifiedby the AROAsspecifiedby the ARORubbish bins Yes Yes Yes Yes Yes Yes YesRetailAs specified As specified As specifiedYes No NoNofacilitiesby the ARO by the ARO by the AROCommercialAsAs specified As specified As specifiedVendingYes Yes Yesspecifiedby the ARO by the ARO by the AROMachinesby the AROTicket Window Yes Yes No Yes Yes Yes NoSmart CardVendingMachineYes Yes YesFare PaymentDevice Yes Yes YesStand aloneEnquiremachineYes No NoTable 5: Passenger Facility Selection.As specifiedby the AROAs specifiedby the AROAs specifiedby the AROAs specifiedby the AROAs specifiedby the AROAs specifiedby the AROAs specifiedby the AROAs specifiedby the AROAs specifiedby the AROAsspecifiedby the AROAsspecifiedby the AROAsspecifiedby the ARONOTE: This document is controlled only when viewed on the DOT Engineering Standards website. Any othercopy of this document is uncontrolled, and the content may be inaccurate.